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CHAPTER- I
1. JOB SATISFACTION OVERVIEW
1.1 INTRODUCTION
It is set of favourable and unfavourable feeling with which the employees views of their
work. Job satisfaction is the feelings of relative pleasure are pain it is typically refers to the
attitudes of a single employee.
Job satisfaction is one part of satisfaction. The nature of ones environment of job
influences ones feelings on the job. Since a job is important part of life, job satisfaction
influences one general life satisfaction.
IMPORTANCE OF JOB SATISFACTION IN AN ORGANIZATION
Job satisfaction has some relation with the mental health of a people. Both scientific
study and casual observation is important for psychological adjustments and happy
living of individual.
A higher job satisfaction reduces labor turnover and absenteeism, a serious
consequences of job satisfaction can be the employee turn over
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VARIABLES OF JOB SATISFACTION
GENERAL WORKING CONDITIONS
Hours worked each week
Flexibility in scheduling
Location of work
Amount of paid vacation time/sick leave offered
PAY AND PROMOTION POTENTIAL
Salary
Opportunities for Promotion
Benefits (Health insurance, life insurance, etc.)
Job Security
Recognition for work accomplished
WORK RELATIONSHIPS
Relationships with your co-workers
Relationship(s) with your supervisor(s)
Relationships with your subordinates (if applicable)
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1.2 INDUSTRY PROFILE
INDIAN TEXTILE INDUSTRY
The Textile Sector in India ranks next only to Agriculture. It accounts
for 20 per cent of the country's industrial output and 30% of the foreign exchange earnings.
About 16 per cent of the country's work force is employed in this sector. But presently, the
Indian textile industry stands at the cross-roads. It is facing challenges and exciting opportunities
at the same time, following a focus thrust on this sector in the planning process, economic
liberalization and globalization of trade. It can either flourish or perish.
Man-Made Fiber
Till the early seventies, the Indian man-made fiber textile industry was minuscule. Fiber
flexibility introduced by the Government's Textile Policy of 1985 has, however, helped man-
made fibers to grow rapidly in the last two decades. Falling input prices and ease of maintenance
have popularized man-made and blended fabrics among the common masses. They are also
increasingly being used in industrial applications. India's man-made textile industry is capable of
expansion in terms of raw material base and yarn and fabric conversion facilities. Today, it
accounts for almost 32 per cent of the fibre/yarn base. Given the Indian advantages of lower
production costs, dominance of medium-sized units capable of catering to a small lot and volume
orders, large domestic consumption which could neutralize adverse effects of overseas demand
fluctuations and decline in production in the developed countries, the Indian synthetic textile
producers have an edge. The cotton man-made fiber ratio is expected to be 60:40 by 2002 A.D.
This will release more cotton for value-added exports.
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Spinning and Weaving
With 32.21 million spindles and 2,34,000 rotors, India has almost 19 per cent of the world
spindle. The spinning sector has kept itself healthy through timely investments and technology
up gradation. Consequently, it is doing excellently in exports. Failure of the handloom sector to
meet the national clothing demand and the restrictions on the mill sector loom age expansion led
to an unplanned growth of the decentralized power loom sector.
Since 1947, the mill sector loom age has declined from two lakhs to 1.33 lakhs, while that of
the power looms has grown from 24,000 to almost 14 lakhs. Now the mill sector accounts for
only six per cent of cloth production, while the unorganized /decentralized power loom, hosiery
and handloom sectors account for 54.17 per cent and 23 per cent respectively. But the power
loom sector suffers from serious technological infirmities, leading to the production of low-value
items, including downstream garments. Though the per capita cloth production (inclusive of
exports) and per capita cloth availability are on the incline (22.92 to 34.82 sq. mtr. in 1985-86
and 1995-96 and 21 to 27.99 sq.mtr during this period respectively), meeting the cloth
requirements of India's teeming millions, its poor quality acts as dampener on increasing our
export market share. For this, a Technology Up gradation Fund Scheme is being mounted during
the Ninth Plan. Upgrading technology level in the weaving sector by installing shuttle less or
automatic looms and related accessories would ensure productivity enhancement and production
of defect-free fabrics with value addition.
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Processing
Processing and finishing are the weakest links in the Indian textile industry today. A conscious
drive has been initiated to upgrade it by incentives in investment to the high-tech processing
machinery, strengthening testing infrastructure by upgrading or setting up new laboratories,
developing natural and vegetable dyes for commercial scale application, providing support for
eco-friendly processing and other such measures. This would help improve the garment quality,
contributing to value addition and higher unit value realizations in exports and hence a larger
market share.
