1. CHAPTER 5SLIDE 1CHAPTER Ethical Theories 5 and Behaviors 1 Ethics 101 2 Characteristics of Ethical Organizations 3 Making Ethical Decisions 4 Characteristics of Ethical…

1. CHAPTER 4SLIDE 1CHAPTER 4 Self-Management 1 Manage Yourself 2 Manage Stress 3 Manage Your Work© 2013 Cengage Learning. All Rights Reserved. Procedures & Theory for…

1. CHAPTER14 SLIDE 1CHAPTER Meeting and Event14 Planning 1Effective Meetings 2Meeting Roles and Responsibilities 3Conferences and Conventions© 2013 Cengage Learning. All…

1. CHAPTER 6 SLIDE 1CHAPTER 6 Leadership 1What Is Leadership? 2Leadership Theories 3Leadership Styles 4Leadership Traits 5The Administrative Professional as aSuccessful Leader©…

1.CHAPTER 9 SLIDE 1CHAPTER Verbal 9 Communication and Presentations 1Verbal Communication 2Nonverbal Communication 3Telephone Communication 4Business Presentations© 2013…

1. CHAPTER 3 SLIDE 1CHAPTER 3 Workplace Teams 1Teamwork 2Workplace Team Composition 3Diversity in the Workplace 4Effective Workplace Teams 5Productive Team Communication©…

1. CHAPTER 2SLIDE 1CHAPTER 2 Your Professional Image 1 Characteristics of a Professional 2 Your Professional Look 3 Understanding Business Etiquette© 2013 Cengage Learning.…

1. CHAPTER10 SLIDE 1CHAPTER Global Communication—10 Technology and Etiquette 1Global Communication 2Technology Issues 3Technology Etiquette© 2013 Cengage Learning. All…

1. CHAPTER 8 SLIDE 1CHAPTER 8 Written Communication 1Effective Written Communication 2Writing Effective Messages 3Guides for E-Mail, Letters, Memos,and Reports©…

1. CHAPTER 1SLIDE 1CHAPTER The Workplace— 1 Constantly Changing 1 The Dynamic Workplace 2 Workplace Organization 3 Administrative Professional Qualifications©…