ITAM Tools Day, November 2015 - Concorde

About  Concorde  

▶  We  simplify  the  complexity  of  So1ware  Asset  Management  in  a  Hybrid  IT  landscape  

▶  Our  powerful  SAM  pla@orm  Core  Control  is  built  on  unrivalled  knowledge  of  Vendor  licensing  regimes,  and  the  experience  of  delivering  excellent  results  to  over  300  customers  worldwide  ▶  Over  90  complex  vendor-­‐specific  metrics  

▶  Comprehensive  analyKcs  the  board  can  understand  

▶  Deep  integraKon  with  ITSM  

▶  Unique  scenario  modelling  for  technology  transformaKon  

▶  Underpinned  by  world-­‐class  knowledge  services  to  manage  inputs,  opKmise  outputs  and  shorten  your  Kme  to  success  

Our  Experience  

Traversing  the  6  stages:  a  real  world  example  A  Global  Financial  Ins.tu.on,  Headquartered  in  the  US      

Customer  Requirements  

Cross  pla1orm  discovery  

Iden7fica7on  of  So;ware  

 Remedia7on  

intel  and  risk  mgmt  

Usage  monitoring  

ITSM  Integra7on  &  Scenario  Modelling  

Root  Cause  Analysis  

Cloud  Apps  

API  

3rd  Party  Systems  

ReporCng  Stakeholders   ü  Detailed  Hardware  Inventory  

ü  Virtual  RelaKonships  ü  Installed  &  Cloud  App  Metering  ü  Oracle  &  MS  SQL  Database  Details  

Virtual  Assets  

Physical  Assets  

1.  Visibility  

2.  IdenCficaCon  

So:ware  Recogni.on  Product  Use  Rights  

Contract  &  En.tlement  Mapping  

License  Models  

Core  Control  So:ware  Library  

8,500  Servers    

6,000  Desktops    

500  Dis.nct  Server  Apps    

325  Dis.nct  Desktop  Apps  

Process  Support  

2.  IdenCficaCon  –  Financial  InsCtute  SoluCon  

Inputs   Solu.on   Outputs  

Procurement  

Discovery  

Data  Source  

Hardware  Catalogue  

En7tlement,  Contracts  and  So;ware  

TADDM  

Core  Discovery  

Blazent  

BDNA  

Core  Control  

Service  Now                              

AMDB  

CMDB  

HW  Product  Release  Catalogue  

Complete  SAM    License  &  Contract  

Management  

TADZ  

Change  Mgmt  Incident  Mgmt  Problem  Mgmt  Capacity  Mgmt  

Availability  Mgmt  DR  Mgmt  

Tech  Risk  Mgmt  Financial  Mgmt  

3.  Risk  –  Customer  objecCves  

▶  To  Reduce  the  likelihood  &  impact  of  audits,  minimise  unbudgeted  true-­‐ups    

▶  To  gain  access  to  detailed  risk  analysis  data  that  was  easy  to  understand  and  act  upon    

▶  To  set  up  pro-­‐ac.ve  aler.ng  and  priori.sa.on:  ensuring  the  customer  was  aware  of  issues  before  they  happen    

▶  To  ensure  they  could  easily  understand  the  cause  of  issues  when  they  did  occur  and  get  recommenda.ons  for  remedia.on  ac.ons  

4.  Efficiency    

▶  QuesKons  the  client  wanted  to  answer:  ▶  Are  we  using  what  we  paid  for?  

▶  Can  we  opKmise  our  estate  using  suites  and  bundles?  

▶  During  request  workflow,  can  cheaper  alternaKves  be  idenKfied  from  the  so1ware  catalogue?  

▶  Are  we  paying  industry  standard  rates?  

▶  Is  there  any  spending  efficiency  to  be  leverage  by  changing  our  buying  habits?  

▶  Core  Control  addresses  all  of  these  challenges  

5.  Agility  –  customer  objecCves  

▶  To  be  able  to  model  technology  change  within  the  pla@orm  and  understand  the  implicaKons  prior  to  commitment    

▶  Easily  compare  current  vs  future  states  to  aid  decision  making  

▶  Track  changes  within  the  pla@orm  as  a  “project”    

▶  Report  out  to  ITSM  tools  

5.  Agility  &  ITSM  IntegraCon  

6.  CSI  

▶  The  customer  needs  to  understand  why  things  go  wrong  when  they  do  

▶  The  customer  is  managing  mul.ple  complex  data  sources.  The  pla\orm  needs  to  measure  the  quality  of  the  data  and  aid  the  customer  in  ensuring  the  data  is  right    

▶  Performance  Dashboards  need  to  be  readily  available  for  key  stakeholders  throughout  the  business  

The  Concorde  Value  ProposiCon  

▶  We  remove  the  risk  of  unplanned  costs  and  help  save  you  money  ▶  We  provide  greater  understanding  of  desktop,  data  centre  and  cloud  

usage    

▶  We  give  you  access  to  a  powerful  SAM  plaSorm  that  allows  you  to  manage  complex  environments  

▶  We  give  you  unprecedented  insight  and  analyCcs  into  your  so1ware  estate,  that  integrates  deeper  than  any  other  tool  into  ITSM  

▶  We  help  you  manage  the  complexity  of  cloud  vendors  

▶  We  help  you  model  and  manage  the  migraCon  to  transformaCve  technology  that  your  business  and  your  people  need    

Thank  You  &  Our  Offers  to  You  

▶  SEE  FOR  YOURSELF  -­‐  TEST  DRIVE  CORE  CONTROL  ▶  Get  under  the  bonnet  of  our  pla@orm  

▶  FREE  SAM  WORKSHOP        

▶  Audit  Defence  &  SAM  GAP  Analysis  

▶  November  30th  –  London  -­‐  Audit  Defence  &  SAM  Process    

▶  FREE  SAM  GAP  ANALYSIS    

▶  Benchmark  your  organisaKon  

▶  IdenKfy  immediate  points  for  improvement  

Email:    [email protected]