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1.3 Company profile
UMAYAL COTTON MILLS (INDIA) PVT. LIMITED located at Thamaraipadi , Dindigul
was incorporated in 2002 and has a total land extent of 6.19 acres . Business here commenced
from 2004 and till now it has reached a notable growth in the Dindigul district. The primary
activity carried on is Spinning of yarn and the business is promoted by Mr.R.Karunanithi M.E.,
Managing Director and Mrs. K.Vasanthi , Director.
The basic raw material required is raw cotton which is procured mainly from Andhra
Pradesh, Maharastra, Karnataka, Madhya Pradesh, the major growers of cotton in India. Cotton
is got based on tenders and at times bulk procurement is made. The price of cotton keeps
fluctuating seasonally and thereby the price of cotton also.
The manufacturing process can be given as,
BLOWROOM/ CARDING
(CHUTE FEED SYSTEM)
DRAWING
SIMPLEX
SPINNING
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WINDING
PACKING
The production capacity is 2000 kgs per day which runs to 7,00,000 kgs per annum. The
production capacity is achieved with the spindle capacity of 9472 spindles. There are various
count patterns of cotton yarn produced and here the count pattern is 30s. Production is done
with autoconers and also in traditional ways where 150 workers work in three shifts per day with
each shift being for a duration of 8 hours and rest hour of 30 minutes. The mill draws power both
from E.B and on shut downs from GenSet . Genset was erected recently due to frequent power
cuts in the recent years .
The production capacity is sufficient to meet its orders from the nearby places and thus
the major customers are from areas in and around Erode and Somanur. The hosieries in these
places have huge demand for the 30s count yarn.
SALES PROCEDURE:
REGISTRATION
LETTER OF CREDIT
PROFOMA INVOICE
PRODUCTION OF GOODS
SHIPMENT OF GOODS
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1.4 SCOPE FOR THE STUDY:
This study has been undertaken from the point view of workers in umayal spinning
mills Pvt., Ltd., the present study aims at understanding the job satisfaction, and its impact
among the employees various aspects like
performance appraisal,
planning,
review & feedback,
training & evaluation and
Career planning & development.
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1.5 OBJECTIVES OF THE STUDY:
Primary objective
To study the motivation and its impact among employees in Umayal cotton
mills(india) Pvt Ltd.
Secondary objective
To identify the needs of all employees in the organization
To analyze the training needs and level of satisfaction with the training provide to
respondent.
To analyze the opinion of the respondent about, Umayal cotton mills(india) Pvt Ltd, and
top management.
To measure the factors that influencing the job satisfaction of employees in Umayal
cotton mills(india) Pvt Ltd.
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1.6 LIMITATIONS OF THE STUDY:
The finding of the study is limited to the employees of Umayal cotton mills(india)Pvt
Ltd.
As the employees of Umayal cotton mills(india) Pvt Ltd, are large, the sample size is
small and findings cannot be generalized.
There is time constrain for the study.
The management restricted sometimes as it is interruption to the production and
management activities.
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CHAPTER -2
REVIEW OF LITERATURE
One of the biggest preludes to the study of job satisfaction was the Hawthorne studies.
These studies (1924-1933), primarily credited to Elton Mayo of the Harvard Business School,
sought to find the effects of various conditions (most notably illumination) on workers
productivity. These studies ultimately showed that novel changes in work conditions temporarily
increase productivity (called the Hawthorne Effect). It was later found that this increase resulted,
not from the new conditions, but from the knowledge of being observed. This finding provided
strong evidence that people work for purposes other than pay, which paved the way for
researchers to investigate other factors in job satisfaction.
Scientific management also had a significant impact on the study of job
satisfaction. Frederick Winslow Taylor 1911 book, Principles of Scientific Management, argued
that there was a single best way to perform any given work task. This book contributed to a
change in industrial production philosophies, causing a shift from skilled labor and piecework
towards the more modern approach of assembly lines and hourly wages. The initial use of
scientific management by industries greatly increased productivity because workers were forced
to work at a faster pace. However, workers became exhausted and dissatisfied, thus leaving
researchers with new questions to answer regarding job satisfaction. It should also be noted that
the work of W.L. Bryan, Walter Dill Scott, and Hugo Munster berg set the tone for Taylor work
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Some argue that Maslow hierarchy of needs theory, a motivation theory, laid the
foundation for job satisfaction theory. This theory explains that people seek to satisfy five
specific needs in life physiological needs, safety needs, social needs, self-esteem needs, and self-
actualization. This model served as a good basis from which early researchers could develop job
satisfaction theories
Organizations can help to create job satisfaction by putting systems in place that will
ensure that workers are challenged and then rewarded for being successful. Organizations that
aspire to creating a work environment that enhances job satisfaction need to incorporate the
following:
Flexible work arrangements, possibly including telecommuting
Training and other professional growth opportunities
Interesting work that offers variety and challenge and allows the worker
opportunities to "put his or her signature" on the finished product
Opportunities to use one's talents and to be creative
Opportunities to take responsibility and direct one's own work
A stable, secure work environment that includes job security/continuity
An environment in which workers are supported by an accessible supervisor whoprovides timely feedback as well as congenial team members
Flexible benefits, such as child-care and exercise facilities
Up-to-date technology
Competitive salary and opportunities for promotion
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CHAPTER - 3
3.1 RESEARCH METHODOLOGY
The success of a research depends mostly on the methodology on which it is carried
out. The appropriate methodology will improve the validity of the findings.
