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Records and Registration Processes Common Issues for Office Managers and Secretaries
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Page 1: Common Issues for Office Managers and Secretaries.

Records and Registration Processes

Common Issues for Office Managers and Secretaries

Page 2: Common Issues for Office Managers and Secretaries.

Time Tickets

Tickets assigned by classification and number of UNF hours earned

Priority registration for Honors, Veterans, Athletes

Course Schedule Postings (subject to change) Spring – Late October Summer – Early March Fall – Late March

Registration Begins

Page 3: Common Issues for Office Managers and Secretaries.

If the student doesn’t see a time ticket in myWings

Not admitted Not active

Broken continuous enrollment and needs to re-apply Exception: Students who attempt to register during

add/drop week during what would have been their 3rd un-enrolled term may be re-activated without re-admission

SR indicates that a student is accessing the course schedule before his/her time ticket. SR will disappear once registration is active for that

student.

No Time Ticket/SR

Page 4: Common Issues for Office Managers and Secretaries.

Registration overrides are granted on

SFASRPO Pre-req, time, spec appr, level, class, college,

program, duplicates, field Multiple overrides may be necessary Duplicates override doesn’t work if there’s a

waitlist SPEC APPR used for AA (Advisor Approval) and

DP (Department Permission) restrictions Can give override by course or specify CRN

Registration Overrides

Page 5: Common Issues for Office Managers and Secretaries.

Granting an Override

Page 6: Common Issues for Office Managers and Secretaries.

Student selects the Add or Drop Classes option

on the Registration Tools and Resources menu in myWings.

Student enters the CRN in an empty box at the bottom of the worksheet

How to Add to a Waitlist

Page 7: Common Issues for Office Managers and Secretaries.

Student receives error message that the class

is Closed and must select Wait Listed from the Action menu

Student clicks Submit Changes to Save.

How to Add to a Waitlist

Page 8: Common Issues for Office Managers and Secretaries.

Student will see Wait Listed in Status area

To drop from a waitlist, the student must select Web Drop/Full Refund from the Action menu and Submit Changes

How to Add to a Waitlist

Page 9: Common Issues for Office Managers and Secretaries.

Automatic job runs every two hours on even hours to place

students into open seats Job runs each day from the first day of a registration period

through the 4th day of add/drop week Only manual moves by department chairs are completed on

the final day of add/drop week Students receive auto email upon movement from waitlist

into class section

NOTE: Students may place themselves on a waitlist from the first day of a registration period through the 3rd day of add/drop week.

Automatic Waitlist Job

Page 10: Common Issues for Office Managers and Secretaries.

Student gets message that a class is Open but has a

waitlist Automatic waitlist job hasn’t run since a student dropped

the class – will show as Closed once job runs

Student doesn’t move off of waitlist or is dropped from a waitlist Maximum hours have been reached Already in another section Doesn’t meet registration criteria – registration prevented

due to restrictions or pre-requisites attached to class In another section with the same course number (special

topics)

Common Waitlist Issues

Page 11: Common Issues for Office Managers and Secretaries.

Department chairs can raise/lower enrollment

and waitlist caps via Department Browse Click on caps to make adjustments

Enrollment Capacity Management

Page 12: Common Issues for Office Managers and Secretaries.

Enrollment Cap drop down menu goes up to

room cap Waitlist Cap drop down menu goes up to 100

Enrollment Capacity Management

Page 13: Common Issues for Office Managers and Secretaries.

Students dropped for first day non-attendance

at department/instructor discretion Send email to Justin Lovins Drop requests must be received by 5pm

on the last day of add/drop week Records will add a note to Advising History but

departments are responsible for email notification to student

First Day Non-Attendance

Page 14: Common Issues for Office Managers and Secretaries.

Late Registration fee – $100

For any student who registers for a class via the Request for Late Registration form during the two weeks after add/drop week

For any student whose first registration activity for the term is during add/drop week

Late Registration

Page 15: Common Issues for Office Managers and Secretaries.

Request for Course Transfer does not result in

additional fee Students may switch sections of the same

course OR move to a related course (such as moving to a pre-req or beginner course if not prepared for the current course)

Course transfer period is after add/drop week through the end of the 3rd week of classes.

Course Transfer

Page 16: Common Issues for Office Managers and Secretaries.

Students who have no payment on their

account for the term and no pending financial aid may be purged for non-payment

Any financial transaction prevents the purge Students MUST drop classes they do not want

and NOT rely on the purge

Purge

Page 17: Common Issues for Office Managers and Secretaries.

Re-Registration fee - $100

Purged student who wishes to re-register must reinstate into all previously registered classes (closed classes are not reinstated)

Reinstatement period is after purge through the end of the 3rd week of classes

Reinstated students must pay immediately and may be purged again if payment is not received or aid is not pending

Reinstatement

Page 18: Common Issues for Office Managers and Secretaries.

Degree-seeking and non-degree seeking

undergraduate students (including post-bac) are limited to the following: Three (3) withdrawals for 1000/2000 level courses Three (3) withdrawals for 3000 level or higher courses

Medical withdrawals, withdrawals for military service, etc are excluded from withdrawal limit

WP and WF grades count in withdrawal total Effective for courses taken Fall 2013 or later; courses

taken Summer 2013 and earlier DO NOT count in the total

No withdrawal limit for graduate students

New Course Withdrawal Limits

Page 19: Common Issues for Office Managers and Secretaries.

Withdrawal Screen for Students

Page 20: Common Issues for Office Managers and Secretaries.

UNF Administrative Applications > Student

Maintenance > Independent Study Titles Input – Departmental View

May be submitted at any time during the semester

Contact Justin Lovins for access if needed Transcripts are updated with individual titles

after semester has rolled to academic history

DIS Course Titles

Page 21: Common Issues for Office Managers and Secretaries.

DIS Course Titles

Page 22: Common Issues for Office Managers and Secretaries.

UNF Administrative Applications > Catalog

Schedule > Faculty Alpha List One week submission window in fall/spring –

longer in summer due to multiple parts of term

Percentages of responsibility must total 100% Institutional Research loads the FAIR system

after completion

Faculty Alpha List

Page 23: Common Issues for Office Managers and Secretaries.

Click CRN to enter instructor information

Faculty Alpha List

Page 24: Common Issues for Office Managers and Secretaries.

Enter instructor N number, percentage of

responsibility, and session – Click Update*** Entry must equal 100% to

be saved, so you will get an error message until all instructors are entered (if there are multiple instructors). ***

Faculty Alpha List

Page 25: Common Issues for Office Managers and Secretaries.

Records email box: [email protected] University Registrar – Megan Kuehner Assistant Registrar – Andrea McLeod University Scheduler – Justin Lovins Graduation Coordinator – Leah Carpenter Major Changes/Enrollment Verifications –

Simone Wilson Transcripts – Matt Holcombe

Contact Information