COPIER
CO
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COPI
ER
COPI
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Existing Plan
180 seats, 7.2 sqm NIA per seat180 Heads3% support space
average 45%satisfaction
overall “not good”
“opportunity” and “risk”
Space Utilisation………..
68% utilisation rate
2/3 occupied or 1/3 empty20% seats semi-occupied
23% unoccupied seatfor 3 hours or more
Workshops…………..
telephonesIT infrastructurestorage
“Giving people time to adjust”
People took an active roll in the idea’s for the new space…….
Brand - Who are we ?
It’s about people…...
Objectives…………….
Functional Space
reinforce corporate brandNot one size
fits all
space that evolves
Collaborative
cost effective
flexible
creativeefficient
A space for the information worker
understanding
Measurement objectives ……….
user satisfaction
post move studies
change management
brand in the workplace
productive state
space utilisation
Desk Share Concept……...
100 % er’s
mobile workers
Desk Share = communityHot Desking = don’t belong
Desk Share Concept………...
Departments flow into each others areas
Desk Share = communityHot Desking = don’t belong
CO
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CO
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New Layout - Desk Share Concept………...
Worked around the groups…….
Desk Share Concept……………….
Desk Share Concept……...
Desk Share Concept………….
Desk Share Concept…………..
Desk Share Concept…………….
Desk Share Concept…………….
Move from average 45% to 59% satisfaction (14% point benefit)
Satisfaction by functionality and effectiveness ………….
0 10 20 30 40 50 60 70 80
variety of workspaces fordifferent kinds of work
space for group work
overall office layout / spaceconfiguration
general style of the office
ease of access to people Ineed to interact with
office atmosphere
post pre
Productive state and satisfaction analysis ……………..
Low
High
Productive state……………..
Results……………..
180 seats 7.2sqm/seat180 heads 7.2 sqm/head3% support space
14% point improvement in satisfaction
142 seats, 9.2 sqm/seat220 heads 5.9 sqm/head24% support space
Existing New
5% point improvement in mgr’s and teams productive state
4% negative impact to PA’s and secretaries