This chapter discusses the method of data collection sampling plan and statistical tools.
3.2 RESEARCH DESIGN
A master plan specifies the methods and procedure for collecting and analyzing the
information. Since the study considered the attitude and opinion of the employees, a design of
the study is descriptive nature. The purpose in descriptive research was to describe the state of
affairs as it exists at the time of study.
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3.3 SIZE OF THE SAMPLE:
The numbers of employees are study in 180. Out of which 100 samples were selected for
the study.
CONVENIENT SAMPLING:
The technique for the study is convenient sampling. In this technique samples were
selected as per the convenience of the researcher and the respondent. When population elements
are selected for inclusion in the sample based on the case of access.
3.4 DATA COLLECTION METHODS:
Primary data is through observation or through direct communication with
respondents in one from or anther or through personal interviews.
Secondary data are already available the researcher would have to decide which
sort of data he would be using.
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SOURCE OF DATA:
Primary data was collected from the selected employees through questionnaire. The
primary data includes employees opinion about job satisfaction in the organization.
The standing rules company profile, catalogs, yearbook, websites and manuals published
by the organization from the secondary data.
3.5 TOOLS USED:
For the analyze the statistical methods used or given below
Simple Percentage analysis
Chi-square test
Simple percentage analysis
With this method it is found out low much percentage is for or against particular factor.
Formula = (sample size*100) / total sample size
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Chi-square test
Chi-square test is a non-parametric test.
Formula
(O-E)^2/E
Where,
O= observed frequency, E=expected frequency,
E= (row total *column total) / grand total
Accept or reject criterion
If the calculated value is greater than the table value, reject the null hypothesis if the
calculated value is less than the table value rejects the alternative hypothesis.
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CHAPTERIII
ANALYSIS & INTERPRETATION
TABLE -1
TABLE SHOWING THAT THE AGE GROUP OF RESPONDENTS
Sample size-100
AGE GROUPS NUMBER OF
RESPONDENTS
PERCENTAGE
21-30 56 56
31-40 21 21
41-50 8 8
51-55 9 9
ABOVE 55 6 6
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table show that the 56% of the respondents are in 21-30 years ,21% of the respondents
are in 31-40 years ,2% of respondents are 41-50 years ,9% of respondents are in 51-55 years ,6%
of respondents are above 55 years.
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FIGURE.1
FIGURE SHOWING THAT THE AGE GROUP OF RESPONDENTS
56
21
8 96
0
10
20
30
40
50
60
21-30 31-40 41-50 51-55 ABOVE
55
age group
percentage
PERCENTAGE
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TABLE -2
TABLE SHOWING THAT THE GENDER RATIO OF THE RESPONDENTS
Sample size-100
GENDER NUMBER OF THERESPONDENTS PERCENTAGE
MALE 36 36
FEMALE 64 64
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that 36% of male respondents and 64% of female respondents in
the organization.
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FIGURE-2
FIGURE SHOWING THAT THE GENDER RATIO OF THE RESPONDENTS
36%
64%
MALE
FEMALE
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TABLE -3
TABLE SHOWING THAT THE EDUCATIONAL QUALIFICATION
Sample size-100
EDUCATIONAL
QUALIFICATION
NUMBER OF THE
RESPONDENTS
PERCENTAGE
SCHOOL LEVEL 58 58
GRADUATION 16 16
POST GRADUATION 7 7PROFESSIONAL 4 4
OTHERS 15 15
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table show that the 58% of the respondents educational qualification is school
level, 16% of the respondents are graduates, 7% of respondents are post graduates and 4% of
respondents are professionals and 15% of respondents are other category.
