Customer Demands are Evolving IT Holiday Initiatives: Revenue & Efficiency What’s Changed for IT Infrastructure ' Source: NRF 208 Report, NRF 2019 Forecast, NRF Holiday Deadline Source: Adobe Analytics, Google, Industry Benchmark, American Express Survey 56% MORE MOBILE TRANSACTIONS They’re more mobile than ever INCREASE IN BUY ONLINE AND PICK UP IN STORE 65% They want seamless omnichannel 14%+ HIGHER SPEND WHEN CUSTOMERS HAVE A GREAT EXPERIENCE They reward great CX But Cloud Migrations Remain Fresh DRIVE CUSTOMER LOYALTY ECOMMERCE CHANNEL PROFITABILITY REDUCE COST OF SALES MAXIMIZE ORDER VALUE OPTIMIZE OMNICHANNEL EXPERIENCE REDUCE FULFILLMENT AND SHIPPING TIME REDUCE CUSTOMER SERVICE COSTS REDUCE COST OF CUSTOMER ACQUISITION ARE ACTIVELY MIGRATING TO THE CLOUD Hybrid/Multi-Cloud Has Created Data Silos MULTI-CLOUD SINGLE PUBLIC SINGLE PRIVATE 51% 50% 44% 41% 37% 34% 27% 27% 68% 84% 10% 3% 3% NO PLANS 53% POTENTIAL CUSTOMERS LEAVE IF ONLINE PERFORMANCE LAGS BY 3+ SECONDS They’re much less patient Holiday Database Infrastructure Readiness Checklist Visit datastax.com to find out how you can ensure you’re ready for a record-breaking holiday season. Learn More USE A MULTI-CLOUD DATABASE WITH A UNIFIED SCHEMA TO REDUCE PROPRIETARY DATABASES AND INSTANCES Cut the Cloud Database Silos to Slash Risk MOVE TO A DISTRIBUTED DATABASE ARCHITECTURE WITH NO SINGLE FAILURE POINTS THAT SCALES OUT HORIZONTALLY Optimize Your Architecture for Uptime and Volume REVIEW ALL OPEN SOURCE DATABASES, ENSURE THEY’RE COMPLIANT, PATCHED, AND HAVE A STRONG SUPPORT SLA Get Control Over Open Source Databases, Fast USE A MULTI-MODEL, KEY-VALUE, TABULAR, DOCUMENT, AND GRAPH DATABASE WITH A SINGLE ADMIN UX Reduce Database Complexity and Overhead Shoppers wait until the last weekend before Christmas 60% Faster than brick and mortar 4-5x Online Channel Demand 12% Get Ready for the Biggest Season Ever 2019 Holiday Season: A Tidal Wave Of Change $700+ Billion Holiday Sales $150+ Billion Online Sales Heightened Infrastructure Risks This Season Source: Gatepoint Research, Data Management Pulse Report, IDC Survey, Annual Ponemon Research Study, Deloitte Holiday Survey Data Silos are Risking Customer Experience 90% IT leaders struggle with growing proprietary data silos throughout their hybrid cloud 76% Blame inconsistent data across channels and lack of real-time information damaging customer service Elasticity of Database Infrastructure in Doubt $1M+ per hour, typical cost of large, critical holiday downtime 35% say up to 12 hours to fix a major issue 52% IT leaders worry about agility to handle peak loads across physical and digital touchpoints Data Sprawl Creates Security and Ops Risk 45% Customers would have concerns shopping at a recently breached company 40% IT leaders state questionable security and jeapardized operational objectives is a key concern Average cost of a database breach Source: Gatepoint Research, Data Management Pulse Report RightScale 2019 State of the Cloud Report $3.92M Is Your Infrastructure Ready For A Record-Breaking 2019 Holiday Rush? New priorities. Fluid infrastructure. Changing operational risks. Learn what’s keeping IT leaders up at night as this season approaches.