Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
MISSIONTO PROMOTE EMPLOYEE SAFETY IN AND AROUND
THE CIVIC CENTER CAMPUS
2
Increase employee awarenessEducate on best practicesTrain on personal safety
3
COUNTY EXECUTIVE OFFICE (CEO) CIVIC CENTER EMPLOYEE SAFETY COMMITTEE
4
CIVIC CENTER SAFETY COMMITTEE• ESTABLISHED TO:
• RAISE SAFETY AWARENESS • PROMOTE PERSONAL SAFETY • UNDERSTAND AND ADDRESS ONGOING ISSUES
• COMPRISED OF COUNTY, LOCAL GOVERNMENT AND OTHER CIVIC CENTER REPRESENTATIVES
• MEETS ON A QUARTERLY BASIS
5
CURRENT ACCOMPLISHMENTS & GOALS:
•ANNUAL EMPLOYEE SAFETY AWARENESS TRAINING •SAPD QUALITY OF LIFE TEAM•SAPD AND HCA/BEHAVIORAL HEALTH RIDE ALONG PARTNERSHIP•CIVIC CENTER SERVICE EMAIL•MAINTAINING THE CIVIC CENTER CLEAN & SAFE
6
CIVIC CENTER SERVICE EMAILMANAGED BY THE CEO•CENTRALIZED EMAIL
• REPORT MAINTENANCE OR NON-EMERGENCY SAFETY CONCERNS
• PRIORITY TO HEALTH & SAFETY CONCERNS
• EMAILS:• AUTOMATIC RESPONSE• LOGGED DAILY & DISTRIBUTED TO
THE RESPONSIBLE PARTY (I.E. CITY OF SANTA ANA AND/OR COUNTY OF ORANGE)
7
IMMEDIATE RESPONSE MAY NOT BE GUARANTEED DUE TO STRATEGIC USE OF LIMITED RESOURCES
8
9
ROUTINE CIVIC CENTER MAINTENANCE & SPECIAL PROJECTS
10
REGULAR MAINTENANCE• TRASH AND DEBRIS PICKED UP DAILY• PRESSURE WASHING DAILY• ONGOING REPAIRS FOR ELECTRICAL
AND PROPERTY VANDALISM
• LANDSCAPE MAINTENANCE• DAILY SHRUB MAINTENANCE • WEEKLY TURF MOWING • ANNUAL TREE TRIMMING • RE-LANDSCAPING AREAS WITH
DROUGHT TOLERANT PLANT MATERIALS
11
SPECIAL PROJECTS• JAPANESE GARDEN RENOVATION•WEST MALL LANDSCAPE PROJECT•SUPERBLOCK P2 LIFT STATIONS PROJECT•COUNTY ADMINISTRATION
SOUTH/NORTH CONSTRUCTION•OC STREET CAR
12
Presenter
Presentation Notes
The West Mall area is west of Ross Street between City Hall and the Santa Ana Library. There is a low green tubular fence around this area right now. The Lift Stations Project is in the Superblock parking lot at 6th Street and Flower Street entrance and Santa Ana Blvd. & Parton Street entrance. We are replacing the storm drain pumps that remove the rain water from the Superblock parking lot area.
