We make it ... Simple . Smooth. Solved. CAPABILITIES.
Aug 06, 2015
Solid Credentialswith a
Blast of Tenacity.
. . . and with
with technology initiatives very much in tune with today’s needs & an eye on what is
emerging for the future. We leverage these on behalf of our clients to drive the efficiencies required for successful long term relationships.
and Warehouse Millions ofDollars of Geiger-financed,
Customer BrandedMerchandise
We are Nationwide
135YEARS
EXPERIENCE 75O,OOOPRODUCTS
3OO+ASSOCIATES
12LOCATIONS
5O,OOOACTIVE CLIENTS
18OONLINE STORES
. . . Geiger is the largest privately held promotional productscompany in the industry.
As part of Geiger’s commitment to “lean” practices and total quality, Geigerconcentrates on process efficiency, cost containment and service measurement as
key industry differentiators.
Geiger has extensive experience working withclients large & small,
helping each respective companymeet their goals for sales,
brand loyalty,employee recognition,
safety recognition &event marketing.
Our team will work hard to developthe right mix of product,
establish flexible guidelines for the scope of workand create the customized reports needed for your program.
Additionally, we will process requests for any itemnot found on the online store.
Working directly with the buyer,we’ll discuss the desired theme,
budget and time frame& offer several creative ideas
to meet each project’s objective.
Enough about us.Now about you.
We back everything we do!
1OO%GUARANTEEDSATISFACTION
2Design & Creativity.
Good Design Adds Value.
of the most important capabilities.
The creative process, developed specifically for you, goes be-yond the use of graphic artists. Appropriate quality and func-tional products are selected so your program is successful. The result of poor product selection is increased maverick buying − which yields both higher prices and deviations from correct brand standards.
Given that cost savings & brand integrity are two of the most vital reasons for having a program, the product selection phase is key in realizing these benefits. As we have identified the importance of this phase of program development we have buyers on staff whose sole charge is product selection. These as-sociates are always looking to find new, innovative products and getting exclusive rights to these products before anyone else. They’re cultivating ideas from shows domestically and abroad to stay ahead of the product curve, of-fering suggestions for new programs as well as ideas for keeping an existing program fresh.
PRODUCTS n
WEBSITES n
CAMPAIGNS n
CALL CENTER SCRIPTS n
Cultivating New Concepts
Ideas for Keeping Existing Programs Fresh
Suggesting New Programs
Hands-on,Personalized Care
Knows How to Stay Aheadof Product Curve
Takes Care ofSpecial Order NeedsOutside of Online Store
Works with Team to MakeSure All Needs are Met.
We know that ongoing communicationis paramount if an understanding ofbranding requirements,design specifications& client goals are to be met.
We’ll continue to put an incredible amount of detail into discussions and ongoing discovery to be able to produce a quality product and maintain the use of your brand.
Getting the Right Mix of Product
Your Link Between AllDepartments & Divisions
Is comfortable workingwith outside contacts:n AD AGENCY
n CREATIVE DIRECTOR
n PRODUCTION ARTIST
n MARKETING DEPT
Your Local Sales Partner.ZOOMING IN WITH IDEAS
ForecastingYour Needs by.
Comparing NewlyShipped Products Against
Original Sample toGuarantee Accuracy
Providing Excellent Standard of Service
Verifying that Program isOperating as it Should
Creating MonthlyCustomized Reports
Ensuring ProperInventory Control
Focusing on NewProduct Development
Products are the focus of our
programs − and we want to
include selections that will be
of greatest value to you. Our
production partner relationships
reach globally, giving you more
than 750,000 products to choose
from. But not to fear, we’ll help thin
down the options and suggest only
those that will be most effective for
your program.
Geiger also represents leading
retail brands allowing us to provide
high quality recognition and gift
products. The depth of selection is
extensive, with a variety of options
including watches, sunglasses,
apparel, golf clubs and shoes,
kayaks, camping gear, electronics,
tennis equipment, gardening tools,
home improvement products −
Whatever you are looking for, we can find it!
Products.
Warehouse Facility.
Ensuring Consistency.Our distribution center is located in
Lewiston, Maine as part of our 160,000
square foot corporate headquarters.
