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1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax [email protected] www.GahannaAreaChamber.com Please Note: The Chamber has moved its office to C|Suites, 1000 Creekside Plaza located in the Creekside area in downtown Gahanna. Contact information remains the same. Customer Relation Management Presented by: Rod Hammond, CEO of American Strategic Alliance Inc. May 13th Chamber Luncheon Meeting 11:30am - 1:00pm Creekside Conference & Event Center 700 Creekside Plaza, Gahanna 43230 sponsored by: Creekside Conference & Event Center Rodney D. Hammond is the Chief Executive Officer of American Strategic Alliance Inc., a company developed to provide customer and employee solutions. Those two items are its core business and its goal to serve small businesses on a national and global level. Rod co-founded American Strategic Alliance Inc. and served as a CEO from 2007 to the present. Rod has over 30 years of management experience. His experience is very diverse within different industries and national companies such as JC Penney, Burger King and Uniglobe Travel. As Chief Executive Officer of American Strategic Alliance Inc. (ASA), Rod Hammond leads ASA as it provides innovative customer and employee retention solutions to small and medium size companies to enhance economic development and keep people working. What you will learn: WHERE WE CAME FROM - Customer relation management inception, what companies established the baseline • WHERE WE ARE GOING - How CRM has evolved from inception to present • HOW DO WE GET THERE - How to utilize CRM to increase sales, retain more customers and develop a long-term strategic corporate balance Also included in the program: Presentation of Clark Hall school building project by Sarah Jadwin and Emily Barnett, Creative Marketing Team, Gahanna Lincoln DECA program To make reservations contact the office at 471-0451 or send an email to [email protected]. Promote your business to decision makers and company owners by becoming an exhibitor. Cost - $75 includes table and advertising. • April Breakfast Highlights • Community Values Program • News You Can Use
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Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax [email protected] Please Note: The Chamber

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Page 1: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

1000 Creekside PlazaGahanna, Ohio 43230614.471.0451 • 614.471.5122 [email protected]

Please Note: The Chamber has moved its office to C|Suites,1000 Creekside Plaza located in the Creekside area in downtown Gahanna.

Contact information remains the same.

Customer Relation Management Presented by: Rod Hammond, CEO of American Strategic Alliance Inc.

May 13th Chamber Luncheon Meeting11:30am - 1:00pm

Creekside Conference & Event Center700 Creekside Plaza, Gahanna 43230

sponsored by: Creekside Conference & Event Center

Rodney D. Hammond is the Chief Executive Officer of American Strategic Alliance Inc., acompanydevelopedtoprovidecustomerandemployeesolutions.Thosetwoitemsareitscorebusinessanditsgoaltoservesmallbusinessesonanationalandgloballevel.Rodco-foundedAmericanStrategicAllianceInc.andservedasaCEOfrom2007tothepresent.

Rodhasover30yearsofmanagementexperience.HisexperienceisverydiversewithindifferentindustriesandnationalcompaniessuchasJCPenney,BurgerKingandUniglobeTravel.

AsChiefExecutiveOfficerofAmericanStrategicAllianceInc.(ASA),RodHammondleadsASAasitprovidesinnovativecustomerandemployeeretentionsolutionstosmallandmediumsizecompaniestoenhanceeconomicdevelopmentandkeeppeopleworking.

What you will learn: •WHERE WE CAME FROM-Customerrelationmanagementinception,whatcompanies establishedthebaseline

• WHERE WE ARE GOING-HowCRMhasevolvedfrominceptiontopresent

• HOW DO WE GET THERE-HowtoutilizeCRMtoincreasesales,retainmore customersanddevelopalong-termstrategiccorporatebalance

Also included in the program: PresentationofClarkHallschoolbuildingprojectbySarahJadwinandEmilyBarnett, CreativeMarketingTeam,GahannaLincolnDECAprogram

To make reservations contact the office at 471-0451 or send an email to [email protected]. Promote your business to decision makers and

company owners by becoming an exhibitor. Cost - $75 includes table and advertising.

