DGPFSS Serving those who serve À votre service DGSSPF PSP Presentation to B/W Comds Base Commanders Symposium on Morale and Welfare Programs 29 April 2010 Support our Troops Appuyons nos troupes
DGPFSS
Serving those who serve À votre service
DGSSPF
PSP Presentation to B/W Comds
Base Commanders Symposium on Morale and Welfare Programs
29 April 2010
Support our Troops Appuyons nos troupes
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
PSP AgendaPSP Agenda
• Update Health and Fitness Strategy• Update Military Sports • Update Project Access• Update Military Family Services Program• PSP Programs
– Roles and Responsibilities B/W Comd and PSP– Roles and Responsibilities B/W Comd and MFRC– DOA and the PSP Service Delivery Model– PSP Career Development Program– Key messages
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
CF Health & Physical Fitness StrategyCF Health & Physical Fitness Strategy
• Strategic Intent: to strengthen the existing culture of health and physical fitness, thereby improving the capability of our men and women in uniform to meet operational requirements.
• 4 Principles– Accountability and Responsibility– Operational Focus– Measurable– Integrated Total Force
•33 Physical Exercise Specialists
•22 Health Promotion Directors and Managers
•17 Fitness and Sports Instructors
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
2004 and 2008 Levels of Physical Activity by Met
Category for CF Regular Force Personnel
CF Health and Lifestyle Information Survey, CF Health Services. 2008CF Health and Lifestyle Information Survey, CF Health Services. 2004
24% Obesity
CF Health & Physical Fitness Strategy CF Health & Physical Fitness Strategy The CF TodayThe CF Today
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Base/Wing Comd Support
• Take an active role in your local Fitness, Sports, Recreation and Health Promotion Programs and set your local programming priorities (B/W Advisory Committee);
• Include all CF Reg and Res Personnel under the Base or Wing umbrella;
• Provided opportunities to participate in physical fitness activities during normal working hours whenever circumstances permit (DAOD 5023-3);
• Encourage innovation (e.g. non traditional approaches to military fitness), and
• When CF personnel fail their fitness evaluation initiate remedial measures under DAOD 5019-4 and direct remedial physical fitness training.
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
CF Sports Program
• Corporate Account C 109 reduced by 5% to create a CF strategic reserve
• PSP reductions to sports and MSWG• Sports budget reduced by $1,134 K to meet the
directed 5% reduction. Reductions include:– CF national sports from $800K to $400K (50%
reduction)– CF CISM sports from $1,159K to $425K (63%
reduction)
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
– Anticipated funding for the CF H&PF Strategy in FY 10/11 will add $1,014K to the CF sports program as follows:
• CF Nationals:• $460K added to the $400K = $860K for FY 10/11.• CISM:• $554K added to the $425K = $979K for FY 10/11.
• After the directed 5% reduction, the addition of the anticipated H&PF funding will almost bring the CF Sports budget back to the pre- 5% reduction levels.
Background - H&FP Strategy fundingBackground - H&FP Strategy funding
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
• Return to the “pre-strategy” sports program schedule. This means cancellation of CF Nationals in golf, swimming, taekwondo and triathlon, and the CF athletic challenge.
• In addition, the 3 hockey nationals that were planned to be carried over from FY 09/10 because of the Winter Olympics have already been cancelled.
Mitigation Strategy- CF NationalsMitigation Strategy- CF Nationals
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
• Focus on team sports: – Most team sports occur early in the calendar year so
we must commit or cancel – Difficult to keep teams together without formal
activities (e.g. training camps, competitions). – The focus of the CISM Military World Games in 2011
is on team sports
• Cash manage the participation of CF members in individual sports on a case by case basis depending on available funds
Mitigation Strategy-CISMMitigation Strategy-CISM
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
• Honour existing international commitments Host CISM Taekwondo Military World Championship approx
cost $400K Provide assistance to CISM America (both solidarity technical
assistance and ongoing leadership support to CISM) and sustain normal CISM operations. Cost is approx $179 K.