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FIGURE-3
FIGURE SHOWING THAT THE EDUCATIONAL QUALIFICATION
58
167 4
15
0
10
20
30
40
50
60
70
SCHO
OLLEVEL
GRADUA
TION
POST
GRADUA
TION
PROFE
SSIONAL
OTH
ERS
EDUCATIONAL QUALIFICATION
PERCENTAGE
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TABLE -4
TABLE SHOWING THAT THE YEAR OF THE EXPERIENCE OF THE
RESPONDENTS
Sample size-100
PERIOD OF SERVICE NUMBER OF THE
RESPONDENTS
PERCENTAGE
BELOW 5 YEARS 62 62
5-10 YEARS 18 18
11-15 YEARS 9 9
16-20 YEARS 8 8
ABOVE 20 YEARS 3 3
TOTAL 100 100
Source: Primary data
INTERPRETATION:
the above table show that experience of respondents, 62% of the respondents are having
below 5 years experience, 18% of respondents are 5-10 years ,9% of respondents are in 11-15
years ,8% of respondents are 16-20 years,3% of respondents are above 20 years.
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FIGURE-4
FIGURE SHOWING THAT THE YEAR OF THE EXPERIENCE OF THE
RESPONDENTS
62
18
9
8
3
0 10 20 30 40 50 60 70
BELOW 5 YEARS
5-10 YEARS
11-15 YEARS
16-20 YEARS
ABOVE 20
YEARS
EXPERIENC
PERCENTAGE
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\
TABLE -5
TABLE SHOWING THAT THE MONTHLY INCOME OF THE RESPONDENTS
Sample size-100
MONTHLY INCOME NUMBER OF THE
RESPONDENTS
PERCENTAGE
BELOW 3000 58 583001-5000 18 18
5001-7000 11 11
7001-10,000 8 8
ABOVE 10,000 5 5
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table show that the income level of the employees, 58% of the respondents are
getting below 3000Rs, 18% of the respondents are getting 3001-5000Rs ,11% of respondents are
getting 5001-7000Rs, 8% of respondents are 7001-10,000Rs and 5% of respondents getting
above 10,000Rs per month.
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FIGURE-5
FIGURE SHOWING THAT THE MONTHLY INCOME OF THE RESPONDENTS
58
1811 8 5
0
10
20
30
40
50
60
PERCENTAGE
BELOW
3000
3001-5000 5001-7000 7001-
10,000
ABOVE
10,000
MONTHLY INCOME
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TABLE -6
TABLE SHOWING THAT THE JOB SATISFACTION OF RESPONDENTS
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
YES 82 82
NO 18 18
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the 82% of the respondents are satisfied with their work and
18% of respondents are dissatisfied.
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FIGURE-6
FIGURE SHOWING THAT THE JOB SATISFACTION OF RESPONDENTS
82%
18%
YES
NO
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TABLE -7
TABLE SHOWING THAT THE WORKERS POSITION IN COMPANY
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
Temporary 38 38
Permanent 62 62
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the 38% of respondents are in temporary and 62% of
permanent employees.
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FIGURE-7
FIGURE SHOWING THAT THE WORKERS POSITION IN COMPANY
38%
62%
Temporary
Permanent
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TABLE -8
TABLE SHOWING THAT THE RESPONDENTS OPINION ABOUT THE RECENT
JOB
Sample size-100
SATISFACTION LEVEL NUMBER OF
RESPONDENTPERCENTAGE
EXTREMELY SATISFIED 17 17
SATISFIED 61 61
UNDECIDED 9 9
DIS-SATISFIED 6 6
EXTREMELY DIS-
SATISFIED
7 7
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the satisfaction of recent job,17% of the respondents are
extremely satisfied, 61% of respondents are satisfied, 9% of respondents are undecided, 6% of
respondents are dissatisfied, 7% of respondents are extremely dissatisfied.
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FIGURE-8
FIGURE SHOWING THAT THE RESPONDENTS OPINION ABOUT THE RECENT
JOB
17
61
9 6 70
10
20
30
40
50
60
70
EXTREMELY
SATISFIED
SATISFIED UNDECIDED DIS-
SATISFIED
EXTREMELY
DIS-
SATISFIED
SATISFACTION LEVEL
PERCENTAGE
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TABLE -9
TABLE SHOWING THAT THE RESPONDENTS RELATIONSHIP WITH SUPERIORS
Sample size-100
OPINION NUMBER OF
RESPONDENTPERCENTAGE
GOOD 73 73
AVERAGE 18 18
POOR 9 9
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents relationship with superiors.73% of
respondents maintaining good relationship,18% are average, 9% are poor.
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FIGURE-9
FIGURE SHOWING THAT THE RESPONDENTS RELATIONSHIP WITH
SUPERIORS
73%
18%
9%
GOOD
AVERAGE
POOR
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TABLE -10
TABLE SHOWING THAT THE RESPONDENTS OPINION ABOUT OVER TIME
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
Yes 58 58
No 42 42
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents opinion about over time in company.58% of
respondents are said yes for overtime,42% are said no.
