gn for User Experience, Steve Agall
Design for User Experience
Jan 27, 2015
This is a presentation I gave to my work colleagues for our 4th Quarter meeting. Hat tips to 37 Signals and This is Broken.
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Design for User Experience, Steve Agalloco
User Experiencen. the overall experience and satisfaction a user has when using a product or system
User Experience is multifaceted!
User Experience is…-a multi-disciplinary process of design
- Information Architecture- Interaction Design- Ethnography- Branding- Library Science- Usability
A story…
Thirsty, vending machine
The solution?
Transparency
What is an experience?
Language for communication:Signs & LabelsAffordances
Experiences can bedesigned
Unconscious vs. ConsciousFocus on the problem;not on the solution
Redefine the problem
Observe,Listen,Trythen do it all over again
Do you want to knowthe weather? Or what to wear tomorrow?Or how long the commute will take?
Sometimes it’s worthGoing the extra mile
Be smarter than themachine
Remove unnecessarybarriers
Design for use
Only communicate what is necessary
User Experience atEthicon
Before & After
Before:
Lots of work in ExcelDifficulty Reporting on Data
After:
Slightly more work in ExcelWeb UploadWeb AdministrationImproved Reporting
End-User Satisfaction
Where next?
Complexity Kills
Less is less
Shorter projects,more iterations
Thank You!
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