Customer case: Health & Safety

Horizon Utilities Corporation Health & Safety

Agenda

• Horizon Utilities Corporation • Solution • Examples of incidents • Benefits • Reporting • Q&A

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Horizon Utilities Corporation

• Today, Horizon Utilities is one of the largest municipally owned electricity distribution companies in Ontario. The company provides electricity and related utility services to 239,000 residential, commercial and industrial customers in Hamilton and St. Catharines. It is focused on helping to build sustainable communities while making continual investments in asset renewal, technology and people.

• Recipients of the 2010 and 2011 Sustainability Company of the Year 3

Mission, Vision and Values

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Horizon Utilities Corporation Cont’d

• Health & Safety is the #1 Priority • “No job is so important, no emergency so great,

that we cannot take the time to our work SAFELY.”

• ~ 2.5M hours without a lost time incident • ~ 470 employees • No incident or near miss is too small to overlook

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IFS – Health and Safety

• Live on APPS 7 SP3 – Sept 2008 - Early adopters

• Upgraded to APPS 8 SP1 – Sept 2013 - > 1,800 incidents tracked in 5 years - Leveraged the released version - JH&SC review monthly - All employees are encouraged to report

incidents to assist with development preventative programs

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Horizon Utilities Solution

• Incident reporting – tools for recording, monitoring, and analysis of incidents

• Safety Inspections – to identify safety issues early

• Safety Actions – to improve office & field workplace conditions

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How is it used?

• Allows for compliance with regulations and statutory standards

• Incident Management (investigation, cause analysis, future recommendations)

• Conducting safety inspections • Liability claims • First Aid • Environmental • Monthly Office Inspection • Ergonomic issue identification

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Templates

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Office Inspection

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Field Inspection

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Safety Actions

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Incident

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Incident Investigation

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Incident Cause Analysis

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Incident Recommendation

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Incident Overview

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Develop Training/Documentation

For Example: Vehicle Damage • Track time of day • Review weather conditions • Crew experience • Circle check verification • How many crew members (Spotters) • Review cause analysis

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Reporting

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Reporting

• Quick Reports • Crystal Reports • BI implemented • Dashboards/KPIs’

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Business Intelligence

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Dashboards

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Dashboards

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Benefits

• Immediate notifications = awareness • No penalties for not adhering to regulators

reporting timelines • Develop/Enhance training programs • Ease of use – capture more “near misses” • Used for people and property (ergonomics,

vehicles, distribution plant, electrical hazards, slips trips and falls)

• Auditable • Safety actions – closed in a timely manner

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Summary

• Basic data is the most important aspect of your set up

• Increases productivity • Reduces lost time incidents • Enhances reporting capabilities

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The End

• [email protected] • Questions?

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