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Counter Brand Protection Discover how the operators are planning to reduce your earnings through brand protection and how to counter attack.
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Counter Brand Protection

Oct 20, 2014

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A session I did with Paul Reilly where I took the iGaming operators stance and he took the affilaite stance. I talk about how affiliates are harvesting huge amounts of business from brands by ranking on their brand phrases. Paul then counters this by talking about how affiliates can work together and beat operators and how they can win on agility
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Page 1: Counter Brand Protection

Counter Brand Protection

Discover how the operators are planning to reduce your earnings through brand protection and how to

counter attack.

Page 2: Counter Brand Protection

Paul Reilly - Affiliate/SEO

• Founder of Media Skunk Works• 14 Years SEO experience• Previously Head of Search at an NMA top 10 Search

Agency• Specialist in large scale international iGaming SEO• Affiliate specialising in iGaming International markets

Page 3: Counter Brand Protection

Nick Garner - Operator/SEO

• Head of Search Unibet (5,000,000 registered customers) 

• 13 Years SEO experience• Previously search Manager Betfair• Specialist in large scale international iGaming SEO• Interests in Social Media and 'Social proof'

Marketing

Page 4: Counter Brand Protection

"Houston - We have a problem"

Page 5: Counter Brand Protection

Here is why....

Brand site = 50 - 60% CTR  |  Others = 40 - 50% CTR

Page 6: Counter Brand Protection

Affiliates ranking for 'unibet'

It's a big problem.  50%

24%13%5%

2.2%

1%0.5%0.3%

4%

It's our most important phrase and its being attacked by affiliates! 

Page 7: Counter Brand Protection

And it's not just us.

google.co.uk'Bet365'

Affiliates ranking for 'bet365'

Local: UK

Page 8: Counter Brand Protection

And it's not just us.

google.se'Betsson'

Affiliates ranking for 'betsson'

Local: Sweden

Page 9: Counter Brand Protection

And it's not just us.

google.fr'betclic'

Affiliates ranking for 'betclic'

Local: France

Page 10: Counter Brand Protection

And it's not just us.

google.co.uk'bwin'

Affiliates ranking for 'bwin'

Local: UK

Page 11: Counter Brand Protection

Here is the issue....

Page 12: Counter Brand Protection

Back of napkin calculations

Brand x 1,000,000 queries• 500,000 go elsewhere• 20% are new visitors = 100,000 visitors• Conversion to funded on brand  = 1%• New accounts = 1,000

The other 500,000• 20% are new visitors = 100,000 visitors• Conversion to funded on brand = 0.5%• New accounts to affiliates = 500! 

Page 13: Counter Brand Protection

Fail = Operators

Page 14: Counter Brand Protection

Win = Affiliates!

Page 15: Counter Brand Protection

We will fight back! 

Page 16: Counter Brand Protection

So how do we fix it?

Put a business case together Work out our spend on affiliateCost of SEO Cost of sites / content 

over

Reduced spend on affiliatesReduced spend on bonusesIncreased conversion via our properties

= give me budget please!

Page 17: Counter Brand Protection

Small catch...

SEO-ers don't usually get paid on brand conversions. This campaign assumes more conversion on brand, therefore its hard to break out the normal brand conversion from the incremental gain....

But...you can track if they are your properties. 

Page 18: Counter Brand Protection

What will win for operators?

Social proof = greater conversions! 

Page 19: Counter Brand Protection

Reviews 

Like this, but on our own properites

Page 20: Counter Brand Protection

Editorial

This is good, but maybe not this (see arrow)

Page 21: Counter Brand Protection

Forums

Ideally with tracking!

Page 22: Counter Brand Protection

Editorial 

It's nice when people say good things about us ! 

Page 23: Counter Brand Protection

Affiliates ranking for 'unibet'

google.co.uk'unibet'

Page 24: Counter Brand Protection

We do our SEO

And it's fairly easy! • Brand links are easier than i.e. 'casino'• Online PR• Revisit sites already linking - ask for more ;-)• And all the typical SEO for an industry sector like ours! 

Page 25: Counter Brand Protection

Take that affiliates! 

Page 26: Counter Brand Protection

Option 1 - Affiliates Response

Parasitic

Page 27: Counter Brand Protection

Option 1 - Affiliates Response

Page 28: Counter Brand Protection

Option 1 - Affiliates Response

Page 29: Counter Brand Protection

Option 1 - Affiliates Response

Page 30: Counter Brand Protection

Option 1 - Affiliates Response

Page 31: Counter Brand Protection

Option 1 - Problem

• Parasitic SEO positions 3rd party sites easily• Just tag, add friends, add a couple of back links• Done!

Problem• Getting conversion is difficult at best

Page 32: Counter Brand Protection

Option 2 - Affiliates Response

Collaborative

Page 33: Counter Brand Protection

Option 2 - Collaborative

As is the human body, so is the cosmic bodyAs is the human mind, so is the cosmic mind.As is the microcosm, so is the macrocosm.As is the atom, so is the universe.                                                     -          The Upanishads.

Page 34: Counter Brand Protection

Atom

Page 35: Counter Brand Protection

Universe

Page 36: Counter Brand Protection

Collaboration is in our design

Page 37: Counter Brand Protection

Collaboration is in our design

Page 38: Counter Brand Protection

Quiz: Where is this?

Page 39: Counter Brand Protection

Answer: Tahrir Square, Cairo

Page 40: Counter Brand Protection

London Riots - Clean Up

Page 41: Counter Brand Protection

London Riots - Ladbrokes Looting

Page 42: Counter Brand Protection

Introducing....

#BAClink

Page 43: Counter Brand Protection

Format....

#BAClink {products...} {territories...}

Page 44: Counter Brand Protection

Example....

Page 45: Counter Brand Protection

Create a twitter list or follow...

@paulreilly/BAClink

Page 46: Counter Brand Protection

Create a twitter list or follow...

Reciprocate follows = DM

Page 47: Counter Brand Protection

Collaborate

Reciprocate Links

Page 48: Counter Brand Protection

Collaborate

Rank Higher

Page 49: Counter Brand Protection

Collaborate

Any Questions

Page 50: Counter Brand Protection

Brand Opportunity for Affiliates 

• Opportunity to rank for brand's name in natural search• Easy high converting traffic• Leverage the operators brand equity• Earn lifetime commissions 

Page 51: Counter Brand Protection

Brand Protection from operators

• Our most important phrases are Brand• Affiliates do rank all over 1st page

Page 52: Counter Brand Protection

Winner: Operator? 

We will win because:• Big budgets• SEO team already in place• Users already want to know about 'Brand X' • We can get the best content• Google really does like brands more ;-)

Page 53: Counter Brand Protection

Winner: Affiliate? 

We will win because:• We're agile• We can collabourate• Users really want choice and value • Google cannot distinguish between brands and affiliates