Cases Riverbed em diversos segmentos de empresas. (em inglês)
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Large aircraft manufacturer (150,000 employees and 70 countries) International employees always connect through VPNs Sales, engineering need flexibility to visit clients and work at partner sites Strategic partners can have the same access to data that employees do
With Steelhead Mobile, remote employees, mobile employees, and even strategic partners can access company data with LAN-like performance.
Background• Global provider of high quality carbon black
additives for rubber, plastic, and liquid materials • 1,300 employees at 11 locations• Limited IT staff• Array of widely dispersed equipments at remote
sites• Increasing network demands from operating a
global business Results
• Download times went from 2 minutes to 20 seconds• LAN-like performance over WAN
Key Benefits from deploying Riverbed• ROI in less than 18 months• Increased SharePoint adoption rate• RSP: able to run Windows domain controller on the
Steelhead appliance• Eliminated servers at remote sights• Network visibility
“With Riverbed, we can do more with our existing network.”
Eric Mermelstein, Infrastructure Architect, Colombian Chemicals Company
Background• F500 transportation company• Steelhead appliances deployed to 70+
sites Results
• 14 terabytes of WAN data reduced monthly
• “Morning meeting” document download time reduced from 60 to just 3 minutes
• SSL traffic accelerated from 35 to 3 seconds
Key benefits• Made “Field Centricity” initiative a
reality• System usage from field has increased
dramatically
Accelerating SharePoint Gateway over SSL
0 5 10 15 20 25 30 35 40
Without Riverbed
With Riverbed
Time (Seconds)
Riverbed has impacted CSX in many ways. One of the biggest is the Field Centricity Initiative. With Riverbed, remote users regularly access centralized data without experiencing 45 minute wait times. Users are less frustrated and more productive, while IT costs have been lowered and insecure local hard drives have been eliminated.
Background• F500 Media/Broadcast Company• 4,000 – 5,000 call agents• Field over 300,000 customer calls per day
Results• Siebel CRM accelerated by 20.5 seconds
per call • 85% Bandwidth reduction
Key benefits• Better customer service and shorter wait
times• ROI in 154 Days• Expected savings of $20.7M over 3 years.
EchoStar evaluated Cisco WAAS against Riverbed Steelhead appliances. They found Cisco was harder to install, provided less bandwidth reduction, and couldn’t accelerate their Siebel CRM installation.
Background• Global subsidiary of Hilton Hotels• Centralized contract processing
application• Distributed locations taking up to half an
hour to process Results
• Reduced contract processing from 30 minutes down to 1
• Deployed Riverbed into Cisco network with VoIP literally in minutes
Key benefits from deploying Riverbed• Significant cost savings on bandwidth• Enabled IT consolidation of servers and
applications • Enhanced customer and employee
satisfaction
“It was taking up to 30 minutes to complete the IT portion of the contracts process. This has been reduced from more than 30 minutes to just a minute or two, which has had a huge effect on customer and employee satisfaction.”
Background• Major auto manufacturer• 21 offices in Japan and around the world• Wanted to consolidate file servers for better
collaboration and security Results
• Consolidated over 50 servers into the data center• No performance loss in remote offices• 90% reduction in WAN traffic
Key benefits from deploying Riverbed• Fast file-sharing eases collaboration• Significantly reduced operational and
management cost• Greatly improved data security
“Installation of Riverbed’s Steelhead appliances can substantially reduce operational management costs, and centralized management can enhance security levels.”
Background• F500 Chemical Manufacturer• Over 200 offices worldwide• Network latency as high as 300 milliseconds
Results• Key applications accelerated include Lotus
Notes, Optura and the SAP Portal• Enabled WAN-based backup for remote offices
Key benefits• Key applications went from ‘unusable’ to good
performers in remote locations• WAN-based backups went from hours to 15 or
20 minutes• Eliminated the need to put file servers, Notes
servers, or redundant AD servers in remote sites
“With WDS for a remote site in North America, the Active Directory replications, the Notes replications, file backups, they all are fast enough that we don’t have to put a file server on location, which is saving us more money than the WDS solution costs, so it reduces the payback period to virtually nil.”
Background• F500 media company• One of the most well-known brands in the
world Results
• Windows, Exchange and Web applications consolidated into two datacenters
• Replication between datacenters in Japan and UK accelerated
Key benefits• Major cost cutting based on IT consolidation• Improved data security through consolidation
and accelerated DR• Better collaboration through centralized data
After an intensive evaluation covering Cisco WAAS, Silver Peak, and Riverbed, Walt Disney chose the Riverbed Steelhead appliance in order to make its consolidation project successful.
Disney chose Riverbed based on its performance, scalability, and unmatched customer references.
Background• Fortune 100 manufacturing firm• Global consolidation - 130,000 users into
a few data centers• Windows file sharing, FTP, NetApp
SnapMirror• Conducted a 4 month competitive
evaluation Results
• Riverbed was 4 to 8 times faster than the competition in real world tests
• Selected for global standardization
“We tested each vendor as equitably as we possibly could; in particular, we went to great lengths to ensure the scientific validity of all these numbers by using precisely the same router, switch, server, and filer configurations as were used in baseline (control) testing.”
Background• Leader in hydroelectric equipment ; 90,000
employees in 70 countries • Application performance to remote sites
impacted by high latency• Wanted to centralize IT infrastructure
Results• Deployed 22 Steelhead appliances• Bandwidth utilization reduced by 8x• Application performance improved by 3x to 4x
Key benefits• Payback in 3 months• Improved quality of service to remote users• Improved application performance (including
HTTP, Lotus Notes, and SAP)• Enabled centralization of servers, resulting in
reduced cost and ease of management
“Riverbed Steelhead appliances are an important and essential piece of technology – leading to both an improved quality of service and a cost reduction with a payback of 3 months. This will allow us to progress in our preferred direction of server consolidation/centralisation.”
Network Manager UK, ALSTOM
“Riverbed Steelhead appliances are an important and essential piece of technology – leading to both an improved quality of service and a cost reduction with a payback of 3 months. This will allow us to progress in our preferred direction of server consolidation/centralisation.”
Background• One of the leading travel retailers in Europe• 130 sales points; highly distributed workforce• Tested Cisco, but determined that product was not
mature enough• Deployed Steelheads at 14 remote sites
Background• Manufacturer of innovative pushchairs for babies and toddlers• Consolidated DC in Amsterdam resulted in poor application
performance for users accessing files over WAN • As a result of these delays, customer service levels were
suffering• Increasing bandwidth wouldn’t solve problem
Results • Deployed Steelhead Mobile and 10 Steelhead appliances at
branch offices and at manufacturing plant in China • Reduced file transfers from minutes to seconds • Enabled mobile workers to access files quickly regardless
location Key benefits from deploying Riverbed
• Increased performance of centralized IT infrastructure and improved employee productivity and customer service
• Retained centralized data center, improved user response times, and enabled greater collaboration between users
• Ultimately enhanced the customer experience
“Thanks to Riverbed, we’ve retained our centralized data center, improved user response times, and enabled greater collaboration between users. Ultimately, this all enhances our customers’ experience when dealing with Bugaboo”
• Quick casual restaurant company that operates Einstein Bros., Noah’s New York Bagels, and Manhattan Bagel brands
• 600 restaurants in 36 states and the District of Columbia• Poor SharePoint portal performance was limiting use, forcing the
need for expensive bandwidth upgrades
Results• Steelhead Mobile eliminated the need for bandwidth upgrades
» Deployed to 415+ retail locations, 6+ distribution centers, 2 remote offices, and 200+ traveling workers
• $628,124 cost savings in year one» $ 594,164.00 in total bandwidth upgrades avoided » $33,960 reduction in costs of training
– Managers no longer had to travel to HQ for training
Key benefits from deploying Riverbed• 75x faster SharePoint portal access• 68 day payback period on Steelhead Mobile investment• Faster, more effective business processes for change
management and employee training
“Documents that used to take 20 minutes to download from the SharePoint portal now take, at a maximum, 16 seconds.”--Steve FarleyDirector of Information Systems & Operations
than 40,000 farmers in 22 countries• 12,000 employees• WAN spans 550 sites across Europe • Faced with costly prospect of upgrading
its equipment Results
• 95% traffic reduction • LAN-like performance over WAN
Key Benefits from deploying Riverbed• Essential for cloud computing
“We are saving up to 95% of our traffic at peak times. We are looking to provide a local feeling with central servers, and Riverbed makes this possible for us.”
