Chapter 06

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 1

1 What Is Leadership?

2 Leadership Theories

3 Leadership Styles

4 Leadership Traits

5 The Administrative Professional as a Successful Leader

6C H A P T E R

Leadership

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 2

Leadership Skills

Important to develop for your career Help you earn promotions and responsibility Even if you do not become a manager or

supervisor, you will still have opportunities to lead teams, special projects, committees, and other groups.

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 3

Leadership and Management

●Leadership is the act of inspiring and motivating people to achieve organizational goals.

●Management is the act of organizing and directing people to achieve organizational goals.

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 4

Leadership Examples

Jack Welch

Howard Schultz

Condoleezza Rice

ROBERT PITTS/Landov

AP Photo/Kin Cheung

Photo courtesy of the U.S. Department of State

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 5

Leadership Theories

Robert Greenleaf● Servant leadership concept● Helping employees grow and succeed makes

them better employees.● Improves the employee’s value to the company

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 6

Leadership Theories

Peter Senge● Learning organizations concept● Three leadership roles

Designer

Teacher

Steward

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 7

Leadership Theories

Stephen Covey● Four leadership roles

Modeling

Pathfinding

Aligning

Empowering

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 8

Leadership Theories

Jim Collins

Good to Great. Copyright © 2001 by Jim Collins. Reprinted with permission from Jim Collins.

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 9

Leadership Styles

Autocratic Democratic Laissez-faire

Situational leadership The changing of leadership styles for different situations

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 10

Leadership Traits

Integrity Responsibility Lifelong learner Vision

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© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 11

Other Traits

Self-understanding● What do I value?● What are my life goals?● How do I define success?

Self-management Confidence Vision A

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© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 12

The AP as Successful Leader

Leadership opportunities● Teaching new employees● Leading teams

Make plans now for success. Small successes will give you confidence for

more challenging opportunities.

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 13

The AP as Successful Leader

Plan well.● Develop strategies.● Take ownership.

Communicate effectively. Set a good example.

© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for Administrative Professionals, 7e

C H A P T E R 6SLIDE 14

The AP as Successful Leader

Invest in people.● Build relationships.● Motivate.● Manage conflict.

Delegate tasks. Ask questions.

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