• April Breakfast Highlights

• Community Values Program

• News You Can Use

Page 2: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

Chairman: Ron Wolfinger,Pre-Paid Legal Services

Vice Chairperson of Operations:Linda Friedman, Name Dropper Promotions

Vice Chairperson of Business Development:Nicole Green, PNC

Treasurer: Mary Beth Brigleb,newImage Business Cards

Secretary: Charlie Collins,Collins Financial Services

Past Chairperson: Pam Evans,Sunless Glow

Director: Rick Conover, Aflac

Director: Leah Evans,Gahanna Planning & Development

Director: Karen Eylon,Gahanna Convention & Visitors Bureau

Director: Tina Levo,Coldwell Banker King Thompson

Director: Lamar Love,Wealth Systems, Inc.

Director: Debra Mathias,Best Courier, Inc.

Director: Bill Plesich,Renier Construction

President: Leslee Blake

Office Administrator: Becky Whittington

Newsletter Printing & Design:Capitol Citicom2225 Citygate Drive, Ste AColumbus, OH [email protected]

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April Breakfasts Highlights - Gahanna-Jefferson Public School and Issue 4

SpecialthankstoCreeksideConferenceandEventCentersponsoroftheApril8thmembershipbreakfast.Theprogramfocusedontheupcoming

schooloperatinglevy(Issue4)andprovidedawealthofinformationfrompanelists,GreggMorris,SchoolSuperintendent,JulioVallardes,Treasurer,MarkWhite,AssistantSuperintendentandScottMcComb,CEOHeartlandBankandCommitteeChair,CitizensforQualitySchools.Moderator,BobSt.Germain,ManagingDirector,CorporateFinanceAssociatesandPast-ChairmanoftheChamberBoardfacilitatedtheFAQsegment.

Please consider the following information before casting yourballot on May 4 as presented by school leaders:

v Issue4isa9milllevythatisnecessaryforday-to-dayoperatingexpenses v Issue4isnecessarybecausethestatecontinuestoreducefundingforschools andlocalpropertytaxcontinuestodecline.Thecostofrunningaschoolsystem continuestoincrease(fuel,utilities,healthcareetc.) v Schoolscannotoperateinadeficitbylaw. v Only0.6millswillbeusedtohelppayforClarkHall.Theremaining8.4mills arenecessarytokeeptheschoolsfromrunningadeficit. v Issue4willcost23dollarspermonthper100,000homevalue. v Thelevyistheminimumamountneededtokeepourschoolsoperatingattheir presentlevels v We’vealreadycutoveronemilliondollars(almostonemill)fromourbudget tohelpstretchthelastlevyfrom3yearsto4yearsandtoreducethemillage neededinourrequest. v Thedistrictwillcontinuetomakeresponsiblecuts.

TheChamberalsowishestothankQuickStichPlusLLC,2009SmallBusinessAwardwinner,fortheirsupportasanexhibitorandDebraMathias,BestCourier,ourprogramgreeter.Forinformationonsponsoringorexhibitingatamembershipmeetingcontactthechamberat471-0451orinfo@gahannaareachamber.com.

Thisfantasticmeetingincludedaminitradefairandwasenjoyedby60womenwholearnedhelpfulhintsontheprinciplesofbalance,whichfocusedonemotional,physicalandtimebalanceissues.Thankyoutooursponsors:MountCarmel;andSteppingUpandOut.

Empowering WomenBreakfast

Ribbon Cutting & Grand Opening

Pictured:JulioLopez,Speedpro;DaveSperry,Speedpro;BruceSilberman,Speedpro;PamSilberman,Speedpro;MayorBeckyStinchcomb,CityofGahanna;CathySperry,Speedpro;andSadickaWhite,CityofGahanna.

