C&L Group Capabilities Presentation

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C&L Group Capabilities

Presentation

● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

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Partnership with our ClientsWe approach each customer with a value add philosophy and conduct business to gain optimum success with every client. We believe in a strong partnership model.

We make a substantial investment in understanding our client’s business and it's goal in supporting that business from an IT perspective. Ideally we try to understand your LONG TERM (3 year) plan as well as your yearly plan. We also engage an experienced account team to work closely with you. They provide a value-add understanding not only to the technical aspects of the anticipated work to be performed but also in getting to know your personalities and expectations so as to achieve maximum success in providing technical solutions and suggestions/recommendations. This dedicated team also brings insight to better assist in the investment in and coordination with our recruiting activities to assure that the people we present for assignments are well qualified and well versed in what you are trying to achieve.

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

C&L Group is a leading provider of technology solutions & services across a broad spectrum of IT platforms. Founded in 2006 by John Cassese & Dan LiebmanHeadquarters - NYC, NY, Rural Sourcing Center – Reading, PA

Centers of Excellence ( COE )  - QA/Testing, App Development, Production Support & Maintenance, Infrastructure, Help Desk

Recruiting Capabilities - Strong multi faceted recruiting organization with access to a broad spectrum of IT and business professional resources. C&L Group’s nationally focused recruiting staff provides these resources across diverse geographic regions

Rural Sourcing Facility - Delivery of C&L Group’s technology solutions is provided at our fully secured technology center in Reading, PA. Where we offer outsourcing, managed services, fixed price, project solutions and T&M IT contingent staffing

Veterans Sourcing Group (VSG) is a Service Disabled Veteran Owned Small Business (SDVOSB) formed in May 2011. VSG, a C&L Group joint venture (49% owner) provides an opportunity to give employment to our veterans. VSG is housed in Reading, PA

C&L Group

● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Locations & Counts

On-site work locations:

NY, NJ, PA, RI, CT VA, GA, FL, TN OH, IL, MI CAToronto, Ontario

Rural Sourcing Facility

Wyomissing, PA(Greater Reading)

Corporate 16Employees 75

Subcontractors 50

TOTALS 141

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Recruiting Process - provide highly qualified resources and meet or exceed client staffing goals. Maintenance of an inventory of active, pre-screened, qualified, cost-effective resources that match the clients’ current and anticipated needs.

• Process Highlights include:• Comprehensive testing program• Technical screening to all candidates • Contacting references• Background security checks• Drug and criminal tests• Third-party services for security clearances

Talent Pool – Within a 50 mile radius of Reading, approximately 2280 qualified IT professionals who are currently unemployed or under employed Cost of talent – the cost of IT resources is 30% lower than larger citiesStaff Retention – lower cost of living, better quality of life for local work, and a professional work environment contribute to a very high retention rateHigher Education campuses – Five campuses within a 15 mile radius of Reading. C&L is partnering with these higher education campuses to train students in the necessary technologies to support the outsourcing projects

Talent Acquisition

New Requirement

C&L Database

Job Boards

Job Fairs

Initial Screening

Technical Review

Face -to Face

Interviews

Candidate OK

Candidate OK

Client Interview

Candidate Selected

Candidate OK

Recruiters conduct phone screen. If ok, pass on to

Reading Manager for resume review

Tech review by technical

interview or BrainBench

testing or both

Recruiters search internal DB, Job Boards, host Job

Fair

In person interview with recruiter, PM,

tech lead

Client has option for interviewing

candidate – phone or in-person

Candidate added to DB for other

positions or flagged with NO

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

The C&L Group has created a technology center in Wyomissing, PA (Greater Reading area) to provide a full range of domestic IT outsourcing capabilities to its customers. C&L Group delivers a high quality solution at aggressively competitive prices. C&L Group’s primary goals are to provide quality lower costing resourcing while keeping IT jobs in the US. Our American-based alternative outsourcing solution is performed in a secured, high-tech facility just 2.5 hours from New York City.

Rural Outsourcing

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

• Strategically located with easy access to major north-east and Mid- Atlantic cities • Better collaboration with your team during regular work hours• Increased agility and speed of development and other services• No grappling with the large time differences or language and cultural differences that can

complicate off-shoring relationships• Geographic location provides easy access to a large pool of experienced, technical talent• CMM-based methodologies designed for geographically distributed (rural / off-shore / on-

site) projects• 24*7 secured and monitored facility & separate client project rooms for security purposes• Advanced infrastructure and security system for maximum client confidence• Our services include full life-cycle application integration, web site development, business

analysis, support and maintenance of legacy applications, testing and test automation, infrastructure & configuration

• Cost savings – Total Cost saving – 30% lower than client’s on-site costs• Low attrition – Great work environment and enhanced quality of life for resources

Rural Outsourcing Benefits

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Rural Outsourcing Cost Savings

100%

20%

30%

20%

30%

Fixed Cost(Due – Diligence,Infrastructure,Security,Contracts)

OngoingCost(Oversight,Travel, Security,Management)

NetCostSavings

Typical Offshore Cost Savings100%

10%55% 5%

30%

Fixed Cost(Due –Diligence,Infrastructure,Security,Contracts)

NetCostSavings

Rural Sourcing Cost Savings

OngoingCost(Oversight,Travel, Security,Management) Traditional

USLaborCost

OffshoreLaborCost

TraditionalUSLaborCost

OnshoreLaborCost

Rural Sourcing - Lower Total Cost of Ownership• All-in rate – resource, communications, facility, acct mgmt• Same time zone for NY• Reduced travel time to NY• Easier communications• Understanding of business culture• Same rate when traveling/on-site for short periods • Extremely low attrition rate (3.5%)

