Debbie Ann Bailey Events Management Cipriani College of Labour & Co-operative Studies.

Debbie Ann Bailey

Events Management

Cipriani College of Labour &

Co-operative Studies

RISK MANAGEMENT

The Risk Management Process Preparing for Risk, Disaster and

Crisis

RISK MANAGEMENT

The Risk Management Process Avoid risks that are unacceptable

Example: Cancel fireworks during dry season, etc.

RISK MANAGEMENT

The Risk Management Process Accept risks that have acceptable consequences

Example: Advertise the event “rain or shine”

RISK MANAGEMENT

The Risk Management Process Manage risk by using the tools provided in this workbook

Example: Create and review a risk management plan and appropriately train all event staff and volunteers

RISK MANAGEMENT

The Risk Management Process Transfer risk by using tools such as contract provisions and insurance

RISK MANAGEMENT

Risk Assessment Risk Analysis Risk Planning Risk Control Evaluation and

Improvement

RISK MANAGEMENT

Risk Assessment The process of creating a laundry

list of possible risks associated with a specific event.

Identification of risk factors must take place before an event and while there is plenty of time to do something about those risk that are discovered

RISK MANAGEMENT

Risk Assessment SWOT Analysis

Strengths Indoor venue, weather not an

issue

RISK MANAGEMENT

Risk Assessment SWOT Analysis

Strengths Indoor venue, weather not an

issue Weaknesses

Outdoor venue, subject to weather

RISK MANAGEMENT

Risk Assessment SWOT Analysis

Opportunities You can move into an larger room

Threats High profile guest, risk of protest

action

RISK MANAGEMENT

Risk Assessment Questions1. What is exposed to loss?

Property Net Income The safety of attendees or

event workers Public image

RISK MANAGEMENT

Risk Assessment Questions2. What specifically could

cause a loss? Theft Vandalism Inclement weather Violence and terrorist acts

RISK MANAGEMENT

Risk Assessment Questions3. Who would suffer a loss?

The event organizer The event manager The attendees and participants The venue owner Third parties

RISK MANAGEMENT

Risk Assessment Questions3. What are the consequences?

Financial loss Damage to reputation Legal liability (incl. financial

loss) Loss of life, injury, adverse

health condition

RISK MANAGEMENT

Risk Analysis Prioritizing the risk by

examining the probability that the risk will occur and the consequences if the risk does occur

RISK MANAGEMENT

Risk Analysis

Low probabilityGreat Consequences

High ProbabilityGreat Consequences

Low ProbabilityMinimal Consequences

High Probability Minimal Consequences

Probability

Consequences

RISK MANAGEMENT

Risk Analysis The Meeting

Stakeholders Vendors Fire Police Venue staff

RISK MANAGEMENT

Risk Planning Budget for the Risk Plan

Prioritize risk management budget items based on the probability and consequences determined in the risk analysis phase

RISK MANAGEMENT Risk Planning

Coordinating with the venue Fire Evacuation for reasons other than

fire Injury or illness requiring on-site Weather-related emergencies, such

as hurricanes, flooding Strikes, picketing or protest Threats of terrorism or other violence

RISK MANAGEMENT Risk Planning

Coordinating with the venue Fire Evacuation for reasons other than

fire Injury or illness requiring on-site Weather-related emergencies, such

as hurricanes, flooding Strikes, picketing or protest Threats of terrorism or other violence

RISK MANAGEMENT

Risk Control The process of implement

the risk management recommendations established in the risk plan developed in the other stages

RISK MANAGEMENT

Preparing for Risk, Disaster and Crisis

RISK MANAGEMENT Weather Natural Disaster Disruption Emergency Government

Evacuation Acts of Terrorism Unexpected unavailability Illness affecting one or more

attendees

RISK MANAGEMENT

Mitigation Reduction or elimination of a

possible crisis Continuity of operations Regulatory or contractual

obligations Reputation of or confidence in the

event or its organizer

RISK MANAGEMENT

Preparedness Unforeseen Acceptable

Identified Risks Steps taken to prepare a reaction All stakeholders must be

informed of the planned reaction

RISK MANAGEMENT Response

Who should receive report on an emergency situation

Where emergency response personnel/facilities located

How to handle specific situations – Individual illness to mass evacuations

How to handle media inquiries

RISK MANAGEMENT

Recovery Post event analysis What lessons were learnt?

RISK MANAGEMENT

Recovery Post event analysis What lessons were learnt?

Taxes, Permits and Licensing

RISK MANAGEMENT

Tax Issues NIS PAYE VAT Health Surcharge

RISK MANAGEMENT

Permits & LicensesEvent Component

Regulatory Source

Bingo/GamingContests

National Lottery Board

Occupancy Fire Department

Music COTT

Noise (95 Decibel) EMA

RISK MANAGEMENT

Permits & Licenses

Event Component

Regulatory Source

Park Use Ministry of Agriculture

Public Assembly Ministry of National Security

Pyrotechnics Fire Department

Signs and Banners Ministry of Works & Transport

RISK MANAGEMENT

Permits & Licenses

Event Component

Regulatory Source

Alcohol Customs/Fire/Police/Health/Magistrate Court

Food Handling Ministry of Health

Health & Safety OSHA

Injury to persons, Damage to Property

Injury to Persons

1. Duty of Care2. Breach of Duty3. Proximate Cause4. Damage

Injury to Persons

1. Duty of Care Event Manager must provide the

same level of care that a reasonably prudent person would exercise in similar circumstances.

The event has a duty to provide a reasonably safe environment for the event. He/she must take the necessary precautions.

Injury to Persons

2. Breach of Duty This is if the Event Manager breaches his

or her duty to care for event attendees.

3. Proximate Cause Failure to act or negligent action

4. Damage Direct cause of damage either physical

injury or property loss to event attendee or some other party

Injury to Persons

Liability Negligent Willful misconduct

Reckless disregard for safety

Injury to Persons

Injury to persons Health Security Safety

Injury to Persons Alcohol-Related Risk

Alcohol should not be “self serve”

Servers of alcohol should be properly trained

Serve food first Provide seating Do not announce “last call”

(one for the road)

Injury to Persons

Alcohol-Related Risk Servers should be trained to

stay aware of how many drinks they serve to an attendee

Servers should monitor behaviour that indicate intoxication

Slurred speech, belligerence, use of profanity overly loud talking

Injury to Persons

Alcohol-Related Risk Look out for underage

drinkers Verify the age of attendees Provide colour coded wrist

bands

Injury to Persons

Slip and Fall Injury Power cords Faulty chairs Wet floors

Managing Risk Screening event employees to

make sure they do not have a criminal record of theft or burglary

Having security staff patrolling the event area to prevent intrusion by outsiders

Having a designated lost and found area

Shifting the Risk

Contract Insurance Security

Shifting the Risk Planning

Do not allow people to bring large packages or bags in to the event area

Be sure event personnel are in uniform or wearing badges

If appropriate, be sure that event attendees are identified with badges, wristbands, or other identifiers

Monitor entrances and exits