Business Continuity Plan Training

Business Continuity Plan Training

2012

Mission Statement

Our people make the difference.

We at NANA WorleyParsons recognize the need and

responsibility to adequately prepare for and successfully recover

from emergency situations by establishing mitigation measures,

interim actions, and a recovery strategy for a business

disruption.

Objective


This NANA WorleyParsons Business Continuity Plan (BCP)

establishes the organization, response actions and administrative

procedures necessary to resume critical functions after a

significant disruption.

Scope


This Business Continuity Plan includes actions for responders to

re-establish critical activities at NANA WorleyParsons’ Anchorage

locations.

For a business disruption on the North Slope, critical activities will

be prioritized by the respective Clients.

Possible Local and Regional Incidents


Local and Regional Incidents


• Earthquake

• Fire

• Volcanic eruption

• Severe winter storm

• Water damage (due to flood, waterline break, or fire suppression)

• Power failure

• Computer virus

• Disease

• Vandalism

• Theft

• Terrorism

Organizational Strategy


This plan is designed to assist NANA WorleyParsons in recovering

critical business functions within the first 30 days; specifically:

• Re-occupation of office

• Re-prioritizing active projects

• Re-assigning personnel

• Securing alternate operating facilities for resumption of business

Incident Management Team


Incident Management Team


The Incident Management Team (IMT) is made up of:

• NANA WorleyParsons’ Senior Managers and the Business

Operations Manager

• Additional personnel will be added for specific functions

(Safety, ICT, HR)

• Not every disaster requires a fully-staffed IMT

Communications


Communications


• Incident Commander will initiate calls to the IMT.

• After a significant event, staff should wait for a member of the

IMT to contact them and refrain from calling supervisors

unless instructed to do so.

Communications (continued)


• Staff should call NANA WorleyParsons’ toll free number at

1 (888) 785-3822 and/or check the company website

at www.nanaworleyparsons.com for information.

• If telecommunications are NOT operational, tune in to 750AM

(KFQD), the local emergency broadcast station, for general

information.

Communications (continued)


• NANA WorleyParsons has access to ConocoPhillips’ and BP

Exploration’s family message service, available 24/7 after

activated by BP or CPAI .

• If it is possible to call outside of Alaska, staff and their families

should call:

• ConocoPhillips: 1 (866) 238-4731

• BP: 1 (800) 470-0677

• Family status and contact information will be provided to

NANA WorleyParsons staff.

Fire, Earthquake or Volcanic Eruption


Fire, Earthquake or Volcanic Eruption


• Follow safety procedures, including use of stairwells, fire

extinguishers, fire alarms, evacuation, or hold in place.

• If evacuation is warranted, evacuate yourselves only, taking

along coats and car keys, if time and the nature of the

disaster allow.

• Upon re-entering the building, do not attempt to turn on

computers until ICT checks the system and issues an all-

clear.

Fire, Earthquake or Volcanic Eruption (continued)


• In the event the disaster precludes reoccupying the building,

management will confer with owners to contact client

corporate offices.

• Senior Management will need information to prioritize

projects.

• Requests for other NANA Development Corporation or

WorleyParsons assets and personnel to complete particularly

critical projects, are to go through the General Manager or

designee.

Fire, Earthquake or Volcanic Eruption (continued)


• If a severe disaster occurs while away from the office:

• Tune in to AM 750 (KFQD) for general information

• Call NANA WorleyParsons’ toll free number at: 1 (888) 785-3822

• Check the company website at: www.nanaworleyparsons.com

• Reserve cellular telephone service for life-threatening emergencies.

• If incident occurs while at home, take the time to safeguard yourself,

your home, and your family until communications or road access can be

re-established.

Severe Winter Storm or Power Outage


Severe Winter Storm or Power Outage


• If a power outage occurs while you’re at work, do not turn

your computer on until you receive an “all clear” from ICT.

• If the event occurs while staff are away from the office,

• Tune in to AM 750 (KFQD) for information

• Call NANA WorleyParsons at: 1 (888) 785-3822

• Check the website at: www.nanaworleyparsons.com

Severe Winter Storm or Power Outage (continued)


• Prioritize active projects.

• Be ready to communicate your prioritized list to your supervisor

when communications are re-established, including:

• Overall importance of project

• Project due date

• Feasibility of project being completed by someone else

Computer Virus


Computer Virus


• Follow any directions given by ICT.

