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CHANGE MANAGEMENT By Enkhtaivan Urcheen 11/30/10
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CHANGE MANAGEMENT

By Enkhtaivan Urcheen

11/30/10

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It’s a lot of work.

ANY QUESTIONS?

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LEARNING OBJECTIVE

What is Change Management?How is it different for Staff and Management?

What do I need to know and do?

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SEPARATE VIEW OF CHANGE

Management see change in a Linear Fashion.

Staff views Change Somewhat Differently.

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ORGANIZATIONAL AND INDIVIDUAL TRANSFORMATION

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INDIVIDUAL EMPATHY

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WHAT ARE YOUR OPTIONS?WHAT ARE YOUR OPTIONS? Do Nothing.Do Nothing.

If You Do Not If You Do Not ChangeChange You Become Extinct. You Become Extinct.

Ignore the situation.Ignore the situation. change will slam into you and knock you off balance. change will slam into you and knock you off balance.

Get angryGet angry won’t make it go away- in fact, temper typically makes things won’t make it go away- in fact, temper typically makes things

worse. worse.

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WHAT ARE YOUR OPTIONS?WHAT ARE YOUR OPTIONS?

Wish it awayWish it away Wishing is a waste of time, too, so don’t sit around thinking and talking Wishing is a waste of time, too, so don’t sit around thinking and talking

about “the good old days” with the hope they’ll return.about “the good old days” with the hope they’ll return.

Run awayRun away You can’t even run away from it, because there’s no place you can run You can’t even run away from it, because there’s no place you can run

that’s beyond the range of change.that’s beyond the range of change.

Get involvedGet involved Join a Community Of PracticeJoin a Community Of Practice

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WHAT SHOULD I DO?

Might as well face the problems and find the opportunities.Might as well face the problems and find the opportunities. How you think and how you act, become very important during How you think and how you act, become very important during

times like these.times like these. Obviously, you won’t be able to control everything that happens Obviously, you won’t be able to control everything that happens

to you. But you’re in complete control of how you respond to to you. But you’re in complete control of how you respond to what happens.what happens.

This is the Age of Instability, where managing change is This is the Age of Instability, where managing change is everybody’s job. Think of it as your personal assignment.”everybody’s job. Think of it as your personal assignment.”

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WHAT CAN YOU DO?

Monitor ChangeMonitor Change See how you can help and fit in. Look for areas you can use See how you can help and fit in. Look for areas you can use

your strength. (your strength. (Join a Community Of Practice CoP)Join a Community Of Practice CoP) Become part of the solution. Become part of the solution.

Noticing Small Noticing Small ChangesChanges Early Helps You Adapt To The Bigger Early Helps You Adapt To The Bigger Adapt To Change Quickly.Adapt To Change Quickly. Movement In A New Direction this will Help You Find New Movement In A New Direction this will Help You Find New

opportunities.opportunities. Try not to do the same old thing over and over, you will get the same Try not to do the same old thing over and over, you will get the same

results. results.

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THINGS TO REMEMBER

Old Beliefs Do Not Lead You To New Old Beliefs Do Not Lead You To New adventures.adventures.

Move with the direction of the current and do Move with the direction of the current and do not fight the flow.not fight the flow.

Enjoy ChangeEnjoy Change Savor the adventure and enjoy the taste of New Cheese.Savor the adventure and enjoy the taste of New Cheese.

When you move beyond your fear When you move beyond your fear you will feel free. you will feel free.

Be ready to change quickly and enjoy it again Be ready to change quickly and enjoy it again and again.and again.

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ORGANIZATIONAL EMPATHY

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FINAL GOAL OF CHANGE MANAGEMENT

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WHAT IS A COMMUNITY OF PRACTICE?

A Community of Practice is a group of people who collaborate through the use of a range of interactive communication tools to improve knowledge and good practice on a particular issue. It is similar to a Network of Expertise but more focused on good practice.

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COP

FacebookFacebook is a social utility that connects

people with friends and others who work, study and live around them. People use Facebook to keep up with friends, upload an unlimited ...

TwitterTwitter is without a doubt the best way to

share and discover what is happening right now.

ASQ http://www.asqlongisland.org/ ASSE http://www.asse.org/

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ASK YOURSELF? What Would You Do If You Weren’t What Would You Do If You Weren’t AfraidAfraid?? Its is really that important to me?Its is really that important to me?

The More The More Important you think something Important you think something Is To You The More You Is To You The More You Want To Hold On To It.Want To Hold On To It.

Why does this frighten you?Why does this frighten you? What would you do differently– in the way you do your job What would you do differently– in the way you do your job or live your life –if you were completely unafraid?or live your life –if you were completely unafraid? How would these new actions improve your situation?How would these new actions improve your situation? Are You Ready To Are You Ready To ChangeChange? ? Are you Willing To Are you Willing To ChangeChange?? What are you holding on to?What are you holding on to? What do you need to let go of in order to succeed in a changing situation?What do you need to let go of in order to succeed in a changing situation? Are you becoming extinct in the old ways you are doing things?Are you becoming extinct in the old ways you are doing things? Think of some once-powerful companies, individuals or institutions that are Think of some once-powerful companies, individuals or institutions that are

now extinct.now extinct. What new beliefs about change – like “I can gain from the change”– could What new beliefs about change – like “I can gain from the change”– could

you adopt today that would work to your advantage?you adopt today that would work to your advantage? List some new beliefs you could adopt about change that would work to List some new beliefs you could adopt about change that would work to

your advantage.your advantage.

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CHANGE PROGRAM ACTIVITIES

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LeadingLeadingChangeChange

SharedSharedNeedNeed

ShapingShapingVisionVision

MobilizingMobilizingCommitmentCommitment

Making ItMaking ItLastLastMonitoringMonitoring

ProgressProgress

Levers ForLevers ForChangeChange

SEVEN PILLARS OF CHANGEDavid Ulrich model for accelerating change

PreparingPreparing

ExecutingExecuting

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THINK OUT OF THE BOX

Can you think out of the box?

Can you place 10 nails on the head on one nail, using nothing but the nail?

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ANY QUESTIONS?