1020-D Taylor Station Road, Gahanna 43230 - 614-861-5600

Page 3: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

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Business Works of Ohio, LLCCharles D. Amata Jr.PO Box 242, Blacklick, Ohio 43004740-531-3125 phone & [email protected]:BusinessDevelopment—Providesresourcestoidentifystrategicandtechnologyinitiatives.CorecompetenciesincludeBusinessProcess,BusinessConsulting,EngineeringSupport,MarketResearch,ITSupportInitiatives,andTraining.

Clover Valley Golf Club, LLCChristine Canini8644 Johnstown-Alexandria Rd., Johnstown, Ohio 43031740-966-5533 / 740-966-5633 [email protected]:GolfCourse—230acresofsereneandbeautifulparklandthatwillgiveyouthelookandfeelofplayingatanexclusiveprivateclub.Banquetfacilities.www.clovervalleygolfclub.com

Codrea Financial ServicesJason Codrea735 Taylor Rd. Ste. 250, Gahanna, Ohio 43230614-452-8185 / 888-458-5596 [email protected]:RickConover,AflacTypeofBusiness:FinancialPlanner—CodreaFinancialServicesoffersfinancialplanning,investments,andinsuranceproductswithafocusonworkingwithdentistsandhelpingthemruntheirbusiness.

Columbus Corporate WellnessKaty Henn1000 Creekside Plaza, Gahanna, Ohio 43230614-416-8152 / 614-416-8153 [email protected]:JackiMann,WholeLivingWellnessTypeofBusiness:Health&Wellness—Providingcustomizedfitness&wellnesssolutionsfororganizations&individualsresultingincreatingacultureofwellnessandempoweringparticipantstoperformtheirpersonalbest.

Columbus Garage Floor CoatingRhonda St. Onge1255 N. Hamilton Rd. #216, Gahanna, Ohio 43230740-709-9317rhonda@columbusgaragefloorcoating.comTypeofBusiness:HomeImprovement—Builtuponexcellenceinserviceandquality,ourindustrialgradeepoxiesaresuitableforapplicationsincludingcommercialfloors,garages,patios,pooldecks,porchesandbasements

Community ValuesEmerald MemberBob Fiala52 Westerville Sq. Ste. 231, Westerville, Ohio 43081614-459-0300 / 614-664-4109 [email protected]:Advertising—ProfessionalTargetMarketeranddeveloperofGahannaCommunityValues,theChamber’snewshared-costmarketingprogram.Dedicatedtohelpingsmalltomid-sizebusinessesgrowsales,profits.

Laura’s Catering, LLCLaura Bradigan369 Stoneridge Dr., Gahanna, Ohio 43230614-414-0012 / 614-414-0031 [email protected]:PaulaMegert,MidOhioStrategicTechnologiesTypeofBusiness:Catering—Laura’sCateringprovidesawide-rangeofcateringandeventplanningservicesthatofferauniquemenu,deliciousfoodmadefromscratchandexcitingpresentation.

LifePath FinancialRoger Wickboldt1000 Creekside Plaza, Gahanna, Ohio 43230614-416-7678 / 614-416-8153 [email protected]:KandaceWatkins,C|SuitesExecutiveOfficesTypeofBusiness:FinancialPlanner—LifePathFinancialisafee-onlyfinancialplanningpracticethathelpseverydaypeoplefindfinancialwaystoreachtheirlifedreamsandgoals.

Los Jalapenos Mexican RestaurantFerdy Eguez1356 N. Hamilton Rd., Gahanna, Ohio 43230614-474-2000 [email protected]:Restaurant—Mexicangrillandcantinawithlunchbuffetandhappyhourspecials.Tacos,quesadillas,burritos,taquitos,enchiladas,fajitasandmore!

Moments Matter, LLCShannon D. Teague1000 Creekside Plaza, Gahanna, Ohio [email protected]:KandiceWatkins,C|SuitesExecutiveOfficesTypeofBusiness:EventPlanning—MomentsMatterisafullserviceeventproduction,design,andcoordinationfirmspecializinginweddings,corporateevents,socialgatheringsandprivateparties.

