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Conversion Rate Optimization Tips on how to increase your CRO
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Conversion Rate Optimization pt 3 of 3

Apr 12, 2017

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Angie Tabone
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Page 1: Conversion Rate Optimization pt 3 of 3

Conversion Rate Optimization Tips on how to increase your CRO

Page 2: Conversion Rate Optimization pt 3 of 3

Tip #21:Where to Place Key Information

Put key information on the left side of the page

Studies have found that the left side of the website receives 69% of the viewing time

Visitors spent twice as much time looking at the left side then they did the right

Viewing time also increases at the very bottom of the page

Page 3: Conversion Rate Optimization pt 3 of 3

Tip #22:Have a Responsive Website

Responsive web designs are flexible liquid layouts that adapt to various screen sizes, resolutions, and devices

One site works on iPhones, Androids, iPads, or some other mobile device other than a desktop or laptop

With a conventional website design, what works for the desktop computer doesn’t necessary translate to mobile devices

Page 4: Conversion Rate Optimization pt 3 of 3

Tip #22:Have a Responsive Website

66% of Smartphone and Tablet users are frustrated with website load times

16% of mobile users say they will leave a website if it loads too slowly

48% of Google Smartphone users claim that if a site doesn’t load properly they feel that company doesn't want

their business85% of Adult users believe that a mobile website should

perform just as well as if not better than the desktop version

Compiled from authors at www.webaholic.co.in

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Tip #24:Give Up Freemium

Freemium is a marketing tactic rather than a business model

A method for getting users, a foot in the door, generating buzz or brand awareness

Works well for entering more price-sensitive markets or for disrupting competitors

Page 6: Conversion Rate Optimization pt 3 of 3

Tip #25:Improve or Add a Site

Search Aiding visitors in their navigation through your site is a good tactic for

increasing conversions

Up to 30% of e-commerce visitors will use an internal site search

Visitors who use site searches are also known to convert up to 5-6X more often than the average non-site search visitor

Page 7: Conversion Rate Optimization pt 3 of 3

Tip #26:Implement a Proactive Chat

Businesses have reported a 10% to 30% increase in conversion rates after adding a live chat

Introduce a chat in areas of your site where visitors may have questions or to the checkout process

All images from Google Images

Page 8: Conversion Rate Optimization pt 3 of 3

Tip #27:Tours, Demo, and Trials

Add a free demo or trial for a self service way to more sales

Buyers want to experience products before making a large purchase decision

Design the demo or trial for conversion

Page 9: Conversion Rate Optimization pt 3 of 3

Tip #28:Social Proof-

Social proof eases the minds of worried customers

Reviews and recommendations through social media are seen as unbiased and genuine

The number of fans, followers and mentions is proof of your popularity

All images from Google Images

Page 10: Conversion Rate Optimization pt 3 of 3

Tip #29:Social Logins-

They allow users to sign up for and log into your website, app, list or service through their social accounts

Social Logins also work for Shopping Carts

Allow customers to check out using their social profile- Simplifies the process

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Tip #30:Appeal to Emotions

Images can evoke certain emotions faster

Websites with a stronger emotional impact produced a greater intent to buy

However, too much interactivity and atmosphere can be overwhelming and hurt conversions

Page 12: Conversion Rate Optimization pt 3 of 3

Tip #31:Color Choice

Using the right color scheme will gain viewers’ attentions and make them feel comfortable

Color affects a region of our brain that eventually affects our thyroid glands

85% of the reason you purchased a specific product is due to color

Page 13: Conversion Rate Optimization pt 3 of 3

Tip #31:

All images from Google Images

Page 14: Conversion Rate Optimization pt 3 of 3

Things to Remember:

None of the tips are a sure way to increase conversion rates

CRO is a mixing pot

Research your customers

Learn about their visits, find out their objections, and work to overcome them

Page 15: Conversion Rate Optimization pt 3 of 3

Things to Remember:

What works for one company may not work for another

Bradley Spencer removed a security image from his site- CR increased by 400%

Device Magic replaced a video with an image slider- CR increased by 30%

Crazy Egg converted from a short landing page to a long one- CR increased by 30%

Page 16: Conversion Rate Optimization pt 3 of 3

Contact Us for the Full Presentation:

Mediacontact USA Inc.13575 58TH Street North #160

Clearwater, Fl. 33760

T: 727 538 4112E: [email protected]

www.mediacontactusa.com

Page 17: Conversion Rate Optimization pt 3 of 3

Work Cited1. "5 Reasons to Get Obsessed with Conversion Rate Optimization." Conversion Rate Experts. Implementra Limited, n.d. Web. 13 Jan. 2016.

