Commercial Debt Collections and ARM Services

ACCOUNTS RECEIVABLE MANAGEMENT

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Lions and Associates, LLC © 2013 PO Box 6144 Metairie, La 70009-6144 (800) 803-2183

Lions and Associates LLC © 2013 i

Introduction 1

Factors to Consider 2

Choosing an Agency 3

Who We Are 4

Our Services 5

Rate Schedule 6

Lions and Associates LLC © 2013 1

Introduction

The exceptional performance and reputation of Lions and Associates is the primary reason why we are the absolute best choice in commercial account recovery. We have a professional, full service agency that uses only experienced collection analysts, private investigators specializing in finance and debt recovery, and an attorney network covering every national jurisdiction to facilitate collection of delinquent monies due to your company.

We ensure superior debt collection solutions and appreciate the significance of managing your accounts in a firm, but professional fashion.

You can expect the collection activity on a typical collection account placed with us to include:

Direct Mail, Fax & Telephone Calls

Face to Face Visits with Debtors

Financial Investigations

Attorney Demands

Payment Negotiated

Lions and Associates is always accessible and at your service. With our secure online resources

our clients can review placed accounts with real-time updates and download reports 24/7.

We begin proceedings on all accounts immediately.

Lions and Associates LLC © 2013 2

Factors to Consider The conclusion to turn accounts over to a third-party collection agency is not one AR and credit professionals accept delicately. One reason is the possibility of damaging the business relationship. Another is expense: the agency's fees. However, delaying too long to make such a decision can be much more detrimental to your company, for two key reasons:

i. Time is your enemy. A recent study shows that the probability of collecting an

account that is 90 days overdue plunges to 69.6%. After six months, the likelihood of collecting drops to 52.1%, and after one year to a dreadful 22.8%.

ii. Bad debt write offs negatively impact sales. It's evident that failure to get paid

is dangerous for cash flow and profitability, but the "multiplier" impact on sales is less understood. A company with a net profit of 2 percent that experiences $100,000 in write offs requires an additional $5 million in sales to offset the loss.

How late is late enough to justify turning over an account for collection? Experts advise that if payment isn't received by 90 days after the invoice date (especially if you've had no response from the customer) it's time to take this step. However, AR pros should act sooner in the case of red flags like the following:

Failure to return calls or emails.

Broken payment promises.

Requests for documentation when documents have previously been sent.

A sudden dispute over terms, despite a signed contract that clearly stipulated them.

Refusal to set a date for payment or to agree to a payment schedule.

A dispute over quality or amount of product shipped or of service issues that is suddenly raised for the first time.

Obvious suspicious signs like a disconnected phone line or returned mail.

Lions and Associates LLC © 2013 3

Choosing an Agency

What elements should influence your selection of a collection agency?

The following are recommendations to help you obtain the best results:

Identify the agency's techniques. Do they mainly rely on phone calls or letters and

how does this effect yield? Are attorneys involved? Are PIs Involved? What is their level of automation? (Access to databases, software, etc.)?

How do their collectors get paid? Do they get paid a salary or on a performance

based commission structure? This matters a great deal on how accounts are worked.

Don't focus completely on fees. Evaluate the total dollars reimbursed to your

company after the fee is paid "net back." Agencies offering low fees tend to make less of an effort to collect, working the difficult accounts meagerly.

Understand the fee schedule. The fee schedule should be easy to comprehend. If

something isn't obvious, ask.

Ask for a discount in fees for accounts turned over early. Some agencies offer

a lower rate for accounts turned over at 60 days.

Monitor results. Find out how often are updates available and keep an eye on overall

performance.

Be aware of the remit policy. When your customer pays the agency how long will it

take for the agency to pay you? Are they on a monthly or bi-monthly schedule?

Lions and Associates LLC © 2013 4

Who We Are

Lions and Associates LLC is a full service National Commercial Debt Collection Firm dedicated to consistently providing tremendous customer satisfaction by rendering excellent professional service and top notch results. We maintain a friendly but competitive work culture that respects diversity, ideas, success and teamwork. We offer our clients a break from the "just take your business and charge you” collection agency norm. We offer clients solutions to help improve their DSO and will assist them with policy revisions and suggestions to properly enforce a well written credit policy as a "perk" of doing business with us. This is the type of service that builds long lasting business relationships that truly benefit both parties.

Our Core Values:

Client Satisfaction. We are dedicated to continuously exceeding our clients’

anticipations.

Integrity. We establish and sustain high principles of professionalism, trust and

diligence in our day-to-day functions.

Team Enhancement. We empower, mentor and inspire our team to achieve

high performance and exceed objectives.

Responsibility. We are sensitive to the needs of the business community.

Innovation. We encourage new viable, creative and working ideas.

Interaction. We promote cross-functional and vertical communications.

Accomplishment. We are driven by performance and achievement of results.

Lions and Associates LLC © 2013 5

Our Services

Every client receives online access to deliver 24/7 real time updates and the

capacity to download performance and money reports direct to an Excel Spreadsheet.

Our returns are among the highest in the industry because we take the time

essential to meet each and every client’s precise needs with industry specific collection strategies and client services.

We remit when the payment clears not on a monthly or bi- monthly cycle so you

get your money FAST! We also add fees & interest to the debt to reduce your costs. With our high yield and fast remits we can deliver twice as much twice as fast!

We have become the finest choice in collections by networking only the best

collection specialists, financial investigators, and attorneys in the business.

Our accounts are managed with diligence from inception to conclusion to

guarantee the highest quality results. We understand the importance of handling your accounts in an effective and professional manner.

Our investigators can determine the real reason for nonpayment, eliminate

excuses and collaborate with our collections analysts to determine the most effective strategies to get you paid NOW!

We have local attorneys in every jurisdiction that will make demands as part of

our collection process and are available for litigation and judgment execution if legal action becomes the only means of collection.

Online Access for all Clients High Yields Fast Remits Direct Mail, Fax & Telephone Calls Face to Face Meetings with Debtors Financial Investigations Attorney Demands & Litigation

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About Our Rates

No upfront fees for collection placements. We work on a contingency basis so you pay for

what we collect not for what you place. More than ½ of our paid accounts pay the

collection fees & interest along with the debt. This saves “YOU” money on collections!

We understand that rates are an important factor when choosing an agency. At Lions and

Associates we offer competitive rates with a superior BCR (benefit-cost ratio) for virtually any

market. Our collectors' focus is to collect the applicable fees & interest in addition to the

principal amount due without litigation by using key techniques specific to your industry and

utilizing our broad resources. Including but not limited to using field investigators for face to

face meetings and utilizing our attorney network for demands to be made without filing suit.

Rest assured that although our rates are very competitive we do not use “hourly wage”

collectors. We pay our collectors based on performance to attract the best team associates.

The subsequent rate schedule pertains to most commercial debt collections. For large balance accounts and bulk placements we are happy to negotiate a lower rate. Small balance accounts, second placements and out of business accounts or skip trace accounts may require fairly higher contingency rates.

Rates:

60 - 89 days = 15%

90 - 119 days = 20%

120 - 179 days = 25%

180 - 365 days = 33%

Most Lawsuits = 40%

Over 1 year, skips & 2nd placements = 40% - 50%

In the event litigation is needed (which doesn’t happen very often) we have the resources to

complete a comprehensive asset and liability investigation to determine whether or not the

debt warrants suit. We have attorneys for filing in every U.S. jurisdiction. Additionally with our

extensive experience in post judgment execution and asset seizures we will insure that every

measure is taken to satisfy judgment when final judgment is granted.

Accounts requiring litigation call for additional fees for filing with an affiliated attorney.