Character, behavior and protocol of pso final copy

Goal

The goal of this lesson is to enhance on understanding on character, behavior, protocol of PSO and its criteria for deployment.

Objectives

At the end of the lesson the participants will be able to:

i) Tell the character, behavior and protocol of PSO.

ii) Explain three qualities of PSOiii) Understand the criteria of deployment.

Definition of PSO

A person who is deployed for security of VIP or any one who is recognized as the threatened person by the State.

Characteristics of Personal Security Officer

Good I.Q. level Physically toughPeak level of physical fitness.Stamina.Muscular strength and flexibility.Mentally alert/Mental strengthSocially friendlypsychologically soundQuick decision makerFar sightedness Basic standard of education

Knowledge of various languageUnarmed combatWell communication skillFurnished dressed upCompetent in handling firearms /Sharp

shooter/Operational shooterKnowledge of IED, booby and minesAbility to planWell Trained

Self-controlPatienceSelf-motivatedAppreciation of situationAssess the threat Planning for actionKnow the VIP's behavior Ability of Identify the targetGood observation

LoyalObedientAccountableAnalyze of vulnerabilityResponsible to VIP, accountable to Dept.Knowledge about disasterDynamic personality CourageDiscipline

HonestTrustyEmpathy State of mind (sixth sense )Reflex actionSkilled Driver Skill of First-aidPunctual

Contd…Contd…

All the qualities of PSO can be categorized into 3 'H'

Head Heart Hand

Qualities of Personal Security Officers:Qualities of Personal Security Officers:

HeadHead

UnderstandingUnderstanding

Clear Vision Clear Vision

Accountable Accountable

Self-MotivatedSelf-Motivated Positive Positive

AttitudeAttitude Conscious Conscious

Inquisitive/ Inquisitive/

CreativeCreative Informative Informative

Analytical Analytical

Good ManagerGood Manager Good PlannerGood Planner

HeartHeart

Honest Honest

LoyalLoyal Good Good

BehaviorBehavior Respectful By/ Respectful By/

For For CourageousCourageous Confidential Confidential

LovableLovable Obedient Obedient

Patience Patience

HandHand

Action OrientedAction Oriented Result OrientedResult Oriented Physical FitnessPhysical Fitness Leadership SkillLeadership Skill Coordination Coordination

SkillSkill Mastery in Mastery in

Weapon Weapon Reflex ActionReflex Action Communication Communication

Skill Skill Medical Medical

KnowledgeKnowledge

Behavior of PSOCleanliness Respect to allNo discriminationSacrifice your personal interestShow high degree of mental alertness - Helpfulpoliteness Cooperative Behavioral prudence

What the PSO Must DO?Knowledge of Sequence of Events

Notification of task - Threat assessmentInitial Liaison - Warning order- Operation

order- Final liaison - OPERATION

ObservationSituation around VIP and reacting to events

quickly wherever, whenever necessary

Body CoverOf course BGs are "bullet Catchers"Shield VIP by you or shield by other means

carefully arranging people around VIP

Systematic ProtectionApplication of Security measures/doing the job

carefully.

Avoidance of RoutineAvoiding the habits & routine that effects daily

life

Recces & Planning(preliminary Survey)Effecting Recce, Planning and Clear and

concise orderReview of Security measuresConstructive Criticism and feedback,

Constant review of security procedures

Constant training(rehearsal or practice on IAD/Procedural work/ ambush, Debus Etc)

Physical FitnessMental AlertnessConfidentialEtiquette and Manners

Other relevanciesDevelop Personal security habits

Looks TelephoneEquipmentsClothingFood/DrinksDocumentsPersonal weapon

Employ necessary safety measuresDo not underestimate the situationProper utilization of safety equipment

Keep yourself mentally and physically fit to respond any unwanted circumstances

Be watchfulPeoplePlaceItems

Do'sAvoid liquorProgram must be kept secretAvoid gossipingPhone always through securityPre arrange appointments

Regular check of identityDouble check all deliversBe diplomatic to deal with visitorsCheck occupants of neighboring

properties regularly

Don'tLeakage of informationInvolve in telephone and set conversation a lot

Do not be personal be professional

Do not be over confidence

contd…

Do not allow carrier to leave goods Never comment on political mattersNever express your views on sensitive

mattersNever disclose the phone number of

VVIP

Definition of ProtocolAccording to Oxford essential business

and office dictionary “Protocol” means official formality and etiquette.

Protocol can also be defined as self imposed ethics and rules.

Some general EtiquettesAvoid noisy speaking Avoid taking difficult food items.Avoid taking much food at a time.Avoid criticism. Talking on contentious

issue.Conversation should be rational and

easily understood.

Contd…

Do not make a sound while eating and drinking. Do not seat while talking to seniors

and ladies.Elbows should be kept close to the

body during waiting between courses. Hand should kept on the napkin on the lap but not in the pocket or on the table.

Contd…

Extend appropriate courtesy to women guest.

Maintain personal cleanliness.Give priority for seniors, women and

guest while passing the door.Listen more and talk less.If sneezing and coughing use

handkerchief.

Contd…

Never smoke while being with VIP/VVIP.

Putting won finger into own nose, cleaning ear, scratching body, spitting, yawning should be avoided.

Shake hand firmly, not limply.Should be attentive and delightful.

Criteria for pso1.Appointed in police officer

2. Must have completed VIP Security training.

3. Physical fitness (ht. 5’4”)

4. Age below 35

Appointed in police officer2. Deployment of PSO Threat analysis committee Joint secretary, ministry of Home co- ordinator DIGP, Nepal Police- member DIG, NID- member DIGP,APF- member

Basis:-a) Ministry level decisionb) Central security committeec) Ministry of Homed) PHQ, Operation Department

Any Question?

Thank You !