Dennis Jansson, Chief Security Officer, Lantmannen
• $5.5 billion agricultural corporation whose 42,000 farmers work across 19 countries• IT Infrastructure was decentralized and costly • Difficulty backing up information
Solution• Deployed Riverbed Steelhead appliances at 90 sites• Significantly reduced data traversing the WAN• Enabled access to applications from anywhere in the organization
Results• Avoided $650,000 bandwidth upgrade• Easy installation of the appliances - new locations are up and running in as little as
three days• 1,000 servers have been virutalized across more than 70 locations; plans to replace
thousands more. • Expected savings of more than $60 M over five years from reduction in servers,
Background• Leading French sports equipment company with 250+
employees in 10 globally remote offices • Company interested in server consolidation and
improving network performance and apps performance such as Navision (ERP) and PLM tools like Centric.
• Selected Riverbed instead of upgrading bandwidth or selecting Citrix NetScaler. Riverbed sped up Le Coq’s applications, provided bandwidth savings and increased users usability.
Results • 2 weeks after deploying Riverbed, Le Coq was able to
speed up data transfers by 30x • Reduced manpower costs after consolidating IT
infrastructure at corporate data center Key benefits from deploying Riverbed
• Enabled workforce to effectively collaborate real time across geographically dispersed offices while improving application performance.
• Riverbed’s easy to deployment and its ability to optimize network bandwidth has helped decrease Le Coq’s cost and time to set up in new countries
“Financial savings came both from the reduction in bandwidth requirements and the reduction in IT management costs. By reducing the amount of data traversing the WAN link, the savings in bandwidth costs alone paid for our investment in Riverbed.”Steve Schmitt, IT Manager
Reduction Rate of Utilization by RICReduction Rate of Utilization by RIC
40% 25% 16% 10%
Internet
65%
“The Riverbed Steelhead solution performed better than the competition. It produced the fasted response time of all the technologies tested, and it supported more of out critical protocols.”
– Manager, IT Infrastructure Group
“Our critical applications have seen significant acceleration when accessed from remote offices. For example, eNet, our Lotus-based intranet, is 20 times faster than before. The response time for our purchase and inventory system is seven times faster.”
deployment• Significant performance delays• Excessive backup windows creating
congestion Results
• 20 - 40x application performance improvement
• 80% reduction in bandwidth utilization • 8x WAN link capacity increase with no
additional cost. • Backups cut from 16 hours to 6 hours
Key benefits from deploying Riverbed• More productive users• Centralized backup• Bandwidth cost savings and expanded
capacity/
“When you deploy the Steelhead appliance, our workers can do their jobs faster. You don’t need a spreadsheet to see how good Riverbed’s product is for the organization.”Gary Williams Director of End User Computing
Background• North America’s largest specialty retailer of arts, crafts
and other merchandise for hobbyists and decorators• Operates 1,046 Michaels stores in 49 states and in
Canada, and 141 Aaron Bros. stores • Upgraded network speed for corporate, store
locations, and manufacturing and distribution sites• Needed to free bandwidth availability for growing
number of web-based applications and enhance performance
Results• After evaluating 4 vendors, Michaels chose Riverbed
due to stability and HTTPS support• Without needing to upgrade network, Michaels can
now reach speeds of 512k – up from 128k nominal Key Benefits from deploying Riverbed
• ROI within 2 months• Application performance improved by 4x; time reduced
by 30%• Store Managers report speed improvements of up to
5x and are very happy with the results
“Our store managers are extremely happy with the performance improvement made possible with Riverbed. And with an ever-growing demand to support web-based applications, we now have the confidence that we can provide the speed and availability needed to support the business.”
• The Gem Group: leader in producing targeted products. Located in the US and China with 600+ employees
• Needed to speed up employees’ ability to access large files and the Mediabank Digital Asset Management (Mediabank) application and improve collaboration for real-time design between offices
• Riverbed was selected because it outperformed other competitors such as Juniper and Cisco
Results• Reduced application response time from 5 minutes to
just seconds. • Email, file, and print network traffic was optimized by
in a shortened time-to-market for new products• Costs were reduced and time was saved in
processing custom orders on a 24x7 basis
“We tested our Mediabank Digital Asset Management application using Riverbed. This application is very bandwidth intensive because it is our repository for the continuous production of large art files. Prior to Riverbed, it was not feasible to access it across our WAN links - it just didn’t work. With Riverbed, the China office is now able to access Mediabank from the corporate network.”
• Digital Audio and Video Software Technology company
• Need to communicate with global employees via live video without adversely affecting corporate network bandwidth
Results• Delivery of video content reduced from 2.5 weeks to
real-time!• Reduced impact of video bandwidth consumption
over the WAN by 98% Benefits
• High-quality delivered to employee desktops and exceeded user expectations
• Saving on costs of deploying Windows Media servers around the world
“The [Riverbed] Steelhead appliances optimize all our WAN traffic, and we now have more available bandwidth to deliver video content to our end users worldwide.”
Background• Provides affordable wireless services to 4
million customers across the US• High data loss and latency due to
telecommunications networks Results
• Optimized HTTP traffic through Steelhead Mobile
• 4,000 Steelhead Mobile licenses • Scalability across multiple call centers
Key Benefits from deploying Riverbed• 70-day ROI • $3 million annual savings • Improved call center efficiency • Faster call center roll-out time
“We at Cricket wouldn’t use any other solution outside of Riverbed. The ease of use, the results that we see, and the installation and support has been phenomenal.”
Key Benefits from deploying Riverbed• Achieved ROI in 1 year• $30K in savings per year • Enabled VoIP deployment • Improved remote user experience
“Get Riverbed Steelhead and Steelhead Mobile controller evaluation units in and never give them back, because once see their optimization benefits, you’re not going to want to give them back.”
Michael Vassalo, Senior Network Administrator, Danker, Sellew, and Douglas
“The Riverbed product is first and foremost extremely easy to manage and implement. In addition to that, you get groundbreaking acceleration and performance.”
Brian Hickle, Senior Network Planning Manager, Intelligrated, Inc.
Key benefits from deploying Riverbed• 60% data reduction• 3X capacity increase• Reduced costly bandwidth upgrades• Enabled VoIP and Microsoft OCS• Improved and more efficient user experience
“It’s been one of those things that we ‘set it and forget it’. The management overhead has been next to nothing. The Riverbed Steelhead appliances add nothing but value. Everything has been excellent from day one, from the sales and sales engineering, to professional services, to support post-implementation. I would recommend Riverbed.”
David Moore, Telecom WAN Manager, Laird Technologies
Background• Global manufacturer (Packaging solutions in the industrial,
food, and consumer markets)• 130 remote sites• Bandwidth cost increasing
Results• Users worldwide noticed dramatic improvements in
application performance immediately• The cost, time and labor involved in shipping large
graphics file was eliminated, and Sealed Air guaranteed that these files would be transmitted within the hour 50% reduction HTTP and SharePoint traffic
Key benefits from deploying Riverbed• 66% data reduction• Optimizing Lotus Notes and HTTP Traffic• 900K in yearly savings in bandwidth • QoS for VoIP and SAP
“It’s been one of those things that We are now saving approximately $900,000 per year by avoiding bandwidth upgrades and doing more for less.”
Jean-Michel Richard, Global Manager Network Services, Sealed Air
• Leading manufacturer of farm machinery in EMEA, distributing products under brand names SAME, Deutz-Fahr, Lamborghini and Hurlimann
• The company operates plants and sales offices globally, with 2,400 employees
• The company’s consolidation of IT systems to a central data center resulted in poor application performance across the WAN, adversely affecting employee productivity
Results• After implementing Steelhead appliances and a
Central Management Console, the company saw 4x improvement in bandwidth capacity
Key Benefits from deploying Riverbed• Bandwidth capacity improvement• Employee productivity improvement• Company able to defer bandwidth upgrade for
further three years
“We had two options: increase bandwidth or optimize the WAN. After implementing Steelheads and CMC, suddenly we were able to access information over the WAN in seconds There was a significant improvement in application response times”
• International manufacturing company• All locations use HP thin clients at the edge and access applications
via Citrix XenApp• Inconsistent performance – at times 30 – 40 seconds for a simple key
stroke Results
• Four Steelhead appliances (2 remote offices; 2 data centers)• User delays of 30- 40 seconds cut to 6- 10 seconds.• Bandwidth utilization decreased by 45% on average • Decreased print jobs from 90 seconds to 1-2 seconds, with 85% data
reduction Key benefits from deploying Riverbed
• Fewer complaints from users• Ability to avoid bandwidth upgrades• Avoided building data center in Asia ($300K expense)• ROI was “instantaneous”
“Where users were experiencing delays as high as 30 or 40 seconds… we now saw near instantaneous response.”
