Changing Our Future G.J. van der Star January 2011 STARketing twitter.com/gerardvdstar nl.linkedin.com/in/gerardvanderstar gerardvanderstar.wordpress.com
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Changing Our FutureG.J. van der Star
January 2011
STARketingtwitter.com/gerardvdstar
nl.linkedin.com/in/gerardvanderstargerardvanderstar.wordpress.com
Agenda and Objective
Background GvdSMotivation ResearchAction Learning is Logical for Bizz EduTogether Problem SolvingProblem AnalysisMy BSN WorkPreliminairy ProblemCurrent StatusOutroduction
Objective: Obtain Problem Understanding and Participation Willingness…
Background GvdS
Career:Public > Private > HED Sector
Education:
Tech BA NIMA DipM MCIM MA MBATrait:
Creative Problem Solver – EinzelgangerPassion:
Innovation and Change
Motivation Research
Big Surprise:Own Service Org not treated as a Business Case
My way of Teaching:Only Applied Education makes Sense to me
I am a SOSTAC / 3M Thinker: No Strategy at ‘CoM’ only Goals / Actions
Got a Culture Shock: Reactive ECTS vs Pro-Active Change Culture
Looking for Leadership:Dependency (Fear) vs Professional Culture (Trust)
See Four Silos: CoM Cooperation is Utopia – No common Goal
Action Learning: Logical Bizz Edu
Action Learning Perspective:Education will only be significant for the manager if it leads to solvingproblems that are encountered in the workplace…Nothing can be proven beforehand: all answers are found while the manager is busy with his real task…Together with three or four others they try to find out what they actually seeas the problem… what they decide to do about it, what results they want to achieve…
In Practice this means:Aquired Knowledge is not enoughLearn while doingAction Learning implies working togetherTutors do not possess the wisdom but question helping capturing the problemPersonal network of the entrepreneurial managerWorking on strategically relevant problemsDare to take riskResponsibility of the OrganisationCompetent IncompetenceReflection in Action
ActionLearningActionResearch
A powerful lever for expanding corporatelearning and increasing organizatonalsuccess…Transforming Problems and People for World-Class Organizational LearningProven to be appropriate methodlogy and processes for:
(Re)creating ChangeInnovationLeadershipPersonal, professional and organisational learning
BSN European affiliate of WIAL
2008• Gerard: Organizational Analysis
ActionLearningProjects
• HRM > Bizz Training for CoM personnel: Just Working Together (June, 2009)• MKT > CoM Retention Strategies that Work (Oct, 2009)• OM > Operations Management Redesign Applied to CE at CoM (Jan, 2010)• FM > Performance Measures that also Improve (Apr, 2010)• IM > CoM KM Practices – To do the Right Thing (Aug, 2010)• SM > Strategic Renewal and Change at CoM (Oct, 2010))
2011• Dissertation
• Literature Review• Action Research Project• Reflection
Tuytel
BertHan
Bachelor Managers
Teachers Teachers
Rotterdam Labour Market
BEB
Students
Problem Analysis
CE SMM CO SMB
Pre-Liminairy Problem
How to keep CoM’s Vision alive and kicking so that it leads to a more greatercooperation between the four independent silos?
Mar 4
Mar 14
Apr 4 Apr 25 Apr 25Jun 6
Current Status
Research Proposal ApprovedRe-created Research PlanTo Draft Literature TOCReading Vision – Leadership – Change
Attached: Gerard’s Vision – prepared using‘Building Your Company’s Vision’, HBR, 1996
12
Gerard's Vision
Core Ideology
Core Values
Honesty to keep it Simple and Trustworthy
Equal Chances for all Creatures on the Planet
Persistency, Consistency and Total Involvement
Non-Profitable or Real Relationships Only
Errors are the Result of Learning
Core Purpose
To contribute to People's Success,
Using Innovative and ever Changing Transformational Learning Approach
within a Safe and Open Environment
Resulting in Life Long Learning
Envisioned Future BHAG
Lecturer and Part-Time Action Learning Change Consultant
Lector Action Learning HR Business School
Professor Service Management RSM
Vivid Description
I will change the organization (s) I work for into an organization (s) that has been build around my Vision on Services Management:
MEK: Doing Business by Making, Enabling and Keeping Promises
I will consult and coach other organizations in achieving the same change
Owner of Private MEK Business School
Outroduction
Action Learning we do together!We need each other if we want to learn!
I will contact you in the coming weeks for your Participation and Cooperation
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