CIVIC CENTER LAW ENFORCEMENTORANGE COUNTY SHERIFF’S DEPARTMENT (OCSD) &SANTA ANA POLICE DEPARTMENT (SAPD)
14
LAW ENFORCEMENT PRESENCE
INSIDE COUNTY FACILITIES•HALL OF ADMINISTRATION (HOA)
• 1 OCSD DEPUTY• 2 SSO'S (SHERIFF'S KIOSK)
•KIOSK STAFFED FROM 6 AM TO 10 PM• 11 SSO’S THROUGHOUT DIFFERENT
COUNTY FACILITIES
OUTSIDE COUNTY FACILITIES • 7 SAPD OFFICERS PATROL AREA•SANTA ANA PUBLIC LIBRARY
• PRIVATE SECURITY GUARD
•CITY HALL SECURITY GUARDS • HOURS: 6:00 AM TO 10:00 PM • GUARD ON DUTY # (714) 269-892815
OCSD & SAPD HAVE A STRONG WORKING PARTNERSHIP
CODE BLUE HELP POINTS
16
ORANGE COUNTY SHERIFF’S DEPARTMENT - OCSD
17
ACTIVE OCSDCIVIC CENTER PRESENCE
• HOA KIOSK (6 A.M. – 10:30 P.M.):• DESK: 714-834-2250/CELL: 714-448-2163• DEP. VINCENT SMITH• SSO JESSICA MARTINEZ • SSO OSCAR VEGA • SSO MICHAEL MOORE • SSO JEREMY DARETT
18
ACTIVE OCSDCIVIC CENTER PRESENCE
• COUNTY ADMIN SOUTH (6:30 A.M. – 6 P.M.):• DESK: TBD/CELL: 714-448-2199• SSO CATALAN URSAN• SSO CRISTINA REINA
• OUTSIDE (9:15 A.M. – 5:45 P.M.):• SSO (TBD)
19
ACTIVE OCSDCIVIC CENTER PRESENCE
• 405 W. 5TH ST (10 A.M. – 6:00 P.M.):• DESK: 714-568-5972/CELL: 714-720-1561• SSO FRANK MARTINEZ
• 211 W. SANTA ANA BLVD. (9 A.M.-5:00 P.M.): • CELL: 657-220-2210/DESK: PENDING• SSO CRISTINA REINA
• 300 N. FLOWER STREET (8 A.M.-5:00P.M.)• CELL: 714-474-7598/DESK: PENDING• SSO (TBD)
20
SHERIFF’S SAFETY TIPS•KNOW HOW TO CONTACT THE SSO IN YOUR BUILDING•KNOW WHO TO CALL FOR AN EMERGENCY (SAPD OR OCSD)•BUILDING #10 KIOSK: 714-834-2250, SSO OR DEPUTY •SEE SOMETHING, SAY SOMETHING•AFTER HOURS, CALL FOR AN ESCORT (IF AVAILABLE)
21
SHERIFF’S SAFETY TIPS•DURING A BUILDING LOCKDOWN, SHELTER IN PLACE UNTIL INSTRUCTED
OTHERWISE. TRYING TO LEAVE COULD PUT YOU IN MORE DANGER• FIGHT OR FLIGHT MENTALITY•DURING AN EVACUATION, KNOW YOUR NEAREST ROUTE OF ESCAPE
IMMEDIATE INCIDENT REPORTING IS CRITICAL FOR LAW ENFORCEMENT RESPONSE!
22
SANTA ANA POLICE DEPARTMENTCITY OF SANTA ANA
23
CIVIC CENTER PATROLNAME MODAT BADGE# OFFICE# WORK CELL# WORK DAYSCPL. RICK VELASQUEZ 31-091 3236 X8249 714-830-9755 MON-THURSOFC. GARY AYALA 31-095 3294 MON-THURS 0530-1600OFC. BLAKE DUARTE 31-093 3492 MON-THURS 0530-1600OFC. TREVOR STANALAND 31-094 3438 MON-FRI 0800-1830OFC. JUSTIN COLLINS 31-097 3411 MON-THURS 0800-1830OFC. JONATHAN KLEIN 31-092 3440 TUES-FRI 1000-2030OFC. LEONARDO GONZALEZ 31-096 3450 TUES-FRI 1000-2030PICK LINE (VOICEMAIL)
24
CIVIC CENTER SAFETY TOPICS
COMMON SENSE SAFETYPARKING LOT SAFETY
ASSAULT PREVENTIONACTIVE SHOOTER
25
COMMON SENSE SAFETY
•PRACTICE VIGILANCE •USE BUSY STREETS – DO NOT TAKE
SHORT CUTS•WALK IN THE CENTER OF SIDEWALK•DON’T TALK TO STRANGERS
26
COMMON SENSE SAFETY
27
•CARRY YOURSELF WITH CONFIDENCE•MAKE EYE CONTACT•WALK TALL• EXPRESS CONFIDENT BODY
LANGUAGE
COMMON SENSE SAFETY
28
•TAKE THE ELEVATOR, NOT STAIRS• IF POSSIBLE, DON’T RIDE ALONE WITH
STRANGERS• IF YOU’RE UNCOMFORTABLE WITH A
STRANGER, GET OFF OF THE ELEVATOR• STAND NEAR CONTROL PANEL – ALARM
BUTTON
COMMON SENSE SAFETY•SURRENDER PROPERTY IF CONFRONTED
•GIVE UP WHATEVER PHYSICAL PROPERTY THE SUBJECT ASKS FOR/DEMANDS
•THROW THE PROPERTY IN OPPOSITE DIRECTION AND RUN•TRY TO REMEMBER WHAT THE SUBJECT LOOKED LIKE•TRY TO REMEMBER THE MANNER AND DIRECTION OF ESCAPE
29
PARKING LOT SAFETY REMINDERS• REMEMBER WHERE YOU PARKED YOUR CAR• WALK IN A GROUP• HAVE KEYS IN YOUR HAND• OBSERVE SURROUNDINGS:• AS SOON AS POSSIBLE, LOCK DOORS & DRIVE AWAY• ALWAYS TRAVEL WITH CAR DOORS LOCKED• NEVER LEAVE VALUABLES IN PLAIN VIEW
30
PREVENT ASSAULT – TAKE ACTION!• IF APPROACHED - TAKE ACTION!•DECIDE
• RUN • SCREAM • TAKE ACTION
•DO ANYTHING TO DRAW ATTENTION•DO NOT BE TAKEN FROM THE SCENE!
