Stay C onnected w ith M onster. Designing a Drama Free Workplace Presented by: Kirsten E. Ross, MLIR, SPHR Leadership & Human Resource Coach If you cannot hear the presentation through your speakers please dial 800-584- 2088 to listen through your phone line. January 13, 2011 @monster_works @monsterww http://www.monsterthinking.com/ http://www.facebook.com/monsterww http://www.youtube.com/user/MonsterVideoVault For more Monster HR Events, including upcoming and archived webinars, click here
Is work drama impacting customer service, reducing productivity, killing your bottom line and zapping your joy? Especially in this economic environment, all industries are plagued with stress and intense drama.
Spend an hour with renowned expert and consultant Kirsten Ross , author of “From People Problems to Productivity” as she examines Drama in the workplace and demonstrates the possibilities of creating Drama Free Work Zones. Yes, it can be done!
Join her and learn how to bring back the passion, the vision and the mission focus in your workplace.
You will learn to:
* Create a Focused, Productive Team * Communicate Clear Expectations * Hold your Team Accountable * Feel Empowered * Overcome the 4 D’s of Discipline Avoidance * Experience Guilt-Free Corrective Action * Enjoy Your Work Again!
Presented by: Kirsten E. Ross, SPHR, MLIR Leadership & HR Coach, Focus Forward Coaching Author of “From People Problems to Productivity”
Kirsten E. Ross, MLIR, SPHR is President of Focus Forward Coaching and Recruiting, LLC. She brings a unique blend of energy, insight and compassion to her work with clients as a Leadership and HR Coach. She will help you transform your leadership and your relationships, create a drama-free work zone, enhanced customer loyalty and skyrocketing profits.
Her education and experience includes a Masters Degree in Human Resource Management, Senior Human Resource Certification, the Coach Training Alliance curriculum and more than 20 years of hands-on Human Resource experience working with leaders and teams.
Kirsten is the author of the recently released book “From People Problems to Productivity”, available on Amazon.com. You can also find the ebook version and companion workbook on her website. She has been interviewed as an expert for media such as: NBC Nightly News, Fox 2 News, National Public Radio and for publications such as Working Mother Magazine and Fitness Magazine. She is an experienced speaker who will add inspiration and fun to any event infusing humor and self-awareness activities that keep audiences entertained. Participants will walk away with the targeted action plans and the motivation to impact their lives and work.
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Transcript
Stay Connected with Monster.
Designing a Drama Free Workplace
Presented by:
Kirsten E. Ross, MLIR, SPHRLeadership & Human Resource Coach