Mularski, Bonham, Dittmer & PhillipsWilliam T. Bonham107 W. Johnstown Rd., Gahanna, Ohio 43230614-478-8020 / 614-471-4581 [email protected]:DavidPydlek,FriendsBusinessSourceTypeofBusiness:Attorney—Mularski,Bonham,Dittmer,&Phillips,LLCAttorneys.Practiceareas:PersonalInjury,Wills,Trusts,Estates,Guardianship,Criminal,Divorce,ChildSupport,BusinessLaw,Litigation.www.mdbplawfirm.net

The Ohio State University Medical CenterDiamond MemberKrista Richardson920 N. Hamilton Rd., Gahanna, Ohio [email protected]:HealthCareFacility—OurCarePointatGahannafacilityoffersFamilyPractice,CardiovascularMedicine,SportsMedicine,Orthopaedics,PhysicalTherapy,Imaging,Podiatry,OB/GYNandNeurologyservicesconvenientlyinyourcommunity.

Remax Connection RealtorsLory Kim130 Mill St., Gahanna, Ohio 43230614-570-1352 / 614-478-7505Referredby:ZackStewart,RemaxConnectionRealtorsTypeofBusiness:RealEstate—LoryKimwithRE/MAXConnectionRealtors.wasraisedinGahanna.ShespecializesinallofCentralOhioasyourtrusted,professionalrealestatepartner.

Phyllis J. RowanGahanna, Ohio 43230614-478-1927 / 614-475-0870 [email protected]:Attorney—Providinglegaladviceondivorce,dissalousionment,custody,childsupport,familylaw,traffic,criminalcasesandwills.

Shout It Out Design, LLCJohn Young6956 E. Broad St. #203, Columbus, Ohio [email protected]:WebDevelopment/SearchEngine—Wehelpsmallbusinessesreachtheircustomersonlineviawebsitedesign,socialmarketingandthemanywayspeopleusetheinternettoday.

Stevens Law LLCCasie Garrison1004 N. Hamilton Rd., Gahanna, Ohio 43230618-532-5824 / 614-532-5472 [email protected]:CartridgeWorldGahannaTypeofBusiness:Attorney—BruceB.Stevens,founderofStevensLawLLC.Hismainareasofpracticeincludebusinesslaw,civillitigation,personalinjury,estateplanningandfamilylaw.

Three Leaf Productions, Inc.Lavita Stokes940 Science Blvd. Ste. C, Gahanna, Ohio 43230614-626-4941 [email protected]:CharlieCollins,CollinsFinancialServicesTypeofBusiness:Marketing—SpecializinginMarketingProjectManagement,includingCreativeDesign,PromotionalItems,Advertising,Warehouse,FulfillmentandDistribution.RonandLavitaStokeshavelivedinGahannasince1994.

Weekend Warrior Group, LLCPaul JohnsonPO Box 637, Blacklick, Ohio [email protected]:CleaningService—LetWeekendWarriorGrouppartnerwithyourorganizationtohelptakeyourbusinesstoahigherlevelwithaprofessionalcleaning.

Whole Living WellnessJacki Mann75 Verdin Ct., Gahanna, Ohio [email protected]:Health&Wellness—Offeringservicesforassistingthecreationofa“whole”lifeofwellnessthroughhealthylifestylechoicesandharmonioussurroundings:Wellness/LifeCoaching;StressManagement;Clutter-FreeLiving.

Page 4: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

NEW Chamber of Commerce Program Helps Gahanna AreaConsumers and Businesses Stimulate the Economy

Everybusinessmustcontinuallyattractnewcustomers,anddeveloprelationshipswithexistingcustomersinordertogrowandprosper.Therecenteconomicdownturnhashadanegativeimpactonthisprocessandlocalbusinessesaresuffering.Althoughmostsaythattheeconomyisimproving,consumersarestillworriedaboutthefutureandarespendingless,whilebusinessesarestrugglingtomaintainsalesandfindnewcustomers.TheGahannaAreaChamberofCommerce is launchinganewprogramcalledGahanna Community Values,whichpromises togive localconsumersareasontocomeoutoftheirhomesandbeginspendingagainsomeoftheirhard-earnedmoneywithareabusinesses.

