Capco Linked In

The Capital Markets CompanyCapco

LinkedIn Presentation29 July 2009

2 - Capco - July 2009 - Capco confidential

Contents

� Capco overview

� Transformation

� What we do� Segment Focus� Design� Build� Operate� Global Delivery Organization

Capco Overview

� We are exclusively focused on the Financial Service s Industry

� We integrate our Consulting, Technology and Managed Services to solve the key issues facing our Financial Services clients

� The combination of our industry expertise and our G lobal Delivery results in our unique business model

Focus

Uniquely placed

We deliver quality, industry content and value by l everaging a Global Delivery Model

Capco is … the Transformation firm for Financial Ser vices

Capco Capco is a global, integrated professional services firm dedicated tothe transformation of the Financial Services Indust ry

� We combine an unrivalled expertise in our industry with innovative new thinking

� We deliver on the promises we make and transform th e operational capabilities and efficiencies of our clients

� It is a uniquely powerful combination that makes Ca pco the Transformation firm for Financial Services


This is CapcoWe deliver quality, industry content and value from Design through Build to Operate leveraging a Global Delive ry Model

The Leading Enabler of Transformation in Financial Services

Global Delivery

� Onshore: 500+ Financial Services specialists � India Global Operating Center: 2,500+ technology pro fessionals

Dedicated to Financial Services – Deep Domain Expert ise� Capital Markets � Institutional & Alternative Investment Management� Corporate & Transaction Banking � Retail Financial Services

Operate

Technology ServicesConsulting Services Managed Services

Transformation Consultant in Financial Services

Global On/Offshore Technology Provider

Provider of Managed Services

� Business strategy & operating model design

� Architect, design, plan� IT performance improvement

� Complex package integration� Business process & content

management

� Application management

BuildDesign

Program, Project and Change management


Capco Global Credentials Capco represents the next generation business model of professional services firms

Impl

emen

tatio

nA

dvis

ory

Horizontal focus Industry focus

Strategy firms

Capco

Capco Analysis

Domain Expertise

Global majors

Indian offshore players

Cor

e C

ompe

tenc

y F

ocus

Strategy firms e.g. McKinsey, Booz Allen, BCG, AT Kearney

Indian offshore players e.g. TCS, Wipro, Infosys

Global majors e.g. Accenture, Cap Gemini, IBM

Capco

Key players


Capco InstituteInnovative thinking and research in key financial s ervices issues position us as the thought leader in our market

Primary research (selection)� Capco London Business School Sourcing Survey

� US Banking Profitability Crisis Assessment

� Sustaining Growth in Asset Management Profitability

� Payments Survey

� Operational Risk in Hedge Fund Investments Study

� Offshoring FSI Operations Survey (w. Paraas Group and Baruch College)

� Reference Data: the Key to Quality STP (w. Reuters & Tower Group)

� Market Data Management: A Survey (w. Celent and Inside Market Data)

Industry bodies (selection)� Securities Industry and Financial Markets

Association (STP initiative, Advisory Committee)

� Asset Managers Forum

� Managed Funds Association

� ISITC - International Operations Association (President’s Advisory Committee)

� New York Stock Exchange (Operations Advisory Committee)

The Capco Institute


Financial Services ExpertiseWithin the Financial Services Industry, we serve ou r clients in multiple market segments

Asset Management Corporate and Transaction Banking

Capital Markets Retail Financial Services


Global Footprint Capco's global organization ensures that we deliver industry based delivery know how onshore and offshore

� Capco’s deep Financial Services domain knowledge ac ross all centers for consistent high quality and value added services for client pr ojects

� Capability for delivering Consulting, Technology an d Managed Services solutions by integrating requirements to deliver additional valu e at an optimal cost point

� Combination of global resources and capabilities fo r projects ranging from onshore to offshore delivery options for achieving scalability and customer satisfaction

Toronto

San Francisco

New York

London

AmsterdamFrankfurtAntwerp

ParisGeneva

Regional centers

Delivery centers

Capco’s global footprint GDM benefits

Bangalore

MumbaiPune

Cost

Scalability

Value add / Quality


10 - Capco – March 2008 - Capco confidential

What we do

TransformationThe Financial Services industry is transforming - fo ur interrelated themes have emerged and guide this Transformation

Transformation in Financial ServicesA fundamental redesign of the core operating model, not just incremental change

� Regulatory compliance / investment

� Major increase in volumes / need for scalability and margin compression

� Acceleration of product development

� Increased complexity of product

� Client versus product centricity

� Merger integration

� Underinvestment in technologies

� Inter/intraday reporting of management information

Industry challenges

� Componentization –standardization of common process components for re-use

� Dynamic Sourcing - Smart sourcing strategies that leverage global sourcing advantages

� Engineering Operations for “Process Excellence” -Industrial techniques of embedding risk and operational controls into the operating processes

� Technology - New messaging and workflow layers

Key themes

� A uniform requirement for scalable operations that are flexible to change and adapt to product features, service levels

� The ability to meet regulatory change

Result


TransformationWe apply our competencies and methodologies to tran sform entire enterprises, product areas, departments as w ell as singleprocesses

