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Dr. Sanda Erdelez Graduate School of Library and Information Science University of Texas at Austin

Jan 03, 2016



LIBRARIES IN DIGITAL AGE * * * INTERUNIVERSITY CENTRE DUBROVNIK, May 2000 Providing content on the Internet. Dr. Sanda Erdelez Graduate School of Library and Information Science University of Texas at Austin [email protected] The overview. Libraries on the Web - PowerPoint PPT Presentation


    Providing content on the InternetDr. Sanda ErdelezGraduate School of Library and Information ScienceUniversity of Texas at [email protected]

  • The overviewLibraries on the WebLibrary users and the Web contentTypes of content on the WebEnsuring the quality of the contentThe future

  • The explosion of the WebWeb sites growth: from 1.6 mil in 1997 to almost 5 mil in 1999211% change from 1997 to 199955% of Web sites are in the US (down from 59% in 1998)80% of Web sites are in English (down from 84% in 1998)

  • How many libraries are on the Web?Over 4,500 libraries listed in lib-web-catsOver 3,000 libraries from over 90 countries listed in LibWebIn the US, over 500 public libraries In Europe, well over 1000 public libraries in some 30 countries, Finland leads with 247 libraries (EC, 1999)

  • Why provide content on the Web?

    To provide service to users.To show others what you have.Because everyone else is there.

  • Who are the library users?

    Traditional vs. new ways of looking at usersUsers you know and users you dontUser you may see in person and users you will never see

  • What is important to know about the users?Their needs and interestsThe level of their information and information technology literacyTheir access capabilities

  • User accessibility issuesLibraries and the digital divideAccessibility to those with special needs- Web Content Accessibility Guidelines by W3C- ADA compliance rules- Bobby site, Bobby on NSKLanguage as an accessibility issue- 80% of Web sites are in English

  • What type of content to provide on the WebOnline public access catalogsCommercial indexes and databasesUnique elements of library collectionOther local resources and servicesLinks to content on the Internet

  • OPACs on the Webold way - via telnet or tn3270 connectionnew way - via graphical user interface on the Webadvantages of a Web-based catalog: does not require installation of additional softwarehyperlink connection to resources, subject headings and the Interneteasy-to-use, familiar interface

  • OPACs on the Web - ExamplesSingle site catalogs:Coeur d Alene Public Library, Idaho, USA - AthenaSt. Charles Publib Library, Illinois, USA - DRA Co-operative projects:BIBSYS - shared library system for all Norwegian University LibrariesCROLIST - Croatian Library NetworkInnovative Interfaces - Millenium

  • Commercial indexes, journals, ebooksSelection of resourcesLicensing issuesDial-in access v. web-basedIndexes v. full text articles and booksExamples:NYPL database accessNetlibrary (

  • Unique elements of library collectionContent that only you can provideTo digitize or not -- that is the questionMultimedia projectsExamples:University of Texas - Austin map collectionThe Karpeles Library manuscript collectionTruman Presidential Library

  • Other local resources and services

    Extensions of traditional library serviceschecked book status and renewalsupdates on new acquisitionsCommunity resources and servicesjob huntingrelocationvoting

  • Issues in deciding about selecting the content for the WebTechnical support and staff resourcesTime in conversion and developmentIs it a unique contribution? (nice to have or must have?).Maintaining quality

  • Quality of ContentReengineering criteria that are used to promote information literacy on the WebEstablishing authorityAccuracyObjectivityCurrencyCoverageAdapted from Alexander, J. E. & Tate, M. A.Web Wisdom, Web Wisdom (1999)

  • AuthorityThe institutional authority of librariesAuthority of locally created content v. content provided by othersGive credit to local content creators and inform users about their credentialsInform users what content is provided by external sources and about their authority (e.g., annotate links to external Web sites)

  • AccuracyProvide clues for verification of accuracy, e.g., list of sources usedProvide references for external verification in print or electronic formatEnsure frequent updates for time sensitive information (hours of operation, fees, policies)

  • ObjectivityBe careful for any evidence of bias in the information presented in both locally and externally created contentClearly identify advertising so it can be differentiated from the information content

  • CurrencyIndicate when information was produced and updatedProvide Time stamps on individual pages and page segments (if needed)Provide visual indication of what is new on the main home page

  • CoveragePut yourself in the shoes of your users:Does the page contain information that is pertinent to your users needs? How can this information be used? What information and services may be missing?Keep open, proactive dialog with users for feedback and suggestions

  • What good is wonderful content...when no one can get to it?access speedsserver speed...when no one knows about it?marketing library web presence to users and the professionregistering with search engineskeeping track of who links to your site

  • The future... From libraries on the Web to Library portals...How will libraries complement other Web-based resources -- public and commercial?How will libraries virtual form complement their physical form?

    Focus of the presentation is on providing content mainly on the WebOther Internet tools will be addressed as they relate to the WebFirst the reasons behind providing content on the WebSecond the various types of content for the Web with some examplesThird how to provide quality contentLast trends and more examples, if time allowsA list of Web sites used in this presentation is provided on a handoutIt is hard to precisely measure the growth of the WebNumber of Web sites and number of users are two most often used criteriaNumber of Web sites tripled in the last two yearsThe dominance of the US and English is still strong, but is gradually decreasingThe shift in the geographical and language distribution will be even more significant when China, India, Africa, and Latin America embrace the Web (recent merger of Lycos and ???)This data is already outdated

    Traditional:Actual - people who come to the libraryKnown potential people who could comeNeeds items they will come looking forInterests items they may stop to examine and use if they see them

    The literacy level determines the support libraries need to provide

    What type of connection do they have, what kind if hardware and software, plugg-ins?DD differences based on race, gender, geography, economic status

    In access to info, internet and other technologies

    In skills, knowledge, and abilities to use infoIssues:MigrationIntegration with existing library automation softwareNumerous vendors, many provide integrated solutionsVendors scrabble to develop web interfaces

    Selection: UT approach Content intellectually sign?Is format appropriate for the contentPractical issues staffing,..

    California State Evaluation System evaluation of prescreened databases

    Talk about Netlibrary email and ebsiteLibrary of congress will not digitize books