Top Banner
Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages
44

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Dec 26, 2015

Download

Documents

Morgan Weaver
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1

Lamb, Hair, McDaniel

CHAPTER 5

Developing a Global Vision

2011-2012

© P

ho

tos.

com

/Ju

pite

rima

ges

Page 2: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 2

LO 1 Discuss the importance of global marketing

LO 2 Discuss the impact of multinational firms on the world economy

LO 3 Describe the external environment facing global marketers

Learning OutcomesLearning Outcomes

Page 3: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 3

LO 4 Identify the various ways of entering the global marketplace

LO 5 List the basic elements involved in developing a global marketing mix

LO 6 Discover how the Internet is affecting global marketing

Learning OutcomesLearning Outcomes

Page 4: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 4

Discuss the importance of

global marketing

Rewards of Global MarketingRewards of Global Marketing

LO1

Page 5: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 5

Rewards of Global Marketing

Recognizing and reacting to international marketing opportunities

Using effective global marketing strategies

Being aware of threats from foreign competitors

Having a global vision means…

LO1

Page 6: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 6

Importance of Global Marketing to the U. S.

Derives 12 percent of gross domestic product (GDP) from world trade.

27 percent of manufacturing jobs in U.S. are supported by exports.

U.S. businesses export over $1.7 trillion in goods and services annually.

More smaller companies are aggressively pursuing international markets.

LO1

Page 7: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 7

The Fear of Trade and Globalization

Millions of Americans have lost jobs Millions fear losing jobs Threat of outsourcing if workers do not

accept pay cuts Vulnerability to operations moving

offshore

LO1

Page 8: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 8

Benefits of Globalization

Expands economic freedom Spurs competition Raises productivity and living standards Offers access to foreign capital, global

export markets, and advanced technology

Promotes higher labor and environmental standards

Acts as a check on government powerLO1

Page 9: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 9

Discuss the impact of

multinational firms on the world economy

Multinational FirmsMultinational Firms

LO2

Page 10: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 10

Stages of Global Business Development

11

22

44

33

Companies operate in one country and sell into othersCompanies operate in one country and sell into others

Set up foreign subsidiaries to handle salesSet up foreign subsidiaries to handle sales

Virtual operationVirtual operation

Operate an entire line of business in another countryOperate an entire line of business in another country

LO2

Page 11: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 11

Blocking Foreign Investment

• Many governments, such as China, Russia, and Canada, are blocking foreign purchases of factories, land and companies.

• The U.S. could be accused of this as well.

© iS

tock

phot

o.co

m/J

oerg

Rei

man

n

LO2

Page 12: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 12

Global Marketing Standardization

Production of uniform products that can be sold the same way all over the world.

Global MarketingStandardization

Global MarketingStandardization

LO2

Page 13: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 13

Describe the external environment facing

global marketers

External Environment Facing Global External Environment Facing Global MarketersMarketers

LO3

Page 14: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 14

External Environment Facing Global Marketers

Natural Resources

Natural Resources

Demographic Makeup

Demographic Makeup

Economic and Technological Development

Economic and Technological Development

CultureCulture

Political StructurePolitical

Structure

LO3

Page 15: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 15

Culture

CultureCulture The common set of

values shared by its

citizens that

determine what is

socially acceptable.

LO3

© P

ool/G

etty

Im

ages

Page 16: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 16

Culture

Factors to keep in mind when dealing with different cultures:

1. Language and cultural idioms

2. Customs and traditions

3. Values and expectations of sales presentations

LO3

Page 17: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 17

Economic and Technological Development

Developed Country

Developed Country

Less DevelopedCountry

Less DevelopedCountry

Complex, sophisticated industries

Complex, sophisticated industries

Basic industriesBasic industries

LO3

Page 18: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 18

Economic Development:China and India

• China and India have two of the highest growth rates in the world.

• Have the world’s two largest populations.

• Among highest levels of income disparity.

• Great linguistic and cultural diversity.

LO3

Page 19: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 19

Political Structure and ActionsNo private ownership

Minimal individual freedom

Little central governmentMaximum personal freedom

LO3

Page 20: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 20

Legal Considerations

Tariff

Quota

Boycott

Exchange Control

Market Grouping

Trade Agreement

A tax levied on goods entering a country

Limit on the amount of a product entering a country

Exclusion of products from a country

Foreign exchange must be sold to a control agency

Common trade alliance

An agreement to stimulateinternational trade

LO3

Page 21: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 21

Political and Legal Considerations

The Uruguay Round made changes in world trading practices

Entertainment, pharmaceuticals, integrated circuits, and software

Financial, legal, and accounting services

Agriculture

Textiles and apparel

And created a new trade organization: The World Trade OrganizationLO3

Page 22: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 22

Doha Round

• Began in 2001

• Highly contentious from the beginning

• Failed in summer, 2008

• First multilateral free trade act failure since WWI

• Cost of Failure: $100 billion annually

LO3

Page 23: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 23

Political and Legal Considerations

CAFTACAFTA NAFTANAFTA European Union

European Union

Agreementsand Organizations

Agreementsand Organizations

LO3

Page 24: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 24

LO6

Exhibit 5.2Exhibit 5.2Members of G-20Members of G-20

Page 25: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 25

Demographic Makeup

Marketing Considerations:Population densityUrban or ruralAge

LO3

Page 26: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 26

Natural Resources

Shortages in natural resources create: International dependencies Shifts of wealth Inflation and recession Export opportunities if resources are

abundant Stimulus for military intervention

LO3

Page 27: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 27

Identify the various ways of entering theglobal marketplace

Global Marketing byGlobal Marketing bythe Individual Firmthe Individual Firm

LO4

Page 28: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 28

Why “Go Global”?

