Business in the Community Race & Gender Equality Campaign Unconscious Bias & Recruitment Youcef Hassaine – Diversity Adviser Maria Petnga-Wallace – Diversity Adviser
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Business in the Community Race amp Gender Equality Campaign
Unconscious Bias amp Recruitment
Youcef Hassaine ndash Diversity AdviserMaria Petnga-Wallace ndash Diversity Adviser
What are
Unconscious Bias
How do they
work
Why does it
matters
What to do about it
FORMING
OPINIONS
YOU
DONrsquoT
HAVE
Business in the Community wwwbitcorguk
We all have biasesItrsquos how our brain worksWe want them to come upThen we can manage them
When minority groups donrsquot progress at the same rate as the majority it the organization that lose out
DampI what is all the fuss about
The
AHAmoment
Every employee receives an investment Supporting and retaining talent make business sense
Attract best and overlooked talent
Tackle complex problems with diverse solutions
Encourage authenticityEnhance performance of all
Risk Management employer of choice vs fighting tribunal cases
understand customer needs
Business in the Community wwwbitcorguk
Dorothy Johnson Nasir Hussain Jennifer Clarke
dorothydorothyjohnsoncouk Nasir92Hotmailcouk JenniferChengoldmansachscom
81 Lyncombe HillBath
BA2 4PN
102 Willoughby HouseLondon
SE13 5LQ
5 Lillyville RdLondon
SW6 5DW
53 23 34
Guess who
Business in the Community wwwbitcorguk
JamesRichardWilliam
Elizabeth
Tamika
Rasheed
Tyrone
Aishah
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
What are
Unconscious Bias
How do they
work
Why does it
matters
What to do about it
FORMING
OPINIONS
YOU
DONrsquoT
HAVE
Business in the Community wwwbitcorguk
We all have biasesItrsquos how our brain worksWe want them to come upThen we can manage them
When minority groups donrsquot progress at the same rate as the majority it the organization that lose out
DampI what is all the fuss about
The
AHAmoment
Every employee receives an investment Supporting and retaining talent make business sense
Attract best and overlooked talent
Tackle complex problems with diverse solutions
Encourage authenticityEnhance performance of all
Risk Management employer of choice vs fighting tribunal cases
understand customer needs
Business in the Community wwwbitcorguk
Dorothy Johnson Nasir Hussain Jennifer Clarke
dorothydorothyjohnsoncouk Nasir92Hotmailcouk JenniferChengoldmansachscom
81 Lyncombe HillBath
BA2 4PN
102 Willoughby HouseLondon
SE13 5LQ
5 Lillyville RdLondon
SW6 5DW
53 23 34
Guess who
Business in the Community wwwbitcorguk
JamesRichardWilliam
Elizabeth
Tamika
Rasheed
Tyrone
Aishah
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
We all have biasesItrsquos how our brain worksWe want them to come upThen we can manage them
When minority groups donrsquot progress at the same rate as the majority it the organization that lose out
DampI what is all the fuss about
The
AHAmoment
Every employee receives an investment Supporting and retaining talent make business sense
Attract best and overlooked talent
Tackle complex problems with diverse solutions
Encourage authenticityEnhance performance of all
Risk Management employer of choice vs fighting tribunal cases
understand customer needs
Business in the Community wwwbitcorguk
Dorothy Johnson Nasir Hussain Jennifer Clarke
dorothydorothyjohnsoncouk Nasir92Hotmailcouk JenniferChengoldmansachscom
81 Lyncombe HillBath
BA2 4PN
102 Willoughby HouseLondon
SE13 5LQ
5 Lillyville RdLondon
SW6 5DW
53 23 34
Guess who
Business in the Community wwwbitcorguk
JamesRichardWilliam
Elizabeth
Tamika
Rasheed
Tyrone
Aishah
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
When minority groups donrsquot progress at the same rate as the majority it the organization that lose out
DampI what is all the fuss about
The
AHAmoment
Every employee receives an investment Supporting and retaining talent make business sense
Attract best and overlooked talent
Tackle complex problems with diverse solutions
Encourage authenticityEnhance performance of all
Risk Management employer of choice vs fighting tribunal cases
understand customer needs
Business in the Community wwwbitcorguk
Dorothy Johnson Nasir Hussain Jennifer Clarke
dorothydorothyjohnsoncouk Nasir92Hotmailcouk JenniferChengoldmansachscom
81 Lyncombe HillBath
BA2 4PN
102 Willoughby HouseLondon
SE13 5LQ
5 Lillyville RdLondon
SW6 5DW
53 23 34
Guess who
Business in the Community wwwbitcorguk
JamesRichardWilliam
Elizabeth
Tamika
Rasheed
Tyrone
Aishah
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Dorothy Johnson Nasir Hussain Jennifer Clarke
dorothydorothyjohnsoncouk Nasir92Hotmailcouk JenniferChengoldmansachscom
81 Lyncombe HillBath
BA2 4PN
102 Willoughby HouseLondon
SE13 5LQ
5 Lillyville RdLondon
SW6 5DW
53 23 34
Guess who
Business in the Community wwwbitcorguk
JamesRichardWilliam
Elizabeth
Tamika
Rasheed
Tyrone
Aishah
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