Results• £250,000 avoided in network upgrade costs• 5x improvement in application performance• Bandwidth utilization reduced by 70% to 80%
Key benefits from deploying Riverbed• Fewer complaints to IT from end-users• Better application performance• Optimized distribution of upgrades for remote
systems management
“With the number of complaints from end-users being reduced, IT staff can utilize their time on the deployment of the new application and looking at strategic development projects.”
Background• IT Services firm• Seeking to expand service delivery area
Results• Higher performance and higher quality services• More than 50% reduction in bandwidth
utilization• Extended service area
“We have client sites that have experienced failovers from 3 Mbps bandwidth to a 500k backup link. With the Steelheads deployed, users didn’t notice any performance degradation.”
Background• Supplier of RF subsystems• File sharing for collaboration lacked speed
Results• 60x improvement in file access times
Key benefits from deploying Riverbed• Improved productivity and collaboration• Quicker design times • Faster delivery to market
“In less than 10 minutes we had the appliances unpacked, racked, and performing their duty. It really helped that there was no client or server side configuration required.”Patrick O’Sullivan, Director of IT
“A 5MB CAD file that previously took minutes to copy over our WAN now takes less than two seconds.”Patrick O’Sullivan, Director of IT
Background• Manufacturing - Diversified• Improve application performance across
more than 50 office locations worldwide• Support the expansion of small, globally
dispersed offices with minimal IT investment Results
• Application acceleration provides users with LAN-like performance
• 40-60% reduction in bandwidth utilization Key benefits from deploying Riverbed
• Removed 30 servers from IT infrastructure• File backups performed centrally, eliminating
the need for remote office backups
“The first time we ran the Steelhead appliances, time to download applications was reduced by 30%. Now users can access applications as if they were working on a LAN.”
Background• Leading European IT security solutions supplier with 7
branch offices in Germany, Switzerland and the Czech Republic.
• IT wanted to consolidate its servers, improve systems management and reduce costs without affecting secunet’s Secure Inter-Network Architecture - an IP-based VPN technology that encrypts traffic between remote sites.
• Riverbed was chosen because it was easy to deploy and easy to integrate into the company’s existing infrastructure.
Results• Consolidated 14 remote servers to 2.• Network performance improved -bandwidth freed up at
peak times by 93% and 35% during normal times.• Improved application availability
Key benefits from deploying Riverbed• Cost savings in terms of reducing utilizing bandwidth
and server consolidation.• IT administrators no longer working on tactical issues
but are now able to work on strategic projects. • Increased employee productivity
“It is hard to put a value on more productive employees, but everyone understands that people are our most important asset. The more we can do to make them productive and happy, the better it is for our clients and our company. Riverbed has helped us achieve this goal.“
Carsten Borkus,Secunet Partner and Manager of Systems Administration
Background• Global engineering company with 600 employees• Difficulty sharing project data across offices• Top applications include CAD Files, Pivot CRM, Oracle
11i, 2003 Exchange• Evaluated Silver Peak and Blue Coat, but found
solutions lacking or too hard to configure Results
• Greatly improved application performance• Improved data throughput• Easy configuration
Key benefits• Improved employee productivity via real-time
collaboration across offices• Eliminated need to do bandwidth upgrades, yielding
significant ROI• Low ongoing cost of operations – no additional IT staff
needed
“Riverbed is a massive cost saver. For us, the costs of implementing a bandwidth upgrade would be 3.4 times more expensive than deploying the Riverbed Steelhead appliances. Riverbed’s solution pays for itself.”
of Hyundai Motor Company • Poor application performance in overseas
offices• Key applications include groupware and
electronic approval systems Results
• 4 – 10x boost in application response time• Faster access to key applications in
remote offices Key benefits from deploying Riverbed
• Enhanced productivity• Improved user experience
"With Riverbed's Steelhead appliances installed, our remote office users were able to access head office applications quickly, resulting in enhanced productivity and improvements in overall user
Background• Premier global provider of executive recruitment services. • Needed cost-effective solution to deliver LAN-like
performance to employees in Asia • Evaluated products from five vendors – selected Riverbed for
ease-of-installation and superior performance Results
• Deployed Steelhead appliances to 17 Asia-Pacific offices.• Accelerated key business applications by more than 6X, while
drastically reducing WAN traffic volume• Reduced 20 MB file download time from 2 min. to 20 sec. in
Singapore office Key benefits from deploying Riverbed
• Increased employee productivity and satisfaction with resource accessibility
• Employees able to collaborate across regions without delay• Increased application performance while avoiding network
upgrade, saving substantial costs
“Before we installed the Riverbed Steelhead appliances, it would have taken the Singapore office approximately two minutes to download a 20 MB file from another branch office like Hong Kong, but it now takes less than 20 seconds.”
Background• European fleet and vehicle management market leader with offices in 29
countries, 5,900 employees, 1.28 million vehicles and a consolidated lease portfolio of € 13.7 B
• Need for server consolidation, need to improve sluggish network and application response times
• LeasePlan considered competitors such as Perebit’s technology from Juniper Networks but only considered Riverbed after testing the technology and saw the performance benefits
Results• Reduced bandwidth utilisation by 90%• Nightly backups and updates reduced from hours to minutes• 10x improved app performance
Key benefits from deploying Riverbed• Server consolidation meant significant cost savings
» Example, Riverbed delivered an annual savings £20,000 to the UK subsidiary
• Improved network performance translated into superior customer service as well as increased worker productivity
“It took us half an hour to set up each device and off it went.”Andy Hussey, IT Infrastructure Architect
Background• Largest producer of high BTU bituminous coal
in the US • Operates a large MPLS network• 80 remotes sites • Needed increased application performance and
lower WAN costs Results
• 32-64X WAN performance increase• 2.5-3X WAN traffic acceleration• Improved CIFS and Exchange performance
Key Benefits from deploying Riverbed• Able to improve their SAP as ERP system• More efficient network team able to solve real
problems instead of worrying about the WAN
“We liked that the Steelhead appliances were “plug and play”. We dropped the Steelheads in, and we immediately saw an improvement in our WAN. You put them in, you turn them on, and they work, with no network outages and no surprises.”
Thomas Prokop, Manager, Infrastructure Remote Services, Consol Energy
“Riverbed addresses issues of bandwidth, latency, and chatty protocols, the Steelhead appliances make applications such as Oracle, Citrix, and Livelink run between 10-25 times faster over the network than they did previously.”
Daniel Brisebois, Hydro-Quebec IT Advisor, and a 3D Technical Team Leader
Background• Hydroelectricity is primary source of energy and
accounts for 98 percent of the company’s output• Enterprise adopts the practice of concurrent
engineering, where many parties work simultaneously on a single digital mock-up of a facility – some employees are located more than 1,000 KM (661 miles away)
Results• Office applications run 10-25x faster over the WAN• Catia file download time slashed by nearly 90%• 90% average data reduction across network
Key Benefits from deploying Riverbed• $1.5 Million dollar cost avoidance• 90% average data reduction across the network• Concurrent engineering adopted for about 50% less
Background• One of Europe's leading oil and gas companies• Embarked on New Zealand-based oil field development
project • Faced challenges posed by geographical distance between
sites, but did not want to relocate staff• Suffering from slow-performing applications over the WAN
Results• Deployed Steelhead appliances and Steelhead Mobile across
Australian and New Zealand operations• Application performance improvements by 10x across regions
Key benefits from deploying Riverbed• Steelhead Mobile gave huge performance boost - dramatically
increased user productivity• Acceleration of Outlook and File Sharing applications by 8x
allowed company to achieve a positive ROI in just six months
"Everything runs fast and users are happy. The Riverbed products have proven themselves stable and reliable; ongoing operations and maintenance requirements for them are virtually nil."
organization for the power industry• More than 3000 employees• $450M in revenue• Used Steelhead, SMC, CMC to centralize
Results• Decrease in network drop-outs and
network speeds• Reduction in infrastructure size and cost• Reduction in staff support in each office to
manager local file servers Key Benefits
• Ability to deliver applications and data from a central location in an efficient manner
• Efficiency of access to applications
“Riverbed has given us the ability to lay a sound platform for our infrastructure whether that is the deployment of cloud or internally hosted solutions. We can deliver whatever the business wants.”Chris Parrello, Information Systems Manager, Silcar
exploration of natural gas in the U.S. • Overnight replication carried over into the
morning and disrupted users• Poor application performance
Results• File sharing to remote offices 2x faster
Key Benefits from deploying Riverbed• Eliminates field office server requirements• RSP replaces Edge services hardware• Fast and simple deployment to regional
offices with no IT staff
“The Riverbed products just work. They do everything you were expecting them to do, and they show you how they’re doing the job. Just put the appliance in, see how it works, and you’ll understand!”
