Review of “One Way In” NAEH Coordinated Entry Briefing Paper Coordinated Entry Stakeholder Meeting May 23, 2013.

Review of “One Way In”NAEH Coordinated Entry

Briefing PaperCoordinated Entry Stakeholder

Meeting May 23, 2013

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Purpose of Review

• Just a starting point

• Help create a common language

• The brief is only about families, but

• Sacramento’s system will be inclusive of all

homeless people

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What Is Coordinated Entry?

A system of intake, assessment and referral

• Same assessment tool• Collective set of policies and procedures • Access to comprehensive information • Matches each individual or family to the “right

sized” intervention

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Preliminary Research

• In many homeless systems, resources are conferred on a small subset of families with primarily “economic” needs

• While those with multiple significant challenges fall thru the cracks

• CE makes it easier for communities to match applicants to the services they need, no matter how difficult their barriers are to address

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Goal of Coordinated Entry

Match applicants to the “right” intervention Assessments and referral decisions based on:• Specific requirements• Target population(s)• Availability of beds/units and services

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Why Coordinated Entry?

Benefits to Homeless People

Benefits to Program Staff

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Without Coordinated Entry:

• Potential of multiple agency visits• Intake forms or requirements• HMIS data entry• Slow down in assistance for families• Extra staff time & money for providers

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Two Main Models

Centralized

Decentralized

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Centralized & Decentralized

• Single location vs. multiple locations (and/or 211)• Small city/good transit vs. large/spread out with

poor transit• Fewer vs. more sites needed (and more

coordination)• Accessibility is a concern in both models• No set staffing plan

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System Mapping

• “Map” existing services and see what’s lacking• If there is overlap and duplication, evaluate

what unique services each program provides and where there are opportunities for collaboration

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How Will We Know It Works?

Evaluate on an ongoing basis

Evaluation can include:• Consumer input• Assessment of results• Establish feedback

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Final Thoughts

Coordinated entry potential:• Simplified roles • Shortened path • Sense of system-wide responsibility

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Ongoing evaluation vis-à-vis HEARTH goals

• Length of stay• New entries • Repeat episodes• Overall homelessness• Making adjustments in system & models