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Data Science Design Thinking
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Design Thinking for Data Science #StrataHadoop

Apr 21, 2017

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Data & Analytics

Intuit Inc.
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Page 1: Design Thinking for Data Science #StrataHadoop

Data

Science

Design

Thinking

Page 2: Design Thinking for Data Science #StrataHadoop

The truth about Data Science projects

Page 3: Design Thinking for Data Science #StrataHadoop

The Internet says so

Page 4: Design Thinking for Data Science #StrataHadoop

I say so, and I’m as old as dirt

Page 5: Design Thinking for Data Science #StrataHadoop

Data Science is a terrible thing to waste

Page 6: Design Thinking for Data Science #StrataHadoop

A Data Scientist

can increase the probability

that a project is successful

by 5-10X

if they approach it as a

Design Thinking leader

My conjecture. By me.

Page 7: Design Thinking for Data Science #StrataHadoop

Yours to keep: A Design Thinking process

for Data Science projects

Page 8: Design Thinking for Data Science #StrataHadoop

“ We’ve challenged everyone who

works for us — even our lawyers

and accountants — to think deeply

about how design should be part of

their jobs.”

CEO Brad Smith

Harvard Business Review

January 2015

Page 9: Design Thinking for Data Science #StrataHadoop

“ Design for Delight articulates Intuit’s

approach to design thinking, based

on deep customer empathy, idea

generation, and experimentation.

D4D provides the entire company

with a common framework for building

great products.”

CEO Brad Smith

Harvard Business Review

January 2015

Design for Delight

Page 10: Design Thinking for Data Science #StrataHadoop

It’s a journey

Page 11: Design Thinking for Data Science #StrataHadoop

Show me

Page 12: Design Thinking for Data Science #StrataHadoop

Data Science new products

One-Time Analysis

Decision Support System

Decision Engine

Page 13: Design Thinking for Data Science #StrataHadoop

Consumers Business

Data Science diverse customers

Engineering

Page 14: Design Thinking for Data Science #StrataHadoop

The Data Scientist as Design Thinking leader

Page 15: Design Thinking for Data Science #StrataHadoop

The root cause of Data Science project failure

It’s hard to get an organization

to adopt a new idea

Page 16: Design Thinking for Data Science #StrataHadoop

Organizations have immune responses, too

Page 17: Design Thinking for Data Science #StrataHadoop

Finally. The process. Let’s go!

Page 18: Design Thinking for Data Science #StrataHadoop

Design for Delight ++

Page 19: Design Thinking for Data Science #StrataHadoop
Page 20: Design Thinking for Data Science #StrataHadoop

The Data Scientist as detective

Page 21: Design Thinking for Data Science #StrataHadoop

Interview

Page 22: Design Thinking for Data Science #StrataHadoop

Synthesize

Page 23: Design Thinking for Data Science #StrataHadoop

Problem Statement Name

Photo

Background

Role

Rationale

Hopes

Concerns

Personas Artifact

Page 24: Design Thinking for Data Science #StrataHadoop

As a __________________

I want to _______________

because ________________

but ___________________

so I feel _______________

Role and 2-3 descriptive facts

Problem Statements

Goal

Rationale

Obstacle

Emotion

Artifact

Page 25: Design Thinking for Data Science #StrataHadoop

Environment

Processes Systems

Data

Samples

Sketches

Storyboards

Artifact

Page 26: Design Thinking for Data Science #StrataHadoop

Design Evaluation

Criteria

How will we evaluate

a proposed design?

Artifact

Page 27: Design Thinking for Data Science #StrataHadoop

Solution Evaluation Criteria

How will we evaluate

an implemented solution?

Artifact

Page 28: Design Thinking for Data Science #StrataHadoop
Page 29: Design Thinking for Data Science #StrataHadoop

The Data Scientist as convener

Page 30: Design Thinking for Data Science #StrataHadoop

Brainstorming Rules

• Stay on topic

• One conversation at a time

• Don’t criticize or ridicule

• Build on the ideas of others

Review ettiquete

Page 31: Design Thinking for Data Science #StrataHadoop

Set context

Personas

Problem

Statements Environment

Evaluation

Criteria

Page 32: Design Thinking for Data Science #StrataHadoop

Facilitate idea generation and filtering

Page 33: Design Thinking for Data Science #StrataHadoop

Solution hypothesis

Solution hypothesis

Leap-of-faith assumptions

Experiment

What we’ll learn

How we’ll respond

Succinct statement of the best idea

What must be true for the idea to work?

What rapid experiment can we do?

What will it teach us?

What will we do, either way?

Artifact

Page 34: Design Thinking for Data Science #StrataHadoop
Page 35: Design Thinking for Data Science #StrataHadoop

The Data Scientist as builder

Page 36: Design Thinking for Data Science #StrataHadoop

Paper prototype Artifact

Page 37: Design Thinking for Data Science #StrataHadoop

Algorithm testing rig Artifact

Page 38: Design Thinking for Data Science #StrataHadoop

Iterate

Page 39: Design Thinking for Data Science #StrataHadoop

One step at a time

Page 40: Design Thinking for Data Science #StrataHadoop

Enjoy!

[email protected]

http://bit.ly/bigdataanddesign