Core Control Showcase SAM in Virtual & Cloud Environments Martin Prendergast and Mark Toshack
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Core Control ShowcaseSAM in Virtual & Cloud Environments
Martin Prendergast and Mark Toshack
Core Control
• Feature rich solution to optimise licensing
• Advanced Business Analytics via dashboards and reports
• Easily integrates with all data sources across the environment
• An integral part of end to end service management
• Manages complexity in all types of licensing
• Built by market leading SAM and technology experts
• Can be supported by services
• Provides advanced and bespoke dashboards and reporting • Provides analytics, scenario modeling and decision support, in
order to derive maximum value from applications • Provides a single source of information for managing application
performance• Core Control provides an extensible framework which allows for
easy adoption of:• Additional vendors• Ever-changing business units• License optimisation – not just ‘what do we have’, but ‘ how do we manage it better’• Changes in the means of delivering / consuming IT, eg Hybrid Cloud
• Recognize that there are a number of elements to SAM – technology, commercial and operational:
• Core Control delivers the understanding of how software is deployed, licensed and
used.
Feature Rich
Feature Rich
Before
Model different scenarios to mitigate risk, improve compliance or reduce cost
After
Business Analytics
Intelligent Dashboards Downloadable reports
Trend Analysis Scheduled, automatic distribution reports
Scenario Modelling Detailed data views & exports
Drill-down data views Ability to view data at any level / granularity
Integrates with all data sources
Integral part of end to end service management
Why is SAM Complex to Manage?Area Complexity (include financials) Solution
Virtualisation Varying contractual termsNo Industry standardFor example:
• IBM Full/Sub Capacity• Oracle Hard/Soft Partitioning• Microsoft SQL Server Virtualisation• SAP CPU licensing
Complicated by cross vendor competition
Clarity of vendor’s termsDefine and use precise dataCore Control
User Licensing Many different styles of user licencesDetails of users often “hidden”Discovery tools typically do not retrieve user detailsSpecific scripts and commands neededAssumption that an account = user
Clarity of vendor’s termsDefine and use precise dataCore Control
Other Metrics Many other types of licence metricFrequently not reconcilable with standard discovery data
Maximise standard dataAdapt/bespoke methodsCore Control
IT Support Renewals
Software estate needs to be fully understoodReconcile with operational reality vs financial prudence
Combine ELP’s with operational intelligenceCore Control
In-bound Vendor Audit Management
Common & different approaches ranging from friendly to very aggressive
Develop robust processes and ownershipDraw on Concorde’s experience
Manage ComplexityTick-box metric type and processor management.
Compare historic reconciliations, track progress against objectives and projects.
Manage Complexity
Built by leading SAM and technology experts
Team assembled are experts in their field
SAM Platform
DataManagement
LicenceManagement
Vendor Management
Pro
cess
& G
over
nanc
e F
ram
ewor
k
Vendor Management• Licensing optimisation• Pro-active compliance risk mitigation/ audit support• Vendor negotiation support• Vendor contract optimisation• IT / business strategy support• SAM process design and implementation
Licence Management• License entitlement processing & uploading • Initial optimised license position per vendor• Software license balance report & recommendations• Repeatable license reporting• Repeatable service level reporting
Data Management • Inventory data collection from 3rd parties & validation• Inventory accuracy testing• Management of unrecognised software• On-going inventory and entitlement management
Core Control SAM Platform• Client Connectors• Advanced Vendor Metrics• Business Analytics• Bespoke Reporting • Core Discovery
Supported by Services
Why Core Control? • Manage Change - There is a huge amount of change in the way that
technology is delivered (Hybrid IT) presenting challenges to the way software is commercial accessed.
• Manage Audits - Major Vendors are increasingly looking for untapped revenue in customer accounts and compliance is ‘low hanging fruit’.
• Manage Costs – Embracing technology change without understanding the commercial implications of new software is likely to lead to be overspending and reactive to Vendor demands in future.
• Manage Vendors – Being proactive can very quickly reduce risk and spend on current software contracts, plan for future change from a position of knowledge, secure better agreements with Vendors and monitor on-going supplier performance in the world of Hybrid IT to continue to manage costs and monitor the Vendor’s performance.
• Single view of the truth
An era of change is upon us – one that makes software & infrastructure easy
to provision and access– and organisations must adapt their
approach to SAM to stay in control and maximise value
SAM In Virtualised and Cloud Environments
The New Era Promises
New outcomes: Ways to deliver efficiency with reduced costs
New decision makers: From technocrats, to business people and employees
New delivery models: From dependency on legacy & fixed infrastructure, to Cloud, Social and Mobile
New partnerships: From the Mega-Vendors to agile ecosystems with ‘best of breed’ partners
Cloud - IaaS, PaaS, SaaS (Everything-as-a-Service) Virtualisation BYOD Intelligent Devices Legacy Modernisation New Licensing Models
Subscription Business benefits Actual Usage
Increased Vendor Audits 63% Companies audited once
in last 12 months
New Era Means New Challenges…
14/04/2023 16
• Transformational Technology
• Governance - Compliance
• Reduced Costs
• Controlled Budgets
• Better Vendor Management
The Business Wants…
Technology Partner
Solution Partner
Software Company
Value added Reseller
Implementer
Customer
The Changing Dynamics - Traditional
18
Audit
Plan Acquire Deploy Manage Retire
Traditional Software Approach
• IT Centric
• Large Migration Projects
• Cyclical Upgrades
• Limited Choice
• Protracted negotiations
• Infrastructure Heavy
• Bespoke Deployment & Configuration
• What the business wants not what the user wants
• Request Management
• Contracts managed through VARs
• SAM had time to react
• Redeployment
• Limited cost reduction during contract period
• No ‘true down’
The Changing Dynamics – New Era
TelcoVendor
IaaSVendor
SaaS Vendor
Service Vendor
Customer
PaaSVendor
The New Era
• What delivery models best support the business objectives?
• Consider the data as well as the application
• More choice
• New Commercial models
• Beware hidden & set up costs
• Governance
• Internal App Store?
• Can use existing licences?
• Little or no configuration
• Beware ‘Shelfware as a Service’
• How is the vendor performing?
• SLAs / KPIs
• What are you consuming?
• What is being provisioned?
• SAM needs greater agility
• Mechanism to get out
• Returning your data
• Adjusted charges
Plan Acquire Deploy Manage Retire
Private infrastructure and operations
Private infrastructure and operations
Shared infrastructure and operations
Private infrastructure and shared operations
Supplier control,
ownership, responsibility
Customer control, ownership,
responsibility
Scheduled, physical, manual
On-demand, virtual, automated
IT
hybrid cloud
public cloud
hybrid hosting
out- sourcing
hybrid opera-tions
legacy IT
hybrid archi-
tecture
private cloud
The New Reality
*Bilderbeek Consulting, 2011
The New SAM Reality
Virt
ualis
ation
Manage Audits
Ensure Compliance
Reduce commercial risk
Harvest Unused Licences
Support Migration
Good Governance
Control Contracts
Monitor Vendors
Reduce Cost through clear analysis
Plan for the future, and…
still deliver traditional SAM
SAM
hybrid cloud
public cloud
hybrid hosting
out- sourcing
hybrid opera-tions
legacy IT
hybrid archi-
tecture
private cloud
SaaS, PaaS, IaaSBYOD
Licence MobilityMobile Devices
Thank you
Questions?
www.concordesolutions.com
Concorde – delivering intelligent solutions for managing software assets across Hybrid IT
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