• Residual of approx $300K to be allocated to CISM team activities in FY 10/11 Seek funding offset thru Qs for pre-existing international
commitment to host Taekwondo ($400K).
Mitigation Strategy-CISMMitigation Strategy-CISM
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
11
Community Gateway (Community Gateway (www.cfcommunitygateway.com))• CF personnel and their families are able to log onto any Base/Wing CF personnel and their families are able to log onto any Base/Wing
web sites that have a common look and feel. Each Base/Wing web sites that have a common look and feel. Each Base/Wing manages its own content.manages its own content.
• 31 bases/wings trained (2 to be trained)31 bases/wings trained (2 to be trained) : 7 live sites-Moose Jaw, : 7 live sites-Moose Jaw, Trenton, Shilo, St-Jean, Valcartier, Petawawa, Wainwright. Trenton, Shilo, St-Jean, Valcartier, Petawawa, Wainwright.
Mess back Office (Microsoft Great Plains)Mess back Office (Microsoft Great Plains)• Optimize and automate mess back office (mess dues, functions, Optimize and automate mess back office (mess dues, functions,
receivables, etc.)receivables, etc.)• All CF locations will be using MSGP as of 30 June 2010. All CF locations will be using MSGP as of 30 June 2010.
Book KingBook King• Automated support to B/W Rec SvcsAutomated support to B/W Rec Svcs• All CF locations have been trained and are ready to use BK.All CF locations have been trained and are ready to use BK.• Registration to programs from home and facility booking modules will Registration to programs from home and facility booking modules will
be fully implemented in September 2010.be fully implemented in September 2010.
Project AccessProject Access
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Military Family Services OutlineOutline
• Military Family Support Capability
Strategic Initiating Directive Turning Point Issue Identification Proposed Response
• Way Forward
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Strategic Initiating DirectiveStrategic Initiating Directive
Aim: Deficiencies in the CF’s Military Family Support Capability will be assessed and enhancements recommended.
Strategic Intent: Family support that is accessible, operationally focused and fulfills the obligations of the Canadian Forces Family Covenant.
Objectives:
Honour the commitment, contributions and sacrifices of families in support of Canada
Support families to mitigate the unique stressors associated with military family life
Contribute to the recruitment, retention, readiness and overall operational effectiveness of the CF
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Turning PointTurning Point
Setting the Stage: 2008
• Overview and analysis of all CF Family Policy Research/ Evaluation/ Needs Assessments• Formal telephone consultation with all participating Commands, Environments, and Base/
Wing Commanders• Formal telephone consultation with all C/MFRCs• Pan-CF web-based military family dialogue• CF Family Summit I – 280 participants
Moving Forward: 2009
• CF Family Summit II – more than 250 participants • + 200 family participants in Advisory Committees/ Working Groups• Continued web-based dialogue• National Board of Directors Conference• Pilots of potential policy, program development or services at 14 CF locations
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Issues IdentifiedIssues Identified
Service Gaps/ Capability Deficiency
Family Separation/ Reunion
Child Care
Health Care
Mental Health
Employment/ Education
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Family Separation/ReunionFamily Separation/Reunion
Deficiency:
• Fragmented approach to service delivery
• Lack of targeted resources
• Insufficient information and access to services
Proposed Response:
Development of targeted, signature resources/ programs
Expand ‘Populations Served’ DSG Resource Guide and Policy Provide support to families of Special Forces Increase support to families of Reservists
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Child CareChild Care
Deficiency:
• Lack of child care• Inconsistent
quality of care• Lack of awareness
of available services
Proposed Response:
CF Child Care Strategy Mandate ‘Casualty Support Child
Care’ Develop national child care
standards Child care resource and referral
service On call child care strategy
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Access to Health CareAccess to Health Care
Deficiency:• Lack of health care
options for CF families• Lack of awareness of
available services• Conditions of service
compound access challenges
Proposed Response:
Health care resource and referral service
Establishment of a Health Care Fund
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Mental HealthMental Health
Proposed Response:
Establishment of CF family counsellors
Bereavement Counselling