Gahanna Community ValuesTheGahannaCommunityValuesbookletisbeingmailedinthecomingweeksforFREEto20,000Gahannaarearesidents.Itwillcontainadsandpromotionshighlightingareabusinesses.Therewillbeover$2,000worthoffreeContinuous™GiftCardsincludedinthebooklet,goodatspecificbusinesses.

Gahanna Values Card…growing Gahanna BusinessesInthefrontofthebookletconsumersalsowillfindaGahannaValuesCardcustomizedfortheirfamily.ThecardentitlesthemtodiscountsandspecialvaluesatwiderangeofparticipatingGahannaAreabusinesses…enticingresidentstodobusinesswithinourcommunity.

There is no cost for Gahanna Area businesses to participateinthisprogram.And,businessesdonothavetobeamemberoftheChambertoparticipateinthispartoftheprogram.SimplycreateabasicCardholderOffer,add“ShowyourGahannaValuesCardandSave”toallofyourregularadvertising,andspreadtheword.(BusinessesmaycontacttheCommunityValuesprogramat459-0300tosignuptoparticipate.)Thesespecialofferswillbepromotedonthenewwebsite:www.GahannaValues.com,whichwillalsobelaunchedinthecomingweeks.

Gahanna area businesses who are interested in finding out how the program can benefit their business should contact Community Values at 614-459-0300.

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Page 5: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

©2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.10-11153 PNT_ 3/12/10

AT&T Advertising Solutions –More Leads From More Places

Print – AT&T Real Yellow Pages & Companion Directories •

Online – YELLOWPAGES.COM reaching millions of •consumers searching the internet

Direct Mail – Digital Express customized DM for small •businesses

Mobile – Local mobile search on YELLOWPAGES.COM•

U-verse – TV access to YELLOWPAGES.COM •

Wireline/Wireless 411 & 1-800-Yellowpages •

CD-ROM – Interactive access to advertiser Websites•

10-11153 PNT Gahanna Area Chamber of Commerce Trim Size 4” x 5”File built @100%

3/11/10

CMYK4-color process

Be there when your customers are looking.For information, call 614-895-6100

COMPANY NAME YEAR Anthem Blue Cross Blue Shield/Sparks 2007 Bellacino’s Pizza & Grinders 2005 Best Courier, Inc. 2005 Bon-Ing Care & Rehabilitation 1994 Brookewood Construction 1996 Buffalo Wild Wings 2009 C|Suites Executive Offices Diamond 2008 Chaddock & Associates 2006 Chinese Express 1998 City Barbeque 2000 Cleanserv Inc. 2000 Columbus Realty Team 2009 Darimar Martial Arts, Inc. 1999 The Downey Company 2004 Executive Automotive Services 2006 Exponentia US, Inc. 2007 Fifth Third Bank/S. Hamilton Rd. 2006 Findley-Kohler Interiors 1998 Gahanna Convention & Visitors Bureau 2003 Gahanna Pediatrics LLC 1998 Glow Putt Mini Golf 2008 Goddard School/JSR Learning Systems 2008 The Hanawalt Company Emerald 1994 Hyland Insurance Agency 2007 Kroger Company/Stoneridge 1998 Longhorn Steakhouse Emerald 2005 Massey’s Pizza 2007 Moto Accounting & Consulting 2005 Nelson’s Seasonal Decor 2007 Palmer-Miller-Nelson Insurance Agency 1991 Powerco Credit Union Emerald 2001 QuickStitch Plus LLC 2006 Reliant Capital Solutions 2008 Sassy Travel 2006 Security Self-Storage 2002 Servpro Gahanna 2007 Shepherd Church of the Nazarene 2004 SOH Productions 2004 The Watch Shop 2001