JamesRichardWilliam
Elizabeth
Tamika
Rasheed
Tyrone
Aishah
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Primordial brain
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Initial negative reaction
Decisions based on UB ndash not on candidate merit
Unfair recruitment and progression (CV sift)
Preferential training mentoring sponsorship
One-sided performance reviews and policies
Non-diverse marketing campaigns and products
Neglected customers or service users
What are the consequences
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Unconscious Bias ndash Summary
bull All people have unconscious bias
bull Biases have significant impact in our decision making
bull With increased awareness we can counteract and minimize our bias
bull We would like to do so because individuals and organisations alike
have much to gain from a diverse environment where employees
have equality of opportunity and are able to their authentic self
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Unconscious Bias amp Recruitment
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Areas
Job Interviews
Performance reviews
Work allocation decisions
Promotion decisions
Identify talent
Make the unconscious
conscious
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
RESEARCH SHOWS
THAT
UNSTRUCTURED
INTERVIEWS
ARE THE
WORST WAY
TO MAKE
GOOD DECISIONS
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Articulate what is essential to succeed in the role
This is where you need to be open minded and creative
You may be used to associate the role to specific skill sets and
aptitudes
Consider if there are other ways in which the role can be performed
Be as specific as possible
Break it down to detailed desired skills
Quantify the importance of each in percentage points
Apply this right from the shortlisting stage
Have a metric to rate a excellent good average and poor answer
Write a script of questions
Make the unconscious
conscious
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Make the unconscious
conscious
As much as possible set up a diverse interview panel (this can
include different background age gender time in the
organization seniority level etc)
Ensure interviewers have had unconscious bias training
Agree to ask the exact same set of questions to all candidates
Agree to take extensive notes
Insert nudges in the process
Pre interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Nudges Something to read in
the printed interview
material
A short blur on bias
Some form of signage
A guiding document
detailing how interviews
are to be conducted so
to eliminate bias
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Make the unconscious
conscious
Omit from resumes any information that is not relevant to the
decision (including names addresses Universities and
schools)
Review any presentations that candidates are asked to
prepare ahead of the interviews and with no names included
Consider not relying on the classic interview for your
selection Consider having an assessment day or inviting
candidates to work for a day with the team
During the interview
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Make the unconscious
conscious
During the interview
Questions to avoid
Questions on background amp previous experiences unrelated to the role
Questions to determine fit
Questions about personal characteristics
Questions about style
Questions on aptitude not closely related to the role
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Make the unconscious
conscious
After the interview
Stop and think
Dedicate the time it needs to decide
Think back at the start of the interview did any
first impression play a role in your assessment
Have someone that did not take part in the
interview review your notes in a blind form for
objectivity
If there are concerns around unconscious bias
have someone external to the interviewing team
observe and provide recommendations feedback
If you spot bias in other interviewers call it out
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Ultimately this is not about finding a perfect invulnerable process It is about doing your best to minimise bias knowing that the final decision rests on your conscious intention and awareness
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Your commitment today
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Business in the Community wwwbitcorguk
Contact YoucefHassainebitcorguk
Further Information
Web wwwbitcdiversityorguk
BITC Diversity Channel
BITCRaceatwork |
BITCGender |
Related Documents
![Multiview Active Shape Models with SIFT Descriptors · Multiview Active Shape Models with SIFT Descriptors ... [21]) is introduced that uses a form of SIFT descriptors [68]. ... 3.8](https://static.cupdf.com/doc/110x72/5b4cc1987f8b9a9a408bc433/multiview-active-shape-models-with-sift-multiview-active-shape-models-with-sift.jpg)