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FIGURE-10
FIGURE SHOWING THAT THE RESPONDENTS OPINION ABOUT OVER TIME
58
42
010
20
30
40
50
60
Percentage
Yes No
Opinion
PERCENTAGE
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TABLE -11
TABLE SHOWING THAT THE COMPANY AS A PLACE TO WORK
Sample size-100
SATISFACTION LEVEL NUMBER OFRESPONDENT PERCENTAGE
EXTREMELY SATISFIED 6 6
SATISFIED 72 72
UNDECIDED 3 3
DIS-SATISFIED 8 8
EXTREMELY DIS-SATISFIED
11 11
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents opinion about the company as a place to
work. 6% of respondents are extremely satisfied, 72% are satisfied, 3% are undecided, 8% are
dissatisfied, 11% are extremely dissatisfied.
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FIGURE-11
FIGURE SHOWING THAT THE COMPANY AS A PLACE TO WORK
6
72
3
8
11
0 10 20 30 40 50 60 70 80
EXTREMELY
SATISFIED
SATISFIED
UNDECIDED
DIS-SATISFIED
EXTREMELY DIS-
SATISFIED
SATISFACTION
LEVEL
PERCENTAGE
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TABLE -12
TABLE SHOWING THAT THE RESPONDENTS RELATIONSHIP WITH CO-
WORKERS
Sample size-100
OPINION NUMBER OF
RESPONDENTPERCENTAGE
GOOD 81 81
AVERAGE 11 11
POOR 8 8
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents relationship with co-workers.81% of
respondents relationship is good, 11% is average, 8% is poor.
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FIGURE-12
FIGURE SHOWING THAT THE RESPONDENTS RELATIONSHIP WITH CO-
WORKERS
81%
11%8%
GOOD
AVERAGE
POOR
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TABLE -13
TABLE SHOWING THAT THE RESPONDENTS PERFORMANCE ON THE JOB
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
Yes 27 27
No 73 73
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents opinion about Personal problems affects the
performance of the job. 27% of respondents said yes and 73% is said No.
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FIGURE-13
FIGURE SHOWING THAT THE RESPONDENTS PERFORMANCE ON THE JOB
27
73
0102030
4050607080
Percentage
Yes No
Opinion
PERCENTAGE
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TABLE -14
TABLE SHOWING THAT THE SATISFACTION LEVEL OF MEDICAL FACILITIES
PROVIDED BY THE COMPANY
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
Yes 84 84
No 16 16
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents level of Satisfaction of medical facilities
provided by the company. 84% of respondents said yes and 16% said No.
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FIGURE-14
FIGURE SHOWING THAT THE SATISFACTION LEVEL OF MEDICAL FACILITIES
PROVIDED BY THE COMPANY
84
16
010
2030405060708090
Percentage
Yes No
Opinion
PERCENTAGE
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TABLE -15
TABLE SHOWING THAT THE SATISFACTION LEVEL OF SHIFT TIMINGS
Sample size-100
SATISFACTION LEVEL NUMBER OF
RESPONDENTPERCENTAGE
EXTREMELY SATISFIED 7 7
SATISFIED 64 64
UNDECIDED 8 8
DIS-SATISFIED 11 11EXTREMELY DIS-
SATISFIED
10 10
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents opinion about the shift timings.7% of
respondents are extremely satisfied, 64% is satisfied, 8% is undecided, 11% is dissatisfied, 10%
is extremely dissatisfied.
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FIGURE-15
FIGURE SHOWING THAT THE SATISFACTION LEVEL OF SHIFT TIMINGS
7
64
8
11
10
0 10 20 30 40 50 60 70
EXTREMELY
SATISFIED
SATISFIED
UNDECIDED
DIS-SATISFIED
EXTREMELY DIS-
SATISFIED
SATISFA
CTION
LEVEL
PERCENTAGE
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TABLE -16
TABLE SHOWING THAT THE SATISFACTION LEVEL OF ABILITY UTILIZED BY
THE COMPANY
Sample size-100
SATISFACTION LEVEL NUMBER OF
RESPONDENTPERCENTAGE
EXTREMELY SATISFIED 4 4
SATISFIED 56 56
UNDECIDED 9 9
DIS-SATISFIED 21 21
EXTREMELY DIS-
SATISFIED
10 10
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the opinion about the respondents abilities is utilized by the
company or not. 4% of respondents are extremely satisfied, 56% are satisfied, 9% are undecided,
21% are dissatisfied, 10% are extremely dissatisfied.
