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Comprehensive, Customized, and Care-Drive harmacy services that bring new value to your Organizatio
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Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

Apr 01, 2015

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Adam Waterhouse
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Page 1: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

Comprehensive, Customized, and Care-DrivenPharmacy services that bring new value to your Organization

Page 2: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

Help your Organziation control costs and increase satisfaction with the innovative

ConciergeRx family of plans.

ConciergeRx is an all-inclusive pharmacy services provider and third party administrator with a philosophy that attracts organizations looking for value, savings and transparency that other PBM’s can not offer.

Our assortment of products, plans, and services offer customizable programs that will optimize your organizations financial performance and invoke extraordinary health results.

Our relationships in the health care industry allow us superior clinical experience and access to innovations in drug therapy management.

Help your Organziation control costs and increase satisfaction with the innovative

ConciergeRx family of plans.

ConciergeRx is an all-inclusive pharmacy services provider and third party administrator with a philosophy that attracts organizations looking for value, savings and transparency that other PBM’s can not offer.

Our assortment of products, plans, and services offer customizable programs that will optimize your organizations financial performance and invoke extraordinary health results.

Our relationships in the health care industry allow us superior clinical experience and access to innovations in drug therapy management.

Complete Pharmacy Care

A plan that makes sense for your organization.

The programs ConciergeRx uses

have been designed to improve

health outcomes and minimize

spending on prescription

medications. ConciergeRx

provides the transparent,

customer friendly pharmacy

benefit management and mail

order services your organization

would expect from a PBM.

Complete Pharmacy Care

A plan that makes sense for your organization.

The programs ConciergeRx uses

have been designed to improve

health outcomes and minimize

spending on prescription

medications. ConciergeRx

provides the transparent,

customer friendly pharmacy

benefit management and mail

order services your organization

would expect from a PBM.

The name ConciergeRx is defined

as exceeding expectations in

specialty pharmacy services and

medication therapy management

programs that have been created

to improve the health of members

who account for an excessively

high share of your organizations

medical and pharmacy expenses.

We will collaborate with you to

offer programs created to provide

exceptional benefits to your

members, whether they need just

one service or a custom solution

blending many different services.

Page 3: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

ConciergeRx surpasses all other PBM services by implementing programs that minimize costs and improve the health of members with difficult, multifaceted conditions.

ConciergeRxPharmacy Benefit Solutions

ConciergeRxPharmacy Benefit Solutions

Pharmacy Benefit Services

Many people see PBM’s as a necessary evil,

but ConciergeRx’s transparent and customer

satisfaction driven business philosophy is

guaranteed to change their opinion.

ConciergeRx was created by health insurance agents looking for a solution to their members growing healthcare costs. These agents could see the outrageous mark-ups PBM’s were charging for drugs and decided to solve the problem. They did this by creating their own PBM and offering stand alone prescription benefits. The creation of ConciergeRx has saved our members an astronomical amount of money. But more importantly it has enabled them to continue offering healthcare benefits even with the rising costs.

ConciergeRx saw such amazing results and knew others would benefit from the lowest cost business model and commitment to member services.

ConciergeRx’s services include a nationwide pharmacy network, state- of-the-art claims processing, and the ability to create and apply a wide range of other pharmacy programs to provide hands-on, care based optimization unmatched by any other PBM. On top of the clinical expertise we are able to offer, we also provide a 24/7 helpline and a personal group representative so you speak with the same person every time. Now that’s concierge service!

Page 4: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

ConciergeRx is Transparent and always Accountable

• Our revenue always comes from a flat fee. Either a per member per month fee or a per claim fee.

• We never charge a plan more for a prescription than we pay a pharmacy to fill it.

• We do not profit from increased drug utilization.

• The total drug benefit cost is lower as a result.

We will win your trust and maintain it year after year with our unique, measurable optimization process, the ConciergeRx Assessment Program, and our top of the line customer service.

ConciergeRx Assessment Program

ConciergeRx has a unique method of engaging you and uncovering your unmet needs. The ConciergeRx Assessment Program analyzes an organizations existing program and pinpoints the savings opportunities. By applying a proven methodology to the last 90 days of actual prescription claims data, we will show your organization very specifically what ConciergeRx can do for it. We will identify any gaps in the current pharmacy benefit program and systematically apply our drug utilization and therapy management programs to reduce costs and improve the health of members, which saves the organization even more. This analysis is free of charge. And the results will most certainly surprise you and your co-workers.

