Crosston Boan Technology 北京博安信息技术有限公司

Company Profile

Right Solution, Right Attitude

Crosston Boan Technology

北京博安信息技术有限公司

Company Profile

Right Solution, Right Attitude

Boan Technology

我公司以中国北京为中心，面向全中国的 IT咨询服务、系统集成公司。公司的高层管理人员均有十年以上的 IT管理经验，并有着广泛而且丰富的外企以及国有企业 IT背景和资源。

随着中国加快进入WTO的步伐，信息化、数字化、网络化正在深刻而彻底地改变着传统的经营方式并快速地冲激市场。基于公司的背景， Boan China更加充满信心地面向开放的中国市场。今天在这个新经济时代， Boan China致力于将 IT人力外包集成服务、企业信息电子化、数据语音集成服务推向一个新的高峰，同时把 Boan China的优秀经验带给我们的合作伙伴，与中国同行一起不断创新和发展。

Company Profile

Right Solution, Right Attitude

Boan Technology

Choiceway Boan Technology Co. Ltd. is a professional Telecommunication System Integrator 专业的通信技术系统集成商Web site:www.choiceway.com.cn

Established in 1998 1998年成立

7 branch offices: Beijing, Shanghai, Guangzhou, ShenZhen ,Xian, ChengDu, HongKong.大中华区分公司：北京，上海，广州，深圳，西安，成都，香港

Beijing office takes the overall management of the business in China. 总部设在北京

Company Profile

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What we do (Line Of Business服务范围 )

Intelligent Plant Structured Cabling智能结构化布线

Cisco Unified Communications （ UC）

IT outsourcing & IT system leasingIT外包及 IT系统租赁

LAN / WAN System Network equipment局 /广域系统网络设备

Audio & Video Conferencing System

音 /视频会议

Security System &CCTV

安防及中央监控系统

Boan TechnologyBoan Technology

Company Profile

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Our Solution

Integrate the cutting-edge technologies and products in enterprise wide business solutions.

– Design, Stage Logistics, On-site Installation, Project Management and Training.设计，物流，现场安装，项目管理及培训

IT Outsourcing services IT外包服务

– IT equipment including PABX, Servers, PCs, Printer, Switch, etc. IT 设备包括：交换机，服务器，电脑，打印机，交换设备等

– People outsourcing 专业人员外包

– IT consultancy including assets & security management, etcIT咨询包括资产管理和企业安全管理

Business Application development & implementation商务应用开发及实施

IT Outsourcing ServicesIT 外包服务

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Our Services服务

Maintenance(8X5)维护– Choices of maintenance维护方案

8 x 5 Standard maintenance scheme工作时间标准服务 Non-office hour services 非工作时间服务

– Customized maintenance contracts客户化维护方案 Dedicated spare for customer提供专门配件 Remote Diagnosis远端诊断

– Fulfillment of customer business requirement充分满足客户商业需求

Committed Response time for customer承诺反应时间– 3hr (city area), 8hr (> 50Km)市内 3小时， 50公里以外 8小时– Escalation System to track all Fault Calls 障碍逐级追踪系统

Faulty equipment replacement问题产品置换

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Service TeamManager

Helpdesk

Engineer

ContractCustomers

Assig

nEn

gin

eer

Verify Priority

Cre

ate

C

ase

Ticket Take

Notification

Report and Close Case

Telephone Call

Service tracking system

Print service log

Service perform

Historical DB

Our Service

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Our Operation

Service Escalation System逐级服务系统– Reception of fault calls 接收报告– 20-miniute response time 20分钟内响应– 2 hour on site services 2小时内到现场

Escalation for unresolved case遗留问题逐级解决方案

Senior technical staffs involvement资深技术专家参与

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Our Solution解决方案

思科产品思科产品

• • Cisco CallManager Express/Unity ExpressCisco CallManager Express/Unity Express

•• Cisco CallManager/Unity Connections

•• Cisco MeetingPlace Express

• • Cisco IP Contact CenterCisco IP Contact Center

• • Witness , NICE Recording systemWitness , NICE Recording system

……………………..

Cisco Unified Communication

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Our Services服务

Installation安装服务

Vendor-certified Engineer 厂商认证工程师

– Cisco Certified Expert 思科认证专业人员

– AVAYA Certified PABX/Call center AVAYA认证交换机 /呼叫中心专业人员

– SYSTIMAX (Commscope Certified )康普认证专业人员

Installation Options - Standard & Extended标准及扩容安装

System upgrade & optimization系统优化升级

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Our Services服务

Project Management项目管理 Co-ordination 项目协调 Implementation 实施 Problem Resolution 解决方案 Progress Reviews (weekly)进度总结 Project Documentation 项目文档管理 Acceptance Criteria and Procedures set up 验收标准及程序设置

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Our Professional Services专业服务

Integration Services集成服务– Installation安装– Maintenance 维护– Project Management项目管理– Site Preparation 现场安排– H/W & S/W Upgrades 软 /硬件升级– Relocation/Migration IT产品搬迁– Consulting services咨询服务– Network Security Services网络安全

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Our Solution

• • CertificateCertificate 资质资质

•Commscope Commscope 认证系统集成商认证系统集成商

•Siemon Siemon 认证认证

•Ortronics Ortronics 认证认证

• • System CoverageSystem Coverage

• • Intelligent Plant Intelligent Plant 智能工厂智能工厂

• • Office Building –Horizontal cabling. Office Building –Horizontal cabling. 智能楼宇智能楼宇

Structured Cabling结构化布线

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Our solution

Cisco 全面结决方案

– Firewall & VPN equipment防火墙及 VPN设备

– Network Security (IPS, Antivirus, Scanner etc.) 网络安全

– Telecom Support (CNC & CT )电信全面合作（网通及中国电信）

Network网络

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Our Solutions

• • Polycom Video/Audio Conferencing SystemPolycom Video/Audio Conferencing System

Polycom Polycom 音音 //视频会议系统视频会议系统

• • Clearone Professional Audio Conferencing SystemClearone Professional Audio Conferencing System

Clearone Clearone 专业音频会议系统专业音频会议系统

• • Shure Professional MicrophonesShure Professional Microphones

Shure Shure 专业麦克风专业麦克风

• • AMX Integrated Central Control System AMX Integrated Central Control System

AMX AMX 集成中央控制系统集成中央控制系统

AV System视频系统

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Thank You!