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How To Be Awesome Online
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Data Driven Strategies to Be Awesome Online

Jan 19, 2015

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Thanks for checking out my presentation again. If you'd like some context and to discuss anything here within please reach out on twitter @mitch_4 or email mitch AT CapitalAuto dot Ca.

We have grown using data driven strategies to well over 2MM page views per year, which may not sound like a lot depending on your background, but in the car business it's tops! The main point to my presentation is that if you can base your decisions on objective data you'll avoid so many set backs and land mines caused by unavoidable preference and opinion.

I try to speak from experience and leave BS on the sidelines and I can't tell you the number of times I've had a strong opinion on something I "just know will work" and have it completely flop. In many circumstances you'll never know if it's a flop or not unless you find a way to truly measure it because business are big and it's so easy to associate and explain away anything without objective proof to back it all up.

We sell new Ford and Lincoln vehicles and more used vehicles than any Ford dealer in Canada and our business is very similar to most SMB's out there. I love talking about marketing and startegy so please let me know if I can help, again twitter @mitch_4 or email mitch at CapitalAuto DOT ca. http://www.capitalfordlincoln.com

Stay Awesome!
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Transcript
Page 1: Data Driven Strategies to Be Awesome Online

How To Be Awesome Online

Page 2: Data Driven Strategies to Be Awesome Online

Yes.. From a car dealership : )

Page 3: Data Driven Strategies to Be Awesome Online

2008 2009 2010 2011 2012 2013 2014 2015 2016

5300

9500

12000

1800020000

23000

26000

30000

35000

Yearly Website Traffic - Avg/Month Yearly Website Traffic

Page 4: Data Driven Strategies to Be Awesome Online

4 Sexy Data Driven Strategies,

to be awesome online.

Page 5: Data Driven Strategies to Be Awesome Online

4Q SurveyCost: Free

Page 6: Data Driven Strategies to Be Awesome Online

What is a 4Q Survey?

Page 7: Data Driven Strategies to Be Awesome Online

4Q Survey Result Dashboard

Page 8: Data Driven Strategies to Be Awesome Online

Why is it important?

• Context is gold! – What was the purpose of your visit today– Were you able to complete your task?– (If unable) Why not?– How would you rank this site 1-10– What would make this site better?

Page 9: Data Driven Strategies to Be Awesome Online

My favorite part…

• Call bullshit on internal opinions. • Say no to internal preferences. • Do what works.

Page 10: Data Driven Strategies to Be Awesome Online

But I can’t say no.. He’s the HPPO

Page 11: Data Driven Strategies to Be Awesome Online

AB TestingCost: Free or $17/mo

How to test Hippo brainwaves and 4q insights!

Page 12: Data Driven Strategies to Be Awesome Online

A/B Testing

Page 13: Data Driven Strategies to Be Awesome Online

A/B Testing

Optimizely and Google Content Experiments

Page 14: Data Driven Strategies to Be Awesome Online

Optimizely – Controlled & Super Easy

Page 15: Data Driven Strategies to Be Awesome Online

• Phone number placement• Pop-up conversion forms• Crazy video on the homepage• Thank you page after lead submission

“What if we did ______?”+“That will never work!”=

“What if we did ______?”+“That’s ridiculous!” + “well let’s just test it, see what happens”+ “Ok” =

A/B Testing

Page 16: Data Driven Strategies to Be Awesome Online

VideoCost: Free(ish), Equipment Cost

Page 17: Data Driven Strategies to Be Awesome Online

Web Video

• Websites that use video– See 200% to 300% more visitors– 100% more time spent on site– 63% more page views

Marketing Sherpa 2012 via Harvard Business Review

Page 18: Data Driven Strategies to Be Awesome Online

What Kind Of Video?

• Informative, Funny, or Emotional– < 2min Funny– < 3min Informative – < 10min Super Info– Emotional 2-5?

Page 19: Data Driven Strategies to Be Awesome Online

Start With A Data Driven Decision

Top Exit Pages from Google Analytics

Page 20: Data Driven Strategies to Be Awesome Online

Start With A Data Driven Decision

Top Landing Pages from Google Analytics

Page 21: Data Driven Strategies to Be Awesome Online

Growing Search TrafficCost: Free(ish), Time Building New Pages

Page 22: Data Driven Strategies to Be Awesome Online

SEO

Page 23: Data Driven Strategies to Be Awesome Online

Why is that important?

• If you have a 4q survey• AB testing your stuff• Site chocked with engaging video

GET SOME EYEBALLS!

Page 24: Data Driven Strategies to Be Awesome Online

Where to start?

• Google keyword tool for common searches• Google Adwords – actual search phrases• Your business/brand name• Your business + Regina (Capital Ford Regina)• Your brand + Regina (Ford Regina, Ford Dealer

Regina)• Free “keyword visibility” tracking sheet

Page 25: Data Driven Strategies to Be Awesome Online

Keyword Spreadsheet

Page 26: Data Driven Strategies to Be Awesome Online

Fill in the yellow, It does the rest.

Delete the 3 or 4 garbageterms

Page 27: Data Driven Strategies to Be Awesome Online

1st page 1st result = 1.12nd page 3rd result = 2.33rd page 5th result = 3.5> 4th page = 4

Page 28: Data Driven Strategies to Be Awesome Online

Ok, spreadsheet, now what?

• If you build it they will come sometimes

• Make some content about each of those keyword phrases.• Blog posts, video, internal pages etc..

Track your progress and show what works

Page 29: Data Driven Strategies to Be Awesome Online

Blog aboutMarketingAgency Regina And VideoOn Marketing Strategy Regina

Upcoming week let’s focus on some provincialkeywords, we’re losing ground!

Page 30: Data Driven Strategies to Be Awesome Online

Data isn’t sexy at first…

Page 31: Data Driven Strategies to Be Awesome Online

The Goods…

• www.iPerception.com• www.optimizely.com• Keyword Spreadsheet (email copy)

• Mitch Gallant – [email protected]– 531-6404 (call/text)– @mitch_4