Business Strategies Enabled With Technology

8/3/2019 Business Strategies Enabled With Technology

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Business strategiesenabled with technology

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A business view of technologychange is critical

Do these questions sound familiar?

“We have so much technology, but we still have

a lot of manual processes, redundancies, and

controls. How can we both improve our business

processes while streamlining our systems?”

“We’re under pressure to consolidate, rationalize,and modernize our systems platform. How can

the Cloud and Software as a Service (SaaS) and

Platform as a Service (PaaS) fit into that?”

“We’ve spent so much money on technology

solutions and have lots of data, but no real

information. How can we get better information

from our systems to support timely decisionmaking?”

“We have a number of business challenges

such as globalization, expansion, increased

worker mobility, and new ways to engage

with customers. How do we look at

technology to help us proactively manage

these dynamic business issues?”

“What changes should we be thinking

about in our systems to address

accounting, tax, and compliance

implications?”







If so, you’re not alone. As a business leader, you know that

change is the only constant in today’s marketplace. In terms of

information technology (IT), most organizations are operating

multiple legacy systems while facing major implementations,

upgrades, or consolidations of enterprise resource planning

(ERP) solutions and other platforms. Many need to develop

better business intelligence (BI) solutions, improve system

performance, take advantage of new technologies, create

better alignment with business processes, or lower operating

costs. Others want to improve governance, maximize tax

advantages, improve financial reporting, or reduce

compliance costs.

Historically, organizations have responded to change in a siloed

fashion, tasking functional and technology managers to make

operational improvements. But the needs and impacts of these

improvements can rarely be contained within one specific area,

organization, or department. Rather, any one alteration creates

many others in a domino-like fashion.

Accordingly, organizations need to develop technology

solutions that are driven by the strategic needs of the

business. These solutions must address the downstream

implications of any change in the IT environment, including all

the functions and stakeholders that it might impact – finance,

suppliers, customers, technology, legal, tax, and even the

business model itself.

That is why KPMG member firms offer a holistic,

enterprise-wide approach to IT-enabled transformation. Backed

by experience across a wide range of industries, businessfunctions, and IT systems, KPMG LLP (KPMG) professionals

can assist organizations in leveraging technology across

platforms and environments to address specific objectives and

help achieve business goals.

Advantages with KPMG

KPMG recognizes that successful technology projects are

rooted in business change initiatives, whether those are

small-scale, individual business process changes or large-scale,

enterprise-wide business transformations. Successful

technology change is not simply defined by getting the

implementation done on time or done within the allocatedbudget. It is about the realization of business benefits from

the change

In taking a holistic, business-centric approach to technology

change, KPMG professionals combine:

• A next-generation approach to implementation planning

with a focus on business process modeling and enterprise

architecture to address the full implications of change, not

just transactional systems processes

• A holistic view of implementation, transformation,

and change across people, processes, technology,

and information

• Deep and broad-based industry understanding

and experience

• A heritage of tax and accounting knowledge to bring unique

insights and perspectives

• Knowledge of the ever-changing landscape of compliance

and regulatory requirements

• Well-established implementation methodologies with

embedded program, project, and change management tools

and accelerators.

KPMG teams have worked as trusted business advisors to

organizations of all sizes and degrees of complexity. We can

leverage a variety of multidisciplinary, global teams by drawing

on the skills and resources of KPMG Audit, Tax, and other

Advisory practices, as well as the worldwide network of KPMG

International’s member firms. Equally important, our approach

is flexible and scalable, allowing a delivery model that is

adaptable to each client’s needs.

An innovative strategy

Based on our experience, we understand that transforming

disruptive forces into sustainable, competitive advantage

requires an innovative strategy. More specifically, we have

identified three key leading practices in creating an adaptive

organization—one that excels at embracing change while

capitalizing on disruption.

Bring insight to focus the organization’s vision by determining

the right issues, addressing root causes, and identifying where

and how to grow in the most effective and sustainable manner.

Bridge strategy and execution, reducing complexity to

implement growth initiatives, understand the implications of

change across the business, and make structural changes to

technology, business functions, and operations.

Break the traditional siloed response to organizational change,

striking the right balance among agility, efficiency, innovation,

and control—all while measuring results to drive long-term,

sustainable performance.







