Defensibility, Efficiency and Cost- Effectiveness The Case for Fixed Price Managed Review
Feb 14, 2016
Defensibility, Efficiency and Cost-
EffectivenessThe Case for Fixed Price Managed
Review
• Vanessa Lozzi• Litigation Support Specialist at Flagstar Bank
• Jeffrey L. Guttman, Esq.• Director of Managed Review Operations at
TechLaw Solutions• Erik W. Gibson, Esq.• Director of Review Management at TechLaw
Solutions
About the Speakers
Managed Review is not about Review –
it’s about “Managed.”
Defining Managed Review
• Common questions• Documented communication process• Reports• Knowledge Extraction Focus
• Client and vendor usage of metrics• Production ready populations
Methods to Monitor and Measure Managed Review
Goal Setting
Managed Review• Designed to achieve two
broad categories of goals:• Knowledge Extraction• Substantial Compliance
Document Review• Focused on simple
completion within maximum acceptable timeframe, with the maximum acceptable number of errors.
Quality
Managed Review• Quality focus and
approach enables a hierarchy of data examination. • SME only looks @ critical
documents
Document Review• Noise in the
categorization forces senior level examination of more garbage.
Communication
Managed Review• Communication that
brings to light anticipated problems and proposes solutions.
Document Review• Communication focused
on narrow metrics at best.• Little discussion of
problems because the firm is responsible for quality.
Technology
Managed Review• Leverage as much tech as
possible to get you the docs you need to win, faster.
• Validate the recall and precision of your production set.
• Ignoring tools that provide you insight into your data is antithetical to MR.
Document Review• Tech agnostic, at best.• No concern about what is
reviewed, only concerned that there is something to review.
Managed Review is not about Review –it’s about “Managed.”
Defining Managed Review
• Accomplishment vs. Time• Price ≠ Cost ≠ Value• Analysis:• What do I need to win?• What is a reasonable cost to pay for winning?
Defining “Fixed Price”
• Price: $/document or $/hour• Cost: Total spend on everything related to
discovery (including work performed by BOTH the vendor and the law firm)
• Value: The impact on the litigation
Price vs. Cost vs. Value
• Predictable Cost • Transparent, forward-looking communication• Legal team can focus on the case, not
“review”• Faster completion• More knowledge gained
Why Does Fixed-Price Managed Review Benefit Clients?
• What do you need to win?• What is reasonable cost to pay for winning?
Analysis
• Compliance• Knowledge Extraction• Defensibility
What Do You Need To Win?
• Why do you need defensibility?• Why does fixed price work create a more
defensible Managed Review?
Defensibility
• What pricing should look like• When Fixed Price may NOT be better• Privilege Log• Redaction• Foreign Language
What is Reasonable Cost to Pay for Winning?
• Common questions• Documented communication process• Reports• KE Focus
• Client and vendor usage of metrics• Production ready populations
Methods to Monitor and Measure Managed Review
• Jeff Guttman: [email protected]
• Erik Gibson: [email protected]• Tom Biegacki:
Contact Information
Thank You!The Case for Fixed Price Managed
Review