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Delivery Center (350 – 400 person capacity):• 7200 sq ft furnished for 62 resources• 2000 sq ft not furnished – capacity for 27 resources• Adjacent space – 5800 sq ft unfurnished space• 1st right of refusal on additional 14,000 sq ft on 2nd Floor• 1st right of refusal on additional 9,200 sq ft on 4nd Floor

Security (Physical & Logical):• 24x7 Security Guards• Badge access into building• Building video monitoring• Suite and project room key badge entry• Access controlled network room• SOC2 certification (defined controls for security)• Secured connectivity methods

Back-up & Redundancy:• UPS back-up• Full internet and voice redundancy• Generator back-up connection in progress

C&L Group Facility

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

General Delivery Model

Utilizing a flexible delivery method, C&L Group can also provide a mixed location solution -One Structured Delivery Team across all locations -

depending upon the needs of the client.

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Management Team:• Dedicated Engagement Management• Delivery Manager• Project Manager

Defined processes for:• Governance• Escalation• Transition & Knowledge Transfer

Contingency Planning: Various levels of contingency/risk management • Working at home• Working from client site• Local DR location in Reading• Full Off-site location in NJ and NY

Delivery Management

Experience ● Knowledge ● Flexibility ● Commitment ●

Professionalism

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Best-in-Class Quality Management Processes

• Process frameworks for:• Application Development &

Maintenance• QA Testing• Program Office

• Quality standards followed:• Process based on SEI-CMM

Level 3• Facility SOC2 certification in

process

Institutionalized Quality Initiatives Mature Yet

Flexible Process Frameworks

Proven Methodologies Metrics

based Project Reviews

• Methodologies for:• QA Transition & Automation• Development, Prod Support• Project Management• Infrastructure Support & Mgmt

•Track & Measure:• Service Levels• Performance improvements• Financials

● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Project Management• Communication• Project Dashboard• Scheduling• Tracking & Reporting• Contingency Planning

Resources• Staffing and Retention• Training

Project Team• Quality of Deliverables• Issue Resolution Effectiveness• Communications

Minimizing RiskWork Environment/Security

• Facility Infrastructure • Telecommunications• Physical Security• Data Security• Client Connectivity• Software Tools

Management Support• Communication to all levels• Progress Reporting • Monitoring of plan and metrics• Continuous Improvement Plan

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Development Model

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

IT Solutions

Application Development,Maintenance, & Production Support

Quality Assurance & Testing

Contract Management

Business & Systems Analysis

Infrastructure Management & Support

Production Support

Help Desk

Areas of FocusSample Core Technologies Distributed - Java/J2EE, JSP, .NET, XML, C++,

Informatica, VB, MQ Series, Silverlight Enterprise Development Frameworks – non legacy -

Java, .NetScripting Languages - PHP, Python, JavaScript toolkit, AJAX

Content Management Systems – WordPress, MS SharePoint, Joomla, Drupal, RedDotQuality Assurance - HP/Mercury, Borland, IBM/Rational, AutosysLegacy: COBOL/CICS, Natural, PL1, SASERP - PeopleSoft, Oracle, SAPDatabase - Oracle, SQL, MySQL,Teradata, DB2, SybaseBI/Reporting – Business Objects, Cognos, CrystalPlatforms/Servers - Windows, Unix, Linux, Websphere, Weblogic

● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

SystemAnatomy is a fully customizable, flexible, and versatile research tool that provides in-depth application knowledge of your applications.

SystemAnatomy performs detailed analysis on a multitude of data stores across various platforms to continually identify and document component relationships, dependencies, flows, and business processes.

SystemAnatomy provides a centralized view of valuable application information for any group within an IT organization. Improved knowledge of an application and its complex relationships facilitates improved analysis, higher quality, lower overall project costs, and improved maintainability, leading to higher project success rates. Leveraging a centralized SWAT team with SystemAnatomy experience ensures quicker delivery times and higher quality deliverables.

SystemAnatomy

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

Highlights• Interfaces with system software such as source management systems,

schedulers, and documentation repositories• Provides a framework for analyzing custom data sources• Accurate and up-to-date analysis results• Dynamic documentation• Standard and customized presentation views of key decision support

information• Results delivered quickly, minimizing long analysis and development

cycles• In-depth system based application and operational knowledge• Comparative analysis between multiple platforms or historical data

SystemAnatomy

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Sample Clients by Industry

Insurance & Healthcare: 40% Banking & Finance: 45% Other: 15%

MFX Fairfax

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● Experience ● Knowledge ● Flexibility ● Commitment ● Professionalism

• Experience – Extensive experience delivering high quality solutions at lower costs. Depth and Breadth to support all aspects of project lifecycle (PM, Analysis, development, maintenance & prod support, QA

• Lower Total Cost of Ownership – Easily support US markets, minimal travel constraints, strong understanding of business culture, consistent rate regardless of location

• Delivery Process – Proven transition methodology, governance model, quality standards• Proximity – Easy access to NY city, close to 3 major airports• Facilities – Availability of secure space to support the security needs of our clients• Pricing – All in price – includes facility, communications, Sr account & delivery management,

location• Talent – Highly experienced talent at reasonable costs - the cost of IT resources is 30% lower

than in the larger cities• Flexibility – Easily adapt to changing needs• Local /On-site support – Can be onsite in NY quickly as needed

Why us?