KPMG implementation services – across the life cycle and

across the functions

No matter where you are on your technology-enabled business

change initiative, KPMG can help.

In the initial strategy and planning, we can assist with

activities such as crafting the vision, developing and analyzing

requirements, selecting a technology solution, creating

blueprints, and building a roadmap.

We can also support the entire implementation cycle itself,

from high-level and detailed functional and technical design

activities … to robust configuration, build and testing activities

… and then to conversion, cut-over, and deployment. We

also provide a variety of post-implementation stabilization

and optimization services to help continuously improve the

value that an organization can achieve from its technology

investment.

In our commitment to maximizing the value of the technology

while also mitigating the risk, we also provide enabling

capabilities around program and project management, quality

assurance, organizational change management, and business

process management that span the implementation life cycle.

Our implementation services support a broad range of

systems including:

• Enterprise solutions from Oracle and PeopleSoft,

including ERP, BI, and Governance, Risk, and Compliance

(GRC) solutions

• Business Process Management (BPM) and

automation solutions

• Industry solutions for Healthcare, Utilities, Financial

Services, and Telecommunications.

Through the use of these different platforms, KPMG specialists

support technology-enabled business change initiatives to help

realize the following benefits for key business functions:

• Finance and accounting: to assist in improving operational

efficiency, asset utilization, information management andanalytics, and cash flow

• Supply chain and procurement: to optimize product and

distribution costs and increase logistical and service

delivery efficiencies

• Sales and customers: to identify revenue growth

opportunities, strengthen and retain existing customer

relationships, drive new business markets and customer

segments, and improve customer support efficiencies

• Human resources: to optimize

organizational design, improve

talent management and retention,

and enhance HR information and

data management.







A value-driven approach

KPMG professionals provide a well-established implementation

services approach and method with offerings across the

systems development life cycle, from initial planning toimplementation and ongoing monitoring. This holistic approach

includes seven integrated work streams emphasizing value

delivery to the enterprise and end user.

• 1. Business case and value delivery, providing an

integrated approach that assists organizations in creating,

capturing, and protecting the tangible value they generate

through a business and technology implementation.

• 2. Process and enabling technologies, including the

design, build, and implementation of the technology

application and the associated business processes enabled

by agile and innovative technologies.

• 3. Integrated information management, involving the

design, build and implementation of the data managementand reporting solution to improve the entity’s decision

making.

• 4. Security, risk & compliance, encompassing the

design, build, and implementation of an optimized

controls environment designed to help minimize risk

and demonstrate compliance efforts in terms of relevant

legislation, regulations, and leading practices.

• 5. Technology infrastructure support, providing not only

the technology but also the governance to help ensure the

smooth transition of new services into production and the

effective employment of these services by end users.

• 6. Behavioral change management, focusing on how to

manage organizational change and control to help ensure

that end users are ready for new processes and technology.

• 7. Program & project management, providing control and

governance to help ensure that targeted value is delivered.







KPMG: the clear choice

KPMG member firms are dedicated to three key principles:

Clarity: Cutting through complexity to provide informed perspectives and innovative, best-fit solutions.

KPMG, advisory professionals have deep experience across

government and industry sectors, including an in-depth

understanding of regulation, technology, and global and

capital markets. Our insights are also based on specialized

skills in areas such as organizational design, performance

management, technology, risk management, sourcing and

shared services, tax, analytics, and people and change

management.

Commitment: Building trusted relationships that promote

excellence and spark relentless execution.

We are relentless in our execution, and we succeed by

exceeding our clients’ expectations. We forge multidisciplinary

and cross-functional teams with the breadth and depth to

get the job done. We can also leverage our capabilities in

transactions, corporate finance, and restructuring to help

clients realize their growth strategies and improve the value of

their business.

Confidence: Delivering measurable results and sustainable

value for our clients.

Our goal is to help clients take advantage of change rather

than simply reacting to it. In a word, the value we offer clients

is confidence. Confidence in their own insights. Confidence in

their execution. Confidence that they are driving sustainable

value for their organization.

For more information

Contact your local KPMG representative or visit kpmg.com.

Stephen Chase

Principal, KPMG LLP

IT Enabled Transformation

Advisory Services

(214) 840-4200

[email protected]











Business Strategies Enabled With Technology

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