Business Partner Day 406 - Ignite your IBM SmartCloud for Social Business Integration

© 2014 IBM Corporation

BPD406: Ignite your IBM SmartCloud for Social Business Integration

Paul Bastide, IBM

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•  10 Years working with IBM Partners •  Focus on Social Business and

Application Development •  Hundred of Successful Integrations

http://bit.ly/19IpWX6

Customers ask for it; developers deliver it. It is the IBM SmartCloud for Social Business, IBM's social features in the Cloud. This session

teaches developers multiple aspects of how to develop an integration, including everything from requesting a trial, to setting up

the IBM Social Business Toolkit SDK, testing the integration, prototyping an integration, and building an integration which

delivers value to the customer.

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Agenda

§  Overview

§  Trials

§  Integrations

§  Development

§  IBM Social Business Toolkit SDK

§  Experimenting

§  Demonstration

§  Help

§  Wrap-up

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OVERVIEW

IBM SmartCloud for Social Business

§  IBM SmartCloud for Social Business is a social framework:

–  Provides a set of social capabilities •  Consumable •  Connected

–  Provides a Sovereign Experience •  Web •  Mobile •  Desktop Integrations

§  Data centers are located around the world with network points of presence and edge caching services providing universal access.

The Framework

§ The SmartCloud for Social Business enables users to take advantage of Social features, such as Contacts, Profiles, Communities, Files and Activity Streams.

§ The SmartCloud for Social Business users can interact with Instant Messaging, Meetings and Mail.

§ The SmartCloud for Social Business enables administrators to manage the organization using the Shared Business Services

The Social Dashboard §  Centralized information

hub for updates, apps, and networking

§  Integrated experience for all provisioned services

§  Easy pivot point to start meetings, share files, or connect with a social community

§  Core services and integrated 3rd party business applications integrated into the navigation

Rich Social Sharing

•  Online communities, activities, forums, blogs, wikis and ideation to share information

•  Support for rich media to bring content to life

•  Controls to govern internal and external sharing

•  Robust search, tagging and asset linking capabilities to ensure content discovery and finding experts

Seamless Social Context and Experiences

•  Interact seamlessly across social content

•  Stay up to date with your social network

•  Share ideas and discover new content and experts relevant to your work

•  Act on company and project content in real time

•  Seamless changes across applications

3rd party

Communities

•  Share expertise with groups of colleagues, partners, and customers

•  Share photos and videos to create an engaging experience

•  Bridge disparate communities of practice – internal and external to a company.

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TRIALS

IBM SmartCloud for Social Business Trials

§ Trials enable the business partner / customer time to try all the Social and Messaging features in the Cloud.

§ Use the Trials to Prototype, Integrate, Demonstrate and Evaluate.

§ There are Two Trials – Customer –  Partner

Use the Trial to show your Customers Sign up takes minutes

Customer Trial

§ Customer Trials are: – No charge, 60 day

trial, 25 accounts – Anyone can sign

up - Once Per Domain

– Available at - http://ibm.co/1coI7gP

Partner Trial

§ Partner Trials are: § No charge, 1 year trial, 30

accounts § Use the account to

demonstrate and develop solutions for your clients

§ Must be a PartnerWorld Member

§ Available at - http://ibm.co/1kbh7eL

Sign Up

•  Takes just about 3 minutes •  The process is:

•  You’re taken to fill out a form •  Click Submit •  You receive an Email •  Click the Link •  Create your password •  Login

•  You are ready to rock.

Demonstration Users

•  Demonstrations Users, with persona, are solid foundations to building great integrations.

•  Populate Each User with Social Data.

•  Phone / Email / Title •  Updates / Activites / Communities

•  Populate Social Interactions •  Share Details and Artifacts •  Connect more than Two Individuals

Explore

When you add folks to your organization, add a few demo users, and yourself…

My team uses the Renovations organization, consider reusing the characters.

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INTEGRATIONS

Integrations

Integrations are at various levels of complexity. Integrations use the secure REST-Styled services

Integrations are of many types:

•  Headless •  Seamless and

Sovereign •  Loosely Coupled •  Hybrid

http://www.ibm.com/cloud-computing/social/us/en/integratedapps/

Secure REST-Styled Services

Every service, in general has an API.

The services support Basic Authorization, Security Assertion Markup Language (SAML) and Open Authorization (OAuth).

One should look for Feed Icons for API endpoints.

https://apps.na.collabserv.com/communities/service/html/ownedcommunities https://apps.na.collabserv.com/communities/service/atom/catalog/owned?results=10&start=0&sortKey=update_date&sortOrder=desc

Tools

Developers are prototyping and interacting with the service:

Fiddler2 Postman Firebug Browser Developer Tools

Generally, browser developer tools output more details around security violations with cross-domain issues.

Headless

Developers are using the IBM SmartCloud for Social Business as a social repository, where they leverage the scale and social data for their applications

1010110

Many partners take advantage of Search and OAuth isn’t an option.

Seamless

•  Loosely coupled user interfaces provide a seamless experience between 3rd party applications and the cloud.