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FIGURE-16
FIGURE SHOWING THAT THE SATISFACTION LEVEL OF ABILITY UTILIZED BY
THE COMPANY
4
56
9
21
10
0 10 20 30 40 50 60
PERCENTAGE
EXTREMELY SATISFIED
SATISFIED
UNDECIDED
DIS-SATISFIED
EXTREMELY DIS-SATISFIED
SATISFACTION
LEVEL
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TABLE -17
TABLE SHOWING THAT THE LEADERS ARE THE POSITIVE ROLE MODELS IN
THE WORK ENVIRONMENT
Sample size-100
OPINION NUMBER OF
RESPONDENTPERCENTAGE
AGREE 69 69
UNDECIDED 17 17
DISAGREE 14 14
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents opinion about the leaders is positive role
models. 69% of respondents are agree this statement, 17% are undecided, and 14% are disagree.
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FIGURE-17
FIGURE SHOWING THAT THE LEADERS ARE THE POSITIVE ROLE MODELS IN
THE WORK ENVIRONMENT
69%
17%
14%
AGREE
UNDECIDED
DISAGREE
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TABLE -18
TABLE SHOWING THAT THE SUPERSIVISORS KEEP WELL INFORMED TO THE
RESPONDENTS ABOUT COMPANY
Sample size-100
OPINION NUMBER OF
RESPONDENTPERCENTAGE
AGREE 63 63
UNDECIDED 22 22
DISAGREE 15 15
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the opinion about the supervisors are keep well informed to
the respondents to the company.63% of respondents are agree, 22% are undecided, 15% are
disagree.
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FIGURE-18
FIGURE SHOWING THAT THE SUPERSIVISORS KEEP WELL INFORMED TO THE
RESPONDENTS ABOUT COMPANY
63
2215
010
20
30
40
50
60
70
Percentage
AGREE UNDECIDEDDISAGREE
Opinion
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TABLE -19
TABLE SHOWING THAT THE RESPONDENTS OPINION ABOUT TRAINING
PROGRAM
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
Yes 74 74
No 26 26
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows opinion of respondents about the training program. 74% of
respondents said yes and 26% are said no.
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FIGURE-19
FIGURE SHOWING THAT THE RESPONDENTS OPINION ABOUT TRAINING
PROGRAM
74
26
0
10
20
30
40
50
60
70
80
PERCENTAGE
Yes No
OPINION
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TABLE -20
TABLE SHOWING THAT THE SATISFACTION OF THE RESPONDENTS WITH
AWARDS/REWARDS GIVEN BY THE COMPANY
Sample size-100
OPINION NUMBER OF
THE
RESPONDENTS
PERCENTAGE
EXTERMELY
DISSATISFIED
5 5
DISSATISFIED 7 7
UNDECIDED 12 12
SATISFIED 66 66
EXTERMELYSATISFIED
10 10
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the respondents opinion about awards and rewards given by
the company. 5% are extremely dissatisfied, 7% are dissatisfied, 12% are undecided, 66% are
extremely dissatisfied, 10% is extremely satisfied.
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FIGURE-20
FIGURE SHOWING THAT THE SATISFACTION OF THE RESPONDENTS WITH
AWARDS/REWARDS GIVEN BY THE COMPANY
5
7
12
66
10
0 10 20 30 40 50 60 70
PERCENTAGE
EXTERMELY DISSATISFIED
DISSATISFIED
UNDECIDED
SATISFIED
EXTERMELY SATISFIED
SATIFACION
LEVEL
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TABLE -21
TABLE SHOWING THAT THE OVERALL SATISFACTION OF THE RESPONDENTS
Sample size-100
OPINION NUMBER OF
THE
RESPONDENTS
PERCENTAGE
EXTERMELY
DISSATISFIED
7 7
DISSATISFIED 11 11
UNDECIDED 8 8
SATISFIED 69 69
EXTERMELYSATISFIED
5 5
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the overall satisfaction about the company. 7% are extremely
dissatisfied, 11% are dissatisfied, 8% are undecided, 69% are satisfied, 5% are extremely
satisfied.
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FIGURE-21
FIGURE SHOWING THAT THE OVERALL SATISFACTION OF THE
RESPONDENTS
7 11 8
69
50
10
20
30
40
50
60
70
80
EXTERMELY
DIS
SATISFIED
DIS
SATISFIED
U
NDECIDED
SATISFIED
E
XTERMELY
SATISFIED
SATISFACTION LEVEL
PERCENTAGE
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TABLE -22
TABLE SHOWING THAT THE RESPONDENTS OPINION ABOUT HEALTH
AFFECTED BY JOB
Sample size-100
OPINION NUMBER OF
RESPONDENT
PERCENTAGE
Yes 23 23
No 77 77
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the opinion of respondents about the health affected by the
job. 23% of respondents said yes and 77% of respondents said no.