Earn additional profits Leverage a unique product

or technological advantage Possess exclusive market

information Saturated domestic markets Excess capacity Utilize “economies of scale”

LO4

Page 29: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 29

LO4

Exhibit 5.3Exhibit 5.3Risk Levels for Five Methods of Entering Risk Levels for Five Methods of Entering the Global Marketplacethe Global Marketplace

Page 30: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 30

Entering the Global Marketplace

Licensing Legal process allowing use of manufacturing/patents/knowledge

ContractManufacturing

Private-label manufacturing by a foreign country

Joint Venture Domestic firm buys/joins a foreign company to create new entity

Export Sell domestically produced products to buyers in other countries

Direct Investment Active ownership of a foreign company/manufacturing facility

LO4

Page 31: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 31

Export Intermediaries

Buyer for ExportBuyer for Export Assumes all ownership risks and sells globally for its own account.

Assumes all ownership risks and sells globally for its own account.

Export BrokerExport Broker Plays the traditional broker’s role by bringing buyer and seller together.

Plays the traditional broker’s role by bringing buyer and seller together.

Export AgentExport Agent Acts like a manufacturer’s agent for the exporter in the foreign market.

Acts like a manufacturer’s agent for the exporter in the foreign market.

LO4

Page 32: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 32

List the basic elements

involved in developing a global marketing mix

The Global Marketing MixThe Global Marketing Mix

LO5

Page 33: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 33

The Global Marketing Mix

The first step in creating a marketing mix is developing a thorough understanding of the global target market…

HOWEVER

…global marketing research is conducted in vastly different environments.

LO5

Page 34: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 34

Product and Promotion

One ProductOne Message

Product Adaptation

PromotionAdaptation

Product Invention

SameSameProductProduct

SameSameMessageMessage

ChangeChangeMessageMessage

ChangeChangeProductProduct

LO5

Page 35: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 35

Place (Distribution)

Adequate distribution is necessary for success in global markets– Lack of distribution infrastructure and cultural

differences create problems Logistics and shipping costs have been a growing

challenge for U.S. companies looking to move production overseas.

Global trade has added to strains and charges for all forms of transportation.

LO5

Page 36: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 36

Pricing Must consider transportation and insurance costs,

taxes and tariffs

Determine what customers will spend

Ensure that foreign buyers will pay price

May need to simplify a product to lower price

Don’t assume that low-income countries are willing to accept lower quality

LO5

Page 37: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 37

Exchange Rates

The price of one’s currency in

terms of another country’s

currency.

Exchange Rates

Exchange Rates

LO5

a system in which prices of different currencies move up and down based on the demand for and the supply of each currency.

Floating Exchange Rates is…

Page 38: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 38

Dumping

LO5

the sale of an exported product at a price lower than that charged for the same or a like product in the “home” market of the exporter.

Dumping is…

Page 39: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 39

DumpingDumping may occur as a result of exporter business

strategies that include:

1. Trying to increase an overseas market share

2. Temporarily distributing products to overseas markets to offset slack demand at home

3. Lowering unit costs by exploiting large-scale production

4. Attempting to maintain stable prices during periods of exchange rate fluctuations

LO5

Page 40: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 40

Countertrade

A form of trade in which all or

part of the payment for goods

or services is in the form of

other goods or services.

CountertradeCountertrade

LO5

Page 41: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 41

Discover how the Internet is affecting

global marketing

The Impact of the InternetThe Impact of the Internet

LO6

Page 42: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 42

The Impact of the Internet

• Opening an e-commerce site puts a company in the international marketplace

• Internet Economy remains hindered by brick and mortar rules, regulations, and habitsLO6

Page 43: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 43

Beyo

nd

th

e

BookChapter 5 Videos

Method – Developing a Global Vision

What is innovative about how method envisions moving into foreign markets?

Would method’s strategy for global expansion work for other companies or industries? Which ones? Explain.

http://www.cengage.com/marketing/book_content/1439039429_lamb/company_clips/ch05.html

Page 44: Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 1 Lamb, Hair, McDaniel CHAPTER 5 Developing a Global Vision 2011-2012 © Photos.com/Jupiterimages.

Chapter 5 Copyright ©2012 by Cengage Learning Inc. All rights reserved 44

Beyo

nd

th

e

Book

Part 1 Videos

The World of Marketing

Watch the video about the Putting Lot and think about how it was organized

in relation to the first 5 chapters

http://www.cengage.com/marketing/book_content/1439039429_lamb/part_videos/part01.html