Current Membership: 449

Membership Renewals

Isyourcompanypromotinganemployeewellnessprogramthisyear?Ifnot,youcouldbemissingoutonsomeseriousbenefits.Ourbehaviorandchoices–andthereforeourhealth–areinfluencedbythepeoplearoundus.CheckoutthesestatisticspublishedbytheWellPointInstituteofHealthCareKnowledge:

v Apersonis71%morelikelytobecomeobeseifaclosefriendof thesamegenderbecomesobese.Thelikelihoodofbecomingobeseis 40%greaterifanadultsiblingbecomesobese,and37%greaterifa person’sspousebecomesobese.(1)

v Theoddsofapersonquittingsmokingincreaseby67%ifhisorher spousestopssmoking.Ifafriendquitssmoking,theoddsofquitting increaseby36%;ifasiblingquits,by25%;andif a coworker quits smoking, a person’s odds of quitting increase by 24%.(2)

Clearly,thelifestylechoiceswemakeaffectthehealthofthepeoplearoundus.Makethisrippleeffectworkforyouandyouremployeesbyencouraginghealthychoices.AnthemBlueCrossandBlueShieldhaspartneredwithBobHarper of “The Biggest Loser” to develop tools that leverage the positiveinfluencewecanhaveonothers.TheHealthFootprintcalculator,athttp://connects2.anthem.com,helpspeopleseetheeffecttheirchoiceshasonthepeopleintheirlives.ThesiteincludeshealthtipsfromBob,linkstoAnthemwellness programs, and a calculator where employers can see the potentialhealthcaresavingsfromevenasingleemployeemakingpositivechangesfortheirhealth.

Sostageacompany-widesmokeout,orstartacorporateteamforthePound-for-PoundChallenge[pfpchallenge.com],whereeachpoundyourteampledgestoloseresultsinapoundoffoodbeingdonatedtoalocalfoodbank.Evenifonlyoneperson issuccessful, theirsuccess translates intodollarssavedandimprovedhealththatradiatesoutwardandinspiresothers.

1Christakis,NicholasA.,Fowler,JamesH.TheSpreadofObesityinaLargeSocialNetworkover32YearsNEnglJMed2007357:370-3792Christakis,NicholasA.,Fowler,JamesH.TheCollectiveDynamicsofSmokinginaLargeSocialNetworkNEnglJMed2008358:2249-2258

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Deadline for Advertising in June Issue: May 21

Make the wellness ripple effectwork for your company

Page 6: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

Gahanna Free Summer Lunch Club expands its programGahannahasexperiencedalongwiththerestofourcountrytheeffectsofthemostrecenteconomicdownturn.In2008thepercentageofthosein theGahanna-JeffersonSchooldistrictwhoelected to receiveFreeandReducedMealswas justover16%. Asof Januaryof2010 thepercentageisnowat24.Overthepast2years,thenumberofchildrenreceivingFreeandReducedMealshasgrownby50%!

Lastsummer,throughtheeffortsofTheBridgeofGahannaandourlocalchurch,school,andbusinesscommunities,wehostedtheGahannaFreeSummerLunchClub. Over a dozen churchesvolunteeredhundredsof hours and many businesses willingly donated goods and servicestoprovideover3000mealsforourfriendsandneighborsinGahanna.Thisyearwillbeourthirdyearandareexcitedtoannouncethatwewillbeservingmealsatthreesitesthisyear--GoshenLane,Chapelfield,andLincolnElementarySchools.

Letterswere sentout to localbusinesses lastmonth invitingeachofyourbusinessestojoinintheeffortsoftheLunchClubbymakingacharitablecontributionorprovidingormealatoneofoursites.Ifyouwishtoreceivefurtherinformationorparticipateinthisyear’sefforts,pleasemakecheckspayableto:TheBridgeofGahanna,Inc,600W.JohnstownRoad,Gahanna,OH43230–[email protected].

