Content Wrangling: Applying Content Strategy & Information Architecture Aaron E. Silvers & Megan Bowe, MakingBetter - Chicago | Philadelphia DevLearn 2014 Las Vegas, NV Thursday, October 30, 2014 USE THE TWITTERS!!!!! @aaronesilvers @meganbowe #devlearn
30
Embed
Content Wrangling: Applying Content Strategy & Information Architecture
Everything a learning organization does has workflows —including content strategy. To achieve those strategic goals, realizing content strategy requires two workflows to (a) establish a baseline on what content you have, and (b) how to improve its use to humans, based on a LEAN approach to learning as a way of doing hypothesis-based design and continuous improvement of the content and the delivery mechanisms for it.
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Content Wrangling:Applying Content Strategy
& Information Architecture Aaron E. Silvers & Megan Bowe,
MakingBetter - Chicago | Philadelphia
DevLearn 2014 Las Vegas, NV
Thursday, October 30, 2014
USE THE TWITTERS!!!!!
@aaronesilvers @meganbowe
#devlearn
“ - The Hunt for Red October
“What's his plan?”
“His plan?”
“Russians don't take a dump, son, without
a plan.”One does not simply
walk into Content
Strategy…
Content WranglingCase Studies
When the pain of not having a content strategy is greater than the pain of putting one it together — organizations embrace it. It’s a sign of maturity.
Startup for Teacher Education
NGO for Relief Services
NGO for Public Health
NGO forPublic Health
The conversation started with… “We need to update our Blended Learning offering — and the curriculum behind it.”
Digging in required…
• Inventorying the existing content
• Identifying stakeholders for the content to be managed
• Defining use cases for how the content would be used in the new system
• Performing a content audit.Photo by kohane - http://flic.kr/p/cDcWxE
NGO forRelief Services
The conversation started with… “We need a strategy for people around the world to use our content to develop each other.”
Digging in required…
• Performing a content audit
• Researching the tagging, or taxonomy, used by the audiences
• Architecting how different groups accessed information
• Breaking down large content items into smaller, more digestible pieces.
Photo by Official U.S. Air Force - http://flic.kr/p/hDWU94
Startup for Teacher Education
The conversation started with… “We need to move all our content out of our LMS and into a CMS.”
Digging in required…
• Performing a content audit
• Defining the tagging, or taxonomy, used by the audience
• Reimagining how different stakeholders with different needs navigated the content.
Photo by hans s - http://flic.kr/p/TuwUY
Content Wrangling
Management loves them
some “strategy.” How
applicable are the strategies
in your organization to your
“work?”
Approach
Where does your strategy take you?
Strategy is designed to
achieve to achieve
something. It provides a
point on the horizon and an
idea about how to get there.
Who Does What?Improve Content to be More
Useful & Usable
Improve the Performance of Employees
Demonstrate the Value Contributed to the
Organization
Strengthen/Accelerate the Organization’s
Capacity
Instructional
Designers
Learning & Development Leaders
Vendors
It’s not always this. @mkngbttr, we tend to work on goals like these.
…and How?
Define Engagements That Matter & Interactions to
Gauge Them.
Inform the Organization with the Insights
Needed.
Help the Organization Do This Better, Faster,
Cheaper.
Instructional
Designers
Learning & Development Leaders
Vendors
Again, not always how even the previous goals get accomplished. @mkngbttr, working with xAPI, we tend to deliver on these value propositions.
Content Wrangling
Workflows are actionable, flexible and contextual. Everything a learning organization does has workflows — INCLUDING CONTENT STRATEGY.