• For a prolonged interruption, prioritize your projects, highlighting:

• Projects particularly critical to the Company

• Projects with near term deadlines

• Gather any hard-copy documents, along with any data saved to

CD’s or disks, in event a virus-free workstation becomes

available.

• If necessary, request hard copies of archived files.

Computer Virus (continued)


• Only Senior Managers will contact clients regarding any delays

in deliverables.

• Senior Managers may use other NANA Development Corporation

or WorleyParsons assets in order to complete particularly critical

projects.

• Requests for assets are to go through the General Manager

or designee

Epidemic or Pandemic


Epidemic or Pandemic


• NANA WorleyParsons will work with Anchorage’s Health and

Human Services to contain outbreak and keep common areas

safe.

• IMT will convene, in person or by phone, regarding mandated or

self-imposed quarantine and to prioritize active projects.

• If office is quarantined, affected staff will be contacted and told to

stay away from office building.

Epidemic or Pandemic (continued)


• IMT will determine how many staff, or families of staff, are

affected by the illness.

• Staff not directly affected may be assigned to highest priority

projects.

• Senior Management will contact clients to discuss new

deliverable dates for active projects.



• IMT may contact the WorleyParsons USAC office for additional

support on high priority projects.

• Qualifications to work on prioritized projects will need to be made

available to WorleyParsons USAC.

• Statements of qualifications and/or resumes should be kept up

to date.



• IMT will work with the landlords of all buildings where the

Company is a tenant to determine when, and under what

conditions, staff may return to the buildings.

Vandalism or Theft


Vandalism or Theft


• NANA WorleyParsons will work with police and building security

to determine the extent of the breach.

• Senior Management will compile a list of damaged or stolen

equipment, documents, etc.

• If active projects are impacted, management will contact affected

clients, describing any proprietary information that may have

been compromised.

Vandalism or Theft (continued)


• The goals and objectives of compromised projects may be re-

prioritized through Senior Management, who will confer with

clients and partners.

• NANA WorleyParsons will review security measures and work

with building security to determine if additional measures are

needed to prevent another occurrence.

Terrorism


Terrorism


• All relevant contingencies for fire, evacuation, and/or the

attainment of alternative office space apply in the event of

terrorism.

• NANA WorleyParsons will cooperate with law enforcement and

building security.

• Senior Management may determine that staff should work from

home for a period of time after an act of terrorism.

Terrorism (continued)


• If staff will not be reporting to work for a period of time, prioritize

your active projects, considering overall importance and due date.

• Senior Management may request support from owner offices (i.e.:

personnel or office space).

• Senior Management may retain the services of a mental health

professional that specializes in post traumatic stress for employee

assistance and/or full staff presentation.

Annual Refresher


Annual Refresher


• At least annually, NANA WorleyParsons should update contact

and emergency information on all staff.

• Senior Managers should review procedures to determine if they

still apply, and add or delete procedures as necessary.

• NANA WorleyParsons will update all landlords’ emergency

contact information.

Personal Emergency Plans


Personal Emergency Plans


• Choose an out-of-area contact to relay messages in the event

family members are separated.

• Keep children’s school and/or day care emergency contact lists

current, and include people authorized to pick up your children

who live on both sides of any bridges that must be crossed.

• Decide on muster points for your family. Select:

• A location near your home in case of fire

• A location away from your neighborhood in case returning

home is not possible

Personal Emergency Plans (continued)


• Maintain an Emergency kit for your home with:

• 3-day supply of nonperishable food per person

• 3-day supply of bottled water per person

• can opener

• first aid kit

• flashlight and extra batteries that fit it

• battery-operated radio that includes AM stations, and extra

batteries

• blankets

• copies of your insurance documents

Personal Emergency Plans (continued)


• Make sure everyone in your home knows how to use your fire

extinguishers.

• Know how to shut off your utilities and hang the correct tools near

the shut-off valves.

• If you have a wood-burning fireplace, keep a supply of firewood

on hand.

• Review your plan annually with your family and anyone else that

is included in your plan, such as emergency contact people for

your children’s school or day care.

One last note


“If you haven’t got all the things you want, be grateful for the

things you don’t have that you don’t want”.

- Author Unknown

Business Continuity Plan Training

Documents

objectiveour people

scopeour people

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volcanic eruptionour

regional incidentsour

business disruption

critical business functions

critical functions