<http://www.conversion-rate-experts.com/reasons-to-get-obsessed-with-cro/>.

2. "The Beginner’s Guide to Conversion Rate Optimization: Why Conversion Rate Optimization is Important." Qualaroo. Qualaroo, Inc., n.d. Web. 13 Jan. 2016. <https://qualaroo.com/beginners-guide-to-cro/why-conversion-rate-optimization-is-important/>.

3. Bharath, Sid. "6 Ways Social Proof Can Increase Conversions On Your Site." The Daily Egg. CRAZY EGG, INC., 30 Sept. 2014. Web. 13 Jan. 2016. <http://blog.crazyegg.com/2014/09/30/social-proof-can-increase-conversions/>.

4. Bharath, Sid. "How to Increase Conversion Rates By Introducing Urgency." The Daily Egg. CRAZY EGG, INC, 21 Aug. 2014. Web. 13 Jan. 2016. <http://blog.crazyegg.com/2014/08/21/drive-action-urgency/>.

5. Bischoff, Jennifer. "Free Trial Vs. Free Demo: Which Offer Will Maximize My Software Sales?" Software Buying Tips and Advice for Businesses: Capterra Blog. Capterra, 25 Apr. 2015. Web. 13 Jan. 2016. <http://blog.capterra.com/free-trial-vs-free-demo/>.

6. Bulygo, Zach. "100 Conversion Optimization Case Studies." Kissmetrics Blog. Kissmetrics, June 2013. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/100-conversion-optimization-case-studies/>.

7. Carter, Emily. "8 Ways To Tell If Your Website Needs To Be Updated." Business 2 Community. B2C Marketing Insider, 15 July 2015. Web. 13 Jan. 2016. <http://www.business2community.com/digital-marketing/8-ways-to-tell-if-your-website-needs-to-be-updated-01277443#0S2WTH4T9JauA5wD.97>.

8. Charlton, Graham. "15 ways ecommerce sites can use urgency to increase conversions."Econsultancy.com. Econsultancy.com Limited, 29 Oct. 2013. Web. 13 Jan. 2016. <https://econsultancy.com/blog/63680-15-ways-ecommerce-sites-can-use-urgency-to-increase-conversions/>.

9. Chawla, Smriti. "21 Conversion Rate Optimization Best Practices for Beginners." VWO Blog. Wingify, n.d. Web. 12 Jan. 2016. <https://vwo.com/blog/conversion-optimization-best-practices/>.

10. Chawla, Smriti. "Image Carousels – Why You Shouldn’t Use Them and How to Use Them the Right Way (If You Have To)." VWO Blog. Wingify, n.d. Web. 12 Jan. 2016. <https://vwo.com/blog/image-slider-alternatives/>.

11. Chazal, Aurelie. "How To Increase Conversion Rate Using Live Chat." CustomerICare. N.p., 16 July 2015. Web. 13 Jan. 2016. <https://customericare.com/how-to-increase-conversion-rate-using-live-chat/>.

12. Chopra, Paras. "A/B Test Case Study: How Two Magical Words Increased Conversion Rate by 28%." VWO Blog. Wingify, n.d. Web. 12 Jan. 2016. <https://vwo.com/blog/ab-test-case-study-how-two-magical-words-increased-conversion-rate-by-28/>.

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Work Cited1. Ciotti, Gregory. "7 Things You MUST Understand When Leveraging Social Proof in Your Marketing Efforts." Kissmetrics Blog.

Kissmetrics, Jan. 2013. Web. 13 Jan. 2016. <blog.kissmetrics.com/social-proof-factors-2>.2. Cole, Neal. "12 Cross-Browser Testing Tools To Improve User Experience & Increase Conversion." Digital Marketing Optimization - Neal Cole.

Conversion Uplift, 18 May 2015. Web. 13 Jan. 2016. <http://conversion-uplift.co.uk/post/119268659542/cross-browser-testing-tools>.3. Crowther, David. "5 Landing Page Tweaks That Will Really Boost Your Conversion Rates."Start Converting More Customers And Make More

Revenue, Without Increasing Your Advertising Spend. N.p., n.d. Web. 13 Jan. 2016. <http://www.davidcrowther.com/blog/5-landing-page-tweaks-to-boost-conversion-rates/>.

