Chicago Coordinated Entry System Christine Riley, DFSS Stephanie Sideman, CSH Kimberly Schmitt, All Chicago
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Chicago Coordinated Entry System
Christine Riley, DFSS
Stephanie Sideman, CSH
Kimberly Schmitt, All Chicago
Message from DFSS
Partnerships
Please turn to a neighbor and say hello.
Share an experience of a partnership that
led to a person in your program moving
into housing.
▪ What role did you or your team play?
▪ What role did another partner play?
Coordinating Entry
▪ Chicago’s vision for coordinated entry is a
community response to ending homelessness that
accounts for
◻ The diversity of needs of people experiencing
homelessness,
◻ Urgently responds to these needs with permanent
housing solutions,
◻ and successfully incorporates the housing,
healthcare, and employment systems.
This is where you come in. Welcome.
Coordinated Entry System Lead
Entities and Roles
Coordinated Entry System Process
Coordinated
Entry
Assessment
Through
HMIS to
Determine
Housing
Strategy
Transitional Housing
Rapid Re-Housing
Permanent
Supportive Housing
Diversion
Community Supports
Permanent Housing w/
Short Term Support
Chicago’s Map
Youth Diversion
Working with youth?
If the person can be supported by a diversion
specialist, please reach out:
Age 18-24: Contact the diversion point of contact at
Catholic Charities at 312-655-7165 or
Coordinated Entry System
Timeline
April May – June July - August
Youth
Ages 18 – 24
with or without
children
Single Adults Families
Central Referral System
The Central Referral System is being phased
out and replaced by HMIS.
▪ No new applications will be accepted on the CRS
▪ Information will not be transferred from the
CRS to HMIS
▪ This means people not connected to a housing
path must be assessed and entered into HMIS to
be matched to a housing intervention as capacity
allows
Target Population
Youth
▪Category 1: Literal homelessness
▪Category 2: Imminent risk of homelessness
▪Category 4: Fleeing Domestic Violence
▪Unstably Housed: Moving from one place to the next
without the means to secure stable housing
Adults
▪Category 1: Literal Homelessness
▪Category 4: Fleeing Domestic Violence
Engage
Role of Shelters and Interim
Providers
The crisis response system plays a critical role in
responding to both emergency and ongoing
needs of participants.
The Coordinated Entry System will not change
the path people take to access your programs.
It will change how partners collaborate to
successfully move people into housing.
Role of Shelters and Interim Housing
- HMIS
▪Entering people into your programs using the new
HMIS consent can allow for enhanced coordination
▪Project Entries and Exits
◻ Shared in the matching process
◻ Verify homeless history
▪By Name List (One List)
◻ Active participants are either enrolled in a homeless
project or have been in the past 90 days
◻ Only people on the By Name List are matched to
housing
Assess
▪ Skilled Assessors will complete standardized housing
assessments on HMIS with applicants
▪ Your project may have Skilled Assessors or this may be a
partnership with other projects including Access Points
◻ Access Points are places people can be referred to if they
have not yet completed an assessment and are listed on
our website under Access:
www.csh.org/chicagoces
Assess - HMIS
Applicants only need to be assessed once to connect to a
housing partner
▪ This is visible to you on HMIS if someone in your project
has been assessed by viewing their entry into the
Coordinated Entry System Skilled Assessor project
After a person has been matched to a housing provider, if s/he
falls back into homelessness another assessment will be
required at that time.
Assessment Updates - HMIS
Skilled Assessors:
Updates can be made to the Standardized Housing
Assessment by any Skilled Assessors as information
changes.
Housing Providers:
Any Housing Provider can update contact information or
a change in household size in a newly created
Standardized Housing Assessment - New Contact
Information.
Updated data is shared with the CES matching team.
Triage
▪ Domestic Violence Services and Emergency Housing
▪ Healthcare
▪ HIV/AIDS Housing and Supports
▪ Employment
▪ Senior Subsidized Housing
Triage for Healthcare
The Shriver Center has an online Help Hub for resources
and updates specific to Medicaid enrollment.
▪ Unless you circle your name on the sign-in sheet we
will share your e-mail so that you will be invited to
register for this online resource.
More information to follow on how to help people look up
their Managed Care Organization to explore
healthcare options.
Match
The One List
▪ HMIS uses data shared by all providers to create the One List, a By
Name List of all individuals and households currently experiencing
homelessness
▪ This list includes people considered to be active, meaning enrolled in a
homeless project or exited from one within the last 90 days
The Match
▪ Catholic Charities uses this One List to match people to housing
programs based on availability, eligibility, and prioritization
◻ This process includes notifying providers working with the household
via email
◻ Housing Providers will receive an individual and/or household’s
history of program Entries recorded in HMIS
Match - HMIS
HMIS history of Entries and Exits replaces homeless letters from
agencies using HMIS
▪Example of HMIS project entries shared:
Provider
Entry
Date Exit Date
# Days
Enrolled Exit Destination
Heartland Health Outreach -
PATH Program(1163)4/24/2017 18
North Side Housing &
Supportive Services - Interim
Housing Uptown(1045)
3/15/2017 5/1/2017 47No exit interview
completed (HUD)
Pacific Garden Mission - Men's
Transitional Resident
Program(1300)
5/5/2016 6/5/2016 31No exit interview
completed (HUD)
Match - HMIS
Homelessness and Chronic Homeless Status verification:
▪ Sharing HMIS entries allows housing partners to verify
homelessness for applicants using your entry and exit data
Importance of accurate data:
▪Your accurate and timely reporting is the foundation of the
Coordinated Entry System
▪ Example: If a person states he has experienced homelessness for
one month in his assessment and has been entered in your
homeless project for 12 months, the housing provider will have
your HMIS entry for homeless verification
Navigate
Shelters and Drop-in Centers
▪Case managers listed on the Standardized Housing Assessment
will be visible to the housing provider for follow up along with
HMIS entries and exits
Outreach Professionals
▪For those connected to an outreach team, the outreach worker
will assist with navigation into housing
Housing System Navigators
▪Starting in August, we will have Housing System Navigators for
families and people facing chronic homelessness
▪Navigators assist with the process of connecting applicants to the
housing they are matched to on HMIS
Navigate - HMIS
Documentation
▪Documents can be uploaded by Skilled Assessors in a way
that allows the housing providers to have access to the
documentation to expedite the process of confirming
eligibility
▪Shelters serving the applicant will appear for housing
partners to reach out to regarding documentation
House - HMIS
As people exit your project it will be important to
properly exit the participant on HMIS
Next Steps
▪ Help participants understand that sharing
data through HMIS supports coordination to
house their household
Participants can select to only share their
information with those agencies involved in the
Coordinated Entry System
▪ Connect participants to a Skilled Assessor
▪ Ongoing supports for accessing supports
through workforce agencies, healthcare, senior
housing, and beyond
Future Training
All Training Posted on www.csh.org/chicagoces
▪Coordinated Entry System 101 – May 18th at 9:30am at
the King Center
▪Skilled Assessors – June 2nd – Registration link can be
found under training on the CES website
Contact Info
Stephanie Sideman
Senior Program Manager
CSH: The Source for Housing Solutions
312-332-6690 ext. 2825
Kimberly Schmitt
Systems Implementation and Training Manager
All Chicago
312 379-0301 ext. 23
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