31
ACTIVE SHOOTER•RUN/EVACUATE
• HAVE AN ESCAPE ROUTE & PLAN IN MIND
• LEAVE YOUR BELONGINGS BEHIND• KEEP YOUR HANDS VISIBLE• FOLLOW INSTRUCTIONS OF LAW
ENFORCEMENT
•HIDE• HIDE FROM ACTIVE SHOOTER’S VIEW• LOCK AND/OR BLOCK ENTRY
• FIGHT• LAST RESORT WHEN IN DANGER• TRY TO INCAPACITATE SHOOTER• ACT WITH PHYSICAL AGGRESSION• COMMIT TO YOUR ACTIONS
32
PERSONAL SAFETY SUMMARY•GOALS – SAFETY AND SURVIVAL•NO PERFECT DEFENSE SYSTEM •PUT ODDS IN YOUR FAVOR AND USE BEST PRACTICES•AVOID “BAD” SITUATIONS AND OBSERVE SURROUNDINGS•ALWAYS HAVE A PLAN• FOR MORE INFORMATION: ONLINE VIDEOS ON SELF DEFENSE, SAFETY TIPS, ETC.•SAFEST ROUTE TO YOUR DESTINATION
33
TIPS FOR TALKING WITH UNSTABLE INDIVIDUALS• BE AWARE OF YOUR OWN LEVELS OF ANXIETY, FEAR, ANGER IF APPROACHED BY
AN INDIVIDUAL, ESPECIALLY IF HE/SHE IS UNKNOWN• STAY CALM AND AVOID NERVOUS BEHAVIOR• DON’T FORCE COMMUNICATION• USE SHORT, CLEAR, DIRECT SENTENCES AND ACTIVE LISTENING• MAINTAIN AND DO NOT CHALLENGE PERSONAL SPACE
34
Presenter
Presentation Notes
When approaching individuals with behavioral health issues, it is important to first be aware of your own level of anxiety, fear, or anger. While ensuring your own personal safety is the first priority, remember that people with mental illnesses are more likely to be victims of violence rather than becoming violent. So try to stay calm and avoid nervous behavior. It is important to never force communication, and be aware that just because a person may be showing a limited range of emotions or having little verbal expression, doesn’t mean that he or she does not understand or is not feeling anything. Speaking slowly and confidently and using short, clear, direct sentences is helpful. Also, active listening is important, observing both verbal and non-verbal cues. This can help increase your awareness of what may irritate or worsen a person’s behavior. Finally maintain your own comfort zone, while respecting the personal space of others.