4. Dean, Brian. "Conversion Rate Optimization Techniques: The Complete List." Backlinko. Backlinko LLC, 25 Sept. 2015. Web. 12 Jan. 2016. <http://backlinko.com/conversion-rate-optimization>.

5. Dean, Marie. "Why Choosing the Right Trust Seal Increases Conversion." The Daily Egg. CRAZY EGG, INC., 22 Aug. 2014. Web. 13 Jan. 2016. <http://blog.crazyegg.com/2014/08/22/trust-seal-ecommerce/>.

6. Hagans, Andy. "5 Trust Badges That Can Increase Your Conversion Rate." MonetizePros. MonetizePros, 21 Jan. 2014. Web. 13 Jan. 2016. <http://monetizepros.com/ecommerce/5-trust-badges-that-can-increase-your-conversion-rate/>.

7. Hill, Brandon. "Is Your Web Design Harming Your Conversion Rate?" Mad Science Department. Advia Internet, 3 Dec. 2013. Web. 12 Jan. 2016. <http://www.adviainternet.com/blog/web-design-harming-conversion-rate/>.

8. Holst, Christian. "Which Site Seal Do People Trust the Most? (2013 Survey Results)." Baymard Institute. Baymard Institute, 22 Jan. 2013. Web. 13 Jan. 2016. <http://baymard.com/blog/site-seal-trust>.

9. Jacob, Sherice. "Size Matters: The Long and Short of Conversion Marketing." Unbounce. Unbounce, 2 May 2014. Web. 13 Jan. 2016. <http://unbounce.com/conversion-rate-optimization/long-vs-short-conversion-marketing/>.

10. Jacob, Sherice. "Speed Is A Killer – Why Decreasing Page Load Time Can Drastically Increase Conversions." Kissmetrics. Kissmetrics, May 2011. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/speed-is-a-killer/>.

11. JOHN, JONATHAN. "How to Use Urgency to Hack Your Conversion Rate." OptinMonster. Retyp, LLC, 7 Oct. 2015. Web. 13 Jan. 2016. <http://optinmonster.com/how-to-use-urgency-to-hack-your-conversion-rate/>.

12. Khundmiri, Mustafa. "7 Tips to Boost Your Site’s Conversion Rate Using Images." Kissmetrics Blog. Kissmetrics, Mar. 2012. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/boost-conversions-using-images/>.

13. Laja, Peep. "11 Low-Hanging Fruits for Increasing Website Speed (and Conversions)." User Experience & Persuasive Design. ConversionXL, n.d. Web. 13 Jan. 2016. <http://conversionxl.com/11-low-hanging-fruits-for-increasing-website-speed-and-conversions/>.

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Work Cited1. Laja, Peep. "13 Ways to Increase Your Conversion Rate Right Now." ConversionXL. ConversionXL, n.d. Web. 12 Jan. 2016.

<http://conversionxl.com/ways-to-increase-your-conversion-rate-right-now/>.2. Laja, Peep. "How to Use Video to Increase Conversions." ConversionXL. ConversionXL, June 2013. Web. 13 Jan. 2016.

<http://conversionxl.com/how-to-use-video-to-increase-conversions/>.3. Low, Jerry. "Case Studies: 20 Ways to Boost Website Conversion Rates." Web Hosting Secret Revealed (WHSR). Web Hosting Secret Revealed

(WHSR), 22 Oct. 2013. Web. 13 Jan. 2016. <http://www.webhostingsecretrevealed.net/blog/inbound-marketing/boost-conversion-rates/>.4. Maxly. "5 Ways to Speed Up Your Slow-Loading Web Pages -." CONVERSION OPTIMIZATION. Alliance Marketing Partners, Inc, n.d. Web.

13 Jan. 2016. <http://blog.maxly.com/5-ways-to-speed-up-your-slow-loading-web-pages/>.5. McCraw, Austin. "This Just Tested: Stock Images or Real People?" MarketingExperiments Blog: Research-driven Optimization, Testing, and

Marketing Ideas. MarketingExperiments, 8 Apr. 2011. Web. 12 Jan. 2016. <http://www.marketingexperiments.com/blog/general/stock-images-tested.html>.

6. Murphy, Lincoln. "3 Secrets of High-Converting SaaS Free Trials." SaaS Growth Strategies. N.p., n.d. Web. 13 Jan. 2016. <http://sixteenventures.com/effective-free-trials>.