Nate Zeigler, IT Manager, St. Mary Land and Exploration Company
• Improve response times for enterprise applications
Results • Replicate all sites every 15 minutes• Virtualize servers in offshore locations
Key benefits from deploying Riverbed• Over a 12X improvement in opening
SharePoint portals• A reduction of approximately 80 percent
in replication traffic shipped over the WAN
• Annual bandwidth savings of over $500,000
• Reduced server costs and enhanced data center consolidation
“Once we installed Steelhead appliances, our users immediately saw a major performance improvement for HTTP traffic and we found that the average portal page opened in less than 4 seconds. Previously, an average portal took over 50 seconds to launch, so we realized over a 12X improvement in HTTP performance.”
Background• Providing comprehensive legal services since 1943• 5 locations and 325 employees• Annual revenue 75M• Primary goal was to consolidate to central location,
using Steelhead
Results• Multiple offices running on T1 with increased quality
of service to the end user• Consolidation of email to central location• Reduced latency and increased speed of accounting
systems Key benefits
• Consolidation of bandwidth, exceeding all expectations
• Increased efficiency of management of communications for WAN links
“Riverbed has paved the way for the industry. You have created a product that has allowed us and other organizations to consolidate to central locations”Michael Esquia, Network Engineering, Fowler White Boggs
Background• Leading international law firm• 28 locations, 2,400 lawyers• High latency, bandwidth constrained links
Results• Up to 70x faster document downloads• 400% increase in bandwidth capacity, deferring
future WAN upgrades• Deployed in all locations in 3 months
Key benefits from deploying Riverbed• Improved application performance for end-users• Expanded WAN capacity• Reduced bandwidth utilization on constrained
links
“Time to transfer a 2 MB fileover the WAN has improvedfrom 210 seconds to three seconds, quite a remarkable feat”David Enders, Senior Technical Consultant
• Microsoft Exchange servers centralized Key benefits from deploying Riverbed
• Lawyers spend less time waiting for files; more time billing clients and actually practicing law
• Complaints to help desk have gone down; frustrations removed from day to day law practice
“Riverbed outperformed the competition in every application. Reporting was easier; plus Riverbed and its channel partner were more supportive than anyone else.”
Background• English Law Firm• Centralise IT infrastructure and data• Key applications – Pilgrim Practice
Management System and Email Results
• Savings of £85,000 per year • Deferred bandwidth upgrades• Accelerated application performance
Key benefits from deploying Riverbed• Ease inter-office collaboration• Limit IT infrastructure costs at remote
offices
“It couldn’t have been simpler – the Steelhead appliance really is a plug and play device withno complex installation. The switchover was seamless, with users actually observingfaster access to applications.”
such as live video, VoIP• End users now have LAN-like app performance
Key benefits from deploying Riverbed• ROI of less than 12 months• Over $180,000 total saved in travel expenses, energy
costs, deferred bandwidth upgrades• Enough bandwidth to support HD videoconferencing
system• Reliable disaster recovery plan
“By deploying the Riverbed devices, we freed-up bandwidth to enable video conferencing while also setting quality of service guarantees. The combination of Polycom’s industry-leading video solutions and bandwidth optimization from Riverbed Technology has created an ideal solution and a seamless experience for our end users.”
Background• Leading insurance, risk management, and
employee benefits firm • Improve networking, recovery time, expansion
of storage servers
Results• Deployed 12 Steelhead appliances across the
West Coast• 65-83% optimization on a daily basis with a
consistent average of 70-75% optimization
Key benefits from deploying Riverbed• 6 Meg pipe that functions as a 20 Meg pipe • Data and servers centralized • Improved productivity and collaboration
“We deployed 12 Steelhead appliances and they’ve been essential to our network ever since. With the phenomenal success, Riverbed has more than met our expectations for the services we require.”
Background• Replicate data faster and more often• Avoid ongoing expense of WAN bandwidth
upgrades Results
• Dramatically improved RPO while using existing bandwidth
Key benefits from deploying Riverbed• Reduced replication time from 48-72 hours
down to 4-6 hours• Replicated Metavante and Jack Henry files to
DR site out of site• Assured in a disaster its business can be up
and running within 24 hours
"The performance of the Steelhead appliances at our DR site sold us on the solution. Riverbed being an EMC Select and EMC E-LAB-Tested Partner assured us of our decision.“
operates multiple data centers• Unreliable IT infrastructure in different
parts of the world Results
• 60% improvement in application performance
• Reduced traffic over WAN Key Benefits from deploying Riverbed
• Gained visibility into network data flow • Virtualized servers
“We found a measurable difference for the remote users’ experience. Given the concerns we needed to address, Riverbed was the right solution at the right time.”
Rahul Arya, Director, Corporate Networks, Depository Trust and Clearing Corporation
Background• Specialty insurance broker• New offices opening rapidly• Poor application performance over the WAN
Results• 80-95% reduction in bandwidth consumption• Payback in less than one year
Key benefits from deploying Riverbed• Consolidated file and email servers• Facilitate rollout of new, custom built
document management system• Reduced overhead and faster deployment of
remote offices
“By pre-positioning key content such as in-process insurance claims, the response times for our brokers in the remote offices will be as if they still had their local servers.”
Background• Top five property insurance company in China• Facing expensive bandwidth upgrades to handle growth• Poor application performance over the WAN; mobile
workers losing valuable time downloading files• Difficulties with disaster recovery and remote backups• Wanted to increase worker productivity and optimize IT
infrastructure Results
• Deployed Steelhead appliances, Steelhead Mobile and the Central Management Console (CMC).
• Enhanced application performance Key benefits from deploying Riverbed
• Reduced bandwidth utilization by more than 70 percent• Able to run more applications over existing links without
bandwidth upgrades• Simpler software upgrades • Centralized access to primary data center from all remote
branches
“Riverbed was way ahead of the competition in real environment testing and the Steelhead appliances were far easier to deploy, manage and maintain.”
Background• Supports retail banking locations with client-server
applications and end-user devices • Wanted to transition from a thin client architecture to a
desktop platform Solution
• Installed 64 Steelhead appliances in all retail banking outlets
• Also evaluated Cisco Key benefits
• Reduced annual bandwidth costs by optimizing the existing WAN infrastructure and deferring circuit upgrades
• Allowed IT staff to manage 64 sites remotely• Improved application performance for end-users in branch
offices• Achieved bandwidth reduction of 60% to 80%
“The installation of the Cisco WAAS took longer than Riverbed Steelhead appliances,- it took days to configure our routers and tweak our QoS. With Riverbed we just deployed it in-path, configured the router, used a pass through rule for our VoIP traffic, and in hours we were up and running with our evaluation tests.” Chris Kearney, AVP of Information
Background• Ernst & Young (EY) provides assurance, tax,
transaction and advisory services.• EY planned to consolidate CIFS, Lotus Notes and web
servers, purchased Riverbed for acceleration for its offices.
Results• Today over 70 Steelhead appliances deployed and
plans to scale to 480+ sites around the world.• 80% percent bandwidth reduction• 3x boost in application response for HTTP and Lotus
Notes• 20x boost in CIFS file sharing
Key benefits from deploying Riverbed• Nightly replication of data center to data center• RSP for video multicast around the world using Qumu
“Consolidation was the #1 driver to look at Riverbed, we have over 480 offices all over the world and needed a technology that would allow us to scale and take advantage of video multicasting.”
Background• Investment banking firm• Exchange and file server
consolidation Results
• 32x capacity increase, 97% reduction in Exchange traffic
“Riverbed Steelhead appliances have allowed us to streamline our systems by eliminating redundant technology in branch offices and lower expenses by eliminating high-cost data circuits and servers.”