HCA BEHAVIORAL HEALTHCOUNTY OF ORANGE
35
BEHAVIORAL HEALTH COMMUNICATION TIPS•BE AWARE OF YOUR OWN LEVELS OF ANXIETY, FEAR, ANGER IF APPROACHED
BY AN INDIVIDUAL, ESPECIALLY IF HE/SHE IS UNKNOWN•STAY CALM AND AVOID NERVOUS BEHAVIOR•DON’T FORCE COMMUNICATION•USE SHORT, CLEAR, DIRECT SENTENCES AND ACTIVE LISTENING
36
BEHAVIORAL HEALTH COMMUNICATION TIPS
•MAINTAIN AND DO NOT CHALLENGE PERSONAL SPACE•BE RESPECTFUL TO THE PERSON•IF THEY ARE EXPERIENCING HALLUCINATIONS OR DELUSIONS, THEY SEE
THEM AS VERY REAL EXPERIENCES – DO NOT PRETEND THAT YOU EXPERIENCE THEM AS WELL
37
BHS OUTREACH & ENGAGEMENT•OUTREACH STAFF PROVIDES SERVICES IN THE FIELD MONDAY THROUGH FRIDAY,
8:00 AM TO 5:00 PM•CALL BHS OUTREACH & ENGAGEMENT AT (800) 364-2221 FOR OUTREACH
SUPPORT WITHIN THE COMMUNITY •REMEMBER TO PROVIDE AN ACCURATE DESCRIPTION AND LOCATION •OUR GOAL IS TO BUILD TRUST WITH THOSE IN NEED OF BEHAVIORAL HEALTH
SERVICES IN ORDER TO FACILITATE LINKAGE
38
KEY BEHAVIORAL HEALTH RESOURCES• CRISIS ASSESSMENT TEAM (CAT): 866-830-6011
• ASSESSMENT AND EVALUATION OF INDIVIDUALS AND FAMILIES EXPERIENCING PSYCHIATRIC EMERGENCIES
• BHS OUTREACH & ENGAGEMENT SERVICES: 800-364-2221• STREET OUTREACH AND COMMUNITY ENGAGEMENT/INTERVENTION FOR INDIVIDUALS & FAMILIES
WHO ARE HOMELESS OR AT RISK OF HOMELESSNESS WITH BEHAVIORAL HEALTH NEEDS• OC LINKS: 855-OC-LINKS (855-625-4657)
• LINKAGE TO COUNTY BEHAVIORAL HEALTH SERVICES BY A NAVIGATOR : MON-FRI 8 AM TO 6 PM
39
REPORTING AN INCIDENTCEO, OCSD, & SAPD
40
HOW TO REPORT AN INCIDENT:• CONTACT EITHER OCSD OR SAPD• PROVIDE THE RELEVANT INCIDENT DETAILS:
• TYPE OF INCIDENT• SUSPECT DESCRIPTION(S)• LOCATION
• REPORT CAN BE ANONYMOUS• TIME REQUIRED? IMMEDIATELY
41
REPORTING OTHER ISSUES•CIVIC CENTER SERVICE
TO REPORT GENERAL CIVIC CENTER SAFETY OR MAINTENANCE REQUESTS: [email protected]
•NIXLEIN ORDER TO SELF-OPT IN AND BEGIN RECEIVING MESSAGES ON INCIDENTS AFFECTING THE CIVIC CENTER FROM NIXLE: TEXT SACC TO 888777
•MY SANTA ANA (APP)
42
PROGRAM YOUR PHONEREPORTING INCIDENT IN-PROGRESS OR WITHIN A COUNTY FACILITY
SHERIFF’S KIOSK: (714) 834-2250
REPORTING INCIDENT IN-PROGRESS IN THE CIVIC CENTER• CIVIC CENTER PATROL GENERAL LINE
(GENERAL COMPLAINTS) – 714-245-8288• SANTA ANA POLICE – DISPATCH
(NON-EMERGENCY) – 714-834-4211
43
FINAL REMINDERS•SAPD ESCORTS ARE AVAILABLE (CITY OF SANTA ANA EMPLOYEES)•OCSD ESCORTS ARE AVAILABLE (COUNTY OF ORANGE EMPLOYEES)•CIVIC CENTER SERVICE EMAIL IS HERE FOR YOUR SAFETY AND
MAINTENANCE REQUESTS ([email protected])
44
IMMEDIATE INCIDENT REPORTING IS CRITICAL TO ENABLE OCSD AND/OR SAPD TO RESPOND!
QUESTIONS FOR PRESENTERSFOR MORE INFORMATION CONTACTMELISSA CORRAL/CEO(714) 834-2092
45
Related Documents
