1 Detailed setup (Technical) 1 How to do initial setup 1.1 Ensure proper set-up of webcam, microphone and speakers on the computer that will be used Make sure that there is a proper connection of peripheral devices (i.e. webcam, microphone and speakers) with the computer, if not built-in (as with a notebook). Make sure correct and relevant drivers are loaded for the peripheral devices. 1. Go to Windows sound settings. 2. Right click on the volume icon and select Sounds. 3. In the Sound window, click on the Playback tab. 4. Select the speakers that you want to use and click (a) Set Default. Then click (b) Properties. Information Technology 3. 2. 3. 4. 4(a) 4(b)
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Detailed setup (Technical)
1 How to do initial setup
1.1 Ensure proper set-up of webcam, microphone and speakers on the computer that will be used
Make sure that there is a proper connection of peripheral devices (i.e. webcam, microphone and speakers) with the computer, if not built-in (as with a notebook).
Make sure correct and relevant drivers are loaded for the peripheral devices.
1. Go to Windows sound settings.
2. Right click on the volume icon and select Sounds.
3. In the Sound window, click on the Playback tab.
4. Select the speakers that you want to use and click (a) Set Default. Then click (b) Properties.
Information Technology
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4.
4(a) 4(b)
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5. In the Speakers Properties window, click on the Levels tab. Set the sound level to 50.
6. Click on the Advanced tab. Click the Test button and be sure to hear the jingle through the speakers. If no sound is heard, troubleshoot the sound problem.
7. In the Sound window click on the Recording tab.
8. Select the microphone that you want to use and click on (a) Set Default. Then click on (b) Properties.
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8(a) 8(b)
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9. In the Microphone Properties window, click on the Levels tab.
10. Set the microphone level to 50. Please note that the microphone is VERY IMPORTANT for the sound quality in Adobe Connect. If this level is set too low, the user will not be audible and if the level is set too high, the user’s voice will be distorted and unclear.
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11. If a Microphone Boost level is shown for the microphone, keep it as low as possible (zero is preferred, unless the microphone does not detect sounds well enough). If the boost is too high, all background noises will be accentuated and it will overpower the sounds coming from other users on the Adobe Connect session.
12. Click on OK.
Now speak and check that there is activity on the green level indicator. If it does not light-up, readjust the microphone and boost levels. Make sure that the level indicator does not light up green the whole time when speaking.
13. To test your webcam, microphone and speakers online, go to http://www.videodesk.com/test
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2 How to setup equipment
Various devices will need to setup the video conference.
(1) Speakerphone base:
(2) Remote:
Speaker
LCD Display
Controls
Microphone
Camera Controls
Speaker Volume
Camera Zoom
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(3) Camera:
(4) Hub:
All devices connect to one another via the central hub as shown on the illustration below
Power LED
Power LED
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The Hub connections are as follows
Once you have connected the System the workstation the drivers will automatically be installed on the workstation.
This Device works on USB2 and USB3 ports.
3 Setting-up Adobe Connect
a. Open the Adobe Connect session in Internet Explorer (Firefox and Chrome might not
function properly).
b. Once successfully logged in, install the Adobe Connect Plug-in. Click on Help and click on
Install Plug-in (get screenshot). This is a once-off installation per computer – the option to
install is not available if the add-in is already installed.
c. Click on the microphone icon on the top bar to activate your microphone (Click allow on the
pop-up).
d. Click on the camera icon on the top bar to activate your camera.
Please note that the following steps are critical in ensuring the best sound quality in Adobe Connect. It
is strongly suggested that these steps be followed at the start of each Connect@NWU meeting.
IT service staff are encouraged to run this as a mandatory step when setting up Adobe Connect for
users. It will ensure that the microphone and noise cancellation levels are set optimally.
Please follow all of the steps:
14. After entering the meeting room, click on Meeting and then on Audio Setup Wizard.
Power Cable
Workstation
Speakerphone Base
Camera
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15. The Audio Setup Wizard dialogue box opens. Click on Next.
16. Click on Play Sound to test the loudness of the sound output. Make the necessary volume adjustments to ensure that the sound is not too loud and not too soft. Click on Next.
17. Select the correct microphone (if not the default) from the dropdown list. Click on Next.
18. Click on Record and speak to test the microphone level. Click on Stop when you are done speaking.
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19. Click on Play Recording to listen to your recording and check if the microphone works properly. When done, click on Next.
20. The next step is very important and should not be skipped, because it detects background noises (like air conditioners) and fades them out. Keep silent and click on Test Silence. Be sure to keep silent until the progress bar has been filled completely. When done, click on Next.
21. The microphone and silence levels set automatically by Adobe Connect will be displayed. Click on Finish.
22. Repeat the Audio Setup Wizard whenever there is a change of venue, computer or audio equipment.
Original details: Marco Pires(12933600) C:\Users\12933600\Documents\Work\Adobe implemetation\Technical setup.docm 10 November 2014
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