Background• Large financial services company with 200+
offices• Poor application performance over the WAN
inhibited new high-performance IT architecture required for business expansion
Solution• Steelhead appliances deployed at over 200
small, medium and large sites across Australia, including high-end 6020s in two data centers
• Rolled out 170 appliances in just 45 days Key benefits
• Reduced WAN traffic and costs• Improved application performance at all sites• Increased visibility of network to better monitor
and manage issues
“We considered other vendors but, after extensive multi-vendor testing, concluded that Riverbed products were robust, secure and the easiest to implement with a high probability of success across our large network of 200+ offices.”
Adrian Cowman, Networks and Telecommunications Manager, IT Infrastructure, HBOS Australia
“We considered other vendors but, after extensive multi-vendor testing, concluded that Riverbed products were robust, secure and the easiest to implement with a high probability of success across our large network of 200+ offices.”
Adrian Cowman, Networks and Telecommunications Manager, IT Infrastructure, HBOS Australia
Background• European holding company• Serverless office initiative• Leverage MPLS network• Deploy VoIP and Unified Messaging
Results• Reduced management and
maintenance costs through a consolidated global IT infrastructure
• Improved productivity in remote offices from LAN-like network performance
• Easy deployment of WDS technology
“Even after moving my mailbox and home directory, the performance is virtually like being on the LAN. I know that Riverbed claims that kind of performance, but to see it was quite amazing.”
Background• Global independent risk management and
safety assurance • 246 locations covering 186 countries• $450 million in revenue
Results• WAN optimization across 220 sites
globally and a single data center• Improvement on file traffic• Performance improvement of web
applications Key benefits
• Major cost cutting based on IT consolidation
• Decrease in necessity of WAN upgrades since roll-out
“Riverbed pulled off the stops, and managed to literally show us within a week that this is a far superior product”Simon Graham, Infrastructure Architect, Lloyd’s Register of Shipping
Background• Financial services firm• Key financial application very slow• Data and server sprawl across the country
Results• 100x improvement in for custom SQL application• Eliminated 30 day queue to push content to remote
offices Key benefits from deploying Riverbed
• Successfully centralized application servers from all overseas branch offices
• Reduced time to open client-server is now instantaneous• Avoided expensive international bandwidth upgrades• Implementing new DR strategy using VMware and
Riverbed
“Riverbed out-performed Juniper in every single test that we ran.” John Anderson, Vice President
Background• Buy-side investment firm, part of Allianz
Global Investors• 600 employees across 6 offices• 60 – 70% of workforce is mobile
Results• Remote traders get faster results• SharePoint accelerated by 10x• Software updates reduced from 15 minutes
to 10 seconds Key benefits
• Faster trading: mobile workers and office workers can execute more quickly
• Reduced bandwidth by 70% for Web applications, 3PAR and NetApp replication, and software updates
“We see 70 or 80% data reduction typically for our mobile workers. But more importantly, remote workers can access data and execute in our Web-based trading system faster. In our business, every second can be millions of dollars. Steelhead Mobile blurs the line between local and remote.”
Background• Premier private sector bank• 7 regional offices and 173 branches• 100 MB of transaction data generated,
logged, and replicated every 5 minutes Results
• Time to replicate reduced from 10 minutes to 2 minutes
• WAN utilization reduced by 65%• No changes to Oracle DataGuard system
Key benefits from deploying Riverbed• Reduced RPO - Transaction data can be
replicated more frequently and more reliably• No additional bandwidth purchases required
“If a disaster struck, we would be at risk of losing 200 MB of transaction data. We have designed our DR system to protect us from loss, and Riverbed has become a critical component of our DR architecture.”
• Can add new company-wide applications without adding new bandwidth
Key Benefits• Bandwidth increased by 4x• 70-75% optimization increase
“I’m a Riverbed fanatic – I think they are awesome. The performance is incredible, and they give you highly intelligent support. Riverbed is really doing something different.”Anthony Maughn, Engineer
Background• Leading national provider of knowledge
processing services to the real estate finance industry
• More than 1500 employees at 16 US locations
Results• Remote WAN users experiencing LAN-
like speeds Key Benefits
• Log-in times for remote users improved by 8x
• Monthly network traffic reduced from – up to 4 terabytes down to 900 gigabytes
• 77 percent reduction in email traffic• 45 percent reduction in Citrix ICA traffic
“The Steelhead appliances could actually support our architecture and deliver results, whereas other alternatives just couldn’t provide similar results within our environment.” Ken Meszaros, Vice President of IT
Background• Easily replicating over 200GB of data per day from Kansas City to Dallas.• Using native EMC Celerra V2 Replication, and EMC Centera replication.
Results• Seeing 85% to 98% optimization rates for the replication traffic. • Bandwidth capacity increase is currently over 7.07X for the 6Mb fiber MPLS connection.
Key Benefits from Deploying Riverbed• Meeting data protection goals• More comprehensive DR with current bandwidth
“Guys, this is ridiculously good performance and well beyond my expectations and planning numbers. I feel like the more replication traffic we throw at the Steelheads, the better the performance will be. “
Background• One of Australia's leading construction and contract mining companies • 3,000 employees and sites across Australia.
Results• Achieving 11.5 Mbps throughput from our 2 Mbps which is 5X acceleration• Approximately 85% compression on average.
Key Benefits• Overall performance for WAN links is more than doublethe existing link capacity
We have found the quality of the hardware to be excellent and they are easy to deploy; in fact, we self-deployed the appliances ourselves without needing the assistance.
Background• C&S has over 400 engineers, architects, scientists and
other specialists across 8 offices• Company has used Steelheads for 8 years• Consolidated local data stores in each office and
needed to boost performance• Lots of data (300 GB) interchange every month
Results• Realized 80% performance boost right away• 20-second downloads down to 2 seconds, 10x
improvement• Employees more efficient, save 80 hours of man hours
each week
Key Benefits from deploying Riverbed• End users are extremely happy with speed of large file
transfers• Down to 1 data center, cost savings
“Our data consolidation was a huge undertaking, but the cost savings are tremendous. We’re seeing savings on man-hours and labor—probably in the realm of 80 hours each week.”
• UK construction subsidiary with more than 20 offices • Colas wants to reduce user time to access centralised applications
such as Microsoft’s SharePoint Server and CRM applications and stabilise network performance
• Colas considered Citrix but selected Riverbed Steelhead because it improved Microsoft’s applications (SharePoint) performance and optimized bandwidth while offering a great ROI
Results• Reduced bandwidth utilization between 65% and 75% and reduced
length of time for backup windows• Backups were reduced from 4 to 5 hours to 1 hour• Users can now access centralised applications and files up to 8x
faster
Key benefits from deploying Riverbed• Riverbed delivered cost savings of £110,000 • Improved application performance and optimised network
bandwidth
“It’s (Riverbed) definitely made the business more productive. I’m not having to answer calls continually from people saying, ‘I’ve got a performance issue’, as we’re simply not getting those calls now”
Background• Water resource management firm• Merger of companies on opposite coasts• Inter-office collaboration with large CAD files• VoIP, videoconferencing on MPLS network
Results• 50x increase in application performance over the WAN• 94% reduction in bandwidth utilization• Database replication reduced – 8 hrs to 10 minutes
Key benefits from deploying Riverbed• Consolidation of development library onto a single file
server• Centralization of Exchange server information
‘With Riverbed we essentially have real time LAN-like access from either coast.”
Results• Accelerated applications more than 50x• WAN traffic reduced by 90%• Payback in 6 to 9 months
Key benefits from deploying Riverbed• Dramatically improved application
performance• Consolidated Exchange servers
reducing costs• Improved collaboration and productivity
“The rollout of the Steelhead appliances was a breeze. When they arrived we just turned them on and we were off and running.”
“After deploying the Steelhead appliances, we realized we could finally consolidate our Exchange servers without affecting our users, which is a huge win for us.”
Background• Largest privately held baggage handling systems manufacturer• Needed to improve application and email performance to help design
teams collaborate• Needed to enhance DR strategy (HQ in hurricane territory)• Operated EMC RecoverPoint on a 6 Megabit WAN link with 100
milliseconds of latency, needed to avoid bandwidth upgrades
Results• 20x acceleration in application performance• Easily move 500 GB of data for DR purposes
Key benefits from deploying Riverbed• Data center consolidation• Bandwidth savings• Faster file sharing and project delivery • Robust disaster recovery plan
“Our massive half-terabyte DR jobs that basically didn’t work, even over four days, can now be done successfully in a day.”