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FIGURE-22
FIGURE SHOWING THAT THE RESPONDENTS OPINION ABOUT HEALTH
AFFECTED BY JOB
23%
77%
Yes
No
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TABLE -23
TABLE SHOWING THAT THE SATISFICATION OF THE RESPONDENTS WITH
FACILITIES PROVIDED BY THE COMPANY
Sample size-100
OPINION NUMBER OF
THE
RESPONDENTS
PERCENTAGE
EXTERMELY DISSATISFIED 5 5
DISSATISFIED 16 16
UNDECIDED 9 9
SATISFIED 59 59
EXTERMELY SATISFIED 11 11
TOTAL 100 100
Source: Primary data
INTERPRETATION:
The above table shows that the satisfaction level of respondents about the facilities
provided by the company. 5% are extremely dissatisfied, 16%are dissatisfied, 9% are undecided,
59% are satisfied, 11% are extremely satisfied.
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FIGURE-23
FIGURE SHOWING THAT THE SATISFICATION OF THE RESPONDENTS WITH
FACILITIES PROVIDED BY THE COMPANY
5
16
9
59
11
0 10 20 30 40 50 60 70
EXTERMELY
DISSATISFIED
DISSATISFIED
UNDECIDED
SATISFIED
EXTERMELY
SATISFIED
OPINION
PERCENTAGE
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COMPARISION BETWEEN THE YEAR OF EXPERIENCE AND FACILITIES
PROVIDED BY THE COMPANY
Ho : Null hypothesis
H1 : Alternative hypothesis
Experience/facility Below 5yrs
5-10 yrs 11-15 yrs 16-20 yrs Above 20yrs
Total
Extremelydissatisfied
1 1 0 1 1 4
Dissatisfied 2 1 3 0 2 8
Undecided 6 14 28 0 0 48
Satisfied 3 2 21 1 0 27
Extremelysatisfied
2 3 8 0 0 13
Total 14 21 60 2 3 100
Expected frequency =row total column total / grand total
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O E (O- E) (E-O)2 (E-O)n / E
1
10
1
1
2
1
3
0
2
6
14
28
0
0
3
2
21
1
0
2
3
8
0
0
.56
.842.4
.08
.12
1.12
1.68
4.8
.01
.24
6.72
10.08
28.8
0.96
1.44
3.78
5.67
16.3
0.54
0.81
1.82
2.73
7.8
.26
.39
.44
.162.4
.92
.88
.88
.68
1.8
.01
1.76
.72
3.92
.8
.96
1.44
.78
3.67
4.8
.46
.081
.18
.27
.2
-(.26)
-(.39)
.193
.0255.76
5.76
.77
.77
.46
3.24
.0001
3.09
.518
15.36
.64
.92
2.07
.60
13.46
23.04
.211
6.4
.03
.072
.04
.067
.152
.344
.0292.4
7.2
6.41
.68
.273
.67
.01
12.87
.077
1.52
.022
.95
1.437
.158
2.37
1.42
.39
7.90
.016
.026
5.12
.25
.38
117.712
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INTERPRETATION:
Level of significant = (R-1) (C-1)
= (5-1) (5-1)
= 4 4
= 16
Level of significant = 0.05%
Table value = 26.296
Calculated value = 117.712
CONCLUSION:
Table value is less than the calculated value so the hypothesis rejected.
NULL HYPOTHESIS:
There is no significant difference between year of experience and facilities provided by
the company.
ALTERNATIVE HYPOTHESIS:
There is significant difference between year of experience and facilities provided by the
company.
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CHAPTER - V
5.1 FINDINGS
56% of the respondents are age group between 21-30years of employees.
64% of the respondents are Female category.
58% of the respondents are School level
62% of the respondents are year of the experience below 5years of employees.
58% of the respondents are monthly income below Rs3000
82% of the respondents are satisfied with the working conditions in the company.
62% of the respondents are permanent employees.
61% of the respondents are satisfied with the recent job.
73% of the respondents are maintains good relationship with their superiors.
58% of the respondents want over time.
72% of respondents are agreeing with the company as a place to work.
81% of the respondents maintain good relationship with the co-workers.
73% of the respondents performance is not affected by their personal problems.
84% of the respondents are satisfied with the medical facilities provided by the
company.
64% of the respondents are satisfied the shift times.
56% of the respondents are satisfied by the ability utilized by the company.
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69% of the respondents agree to the leaders are positive role models in work
environment.
63% of the respondents are agreeing the supervisors are well informed about what
is going on in the company.
74% of the respondents satisfied with the training program.
66% of the respondents are satisfied the rewards/awards provided by the
company.