Capco Transformation Methodology

Future state

Current state architecture

Implemen-tation

Business requirements Business model Market assessment

Road map Key assumptions & drivers

Financial case results

Program schedule & plan Benefit statement

“As is” processes Existing organisation Application architecture Functional model Project list

Functional model Process overview Operating model Organisation modelTechnical architecture

Business service framework

2 Operations and tec hnology blueprint doc ument Appendix A.3 Diagram appendix – O ctober 2003 - Capco c onfidentia l

Draft – w ork in pro gre ss

Figure 15: Treasury & marke ts app lic ation arc hitectu re (Eva SG )

Execution and delivery approach WorkflowSourcing options Quality program

Benefits & business case

Businessrequirement

Capco services

� Design the Target Operating Model by developing a set of strategic principles to ensure alignment of the Target Operating Model with the desired business goals

� Build the optimum solution by assembling components and orchestrating them through rich workflow ensuring integration and abstraction

� Operate the complex and heterogeneous application environments in an onshore offshore model and deliver best in class TCO

Management � Data � Control � Sourcing� Process � Quality� Technology � Clients

transformationtransformation


Segment focus

� A primary focus on addressing the complex trading environments cross asset class � Key topic areas are Derivatives, Securities, Commodities, e-commerce,

Client Management, Market Infrastructure

Capital Markets

� A primary focus on supporting buy side clients in dealing with the introduction of structured products and derivatives into their portfolios� Key topic areas are Hedge Funds, Asset Management, Fund

Administration

Institutional & Alternative Investment management

� A primary focus on wealth management and the support of a majormarket expansion� Key topic areas are customer data, Distribution, Sourcing, Mortgages,

Savings & Investment, Cards

Retail Financial Services

� A primary focus on margin management, both revenue enhancement and cost efficiency against a backdrop of continuous margin erosion� Key topic areas are Payments, treasury, lending, trade finance

Corporate and Transaction Banking

Segments focusCapco’s proposition is segment based, focused on cor e industry issues and differentiated by deep industry content


What we doCapco integrates Consulting, Technology and Managed Services in a Global Delivery Model to create superior value for its clients

� Redesign our clients’ business strategies, operating models, IT strategies and architectures

� Deliver industry content to ensure robust solutions to major business problems

� Apply leading management techniques to achieve scal ability, agility and process excellence

� Exploit and implement technology to drive efficient Transformation

� Deliver value by deploying a world class, content-l ed Global Delivery Model

Capco’s key business activities

Program, Project and Change management

Operate

Technology ServicesConsulting Services Managed Services

Transformation Consultant in Financial Services

Global On/Offshore Technology Provider

Provider of Managed Services

� Business strategy & operating model design

� Architect, design, plan� IT performance improvement

� Complex package integration� Business process & content

management

� Application management

BuildDesign


Design core competencies

� We combine Financial Services know how, business consulting, process engineering and technology skills

� This enables the optimization of the design of business and operating models, and associated detailed functional models, process and technology architectures

Business strategy and operating model design

� A structured, yet practical and pragmatic approach to developing architecture driven roadmaps in complex FSI environments

� We have a toolset to support road mapping and scenario planning, experience across all segments and a repository of benchmark architectures that is utilised to accelerate delivery

Architect design plan

� We enable step change performance improvement of IT through a particular focus on the quality of service, of IT delivery and cost, generally through enabling successful off-shoring

� We have full suite of industry specific methods, tools, processes, best practice frameworks and people qualified in industry standards to ensure high quality deliver

IT performance Improvement

Core Competencies - DesignCapco’s consulting offerings are designed to drive b usiness, operational and IT change in the financial services domain


Build core competencies

� Process excellence via the design and implementation of workflow technology, common process components, intra and inter day metrics for cost, quality and control

� Generally applicable with focus on CTB document intensive processes (eg Lending)

� Key partners are Lombardi, Documentum, Systar, ILOG

Business process and content management

� Deep understanding of the Financial Services functional process and technology environment enriches our ability to implement and integrate complex vendor technology

� In Capital Markets and IAIM we support Murex, Openlink, Sophis, Calypso, Fidessa, Advent

� In RFS, focused on wealth, we support Odyssey, Simcorp, Temenos

Complex package integration

� Deliver of best in class Total Cost of Ownership (TCO) in the complex and heterogeneous applications environments in an onshore offshore model

� Primarily focused on the complex trading environment of the capital markets

� Packages currently supported include Murex, Openlink, Sophis and Calypso

Application management

Core Competencies – Build & OperateCapco’s technology offerings focus on domain specifi c, high expertise areas of technology implementation and su pport

Operate core competencies


The new Global Delivery Model is core to Capco’s own Transformation

Global Delivery Model (GDM)Capco has built a GDM to combine the best of offsho re delivery with the best of onshore deep industry expertise

� We lead with deep industry expertise

� We integrate all our resources in a Global Delivery Organization

� We operate a world class Global Operating Center

� We deploy a global engagement model that integrates our industry expertise with our Global Delivery, in all our locations

� We provide a ‘one-stop shop’ to meet complex client requirements in the Financial Services Industry

Capco Global Delivery Model components

CapcoGDM

Financial Servicesexpertise domain

Global Operations Center(GOC)

Glo

bal

enga

gem

ent

mod

el

Global D

eliveryO

rganization (G

DO

)

GDM value proposition
