Data Box (República Checa). Congreso buzones y cajas fuertes en internet. SPRI. Basque Country

DATA BOX SYSTEM AS A PART OF CZECH

eGOVERNMENT INFRASTRUCTURE

THE CURRENT STATE AND THE 2020 OUTLOOK

1

Radek Horáček

Head of eGovernment Communication Unit

Ministry of the Interior of the Czech Republic

June 17, 2015

Donostia - San Sebastián

Content

• eGovernment in the Czech Republic: current

situation and key projects

• Data Box – its purpose, principles and statistics

• User interface

• The future of Data Boxes

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Czech Republic – Overview

3Area: 78,866 km2 / Population: 10,5 mil. / Capital city: Prague

Czech eGovernment:the current status

From 2007 to 2013 were successfully implemented following key projects:

• A system of data boxes as a universal and centrallyguaranteed communication tool to facilitate communicationbetween the public administration and its clients

• Contact points of Public Administration - Czech POINT- as forerunners of the future one-stop-shops

• Public administration portal as a electronic gateway for citizens to public administration (forms, life situations)

• A system of basic registers as a public sector reference data sources

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Data Box System: The purpose

• To reduce the bureaucracy burden for citizens and companies

• Where possible, to use the electronic delivery instead of a traditional one

• How does it work?

– e-delivery of documents via data boxes is guaranteed

– the data box owner will be notified when receiving a new message;

he can choose the preferred form of notification (SMS, email)

– the message is considered as „received and read“ 10 days after

being sent

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Data Box: Background and Principles

• A data box is an electronic storage site, intended for delivery of

official documents and for communication with public authority

bodies

• Based on Act No. 300/2008 Coll.

• Data boxes are established and managed by the Ministry of Interior,

operated by the Czech Post

• Data box system is a closed system only for registered users of DB

• A data box is not an e-mail box; it cannot be used for direct

communication with individual clerks, only with the whole office

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Data Box: Principles (2)

• MANDATORY usage for public administration (PA), legal entities

and legal persons (LP)

• VOLUNTARY for citizens (CIT) and entrepreneurs (ENT)

• Requests are fulfilled by target agenda or document management system

• Use of data boxes:

– G2G – for public authorities compulsory

– G2B, G2C – compulsory communication

– B2G – optional communication

– C2G, G2C – for citizens optional, everyone can choose a way of

communication he likes

– C2B , B2C, C2C, B2B – optional, NOT free of charge, it´s not supposed

to be used as a traditional email communication

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Government

Business Citizen$$$

$

Data Box System: Operation

• Service provider – the Ministry of Interior as a Central Government body

responsible for the information society. The Ministry of Interior’s primary

role is to manage DATA BOX services and data. We also provide guidelines

and user support.

• Operator – the Czech Post

• Available 24x7 at https://www.mojedatovaschranka.cz or by web services

• Starting date: 1st July 2009

• Architecture design and SW/HW platform

– solution is based on Linux OS, IBM Intel servers, Oracle databases,

Novell e-Directory and open source application servers.

• IS of DB meets all security standards and fulfills requirements of ISO 2700x

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Data Box: The most important features

• Secure and guaranteed ‘electronic registered delivery service’ – data transmition

between third parties by electronic means

• Provides evidence related to handling of transmitted data, including the proof

of data sending and receiving (e-seal, timestamp)

• Protects transmitted data against the risk of loss, theft, damage and any unauthorized

alterations

• Secure access

• Username and password

• Higher security level ensured by PKI certificate

• Or the one time password (OTP) – Time-based OTP (SMS), or HMAC-Based

One-Time Password (HW or SW)

• Secure identity management approved by non-public registries

• Secure archiving of delivered messages (≤90 days free of charge, 90+ days as a paid

service)

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Data Box: Integration with other systems

• Users now benefit from wide choice of operating systems and browsers

• Data Box interface is based on pure SOAP architecture (WSDL, web services)

• an API (application programming interface) available to all users without a need

of any registration or approval. API offers full set of web services (sending /

receiving messages etc.)

• Data message format specification (PDF,XML,HTML, DOC, PPT etc.) set by eGov Act

=> this allows any software developer to implement IS DS support / connectivity

to his own solution

• Currently, most of the traffic comes from third party products (connectors), while

IS DS web portal serves the occasional users

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Data Box: Implementation Milestones

Se

t up

of D

B

July 1, 2009Starting date

2006 2007 2008 2009 2010 2011 2012 20142013

2006-2007Data box among key eGov projects

June 17, 2008eGov Act approved

300/2008 Coll.

January 1, 2010Enabled communication B2C, B2B, C2C

November 11, 2013The first Czech bank made

data boxes available

via e-banking

Techn

ical p

reparatio

n

Legislation preparation

Operational running and development

The „desert-crossing“ period

• Before launching the system: marketing actions

directed by the Ministry of Interior (MoI)

• During operational running: official press release

from the MoI

• Using of Data boxes is obligatory for PA

– all subjects of concern addressed by broad media

campaigns such as TV & radio spots, printed ads,

seminars, web pages and a phone hotline

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Adoption of Data Box by citizens and companies

• The GOAL – for Citizens & Companies:

sending of messages to PA is free of charge

• Positives: safe electronic communication, easy

to use, saving on postage

• Negatives: messages are stored only during

the limited period of time (90 days)

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Current Statistics (as of June 10, 2015)

• Total number of data boxes: 655.854

• Number of DB

Public Administration 9.040

Legal Persons 500.504

Citizens 64.480

Entrepreneurs: 81.830

Total number of transactions: 273.981.263

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M1

Diapositiva 14

M1 MVCR; 12/06/2015

Postal services statistics (2008-2012)

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Current Statistics - continued• Overview of transactions since 2009 - 2014

• Transactions by different user groups

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year 2009 2010 2011 2012 2013 2014

type databoxes

Public administration 2 542 287 26 113 730 31 817 987 40 091 679 45 200 218 55 218 447

Legal Persons 46 368 1 325 112 2 827 537 4 649 949 8 044 867 12 969 522

Enterpreuners 5 477 107 641 232 201 621 398 1 467 652 2 341 277

Citizens 3 661 29 756 43 144 62 015 94 243 219 840

Total 2 597 793 27 576 239 34 920 869 45 425 041 54 806 980 70 749 086

User Interface

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• Information portal - available at http://www.datoveschranky.info

User groups

Available services

User Interface: the First Screen

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Available at https://www.mojedatovaschranka.cz

User Interface: the Logon Screen

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Delivered messages

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User Interface: 3rd party mobile applications

MS OutlookGooglePlay

The Future of Data Boxes

• Supporting new technologies

• Fulfilling all security standards, including cybersecurity requirements

• Planning to implement logon/authentication by notified e-Identity

means (according to the eIDAS regulation)

• Provide for a legal framework to facilitate cross-border recognition

between existing national legal systems related to electronic

registered delivery services (according to eIDAS)

• Data Boxes should be considered as a qualified trust service -

qualified electronic registered delivery service (according to eIDAS)

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Thank you for your attention!

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Radek Horáček

Head of eGovernment Communication Unit

eGovernment Department

Ministry of the Interior of the Czech Republic

[email protected]