Hassenzahl, M. (2002). Character Grid: a Simple Repertory Grid Technique for Web Site Analysis and Evaluation. In J. Ratner (Ed.), Human Factors and Web Development, 2nd ed. (pp. 183–206). Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.