This facility is secure and fully insured.
Our defined procedures and multiple
validation checkpoints ensure that we
handle your merchandise efficiently
and correctly.
Brandspiration is the art of taking one’s brand to inspire others.
That inspiration may be in the form of a call to action, the showing of appreciation, the creation of goodwill or the reinforcing of recognition. Through the use of promotional products we help our customers present their brand to their customers. We are the drivers of Brandspiration!
Even more important than the products, is your brand represented on each product. However perfect a product might be, it has no value if your logo is not represented perfectly on that item.
n See & Approve Product with Your Logo
n A Photo Sample is Takenn FOR WEBSITEn FOR CONTROL SAMPLE AT WAREHOUSE
n Any New Products Will be Compared to this Original
Some of the People Who Inspire Us to Brandspire Them.
The brands for each of these clients are as important to them as yours is to you. We take our clients
brands very seriously and it is our mission to showcase your brand correctly 100% of the time.
Technology & the Internet.
Online retail sale are projected to grow from
$225.5 billion in 2012 to $343.2 billion in
2017, according to eMarketer, April 2013.
Geiger Corporate Programs embraced the
e-commerce trend early on, investing heavily in
technology that has allowed us to nimbly adapt
to our clients’ evolving needs. The majority of
Corporate Programs employ a fully integrated,
custom-built web-catalog for easy online ordering.
In recent years there has been an increase in
demand for the ability to place orders through a
customer’s e-procurement platform. In either case,
the true benefits of online ordering can only be
realized if orders can be entered and processed
directly, without manual intervention. In this way,
we reduce overall processing costs and fulfillment
times, resulting in lower prices to you.
Clear product visuals, with inspirational details, can make the difference in a buying decision
Real timeinventory availabilitywith exact count
Frequently needed information, availablew/o searching site
InformativeProductPhotography Sells
Thank you for your order.Yes, your product is available.
Your Order has shipped.Here is a link to track your order.
FedEx, UPS etc. site to track your order.
We provide customerswith multiple e-mail updates
of their order status.Every customer will receive an initial order confirmation acknowledging receipt of this order and confirming product availability.
Then, once the order has shipped, the customer will receive a follow-up e-mail
notifying them that the order has shipped, along with tracking information and links to
the appropriate carrier web site.
Geiger’s in-houseproduction team
designs, creates and maintains fully interactive websites. Such websites
are linked directly with AS400 based operating system, ensuring
the two-way flow of information regarding product and order status.
Simple. Smooth. Solved.
1
2
3
High Security Measures.Preventing Unauthorized Access to Client Data
Geiger will not sell the monitored usage, private information, or traffic patterns of its site’s users to any third-party business.
Protected with 2048-bit Secure Socket Layer
(SSL) encryption, ensuring our customer’s data is
uncompromised throughout the shopping experience.
Credit card information is temporarily stored using
the Advanced Encryption Standard (AES)
approved by the NSA for top secret information.
Real-timeMonitoring
Routine SecurityChecks
To that end, proper security tools are in place so that all customer information is protected.
Geiger understands that security on the web has to
be a priority.
Reporting.
We provide a monthly reporting package that includes sales,
returns, and customer satisfaction figures. Provided in Microsoft
Excel format, the reports include both the raw numerical data
and a corresponding graph for each report, allowing you to
review specific detail or get a high-level perspective at a glance.
Understanding that your reporting requirements may change,
we’ll modify your reports to meet your evolving needs. Whether
it is organizing sales by cost center, region, event code, or any
differentiating factor, we can report it.
Real People.Representing Your Company
Our call center is staffed from 8:00 am to 8:00 pm
Eastern Time, ensuring someone is available to answer
your customer service needs. We include a dedicated
toll free number for your ease of use.
While you are always able to go to the website
and retrieve order status information, our call center
representatives are also able to provide that information
if you prefer to talk to someone directly. They’re happy
to place your order, answer any questions you might
have, or help with tracking an order.
Or, if you need any additional assistance using the
website, our customer service reps are trained to walk
you through the process.
Highly TrainedCall Center Staff
8am − 8pm Mon − Fri24 Hour VoiceMail24 Hour Fax Lines