E commerce

e-commerce

What is meant?

• Electronic commerce

• Buying and selling of goods and services on the Internet, especially the World Wide Web

• Different from e-business for it solely focuses on buying and selling– Considered as the sale aspect of e-business

• From 1999-2008 sales in e-commerce constitutes 4% of the world total sales

Better to be Online!

Easy search and retrieval of desired object

Ease in comparison between object and shops

Less tiring

Transcends time

Enables the business activity to enter the global market

Cuts down cost

Better to be Offline!

Privacy issue and disclosure of information

Perishable goods, NO ENTRY

False information

Delivery time can be an agony.

Spam messages

Division of E-commerce

E-tailing

Also called as electronic retail or e-retail

Retailers use Web to sell products and services

This division directly refers to the one we see, the 24 hour virtual mall.

Amazon.com, Compudata.com, Social Networks

Division of E-commerce

Market research

Ability of companies to gather data from their prospects through registration form,

questionnaires or order forms

But this is a privacy issue, whether if it is really for market study

Division of E-commerce

Electronic Data Interchange (EDI)

Exchange of business data using an understood data format.

Involves data exchange from parties that do know each other

EDI is expected to be replaced by one or more standard XML formats such as ebXML

Division of E-commerce

Email, fax and internet telephony

Used as a media to reached prospects and established customers.

Internet telephony and fax is usually done in business to business transaction

Companies and their email of newsletters to subscribers

Opt-in-email allows user to voluntarily receive mail updates

Division of E-commerce

Business-to-Business Buying and Selling

Companies were able to reach the right people in the other company for more

information

Resources

• http://searchcio.techtarget.com/definition/e-commerce• http://searchcio.techtarget.com/definition/e-business• http://en.wikipedia.org/wiki/Electronic_commerce• http://www.buzzle.com/articles/advantages-and-

disadvantages-of-electronic-commerce-e-commerce.html

• http://store.steampowered.com/• http://multiply.com• Shelly, Gary B. … [ et. al.]. Discovering Computers

2008: Complete. Boston, MA: Thomson Course Technology, 2008.

Division of E-commerce

The Security of Business Transactions

This includes:1. authenticating business transactors

2. controlling access to resources such as Web pages for registered or selected users

3. encrypting communications

Secure Sockets Layer (SSL) is one of the most widely used security technology.

Types of Electronic Commerce

B2B (Business to Business)– Open to all interested parties such as commodity

exchange– Pre-qualified participants– Negotiated contracts as to how much will be bought

B2C (Business to Consumer)– With intermediary– Without intermediary, termed as online shopping

(via Multiply)– First come, first serve basis

Online banking and Online Trading

Online banking allows users to pay bills and view their bank accounts and statements from their computers

Online trading allows users to invest without using broker, often with a lower transaction fee

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Music, videos, news, sporting events and games.

Airline, hotel, and car reservations

I am a Billionaire, how can I Spend my Money Online

I am a Billionaire, how can I Spend my Money

OnlineBuy stuffs such as clothes, accessories, gadgets etc.

Health and Medicine

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