Durham Change Network Naomi Blayney Strategic Planning and Change Unit Introduction of Lean at Durham University
Durham Change Network
Feb 25, 2016
Durham Change Network. Introduction of Lean at Durham University. Naomi Blayney Strategic Planning and Change Unit. ∂. Change Network. ∂. Our Challenges. Language Scepticism Time commitment Buy-in from managers. ∂. Our 3 Key Principles. Staff are our most valuable asset - PowerPoint PPT Presentation
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Durham Change Network
Naomi BlayneyStrategic Planning and Change Unit
Introduction of Lean at Durham University
∂
Change Network
Change Team
Social Sciences &
Health
Arts & Humanities
Science
Academic Office
Colleges’ Division
Estates and
Buildings
Computing &
Information Services
∂
Our Challenges
1. Language
2. Scepticism
3. Time commitment
4. Buy-in from managers
∂
Our 3 Key Principles
1. Staff are our most valuable asset
2. All our activity should be meaningful
3. There is always room for improvement
∂
Our 5 Step Approach
∂
Wasteful activities in a process
1. Delays
2. Duplication
3. Unclear Communication
4. Underutilised Resources
5. Lack of Quality
∂
IT Business Case Process
∂
Benefits for Durham University
More effective use of skills and experience - ensuring staff add value
Increased staff engagement and empowerment
Improved level of service and satisfaction
Operational efficiencies and effective use of resources
Culture of continuous improvement
∂
Where are we now?
Training is now complete
Communications plan in place
Initial projects have been approved
Excellent feedback so far
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