7. Murphy, Lincoln. "Classical Freemium Doesn’t Exist At Scale." SaaS Growth Strategies. SaaS Growth Strategies, Mar. 2012. Web. 13 Jan. 2016. <http://sixteenventures.com/classical-freemium-doesnt-exist-at-scale>.

8. Narine, Shari. "How Social Login Boosts Conversion Rates." LoginRadius. LoginRadius Inc., n.d. Web. 13 Jan. 2016. <http://blog.loginradius.com/2014/09/social-login-conversion/>.

9. Patel, Neil. "How Long Should Your Landing Page Be?" Quick Sprout. Quick Sprout, LL, 18 Nov. 2013. Web. 13 Jan. 2016. <http://www.quicksprout.com/2013/11/18/how-long-should-your-landing-page-be/>.

10. Patel, Neil. "How to Increase Your Conversion Rate With Social Media." Social Media Examiner. Social Media Examiner, 13 Oct. 2014. Web. 13 Jan. 2016. <http://www.socialmediaexaminer.com/increase-conversion-rate-with-social-media/>.

11. Rams, Damian. "Short Vs Long Landing Page Copy – an Age-old Question Answered!"Mavenec Insights Blog. MAVENEC, 5 Aug. 2015. Web. 13 Jan. 2016. <http://www.mavenec.com/blog/landing-page-short-long-copy-optimal-length/>.

12. Saha, Sourav. "Does Responsive Web Design Convert Better?" Business 2 Community. B2C Marketing Insider, 28 Aug. 2014. Web. 13 Jan. 2016. <http://www.business2community.com/seo/responsive-web-design-convert-better-0990151#WEhf3TSAqWVLmimW.97>.

13. Saha, Sourav. "Does Responsive Web Design Convert Better?" Webaholic. Webaholic, n.d. Web. 13 Jan. 2016. <https://www.webaholic.co.in/blog/does-responsive-web-design-convert-better/>.

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Work Cited1. "Seven Useful Web Development Tips & Tools for Cross-Compatibility." TechArk Solutions. TechArk Solutions, n.d. Web. 13 Jan. 2016.

<http://www.gotechark.com/seven-useful-web-development-tips-tools-cross-compatibility/>.

2. Siwicki, Bill. "Mobile Shoppers Convert 160% More Often on Sites Optimized for Smartphones." Internet Retailer. Vertical Web Media, 1 Oct. 2014. Web. 13 Jan. 2016. <https://www.internetretailer.com/2014/10/01/mobile-shoppers-convert-160-more-often-optimized-sites>.

3. Smith, Jeremy. "A Full Conversion Analysis of the Word “Free”." JeremySaid. JeremySaid, 23 July 2015. Web. 13 Jan. 2016. <http://www.jeremysaid.com/conversion-analysis-of-the-word-free/>.

4. Smith, Jeremy. "How to Use the Psychology of Color to Increase Website Conversions."Kissmetrics Blog. Kissmetrics, Apr. 2014. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/psychology-of-color-and-conversions/>.

5. Sonberg, Jaan M. "19 Things We Can Learn From Numerous Heatmap Tests." ConversionXL. ConversionXL, n.d. Web. 13 Jan. 2016. <http://conversionxl.com/19-things-we-can-learn-from-numerous-heatmap-tests/>.

6. Walker, Tommy. "Convert More Visitors By Improving Your Internal Site Search." eCommerce Resources. ConversionXL, Aug. 2014. Web. 13 Jan. 2016. <http://conversionxl.com/convert-visitors-improving-internal-site-search/>.

7. Walker, Tommy. "Is Emotion Necessary To Make More Sales?" ConversionXL. ConversionXL, Dec. 2013. Web. 13 Jan. 2016. <http://conversionxl.com/is-emotion-necessary-to-make-more-sales>.

8. Wiebe, Joanna. "Make Your Phone Number Big and Put It in Your Header to Increase Trust."Copy Hackers. Copy Hackers, Nov. 2011. Web. 13 Jan. 2016. <https://copyhackers.com/2011/11/place-your-phone-number-prominently-to-increase-trust/>.

9. Work, Sean. "How Loading Time Affects Your Bottom Line." Kissmetrics. Kissmetrics, Apr. 2011. Web. 13 Jan. 2016. <https://blog.kissmetrics.com/loading-time/>.