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Capability presentation Copyright © 2008 by Jeevan Technologies, All Rights Reserved. Pledge To Perform CRM Support Desk Pledge To Perform
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Page 1: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

CRM Support Desk

Pledge To Perform

Page 2: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

What is Customer Relationship Management?

Introduction To CRM Support Desk

Packages we offer

Gold Package

Silver Package

Bronze Package

How to reach our service:

by E-mail

by Web

by Telephone

CRM Support Desk

Page 3: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

Customer Relationship Management

“Process of creating and maintaining relationships with business customers or consumers”

“A holistic process of identifying, attracting, differentiating, and retaining customers”

“Integrating the firm’s value chain to create enhanced customer value at every step”

“An integrated cross-functional focus on improving customer retention and profitability for the company.”

Page 4: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

CRM Support Desk - A premier Customer support desk for all SugarCRM users

We provide superior support for the user in real time.

Every support request is assigned a unique ticket number which you can use to track the progress and responses online.

Reference Numbers are based on:

CRM Support Desk User Name (telephone-access)CRM Support Desk User Name + PASSWORD (web-access)

Introduction To CRM Support Desk

Page 5: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

We offer packages like

Gold Support Package

Silver Support Package

Bronze Support Package

Packages

Page 6: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

Too many projects on your plate?

Need to save time?

Need a guaranteed proactive technical support for your SugarCRM?

Gold Package is the answer for you! We will evaluate the setup of your SugarCRM and the business risk involved of

being hacked, outdated or wrongly configured.

Gold Package

Page 7: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

If you are paying for each and every request?

Silver Package is your right solution! Contact our support engineer regularly and get expert solutions.

24/7 Professional Support Order a Silver Package for 6 Months of Support

Silver Package

Page 8: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

Need short & Sweet Support?

Unable to fix a problem?

Go for Bronze Package. Each Ticket allows you to spend up to one hour of support with one of our support staff members:

Our enthusiastic technical support engineer work for your support request

Direct contact with your SugarCRM support engineer

Bronze Package

Page 9: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

3 Ways

By Email By Web By Phone

E-Mail address Web address Toll Free [email protected] www.crmsupportdesk.com +1 888 359 9460

HOW TO REACH OUR SERVICE

Page 10: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

Copyright © 2007 by Jeevan Technologies, All Rights Reserved. Copyright © 2007 by Jeevan Technologies, All Rights Reserved.

Page 11: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

Copyright © 2007 by Jeevan Technologies, All Rights Reserved. Copyright © 2007 by Jeevan Technologies, All Rights Reserved.

Page 12: CRM Support Dsek

Capability presentation

Copyright © 2008 by Jeevan Technologies, All Rights Reserved.

Pledge To Perform

Thank You