•  User Interface Extensions, action links, provide an intelligent link from the Cloud to 3rd party applications.

•  3rd Party Application reuse the Look-and-Feel (CSS) and the Cloud Toolbar.

•  Context Switches are all seamless.

Loosely Coupled

Developers have a lot of options to loosely couple and provide a custom experience.

Organization Extensions

l Click Admin > Manage Organization

l Click Organization Extensions

https://apps.na.collabserv.lotus.com/manage/extensions/list/input

Organization Extensions Interface

Add Extensions Import / Export / Delete (All of the Extensions)

Each extension Is a JSON Formatted Config File.

Disable and Enable

Edit Delete Export (Single)

Wizard and Config File

You don't need to know JSON to setup the Organization Extensions.

Often called Action Link Extensions

Add or Import Click Add Extensions

Click Import Extensions

The Organization Extensions

Organization Extensions: Contacts

Select Contacts Select Contact Record

Enter Name / Description

Click Icon

Select a Destination URL Select Open in a new Window Click Save Add to your URL

?contact_id=${contact_id}

Contacts

Navigate to a contact record https://apps.na.collabserv.com/mycontacts/home.html#/contact/33734 Click Paul's Contact Demo Get a Popup window http://localhost:8080/sbt.sample.web/demo.jsp

Your App

Organization Extensions: Profiles

Select Person

Select Person Component

Enter Name / Description

Click Icon

Select a Destination URL

Select Open in a new Window

Click Save Add to your URL

?user_id=${user_id}

Profiles

Your Action

Navigate to a profile https://apps.na.collabserv.com/contacts/profiles/view/20089096 Click on the action Get a Popup window http://localhost:8080/sbt.sample.web/demo.jsp

Organization Extensions: Files

Select Files Select File Menu

Enter Name / Description Click Icon

Select a Destination URL

Select Open in a new Window

Click Save Add to your URL ?file_id=${file_id}

Files

Click Apps > Files Find A File

Click More Actions

Organization Extensions: Top Navigation Bar

CSS to Direct To Top Level

Select Person Select Person Component

Enter Name / Description

Click Icon

Select a Destination URL Select Open in a new Window Click Save

Top Navigation Bar

Without CSS

With CSS

Wait… Integration Developers should have the Developer Role

l  Add the AppDeveloper Role for your Developers -  Click Admin -  Click Manage Organization -  Click on User Accounts -  Find the User You want to add the role to -  Select the App Developer Role -  Click Next -  Click Next -  Click Finish

l  Internal Apps allows a Developer to register an OAuth capable application.

https://apps.na.collabserv.com/manage/account/dashboardHandler/input

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DEVELOPMENT

Development

§  Developers want to consume and project social data rapidly.

§  The IBM Social Business Toolkit SDK enables developers to use samples and libraries: §  Minimize the Overhead (AMD) §  Avoid writing Cumbersome and

Static Code §  Reuse code examples §  Focus on value add §  Easily switch between On

Premises and Cloud §  Rapid Experimenting

http//ibmsbt.openntf.org

IBM Social Business Toolkit SDK

The SDK manages configurations in property files.

The properties are called endpoints.

Endpoints are configured to your home SmartCloud instance.

http://apps.na.collabserv.com

Startup your Application Server

Tomcat is included and configured

Point to SmartCloud or Demo Account

Build your code in Java, Domino, JavaScript, Apple™ iOS™, PHP.

Private Cloud Services On-Premises

Business Processes

Third party ISV Applications

Public Cloud Services

Experiment with the IBM Social Business Toolkit Playground

The Playground is a web-based live demonstration and experimentation of the JavaScript APIs and Java APIs and Domino APIs that are exposed by the SDK. The Playground contains a large set of code snippets and examples that you can customize and use in your own applications.

http://ibm.co/1cL9KFd

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DEMONSTRATION

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HELP

Home page: http://ibmdw.net/social SDK: http://ibmsbt.openntf.org GitHub: https://github.com/OpenNTF/SocialSDK StackOverflow: #ibmsbt Twitter: @ibmsbt YouTube: http://youtube.com/ibmsbt Playground: http://bit.ly/sbtplayground

Help and Resources

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WRAP UP

Summary and Next Actions §  You learned about the various trials

§  You learned how to loosely integrate

§  You learned how to use the SDK to minimize the development impact to your business.

§  You learned how to experiment and find the right API for the job.

§  You learned how to develop for On Premises to the SmartCloud

§  Go forth and signup for your own trial

§  Experiment

§  Explore

§  Demonstrate to your customers

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Engage Online

§  SocialBiz User Group socialbizug.org – Join the epicenter of Notes and Collaboration user groups

§  Follow us on Twitter – @IBMConnect and @IBMSocialBiz

§  LinkedIn http://bit.ly/SBComm – Participate in the IBM Social Business group on LinkedIn:

§  Facebook https://www.facebook.com/IBMSocialBiz – Like IBM Social Business on Facebook

§  Social Business Insights blog ibm.com/blogs/socialbusiness – Read and engage with our bloggers

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Acknowledgements and Disclaimers

© Copyright IBM Corporation 2014. All rights reserved.

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