77% of the respondents are disagree with the health is not affected by the job.
59% of the respondents are satisfied the facilities provided by the company.
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5.2 RECOMANDATIONS
A good work environment will increase the job satisfaction of the employees.
Management should check working condition of the company on regular intervals; this
will reduce fatigue, health hazards and pollution.
The organization can appoint new employees for the further development for the
organization.
The company should give rewards in the organization.
Company may take steps to improve the welfare activities of employees.
Company can take steps to utilize the abilities of employees which may increase the
morale and loyalty of employees
To provide loan facilities for home, medical, children welfares etc.
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5.3 CONCLUSION
An attempt is being made in this study to assert the level of job satisfaction of umayal
cotton mills(india) Pvt Ltd
The study further endeavors to find out whether there is relationship between the factor and
job satisfaction of the employees
In the modern society the needs and requirements of the people are enlarging and
even changing. When people needs are not fulfilled they become dissatisfied. Dissatisfied
people are likely to contribute for little for any purpose satisfied mind will be the base for
productive work
There are some dissatisfaction especially in the welfare measures, benefits and
ability utilizations, and were have take proper step
For smooth running of the organization to satisfaction of employees is of vital
importance.
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A STUDY ON JOB SATISFICATION AT
UMAYAL COTTON MILLS(INDIA) Pvt Ltd
QUESTIONNAIRE:
1. Name:
2. Age:
a) 21-30 b) 31-40 c) 41-50 d) 50-55 e) above 55
3. Gender:
a) Male b) Female
4. Educational Qualification:
a) School level b) Graduate c) post graduate d) professional e) others
5. Year of experience:
a) Below 5years b) 5 -10years c) 11 -20 d) 21-25years e) Above 30 years
6. Monthly income level
a) Below 3,000 b) 3,001 -5,000 c) 5,001 -7,000 d) 7001-10,000
e) above 10,000
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7. Dept you work:
8. Are you satisfied with the working conditions here?
(a) Yes (b) no
9 Are you a temporary / permanent worker?
(a) Yes (b) no
10. Do you maintain your family with your income?
(a) Yes (b) no
11. Are you satisfied with the recent job?
1
extremely
satisfied
2
Satisfied
3
Undecided
4
dissatisfied
5
Extremely
dissatisfied
12. The relation with your superiors
(a) Good (b) average (c) poor
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13. Do you like to work overtime?
(a) Yes (b) no
14.The company as a place to work
1
extremely
satisfied
2
Satisfied
3
Undecided
4
dissatisfied
5
Extremely
dissatisfied
15. Do you have good relationship with co-workers?
(a) Good (b) average (c) poor
16. Does personal problems affect your performance on the job?
(a) Yes (b) no
17. Are you satisfied with the medical facility provided by the company?
(a) Yes (b) no
18. Are you satisfied with the shift timings?
1
extremely
satisfied
2
Satisfied
3
Undecided
4
dissatisfied
5
Extremely
dissatisfied
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19. Do you think your ability is utilized effectively by the company?
1
extremely
satisfied
2
Satisfied
3
Undecided
4
dissatisfied
5
Extremely
dissatisfied
\20. The leaders in your work environment are positive role models
(a) Agree (b) undecided (c) disagree
21.Your supervisor keeps you well informed about what's going on in the company
(a) Agree (b) undecided (c) disagree
22. Are you satisfied with the training programme?
(a) Yes (b) no
23. How do you feel regarding the awards/rewards that you get in your job?
1
extremely
satisfied
2
Satisfied
3
Undecided
4
dissatisfied
5
Extremely
dissatisfied
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24. What is your opinion on overall satisfaction at umayal cotton mills?
1
extremely
satisfied
2
Satisfied
3
Undecided
4
Dissatisfied
5
Extremely
dissatisfied
25. Is your health affected in any way by doing the job?
(a) Yes (b) no
26. Are you satisfied with the facilities provided by the company?
1
extremely
satisfied
2
satisfied
3
Undecided
4
Dissatisfied
5
Extremely
dissatisfied
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BIBILOGRAPHY
K.ASWATHAPPA , Human resource management (5-th edition)
C.R.KOTHARI - Research methodology and techniques 2-nd revised edition
About Their Jobs and How It Affects Their Performance. New York: Lexington Books.
Daft, Richard L. (1997). Management, 4th edition. New York: Dryden Press, Harcourt Brace
College Publishers.
Everett, Melissa. (1995). Making a Living While Making a Difference: A Guide to Creating
Careers with a Conscience. New York: Bantam Books.
Herzberg, Frederick. (1968). "One More Time: How Do You Motivate Employees?" Harvard
Business Review 46 (January)