WewouldliketowelcomeLarry SammartinototheTwo Men and A Truck Columbus team! Larry joins usas the new Operations Manager. We lookforwardtohavingLarryasanadditiontoourOperationsDepartment.Larry is originally from Youngstown, OH.After graduating from college in 1972, hemade a start in the moving industry. Larrymoved to Columbus in 2006. He resides inDublin,OHwithhiswife,MaryBeth and theyhavesixchildren.

Gahanna and New Albany host AmericanCancer Society - Relay For Life4pm Saturday, May 22nd to 10am Sunday, May 23rdColumbus Academy, 4300 Cherry Bottom Rd, Gahanna

Celebrate. Remember. Fight Back.TheObjectiveofRelayForLifeistoraisemoneyforResearch,Education,Advocacy,andPatientServices.

RelayForLifeisacelebration,Communityfestival,Familyevent,andopportunitytohonorcancersurvivorsandpaytributetothosewholosttheirbattle.

RelayForLifeisanovernighteventwithteamsformedfromfamilies,co-workers,schools,churchesandmore.Theovernightwalkismeanttoreflectacancerpatient’sjourneythroughthedisease,endingwithanewsenseofhopeasthesunrisesinthemorning.Startingwiththesurvivor lapandreception tocelebrate life,atdusk is theLuminariaCeremony.Hundredsofluminariaareplacedaroundthetrackinscribedwithnamesoflovedoneslosttocancerorstillfightingthebattle.Atleastonememberfromeachteamwalksaroundthetrackallrelaylong.Walkingaroundthetrackismeanttosymbolizethatthereisnofinish line until wefindacure for cancer.Activities keep spiritshigh all night long.Activities concludewith a Fight Backceremony. Pleasecome join the fun,food, entertainmentandanovernightunderthe stars. This is onenightyouwillneverforget.Formoreinformation,purchasealuminariaormakeadonation:www.RelayForLife.org/Gahanna

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News You Can Use!

May Herb DayTheGahannaHistoricalSocietyandGahannaParks&RecreationDepartmentpresentMayHerbDayonSaturday,May8from9amto4pm.ActivitiesattheHistoricalSocietySettlement,106S.HighStreet,include:toursofthethreehistoricbuildings;bucketmakingdemonstration;salesofourfamousbeansoup;handsoncraftsforMother’sDay;andhistoricwalkingtoursofOldeGahannawhichwilldepartfromCreeksidePlaza.CreeksidePlazaandtheOhioHerbEducationCenter,locatedalongMillStreet,willoffer:freshherbplantsforsale;fooddemonstrations;herbalvendors;andmanyotheractivities.www.GahannaHistory.comorwww.OhioHerbCenter.org.

Stevens Law L.L.C.Bruce B. Stevens

Attorney at Law

Page 7: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

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Deadline for Advertising in June Issue: May ??

Save the Date!For details, click on What’s New on our website.

Deadline for Advertising in June Issue: May 21

May 20103- Golf Committee Meeting - 9:00 AM JeffersonCountryClub CommitteeChairman,RickConover,Aflac

5- Planning Team Committee Meeting - 8:00 AM ChamberOffice CommitteeChairman:CharlieCollins,Collins FinancialPlanningServices

13-Membership Meeting Luncheon - 11:30 AM - 1:00 PM Location:CreeksideConference&EventCenter 700CreeksidePlaza (FREEparkingnowavailableintheparkinggarage) Program:CustomerRelationManagement,Rodney Hammond,CEO,AmericanStrategicAllianceInc.

GahannaLincolnDECApresentationClarkHall bySarahJadwin&EmilyBarnett Sponsor:CreeksideConference&EventCenter Seeflyerinsertfordetails

20-Ambassador Team Committee Meeting - 11:00 AM ChamberOffice CommitteeChairwoman:TinaLevo,Coldwell BankerKingThompson

21-Ribbon Cutting/Open House - 1:00 PM Location:CartridgeWorld*1004N.HamiltonRd.

