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What Our Customers Are Saying
60

Customer Response To LBY Social Media

Dec 18, 2014

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The quotes in this presentation are verbatim answers from a survey of the audience for Lion Brand Yarn's blog and podcast.
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Page 1: Customer Response To LBY Social Media

What Our Customers Are Saying

Page 2: Customer Response To LBY Social Media

I love the blog’s helpful hints and suggestions.

Page 3: Customer Response To LBY Social Media

Great tips for the novice.

Page 4: Customer Response To LBY Social Media

I enjoy the stories very much and am inspired to make donation crafts.

Page 5: Customer Response To LBY Social Media

I love to see what my next project will be! What an inspiration!

Page 6: Customer Response To LBY Social Media

I enjoy the stories from far away locations. It's almost like taking a

mini-getaway with a knitting buddy!

Page 7: Customer Response To LBY Social Media

I really appreciate the Notebook. It's always interesting to read different

facets to crocheting and knitting, and seeing different methods.

Page 8: Customer Response To LBY Social Media

I like the fact that your company is going above the normal customer

service by offering this.

Page 9: Customer Response To LBY Social Media

I like seeing what other people are working on, and I appreciate the

ideas/education.

Page 10: Customer Response To LBY Social Media

Reading the Lion Brand Notebook gives me insight into what's

happening in the craft world.

Page 11: Customer Response To LBY Social Media

I try to spend as little time as possible at the computer, but I always make time to read the

Notebook.

Page 12: Customer Response To LBY Social Media

I love that the Notebook is really an amalgam of many things: tips,

patterns, community notes, and articles/web discoveries.

Page 13: Customer Response To LBY Social Media

I teach crocheting and am always discovering something on the site

that might be of interest to my students.

Page 14: Customer Response To LBY Social Media

The stories are great. I find that I laugh and learn at the same time.

Page 15: Customer Response To LBY Social Media

I love this blog because it brings me all things knit/crochet in short bites, and you never know what will turn up there -- patterns, knitting in the

news, etc.

Page 16: Customer Response To LBY Social Media

I love the different stories that are published. It helps us all feel

connected to one another no matter where we are from.

Page 17: Customer Response To LBY Social Media

I get so much information that helps me to continue challenging myself

with my knitting.

Page 18: Customer Response To LBY Social Media

I get a lot of tips from this blog. I also feel a kinship with the people

on the blog.

Page 19: Customer Response To LBY Social Media

It's like a breath of fresh air to be able to get information, new ideas,

product info, patterns, and links without the pressure most commercial web sites have.

Page 20: Customer Response To LBY Social Media

I follow the blog by RSS, a nice addition to my blog folder

'inspiration'.

Page 21: Customer Response To LBY Social Media

I love the knit and crochet-alongs -- they're very inspiring and helpful.

Page 22: Customer Response To LBY Social Media

I love seeing the videos, especially those on crafts I haven't yet tried.

Page 23: Customer Response To LBY Social Media

I learn so much from it, and I’ve been crocheting since I was nine

years old.

Page 24: Customer Response To LBY Social Media

I've asked a couple questions on the blog and have learned so much from

the great responses.

Page 25: Customer Response To LBY Social Media

The video clips are great!

Page 26: Customer Response To LBY Social Media

I always read the notebook, at least once a day. It's really informative, and it’s fun to read the comments,

too.

Page 27: Customer Response To LBY Social Media

I love reading everything that the knitters are doing. I have found it hard to find other knitters in my community, so it is lovely to join the community of Lion knitters.

Page 28: Customer Response To LBY Social Media

I love listening to the podcast, and the links from the show are great. I like hearing what's on the needles, and the reactions to the projects,

and suggested projects.

Page 29: Customer Response To LBY Social Media

I so enjoy the podcasts! Keep them coming. Weekly would be my wish!

Page 30: Customer Response To LBY Social Media

I always knit while listening to YarnCraft.