“Now, we have centralized file shares that are accessible at essentially LAN speed anytime, and to top if off our version control problems have disappeared.”
Background• One of the country’s largest full service
architecture firms• 3,800 employees in 80 offices • Needed to share files and collaborate
more effectively Results
• Faster file sharing and more collaboration on design projects
• Low administration, easy setup Key Benefits from deploying Riverbed
• Reliable replication and secure disaster recovery
“Riverbed really allows you to work in a more collaborative manner, no matter where you are in the world. Riverbed has enabled our company to do business in a completely new way and enhance end user experience.”
Background• The largest general contracting company in Ireland• 1300 Employees• $1B in revenue• A part of SISK Group - Sicon Limited, a large diverse
Irish owned Holding Company with operations in Ireland, the UK and Belgium
Results• Each construction site now has a Steelhead, saving
four hours of worker-time per day, per site• Reduced site set-up time from 3 days to 0• Centralization of data management
Key Benefits• No longer need to have a server on each
construction site, eliminating need for a head on each site to manager
• Removing risk from holding data on a by-site basis• Significant reduction in administration time and costs
“Back-ups were a major major problem for us…we were introduced to Riverbed and it proved very successful...Initially it was just our construction sites, and now there is a goal of overall organization centralization which is driving Riverbed.”Daragh Doohan, Group Infrastructure Manager, John Sisk & Sons
Background• Architectural consulting firm• Create a secure, reliable remote backup process• Enable teams in different offices to collaborate over
the WAN Results
• Backup windows reduced from 4 hours to 5 minutes• $198,000 saved in annual bandwidth expenses• 82% reduction in Double-Take CDP traffic
Key benefits from deploying Riverbed• Improve ability to meet client and project deadlines• Simplified IT management• Faster and more reliable data recovery
“The Steelhead appliances have paid for themselves already. We now have faster and more accurate data backup, while our IT department is more efficient.”
• Leading Australian real estate group that has over 300 architects working across 23 sites in Australia
• Needed to accelerate application performance such as AutoCAD and Exchange as well as enable the collaboration resources across the company
• Riverbed was selected over Citrix because its excellent reputation among US architectural firms and because its easy to implement and manage
Results• Significant reduction of traffic crossing the WAN • Not only improved Citrix performance across the network but
Steelhead replaced Citrix Key benefits from deploying Riverbed
• Architects are better utilized because they are now able to collaborate on projects in real time in different geographies
• Mirvac realized cost savings by:» Decreasing architects’ travel» Centralizing its backup and replication» Consolidating Exchange Servers into one location
“Riverbed is part of our strategy for rolling out LAN-like connectivity to our larger sites and, with Mirvac’s rapid growth both here and overseas, will be part of our expansion plan as well.”
Background• 80 employees spread across 7 offices• Workers are mobile about 50% of the time• Collaboration across Adobe, Office,
AutoCAD painful» 30 – 50 MB documents» 10 minutes to share files among branch
offices» Almost inaccessible while on the road
Results• Evaluated Cisco WAAS and Packeteer
iShaper• Chose Riverbed for Mobile and Branch
Solutions Key benefits from deploying Riverbed
• Documents that took 5 minutes to download now take 2 or 3 seconds
• Workforce collaboration is a reality, anywhere
• Centralized data model now in place
“For us, mobility isn’t an issue to be dealt with sometime in the future; it’s how a business like ours can compete today. So as we were examining acceleration solutions, empowering mobile workers was a requirement.”
Raj Singh, CIO
“I remember when Raj first deployed Steelhead Mobile to my machine. Almost immediately, I emailed him and said, ‘I don’t know what you did to my machine but getting documents has never been easier. Thank you!”
Environmental Consultancy Increased productivity translates into more
billable hours.• Suddenly consultants on the road were
able to spend more time working and less time staring at progress bars.
Value of a single hour of increased productivity alone:
“I remember when Raj first deployed Steelhead Mobile to my machine. Almost immediately, I emailed him and said, ‘I don’t know what you did to my machine but getting documents has never been easier. Thank you!”
Challenges• Enable collaboration for over 25,000 professionals across
North America • Eliminate information “silos” with file sharing• Accelerate Lotus Notes/Domino across the wide area network
Solution• Deploy Steelhead appliances to 40 sites to improve application
performance Benefits
• Increased worker productivity and collaboration• 300 times faster time to open a 21 MB file across the WAN• Avoided having to upgrade network bandwidth• Now considering new solutions such as WebCasting and
backup over WAN enabled by the more efficient bandwidth utilization
Background• Engineering and Construction company with
11,000 employees; IT outsourced to Perot Systems• Difficulty collaborating on projects due to limited
access to large files• Key applications included MicroStation, AutoCAD,
and various Microsoft applications Results
• Backup time reduced from 10 hours to 1-1.5 hours• Backups use 90% less bandwidth
Key benefits from deploying Riverbed• Real-time collaboration now possible over the WAN• Billions in projects completed on-time with fewer
expenses• Backup of remote sites more regular and more
reliable
“Parsons was in danger of losing a project worth hundreds of millions of dollars, simply because the staff couldn’t collaborate. Riverbed fixed that problem.”
Background• Leading engineering consulting firm• Improve collaboration across offices, home
workers, and field crews• Version control problems
Results• Over $1,000,000 saved annually by
eliminating wait times for consulting engineers• 300 - 500 MB files easily transfer over the
WAN Key benefits from deploying Riverbed
• 10 – 15x faster file transfers to mobile workers• Data and servers centralized • Improved productivity and collaboration • Version consistency on critical documents
“The combination of Steelhead appliances and Steelhead Mobile means workers anywhere – in remote offices, in the field, and in offshore facilities, can collaborate in real time across the business.”
Background• Global architectural design company• Wanted to improve employee collaboration and enhance
centralized disaster recovery solution Results
• File download speeds improved by 80%• Enhanced centralized DR solution between HQ and third party
site – synchronizing between 45 and 50GB of data each day• Avoided bandwidth upgrade costs
Key benefits from deploying Riverbed• Enabled employees to access files and web applications
regardless of location• Increase or decrease bandwidth and throughput usage via QoS• Project offices can connect to HQ from any location at LAN
speeds• Robust DR solution, ensuring security of mission-critical files
"We looked at a range of WAN optimization solutions, but Riverbed was the only vendor we found to provide a truly network-based and future-proofed solution."
Background• Chemicals, plastics, nylons manufacturer• 6000 employees, 40 offices in North
America• Microsoft Exchange consolidation
Results• Able to cancel 10 T1s from bandwidth
saved Key benefits from deploying Riverbed
• Consolidated Exchange servers while still improving performance
• Achieved significant cost-savings through WAN circuit cancellations
“The first four Steelhead appliances arrived in four different sites on the same day. They were unboxed, plugged in and running by noon, and we saw an immediate drop in our Exchange traffic.”Eric Nichols, CIO
Background• SRG Partnership was expanding from single Portland office to
multiple West Coast offices with 85 people• Needed to move from 1.5 MB to 100 MB File Server to support
cross-office collaboration• Chose Riverbed because of best-in-class reputation, features
and usability, no advanced configuration requirements and AutoDesk support
Results• Finally enabled their Disaster Recovery system to “just work”• LAN throughput reaches 403 Mb, 3 MB WAN connections
between offices• Optimized bandwidth over 4x
Key Benefits from deploying Riverbed• Steelheads optimize File Server across WAN, obviating need to
install an Exchange Server at San Francisco site• All employees are as efficient as they would be at HQ• Support for web-based and SQL-based systems• Employee efficiency gains• DR finally works!• Avoided approximately $250k in infrastructure costs• Can solve 80% of WAN requirements with Riverbed (rest must
be solved with VDI)• Enabled SRG’s growth and prepared them for further
expansion!
