CSUN 2013 Legal Update: Web, Mobile, Digital Accessibility (Lainey Feingold + Linda Dardarian)

Digital Accessibility: 2013 CSUN Legal Update

(Web, Mobile, More!)

Lainey Feingold ([email protected]) / @LFLegal)

Linda M. Dardarian ([email protected])

CSUN 2013

San Diego, California USA

Presentation Overview

LawsFederal regulationsCourt rulingsLegal strategiesSettlementsYou!

Behind The Laws:Digital Access Is A Civil Right

Right to be Free from discrimination

Right to: Information Services Participation

Education Travel Community

Overview: What Laws Require Digital Access?

Americans With Disabilities Act

State Laws Discrimination Little 508

Section 503

Section 504

Section 508

21st Century CVAA

Air Carriers Access Act

International

Update: U.S. Federal Regulations

DOJ Private Sector

DOJ State + Local Gov’t Section 508

DOT (Airline)

Update: Courts Rulings About Digital Accessibility

Two Courts . . . Two Rulings

Disappointing Court Results

Is the Web a “Place”?

Viacom

Courts Recognize Reading Rights

Google Digital Books

Philadelphia Library Nooks

Florida State

Legal Strategies For Digital Inclusion

Structured Negotiations

Lawsuits

State Attorney General

Investigations

Federal Administrative

Complaints

Update: Web and Mobile App Accessibility Settlements

Recent Legal Settlements

MLB MonsterBank of AmericaLevel UpQuicken Loans ArenaDisney

Settlement Terms

Accessibility Standard

3rd party content Term of Agreement Publicity Accessibility Information Page

Training Web development Customer service

Monitoring Enforcement All channels (web / app / FB)

Law = Money = Business Case

Payments to individuals/organizations

Class action damages

Civil penalties Attorney’s fees

and expert costs

Coming in 2013 (maybe)

• CNN Captioning • JetBlue Airways• Weight Watchers• On-line Grocery

Delivery• Maricopa CC• Health Insurance

Advocacy Efforts BEFORE You Call a Lawyer

Complaints to Website and App Owners

On-line contact pages

Toll-free phone numbers

Facebook

Twitter

Related Brick and Mortar staff

Document Document Document

Keep track of communications

Give deadlines

Follow-up

Learn More

HTTP://LFLEGAL.COM

HTTP://GBDHLEGAL.COM

@LFLEGAL

1-800-822-5000 (GDBH)