Development of targeted signature resources / programs
Family Liaison Officer at each IPSC
Deficiency:
• Lack of clinical intervention options
• Lack of targeted services
• Inconsistent availability of care options
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Education / EmploymentEducation / Employment
Deficiency:
• Inconsistency in available services
• Challenges with portability of education / employment
Proposed Response:
Realignment / expansion of DEM
Education and employment information
portals
Family-friendly employers campaign
Establishment of Transition Assistance Officers
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
PSP Programs Roles and Responsibilities
B/W Comds• Delivery of local MW
programs• Local delivery of National
MW programs • Local funding of MW
programs IAW policy• Day to day management
of PSP staff• Partnership with
DGPFSS/PSP• Communications
PSP Division (DGPFSS)• Functional auth for MW
programs• Manage and deliver
National MW Programs• National Funding of MW
programs IAW policy• HR management of PSP
staff IAW DOA• Partnership with
Base/Wing Comd• Communications
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
PSP Programs Roles and Responsibilities
B/W Comds• Own local PSP activities• Provide direction• Provide feedback• Provide local funding• Partner in managing• Communications-keep PSP
Ottawa in the loop
B/W PSP Staff• Responsible for program delivery• Responsive to B/W Comds• Manage local programs within
national policies• Accountable for assigned
resources• Manage NPF employees within the
HR DOA• Communications-keep B/W Comd
and PSP Ottawa in the loop
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Military Family Services Program Roles and Responsibilities
Challenge/ Opportunity: Military Family Resource Centres in Canada are 3rd party organizations governed by Boards of Directors whose membership is comprised of a minimum 51% civilian spouses of CF members.
To maximize success: Understand roles and responsibilities of B/W Commander, DMFS and the MFRC as
outlined in annual DND/MFRC MOU Compel coordination and cooperation among all your service providers to maximize
efficiency and effectiveness Assign appropriate ex-officio B/W Commander OPI to MFRC Board of Directors Make use of the regionally based DMFS Field Operations Manager to provide you
with orientation, interpretation, guidance etc. Recognize accountability and authority for site-specific services (even if not B/W
Commander funded) Support nationally mandated/funded policies and programs Partner with DMFS staff in support of Community Site Visits
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Staff of NPF Delegation of Authorities and the PSP Service Delivery Model
• DOA for the staff of NPF, CF issued 1 Mar 10• For all intents and purposes, role of the BComd
unchanged by DOA• Base Commander is Responsible for MW of personnel
and their families• PSP staffs exist to deliver MW programs and services• Base Commander is the Customer• PSP Mgr and PSP staffs responsive to the needs of the
BComd delivering his/her MW programs IAW approved policy and National standards
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Staff of NPF Delegation of Authorities and the PSP Service Delivery Model
• PSP Mgr will hire/manage local NPF staff based on local program needs and IAW NPF personnel policy
• Where NPF employees are not within NPF COC (e.g. Mess staff in some locations), the responsible mgr will be designated by name
• Military mgrs of NPF staff are responsible for day to day management supervision and work related direction
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
PSP Career Development Program (CDP)
Aim– To create a culture consistent with the organisational
behaviours needed to execute the PSP corporate goals and objectives.
Process– web-based management tool
– competency based architecture
– manages PSP career training and development
– supports PSP succession planning goals
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Key MessagesCoordination Cooperation Integration
1. We have one Customer - the Military member and his/her family2. PSP staff and the MFRC exist to deliver programs and services to your military community. If they are not meeting your services delivery needs, they are probably not be doing their job.
• Insist that your services providers (PSP, Fitness, HP, Rec, Sports and the MFRC coordinate programs and service delivery)
• Help us ensure that local programs are delivered within National policy frameworks
• In times like today (when resources are shrinking) ensure that we align programs to make the best use of available resources. (e.g. the sports and community programs)
• If you are not satisfied with the services you are receiving, please let me know.
CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES
Questions?Questions?