DGPFSS Serving those who serveÀ votre service DGSSPF Support our Troops Appuyons nos troupes CANEX/NATEX – FY 09/10 YTD REPORT.

DGPFSS

Serving those who serve À votre service

DGSSPF

Support our Troops Appuyons nos troupes

CANEX/NATEX – FY 09/10 YTD

REPORT

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

CANEX NPP REPORT

• Introduction

• Financial Summary

• Program Update

• FY 09/10 Priorities

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

FY08/09 Consolidated ResultsSales, IBR, Royalties

CANEX

FY 08/09 (Audited

000s)

FY 07/08 (Audited 000’s)

Sales 116,702 113,852

Income before Royalties 8,403 9,390

Royalties 3,272 3,204

NATEX/AMSTO

Sales 37,261 35,395

Income before Royalties 2,909 3,049

Royalties 1,485 1,402

CANEX/NATEX Consolidated

Sales 153,963 148,852

Income before Royalties 11,312 12,439

Royalties 4,756 4,601

Notes

Estimated 3% increase in CANEX sales from last year

Estimated 5% increase in NATEX sales from last year

Estimated 3% increase in combined NATEX, AMSTO and CANEX sales

CANEX contributed an additional $2.3K Military Family Fund and $10K to Winnipeg SOT Lounge.

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

Retail 61,605,967

53%

Special Services 1,164,310

1%

Grocery 53,631,267

46%

Retail

Grocery

Special Services

CANEX REVENUE BY TYPE(FY 08/09)

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

CANEX CONTRIBUTIONS TO BASES/WINGS 08/09

Total Strength Direct(10 Mar 2008) $500,000 Royalties Total

Bagotville 1,215 9,894 44,431 54,325Borden 3,468 28,241 278,363 306,604Cold Lake 1,817 14,796 113,020 127,816Comox 967 7,874 35,070 42,944Dwyer Hill 600 4,886 0 4,886Edmonton 4,698 38,257 183,856 222,113Esquimalt 3,897 31,734 146,146 177,880Gagetown 4,373 35,610 157,360 192,970Goose Bay 62 505 81,625 82,130Greenwood 1,519 12,370 39,578 51,948Halifax 6,406 52,165 145,078 197,243Kingston 2,195 17,874 119,648 137,522Kingston (RMC) 1,265 10,301 17,467 27,768Leitrim 548 4,462 1,621 6,083Montreal 3,584 29,185 120,893 150,078Moose Jaw 437 3,559 13,330 16,889NDMC 233North Bay 429 3,493 27,360 30,853Ottawa 5,611 45,691 91,955 137,646Petawawa 5,374 43,762 275,710 319,472Shilo 1,268 10,326 92,785 103,111St John's 243 1,979 1,979Suffield 120 977 280,164 281,141Trenton 2,706 22,035 50,068 72,103Valcartier 6,196 50,455 304,276 354,731Wainwright 788 6,417 131,734 138,151Winnipeg 1,479 12,044 9,779 21,823Yellowknife 136 1,107 1,107Canada Total 61,401 500,000 2,761,550 3,261,550

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

Bases & Wings

CANEX CONTRIBUTIONS

$4,000,000Capital

Investments

$2,000,000Morale & Welfare

Sponsorship

CapitalInvestments

Programs

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

FY09/10 Consolidated ResultsSales, IBR, Royalties

CANEX

FY 09/10

(YTD Dec 09)

FY 08/09 (YTD Dec

08)

Sales 92,840 91,324

Income before Royalties 5,286 6,412

Royalties 2,128 2,191

NATEX/AMSTO

Sales/Revenue 18,606 19,090

Income before Royalties 1,350 1,254

Royalties 736 740

CANEX/NATEX Consolidated

Sales/Revenue 111,446 110,414

Income before Royalties 6,636 7,666

Royalties 2,864 2,931

Notes

More than 1% increase in CANEX sales compared to last YTD. Gross Profit %: 19.3% YTD & 21.2% LY.

Moderate decrease in sales/revenue at NATEX & AMSTO from LY.NATEX (only) GP%: 30% YTD & 29.34 LY

1% increase in combined NATEX, AMSTO and CANEX sales/revenue compared to last YTD

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

PROGRAM SUMMARY

• The Personal Insurance Company

• CANEX Home Heating Oil Program

• Club XTra• CANEX Discount

Program• CANEX Credit Plan

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

INFRASTRUCTURE

Trenton

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

INFASTRUCTURE

Trenton

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

Halifax Cafes

INFRASTRUCTURE

Borden Express

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

INFRASTRUCTURE

• Bagotville Cafe• Borden ExpressMart/

Bleachers

• Edmonton ExpressMart

• Halifax Dockyard Food Service

• Labelle Cafeteria

• Louis St. Laurent Food Service

• Louis St. Laurent ExpressMart

• North Bay

North Bay Express

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

New 2009/2010• Comox • Winnipeg • Labelle• Nelles Block ExpressMart• Bagotville ExpressMart

INFRASTRUCTURE

Planned•Petawawa •Cold Lake •Greenwood

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

PRIORITIES 09/10

• Accounting Modernization

• Employee Training & Development

• Customer Survey Measurement

• E-retailing/Labelle

CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICESSERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES

QUESTIONS