“I can’t even quantify the benefit of having our DR finally work! It’s been a pretty amazing story for us, as our employees can now collaborate effectively without worrying about latency. We feel our results are truly unprecedented.”Greg Moore,IT Director,SRG Partnership
Background• World’s leading subsea engineering and construction
companies servicing oil & gas industries• 22 ships transmit data via satellite to land offices• Wanted to ensure ship-based employees had the
same user experience as land-based employees Results
• 24x faster CIFS traffic• 12x faster HTTP traffic• Satellite link and latency reduction
Key benefits from deploying Riverbed• Exchange server consolidation• Ship-based staff able to access SharePoint and
other network-based applications as fast as land employees
“I would recommend Riverbed Steelhead appliances because they do exactly what they are supposed to. They work and address the key aspects we were looking for in our current solution.”
• Approximately 200 employees • Application issues across the WAN
Results• Improved performance over the
WAN Key Benefits
• Huge reduction in data transfer times
• Reduction in file locks• Increased speed of data
“Implementation process was good. Just plugged it in – there were no real issues. We also really appreciate the Cisco-like interface.” Jordan McQuown , IT Manager
“The schools are delighted with us. The users experience better performance across the network. Upload and download times improved dramatically, and the schools are greatly encouraged by what they perceive as a completely new network.”
Roy Beattie, Services Integration Director, C2K
Background• Public education sector• Provides infrastructure for 65,000+
computers• Provides a secure online communications
environment for all schools in Northern Ireland
Results• Immediate physical improvements• Able to retain existing infrastructure
Key benefits from deploying Riverbed• Minimal disruption to school system• Rapid deployment• Value for money investment
“We now have a much more effective network management process, and can quickly determine where a problem is in the network and what applications or services are being impacted.”
Joe Harrington, Director of Network Systems, Boston College
Background• One of the oldest universities in the U.S. with 15,000
students, faculty and staff across 3 campuses• 3-Tier Gigabit Ethernet network• Rapid growth in network traffic and application
complexity, limited network visibility Results
• Reduced MTTR for network connectivity issues• Increased network uptime• Improved network and application performance
management• Able to pinpoint problems in minutes rather than hours
Key benefits from deploying Riverbed• Cascade enables visibility into traffic from over 100
buildings across 3 campuses to the data center and Internet with automatic network health reports and performance alerts
Background• Supports Australian companies involved in
exporting, with 119 offices in over 60 countries• Many locations have low bandwidth – leading to
poor application performance• Significant number of mobile users/home workers
Solution• Steelhead appliances being deployed across 119
international offices• Purchased 250 licenses of Steelhead Mobile
Software Key benefits
• Improved access to complex information to help increase Australia's level of outbound trade
• Steelhead Mobile almost doubles bandwidth capacity for remote users
• Easy to install and manage
"I've been in this industry for over 30 years and I've got to say it's the first technology in the past 15 years that is truly innovative...this product has very clever technology that significantly accelerates data transfer and provides for the equivalent doubling or tripling of the line speed. We feel it can add substantial value to our business and our users."
Geoff Harders, Global Manager, service delivery and
Background• The Society's Ontario division has more than 70,000 volunteers,
470 staff members and 40 sites across the province-including remote sites
• The Society had difficulty implementing a private cloud infrastructure and needed to accelerate data transfers, consolidate IT resources and replace old legacy computers
Results• Consolidated 35 file servers from remote sites to reduce
maintenance and increase data protection• End users now have LAN like app performance • Won InfoWorld 100 award based on success of project
Key benefits from deploying Riverbed• Reduced the maintenance load for the IT department • IT now is able to guarantee end user satisfaction with
collaboration and improved network performance• Steelhead appliances enabled private cloud infrastructure by
providing more flexibility, for example they were able to relocate their data center from headquarters to a remote site without users experiencing any degradation in service.
"The entire system is more efficient and involves less maintenance than ever before. "In fact, when we centralized our file servers to our headquarters, our customers did not even detect that the local file server had been moved. That's how seamless our deployment was."
Background• DoD supplier management agency overseeing 322,000+
contracts• 60 Contract Management Offices, over 900 employee duty
stations worldwide• Consolidated 18 data centers down to 2 primary sites • Consolidated 625 servers down to 200 with VMware and
NetApp• User complaints about performance
Results• Achieved global consolidation without sacrificing performance• $720,000 annual ROI
“The additional bandwidth DCMA had added couldn't overcome the latency problems caused by chatty application and networking protocols. Users really let us know that they were not happy with the slowdowns they were seeing as the consolidation was proceeding.
Our users are much happier now. No one notices or cares anymore that we've consolidated our data centers. It's completely a non-issue now.”
Background• Office of the Inspector General (OIG) upgraded
WAN bandwidth to address application performance problems in 95 field offices
• However, latency still hampered performance Solution
• Installed 95 Steelhead appliances in all field offices• Also evaluated Cisco and Juniper
Key benefits• Accelerated WAN traffic related to CIFS, HTTP, and
SMTP• Performance improvements immediately obvious to
end users• 90% data reduction• Rapid payback – annual additional costs of a
bandwidth upgrade would have exceeded the one time investment in the appliances
Source: “An Upgrade to the Plumbing: HHS Inspector General’s Office Uses Optimization Tool to Get its WAN Up to Speed,” Government Computer News, July 31, 2006
“We did a bake-of between [Cisco and Juniper]. At the end of it, Steelhead had the best performance.”
NMCI (Navy Marine Corps Intranet) – “NMCI in a Box”
Background• Marine Corps units had difficulty accessing IT
services of NMCI over satellite connections• Needed a solution that didn’t require significant
equipment so Marines could “travel light” Solution
• EDS and the Marines developed “NMCI in a box” to improve access to NMCI from remote locations
• Kit consists of a Steelhead Appliance and some basic equipment (router, switch, power supply)
• Small enough to be carried by two men Key benefits
• Allows Marines LAN-like access to NMCI services from remote locations without having to deploy local servers
• Optimizes limited bandwidth by removing redundant data from low bandwidth, high latency connections.
• Improves performance of applications like MS SharePoint, which the Marines use to collaborate
“It is not just the military that has a need sometimes to connect remote sites. You don’t want to have to set up a server on the other end every time you want to provide services to somebody remotely. With this, it is almost like having a LAN capability even though you’re using a satellite.”
Lt. Col. Richard Leino, assistant chief of staff at the G6 Marine Logistics Group.
Source: Washington Technology, “Pack it up and go anywhere: NMCI’s ‘network in a box’ allows troops to set up offices in the field,” by Doug Beizer, 06/16/08
Background• Auditor of State is the constitutional officer
responsible for auditing all public offices in Ohio.• Auditor of State consolidated all their sever
infrastructure to their data center. Results
• 9 Steelhead appliances deployed within the four weeks
• 60-70% percent bandwidth reduction• Audit team runs Steelhead mobile while off-site
Key benefits from deploying Riverbed• Medicaid/Contract Audit teams can go
“paperless”• Acceleration for SharePoint and Microsoft
Dynamic GP
“After we finished our consolidation project, audit groups started to change the way they managed files. Overall, the steelhead appliances have provided a faster experience for the end-user remotely or at a regional office, and helped us gain better insight to our network.”
• Transmission delays from satellite communications caused Korea Navy to experience frequent messaging delays while at sea
• Needed to accelerate satellite communications to enhance mission success
Results • Increased bandwidth capacity: 192Kbps throughput of WAN
bandwidth became effectively 1Mbps • Accelerated performance of applications over satellite links by
over 5X Key benefits from deploying Riverbed
• Improved ability to carry out our daily operations on board vessels
• Satisfied military requirements for rapid, secure and reliable communications
• Delivered mission-critical information over satellite networks
"192Kbps throughput of WAN bandwidth became effectively 1Mbps after we installed the Steelhead appliances. We experienced a performance improvement of over 5X, which has improved our ability to carry out our daily operations on board the vessel.“
Background• Room to Read is a San Francisco-based Nonprofit with
locations in 9 other countries around the world and 400 employees—seeking to educate children and transform lives
• Needed caching to share server data (Cisco public VPN)• Expensive Internet connections in remote locations• Needed to reduce serious latency and make central
server available to workers • Needed de-duplication to save on bandwidth for
remote downloads Results
• File transfers in seconds down from 5-10 minutes
Key Benefits from deploying Riverbed• Didn’t need to buy large network links• Saving bandwidth• Workers more efficient• Riverbed Mobile client supports employees with heavy
“As an organization that prides itself on reaching far corners of the globe, we really couldn’t operate without the optimization that Riverbed affords us.”