Page 31: Customer Response To LBY Social Media

This is one of my favorite podcasts. I listen as soon as they are up and

have listened from the very beginning.

Page 32: Customer Response To LBY Social Media

I love it when they have guests with new and fun projects. Listening on my computer is easy and I can hear

everybody perfectly.

Page 33: Customer Response To LBY Social Media

The hosts sound very friendly, just like someone that I would like to

know.

Page 34: Customer Response To LBY Social Media

The show is up to date with what is happening with the fiber arts. I love

hearing what is up and coming.

Page 35: Customer Response To LBY Social Media

I like the podcast because at the end of the day I can just relax and listen to something I am really interested

in.

Page 36: Customer Response To LBY Social Media

I learn something new each time I listen in.

Page 37: Customer Response To LBY Social Media

YarnCraft is very cool and makes me feel like I am getting private lessons.

Page 38: Customer Response To LBY Social Media

I usually listen with a notebook nearby because I learn so many

interesting facts, helpful hints, and suggestions.

Page 39: Customer Response To LBY Social Media

YarnCraft is like having my grandma sitting next to me again.

Page 40: Customer Response To LBY Social Media

I think it's great to hear actual people speak about the topics and

explain with words that I can understand as a beginner.

Page 41: Customer Response To LBY Social Media

It is so nice to have this service available for my listening. It gives

me hours of pleasure.

Page 42: Customer Response To LBY Social Media

YarnCraft is great. I listen to it on long drives and it's like having Liz and Zontee in the car with me.

Page 43: Customer Response To LBY Social Media

I really look forward to the podcast and find it interesting. It makes me feel connected to the yarn crafting

community.

Page 44: Customer Response To LBY Social Media

I love sitting down with a cup of coffee and a piece of chocolate in

the afternoon and listen to YarnCraft.

Page 45: Customer Response To LBY Social Media

I like the personal touch given by listening to someone’s voice, and

the topics are very interesting.

Page 46: Customer Response To LBY Social Media

Instead of sounding like instructors, they sound like a friend sitting next

to me stitching.

Page 47: Customer Response To LBY Social Media

I feel better about my projects because of the podcasts.

Page 48: Customer Response To LBY Social Media

I love the podcasts, especially Liz and Zontee's mellifluous voices. I

enjoy hearing what they're working on.

Page 49: Customer Response To LBY Social Media

As a person who is blind, the podcast helps me keep up with

current trends. It is wonderful to have a trusted company provide information in a format that is

accessible!

Page 50: Customer Response To LBY Social Media

I enjoy the show. It’s refreshing, encouraging, and quirky in the way

that only crafters can treasure.

Page 51: Customer Response To LBY Social Media

YarnCraft is informative and keeps me up to date on what's going on in the crochet world, as well as gives

me ideas and inspiration.

Page 52: Customer Response To LBY Social Media

Unique, informative, knowledge based, and educational.

Page 53: Customer Response To LBY Social Media

My 16 year old son and I look forward to listening to Liz and

Zontee every other Tuesday. We make a pot of tea, get comfy on the couch and knit while we listen to the

podcast.

Page 54: Customer Response To LBY Social Media

I LOVE listening to Yarn Craft. I always listen more than once; it's

good for inspiration!

Page 55: Customer Response To LBY Social Media

I love the podcast, especially when I get to find out the newest patterns available and good yarn

news.

Page 56: Customer Response To LBY Social Media

Your podcast helped create a memory in my family that I will

always treasure.

Page 57: Customer Response To LBY Social Media

Your podcast is the best. I love that when you talk about a project I can easily find the

pattern.

Page 58: Customer Response To LBY Social Media

This was the first podcast to which I’ve listened. What you are

doing is preserving a precious heritage that needs to be

blended with today’s technology to become the best it can be.

Bravo!

Page 59: Customer Response To LBY Social Media

Liz and Zontee have gone out of their way to help their listeners

and answer all of their questions.

Page 60: Customer Response To LBY Social Media

The podcast and the notebook are a great source of inspiration.