27-Meet & Greet Speed Networking - 7:30 - 9:00 AM Location:C/Suites*1000CreeksidePlaza “CustomerRetention”miniworkshop NoCharge-Guestswelcomed

Board meetings are held the 2nd Tuesdayof each month 7:30 A.M • Chamber Office

MAY MEMBERSHIP LUNCHWhen: Thursday,May13, 11:30am-1pmWhere: CreeksideConferenceand EventCenter,700Creekside Plaza,GahannaTopic: CustomerRelations ManagementSpeaker: RodHammond,American StrategicAllianceFee: $15Members,$18Guests.Reservations requiredbyMonday,05/10/10.Guests arerequiredtopayinadvance. ReservationsnotcancelledbyMonday, 05/10/10,willbeinvoicedifnot honored.Cashorcheckatthedooror arrangetopayinadvance.LateRSVPs willincura$2fee.Sponsored by:CreeksideConference andEventCenter

Meetingsponsorshipsareavailablefor$250,includesexhibitortableandspeakingtime.LimitednumberofExhibitorTablesavailablefor$75.

21ST ANNUAL GOLF CLASSICWhen: Monday,June7Where: JeffersonCountryClubSponsorpackagesrangefrom$200to$1,000.Thereissomethingforeveryone!GolfPackage:$110perChamberMemberandtheirguests.Registerearlytogolf!AllgolferregistrationspaidbyMay10thgointoadrawingforagolfthreesomewithJCCProShawnThompson!(Min.$600value)

Notagolferbutwanttojoinus?vReserveatableinourExhibitorTrade Fairforonly$100.vNon-Golfersmayalsojoinusforan ItalianBuffetDinner,$30perperson.

Visitourwebsiteforsponsorpackagedetailsanddownloadaregistrationform.

BUSINESS2BUSINESS NETWORK EXPO.10When: Wednesday,June9,3-8pmWhere: GreaterColumbusConvention CenterBattelleGrandParticipateinourB2BExpo,inpartnershipwiththeColumbusChamber.ShowcaseyourcompanybyexhibitingyourproductsandservicestohundredsofcentralOhiobusinessownersanddecisionmakers.Exhibitortablesare$200each.ClickheretoregisterontheColumbusChamber’ssite.

Please Note: The Chamber has moved its office to C|Suites,1000 Creekside Plaza located in the Creekside area in downtown Gahanna.

Contact information remains the same.

Page 8: Customer Relation Management€¦ · 08.05.2011  · 1000 Creekside Plaza Gahanna, Ohio 43230 614.471.0451 • 614.471.5122 fax info@GahannaAreaChamber.com Please Note: The Chamber

First ClassU.S. Postage

P A I DColumbus, OH

Permit No. 8755

181 Granville., Ste. 200Gahanna, Ohio 43230www.gahannaareachamber.com

Supporting MembersDiamond Members

Benchmark BankC|Suites Executive OfficesChase BankColumbus Regional Airport AuthorityFSB CorpåKEMBA Financial Credit UnionLimited BrandsMid Ohio Strategic TechnologiesMount CarmelNetJetsOhioHealth Neighborhood CareThe Ohio State University Medical CenterWesBanco

Emerald MembersAAA Ohio Auto ClubAccounting & Bookkeeping Solutions LLCAsian Gourmet and Sushi Bar/Edamame EastonBlumenstiel, Evans & Falvo, LLCCommunity ValuesCustom AirEmbassy Suites Columbus AirportFamily Physicians of GahannaFriends Business SourceGahanna Community CalendarThe Hanawalt CompanyHeartland BankHuntington National BankLind StoneWorksLonghorn SteakhouseM/I Homes-Waterford ParkNew Albany Gardens & Care CenterPowerco Credit UnionSam’s ClubService Experts of Columbus