2014 National Network of Statewide Afterschool Networks Meeting Sparking Interest and Fueling Passions Through Afterschool & Expanded Learning Advancing Achievement & Opportunity DESIGN THINKING INTRODUCTION for the National Network of Statewide Afterschool Networks The statewide afterschool networks are creative, resourceful and thoughtful problem9solvers working to advance and sustain expanded learning opportunities for young people. The national network brings together 47 state networks and partnerships to collectively tackle the challenges and explore the opportunities to build partnerships and policies for afterschool and summer learning programs. In 2014, we’re putting a new tool in our toolbox—design thinking— to help us be inventors and innovators in our work. Experienced before, during (and possible after) the national network meeting, this brief overview of the process should be fun, meaningful and helpful in your work.
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2014 National Network of Statewide Afterschool Networks Meeting
Sparking Interest and Fueling Passions Through Afterschool & Expanded Learning
Advancing Achievement &
Opportunity
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DESIGN!THINKING!INTRODUCTION!
!for!the!National!Network!of!
Statewide!Afterschool!Networks!!!
The!statewide!afterschool!networks!are!creative,!resourceful!and!thoughtful!problem9solvers!working!to!advance!and!sustain!
expanded!learning!opportunities!for!young!people.!!!
!The!national!network!brings!together!47!state!networks!and!partnerships!to!collectively!tackle!the!challenges!and!explore!the!opportunities!to!build!partnerships!and!policies!for!afterschool!and!
summer!learning!programs.!!!
!In!2014,!we’re!putting!a!new!tool!in!our!toolbox—design!thinking—to!help!us!be!inventors!and!innovators!in!our!work.!!Experienced!before,!during!(and!possible!after)!the!national!network!meeting,!this!brief!overview!of!the!process!should!be!fun,!meaningful!and!
helpful!in!your!work.!
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2014 National Network of Statewide Afterschool Networks Meeting
Sparking Interest and Fueling Passions Through Afterschool & Expanded Learning
Advancing Achievement &
Opportunity!!!!
Table!of!Contents!!Why!Design!Thinking?!Why!Now?!! ! ! ! Page!3!!More!Background!on!Design!Thinking! ! ! ! Page!5!!Design!Process!Overview!! ! ! ! ! ! Page!6!!Design!Thinking!Best!Practices! ! ! ! ! Page!10!!Getting!Started! ! ! ! ! ! ! ! Page!11!!Define!Mode! ! ! ! ! ! ! ! Page!12!!!!
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Why!Design!Thinking?!Why!Now?!!Our!work!with!the!national!network!is!to!continually!provide!new!tools!for!creative!problem:solving.!!Design!Thinking!is!increasingly!recognized!in!business!and!education!as!a!tool!to!approach!problems.!!Individually!the!statewide!afterschool!networks!are!charging!forward!in!their!mission,!goals!and!workplans.!!Great!work!is!happening!all!over!the!country.!!And!yet!we!know!everyone!has!that!sticky!issue,!that!back:burner!issue,!that!thing!in!the!workplan!you!never!quite!get!to.!!Design!thinking!can!give!a!new!perspective,!new!spin!and!a!new!approach!to!move!forward.!!Simultaneously,!many!of!the!states!are!seeing!shifts!in!state!budgets.!!The!New!York!Times!reported:!“In!a!year!when!three!dozen!governors!are!up!for!election,!unexpectedly!robust!revenues!from!taxes!and!other!sources!are!filling!most!state!coffers,!creating!surpluses!not!seen!in!years!and!prompting!statehouse!battles!over!what!to!do!with!the!money.”!!Now!is!the!time!to!ensure!positioning!for!afterschool!and!summer!learning.!!Now!is!the!time!to!build!on!the!foundation!that!has!been!built.!!And!now!is!the!time!to!be!creative,!bold,!and!unfailing.!!Design!thinking!is!one!tool!to!develop!new!thinking!for!this!work.!!
What!is!Design!Thinking?!From!Design!Thinking!for!Educators!!Design!Thinking!is!a!Mindset.!Design!thinking!is!about!believing!we!can!make!a!difference,!and!having!an!intentional!process!in!order!to!get!to!new,!relevant!solutions!that!create!positive!impact.!!Design!Thinking!gives!you!faith!in!your!creative!abilities!and!a!process!for!transforming!difficult!challenges!into!opportunities!for!design.!!It’s!HumanSCentered.!Design!Thinking!begins!from!deep!empathy!and!understanding!of!needs!and!motivations!of!people—in!this!case,!the!students,!teachers,!parents,!staff!and!administrators!who!make!up!your!everyday!world.!!It’s!Collaborative.!Several!great!minds!are!always!stronger!when!solving!a!challenge!than!just!one.!Design!Thinking!benefits!greatly!from!the!views!of!multiple!perspectives,!and!others’!creativity!bolstering!your!own.!
