Department of Public Health Human Resources Overview 7/HR... · Department of Public Health Human Resources Overview Employee Demographics Performance Appraisal & Training . Workplace

Department of Public Health

Human Resources Overview

Employee Demographics

Performance Appraisal &

Training

Workplace Claims and

Actions Labor

Contracts

HR Division Presentation for Health Commission Finance and Planning Committee February 7, 2012

Budgeted FTE in FY11-12

6530.28 Budgeted Full Time Equivalents (FTE)

8143 Employee Appointments as of

January 2012 (includes part-time and

as-needed)

Employee Count by Division January 2012

SFGH (4309)

Laguna Honda (1531)

CHS (649)

Primary Care (641)

Mental Health (573)

Jail Health (234)

Central Administration (92)

Health at Home (77)

Substance Abuse (37)

Employees With Bilingual Certification

Spanish (517) Cantonese (273) Mandarin (110)

Other Chinese (5)

Tagalog (41) Vietnamese (29)

Russian (18) Cambodian (7)

Hindi (4)

Danish (1) French (1)

Japanese (1) Laotian (1)

Portugese (1)

1009 Employees

certified in 14 languages

DPH Uses 256 Job Classifications

Classifications with more than 150 Employees:

Registered Nurse & P103 –1000+ Employees

Patient Care Assistant – 500+ Employees

Health Worker – 300+ Employees

Porter – 250+ Employees

Physician – 250+ Employees

Nurse Practitioner – 200+ Employees

Licensed Vocational Nurse – 150+ Employees

Food Service Worker – 150+ Employees

Medical Evaluation Asst – 150+ Employees

FY10-11 Hires and Separations (Including As-Needed Employees)

New Hires: 1062

Separations: 635

Turnover in Permanent Positions

FY10-11: 8.3%

FY09-10: 9.2%

FY 08-09: 8.6%

FY07-08: 7.6%

Retirement Risks

Average DPH Employee is 48 years old with 12.7 years of service.

High Retirement Risk in Next 3 Years:

Nurse Managers Pharmacists Public Health Nurses

Senior Psychiatric Social Workers

Senior and Principal

Environmental Health Inspectors

Performance Appraisal Rates

FY10-11 Community Health

Programs and all Non-Hospital Divisions

80%

San Francisco General Hospital

90%

Laguna Honda Hospital

99%

FY09-10 Community Health

Programs and all Non-Hospital Divisions

69%

San Francisco General Hospital

90%

Laguna Honda Hospital 92.5%

Training Opportunities

New Employee Orientation Regulatory Training

Program Rollouts Ex. LHH move, eClinical Works

New Manager Training Harassment Prevention for Supervisors Management Forums

MOU Tuition Reimbursement

City Training Programs Ex. City University,

EAP, DHR

Training Partnerships, Ex. JVS, SEIU

Performance Appraisal & Training Plans

SFGH and HR Piloted 2 Web-Based Products

Proposal for Department-Wide Talent Management and eLearning System, with Competency-Based Performance Appraisals

FY10-11 Workplace Claims and Actions

EEO Complaints (46)

Workers’ Compensation Claims (900)

Reasonable Accommodation Requests (137)

Litigation (6) Grievances and PERB Charges

(41)

Disciplinary Actions (203)

Whistleblower Complaints (45)

Significant Grievance Resolutions

Staffing Guidelines in RN MOU

Clerical Layoffs FY08-09, 09-10

Nursing Assistant Layoffs FY 08-09, 09-10

Employee Contributions in FY11-12 to Reduce the City’s Budget Deficit

As of June 2010, all unions representing DPH employees agreed to concessions

for FY10-11 and FY11-12, typically through one of the following:

Wage deferment

4.62% wage concession with

12 additional Floating Holidays

12 Unpaid Furlough Days (equivalent to

4.62%)

FY11-12 Labor Developments

Mayor’s Request for Nurses and Nurse Managers to Defer

FY11-12 MOU Wage Increase

Prop C – Pension Reform Measure

Passed

Labor Negotiations for FY12-13

27 Labor Agreements Expiring

June 30, 2012

Negotiations Beginning … Stay Tuned