Mail Service PharmacyConciergeRx’s mail service offers a convenient way for plan members to receive

their maintenance medications on a regular basis. Our state-of-the-art mail service facility will ship up to 90-day quantities to a member’s home or any other

location they would like, within two to four days in most states. Orders are shipped at no extra charge and arrive in unmarked, tamper-resistant packaging.

Our pharmacists work closely with the patient’s care providers, screening prescriptions for possible allergies, interactions or other potential problems. Your

members will have quick access to our service representatives as well as pharmacists for medication counseling.

Page 5: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

Specialty Pharmacy Services

ConciergeRx’s Specialty Pharmacy Services,

powered through our partner, helps control the

cost of the most expensive category of

prescription drugs. Our partner provides service

nationally, across all medical specialties, with

particular expertise in complex diseases. Our

partner maintains strong ties to the University of

Minnesota Medical Center- one of the country’s

preeminent clinical and medical research

organizations- enabling our program to keep up to

date with emerging treatments.

We are able to offer extensive clinical

management programs for more than a dozen of

the most difficult-to-manage conditions, with

documented savings and measurable clinical

outcomes for each. These conditions include

HIV/AIDS, transplant, cystic fibrosis, hemophilia

and metabolic disorders requiring enzyme

replacement. More information about these

programs- including a set of remarkable case

studies- is available upon request.

What’s different about ConciergeRx’s Specialty Pharmacy

Programs?

• Medical center affiliation

• Clinically based therapy management programs

• Prospective, disease-state-specific approach

• Customer- centric service

• Reporting capabilities

• Pricing

• Product availability

• Customer service and satisfaction

Medication Therapy Management

ConciergeRx’s Medication Therapy Management (MTM) programs help members with chronic conditions get the best results from their medications, bringing down overall health care costs by guaranteeing the appropriate use of a member’s medications and reducing the need for physician visits, emergency room visits, and hospitalization.

Our MTM services are accessible throughout the whole United States using a virtual or in-person model for pharmacist- member consultations. A specially trained pharmacist becomes a critical part of each member’s clinical care team. The pharmacist, physician and member work together to help the member understand his or her drug therapy, identify drug-related problems, remove barriers to compliance, prevent interactions and optimize treatment.

Your facility can expect concrete, ongoing results. Patient centered pharmaceutical care services can provide a 3-to-1 or better return on investment. The graph “Before and After MTM” on the following page illustrates the cost- effectiveness of this approach.

Our experience with MTM services show dramatic improvement in the number of members reaching health goals by participation. Which in turn saves your facilities even more!

ConciergeRxCare Solutions

Page 6: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

$0 $2,000 $4,000 $6,000 $8,000

$10,000 $12,000 $14,000

Before and After MTMAverage Heath Care Costs Per Member

1 Year before MTM 1Year after MTM

Improving patient health by using MTM consultation programs creates savings by resulting in a decline in the number of physician visits, emergency room visits, and inpatient hospital stays. This equals savings for your organization!

ConciergeRx: True Value, Working Solutions, and The Best Service.

ConciergeRx is a true customer service based, best value PBM looking to create savings and better health outcomes for your organization. We strive to provide the best services in the United States and always put our members first. We work with you to bring solutions and cost savings enabling you to continue providing the benefits needed for your members.

Our employees are well trained and the best in the industry. They understand that member satisfaction and appreciation is our top priority and make sure to give you 100% every time.

Page 7: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

We look forward to analyzing your current drug spend and working with you to create significant cost savings and improved health outcomes. ConciergeRx is here to help improve the overall health of your members while implementing new cost reducing innovations to your organization.

Connect with ConciergeRx. And help your organization come out ahead.To learn more about ConciergeRx, call 1-517-925-5200, or email [email protected]

Page 8: Comprehensive, Customized, and Care-Driven Pharmacy services that bring new value to your Organization.

ConciergeRxCorrections

2869 Jolly RdOkemos, MI 48864

517-925-5200517-599-7715 2013 ConciergeRx powered by ClearScript, a

service mark of Fairview Pharmacy Services LLC