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It’s!Optimistic.!Design!Thinking!is!the!fundamental!belief!that!we!all!can!create!change—no!matter!how!big!a!problem,!how!little!time!or!how!small!a!budget.!No!matter!what!constraints!exist!around!you,!designing!can!be!an!enjoyable!process.!!It’s!Experimental.!Design!Thinking!gives!you!permission!to!fail!and!to!learn!from!your!mistakes,!because!you!come!up!with!new!ideas,!get!feedback!on!them,!then!iterate.!Your!work!will!never!be!finished!or!“solved.”!It!is!always!in!progress.!!!In!short,!Design!Thinking!is!the!confidence!that!new,!better!things!are!possible!and!that!you!can!make!them!happen.!And!that!kind!of!optimism!is!well:needed!in!education.!!
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MORE!BACKGROUND!!!!Design!Mindsets!!The!design!thinking!process!is!characterized!by!a!specific!set!of!mindsets:!!!
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The!Design!Process!!There!are!five!steps!to!the!design!process!–!each!being!an!intentional!step!in!the!problem!solving!process.!!!!
!!!!This!process!helps!designers:!!
: Empathize:!understand!the!needs!of!the!user!
: Define:!clearly!articulate!the!problem!to!solve!
: Ideate:!generate!many!possibilities!
: Prototype:!create!a!solution!
: Test:!refine!the!solution!through!feedback!!
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The!following!pages!provide!more!information!on!each!step!of!the!design!process.!! !
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Empathize!!
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!Define!!
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!Ideate!!!
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!!Prototype!!
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!!!Test!!
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Design!Thinking!Best!Practices!!!!
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Getting!Started!!!So,!you!are!excited!to!get!started!!!What’s!needed?!!
1. Design!Thinking!Webinar!Tuesday,!March!25,!12:30!–!1:30pm!ET!Webinar:!http://bit.ly/1kmV1Tt!! !Join!us!to!walk!through!the!design!process,!thinking!about!how!it!applies!to!the!networks!and!consider!possible!design!questions.!!
2. Empathize!(or!figure!out!what!we’re!going!to!focus!on!)!In!the!materials!provided,!explore!the!“empathize!mode”!where!you!observe,!engage!and!immerse!yourself!to!figure!out!the!context!of!the!problem.!!While!this!process!is!helpful,!we!think!you!know!your!problems!!You!can!also!find!additional!resources!on!design!thinking!on!this!year’s!conference!website.!!!Think!about:!
What!opportunities!are!in!front!of!us?!!This!might!be!driven!by!some!key!person!who!is!on!your!team!for!the!meeting.!What!is!“hot”!in!our!context?!This!may!be!a!priority!of!the!governor,!state!superintendent!or!other!and!the!network!needs!to!frame!its!work!in!that!context?!What!problems!are!we!“stuck”!on?!
! What!problems!are!on!our!back:burner?!!
!3. Define!your!pointSofSview!(POV):!the!explicit!expression!of!the!problem!
you!are!striving!to!address!(see!next!section).!Review!the!instructions!on!the!next!page.!!!By!April!15:!Submit!the!basic!idea.!!e.g.,!Our!network!will!focus!on!funding!tied!to!competency:based!learning!!By!May!10:!Submit!the!refined!problem!statement.!!
4. Come!ready!to!Design!!During!the!National!Network!meeting!from!May!19:21,!all!networks!–!in!small!cohorts!by!issue!–!will!walk!through!a!condensed!version!of!the!design!process,!exploring!the!phases:!Ideate,!Prototype!and!Test.!
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DEFINE!MODE!!Each!network!needs!to!develop!a!design!question!also!called!a!problem!statement!of!“point!of!view.”!!A!good!point:of:view!is!one!that:!
• Provides!focus!and!frames!the!problem!!• Inspires!your!team!!• Informs!criteria!for!evaluating!competing!ideas!!• Empowers!your!team!to!make!decisions!independently!in!parallel!!• Captures!the!hearts!and!minds!of!people!you!meet!!• Saves!you!from!the!impossible!task!of!developing!concepts!that!are!all!things!
to!all!people!(i.e.!your!problem!statement!should!be!discrete,!not!broad.)!!HowSMightSWe!(HMW)!Tool:!Create!generative!questions!around!your!insights.!Start!each!statement!with!“How!might!we...?”!or!“What!if…?”!as!an!invitation!for!input,!suggestions!and!exploration.!Generate!multiple!questions!for!every!insight.!Write!them!in!plain!language,!simple!and!concise.!!Samples!from!Design!Thinking!for!Educators:!!
How!might!we!redesign!our!high!school!to!elevate!student!engagement!and!academic!outcomes?!!How!might!we!create!a!21st!century!learning!experience!at!our!school?!
!Potential!Examples!for!Networks:!
!How!might!we!secure!a!new!source!of!public!funding!for!afterschool!programs?!!How!might!we!support!afterschool!programs!to!focus!on!critical!transitions!for!young!people?!!How!might!we!position!afterschool!programs!as!a!solution!for!students!to!achieve!Common!Core!State!Standards?!!How!might!we!reach!the!broad!and!targeted!stakeholders!about!the!value!of!expanded!learning!opportunities?!
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