Background• 400 locations across Canada, many connecting to
the WAN through satellite links• Poor network performance an increasing problem
as users demand a richer experience• Wanted to improve DR capabilities by enabling
large file transfers between primary and backup data centers
Solution• Piloting Steelhead appliances in their far north
location to speed e-mail, calendar, and file and print services
Key benefits• Dramatic decrease in WAN bandwidth
consumption and accelerated application performance
• Easy implementation and ongoing maintenance
“We saw dramatic decreases in WAN bandwidth consumption [and] speedier access to files and e-mails, and we received sincere thanks from our proof-of-concept users. Our defined success criteria were exceeded.”
Tom Bimson, Strategic planning manager at
Service Canada
Source: Government Computer News, “WAN to the Max,” by By Maggie Biggs, 05/05/08
Background• Oversees all S. African courts (16,000
employees)• Consolidated IT had lead to a heavy
strain on the network• Deployed 300 Steelhead appliances
Results and key benefits• 76% data reduction across the WAN• Branch users have high-performance
application access – including email and homegrown .net applications
• Enabled continued success of IT consolidation initiatives
“We still consistently see about 76% data reduction across our network today. That enabled us to maintain a centralized infrastructure and deliver high performance applications to end users.”
Enterprise architect
“We still consistently see about 76% data reduction across our network today. That enabled us to maintain a centralized infrastructure and deliver high performance applications to end users.”
Publicly traded company has small offices in Milan, Italy. Connect back to Boston data center via a Cisco VPN client. Email, File Sharing, and FTP were the key drivers
Microsoft Exchange Receive (48 MB Excel Attachment)
Cubist Pharmaceutical – Steelhead Mobile & VMware Acceleration
Steelhead Mobile Publicly traded pharmaceutical company with small
offices in Milan, Italy Connects back to Boston (USA) data center via a
Cisco VPN client Email, file sharing, and FTP were the key drivers
Results: Up to a 27x improvement in Exchange Performance
DR Acceleration with VMware Windows and Linux Server Environment - 90%
virtualized Using VMware Consolidated Backup (VCB)Results: Replicating tens of gigabytes of VMware snapshots to
DR site daily Up to 55x improvement in replication time for virtual
server infrastructure
Microsoft Exchange Receive (48 MB Excel Attachment)
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SteelheadMobile Cold
SteelheadMobile Warm
“The Steelhead products have given us unbelievable performance when replicating VMware. We now see upwards of 50 to 55x improvement in data transfer for a snap of a VMware machine.”
“We can look at the applications, the network round-trip time, and the actual problem in the network. We can define it, and solve it. At the same time we can do daily or weekly reporting. Cascade ultimately gave us the best of both worlds. I love Cascade.”
Background• Nonprofit provider of hospice and palliative care in
Louisville, Central Kentucky and Southern Indiana • Need to accelerate mobile Sun Coast app
Results• Deployed 4 Steelheads at regional offices to defer
bandwidth upgrade for VoIP phones • Deployed 170 Steelhead mobile clients• 4X faster acceleration
Benefits • Mobile administrators travel less, no need to stop
in and upload newest Sun Coast data• Not needing to upgrade bandwidth to remote
offices
“Riverbed makes our administrators more efficient. Today, an administrator can update their laptops at home before they make client visits. We can see more clients and reduce travel costs."
Background• A leading global clinical research organization • Wanted to improve remote access and overall system efficiency• Remote access to centralized applications (including
SharePoint, PeopleSoft, Oracle, SQL, Lotus Notes) was critical to success
Results • Deployed Steelhead appliances at 6 primary data centers• Removed 1.2 terabytes of data from WAN within 30-days• Experienced over 3x capacity improvement in bandwidth
utilization• 70% reduction in Lotus Notes traffic, 78% reduction in CIFS
traffic, and 83% reduction in HTTP traffic Key benefits from deploying Riverbed
• Application acceleration and data deduplication• Eliminated the need to invest in bandwidth upgrades• RSP platform and Steelhead appliance performance gains
allowed consolidation to the datacenter
“Once the evaluation was complete and the devices removed, we had end-users and IT knocking on our doors asking what had happened. This was the big seller for us. A positive end-user experience is critical.”
James MillerDirector of Global Networking and Telecommunications
Background• Regional Illinois Hospital with 10 sites• McKesson - PACS
Results• MRIs took 10-15 minutes to download
now just 1-2 minutes• 18x faster access to centralized files• 96% percent bandwidth reduction
Benefits • ROI in 4 months• Not needing to upgrade bandwidth to
remote offices
"Riverbed really stood out because from a technical perspective...the Cisco solution was more about compressing your bandwidth, and we weren't sure that just compressing would actually give us the bang for the buck we needed.“
Joseph Granneman, CTO, CSO & Dir., Info. Technology, Rockford Health System
Background• Serves millions of patients in Northern
California; 44,000 employees• 100 locations with varying bandwidth
capacity that hampered performance of key clinical systems
Solution• Tested Riverbed and Cisco• Chose Riverbed due to ease of deployment
and low TCO• 30 + appliances installed, with plans for more
Key benefits• Reduced routine data transfer operations
from days down to hours • Improved clinician satisfaction• Improved patient services
“When we look at the performance gains combined with the total cost of ownership and straightforward deployment model, it became evident that Riverbed surpassed other solutions on the market. Most importantly to us, the net result has been improved clinician satisfaction and improved patient services by deploying the technology."
Background• Seeing huge increase in customer demand
for Riverbed-based managed services• Deployed Riverbed for clients in over 30
cities in 14 countries Client benefits
• Data center consolidation• Improved performance of MS Exchange• Faster application performance
Service Provider Benefits• Ability to deliver better business outcomes
for clients• Additional value-added service for their
managed service portfolio
“The Riverbed products delivered exactly as promised. Application performance was termed as nothing less than ‘extraordinary’ by our customers with scalability and simplicity being second to none.”
“We see a major role for Riverbed products in our portfolio of managed service propositions which cover a broad range of core business areas including improving client operational efficiency, business continuity/ sustainability, collaboration and mobility/home working.”
COO, BT Global Services, AsiaSource: Telecomasia.net, “Optimized networks deliver world-class services and application performance,” 4/9/08
Background• SP in Europe with 30,000 employees• Clients complaining of poor application
performance• Offered Riverbed solutions as a premium
service Client benefits
• Accelerated application performance • Reduced bandwidth consumption by 50%• Improved data throughput by up to 4x
Service Provider benefits• Happier clients• New premium service to offer• Easier to control and report SLAs
“Without Riverbed, we couldn’t have met the performance requirements of our clients.”
“We started using it as a solution to our clients’ problems, but it has helped us develop premium services for our clients. It is the ideal value-added service for our business.”
“It’s a total win-win situation for the business, the end users, and the IT time alike.”
Benefits • Centralize management• Not needing to purchase new
servers
“RSP allows IT administrators to lock down a branch office or remote site, centralize services at the datacenter, and provide a platform at the edge for running required applications that can't be centralized.”
“We have several distribution sites with minimal IT support, by adding RSP to our Steelheads, we have been able to reduce hardware cost and centrally manage file servers.”
Tom Hanwinyoo, Network Systems Manager, American Suzuki Motors
Benefits • Centralize management without having to
upgrade WAN circuits• No need to replace 5U mid-range servers with
1U Steelhead appliances• Save additional $7K/year in Op-Ex cost for
centralizing backup and SW support• Steelhead appliances generate less heat and
power than old server, now able to get 30 minutes more battery time
“RSP allowed me to completely decommission our old servers in favor of the appliances. Performance is phenomenal, the users don't realize that their data is no longer down the hall but is now hundreds of miles away.”
to purchase a new server, spent only $1,400 to add RSP
• Ease of management
“We had an old Great Plains server that was near the end of life. Instead of purchasing a new server, we decided to go with virtualizing our Great Plains server on RSP. Our end-user don’t event notice the difference!”
Benefits • Centralize management • Reduce hardware & maintenance cost• Reduce power and cooling consumption• Stream line server deployment• Legally GREEN Enterprise
“We were early adopters of RSP which has help with cost savings of hardware maintenance contracts, and it’s also allowing us to be more “Green” by reducing power consumption and cooling needs.”
remote office• Future – looking to use RSP to run a back
up DR server!
“At Stand Associates, we have been early adopters of the Riverbed Services Platform (RSP). We initially started using RSP print in one of our small offices…’As Strand grows and opens remote offices deploying the Riverbed Steelhead appliance and running RSP will be the preferred solution.”